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All 8 White Plains hotels

Renaissance Westchester Hotel

3.5 of 5 Hotel   |   80 West Red Oak Lane, White Plains, NY 10604
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85%
Ranked #3 of 8 hotels in White Plains
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Bob S Keller, Texas
  • Overview
  • Reviews (227)
  • Photos (49)
  • Amenities
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  • Room tips (44)
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227 people have reviewed this hotel

Traveler rating
    132
    63
    21
    5
    6
See reviews for
61
43
7
76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Keller, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Staff was excellent and very welcoming and helpful. Unfortunately the fire alram had gone off just as I was heading to my room so couldn't enter hotel. Fire alarm went off again at 10:59 pm and we were instructed to vacate. After 20+ minutes we were allowed to go back to room. Hopefully they've solved this problem because the hotel... More

Was this review helpful? Yes
NYC
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed over the Independence Day weekend. Normally, weekends are wide open as most of its guests must be during the week. Occasionally, there is a wedding or in this case a small group. In any case, they know how to take care of famiies as well as larger groups. The lay of the land. Nice, renovated Renaissance property. Modern... More

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White Plains, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Expect to be treated like a VIP here by the friendliest staff. From the front desk to the window cleaners, you are greeted and made to feel welcome. Great lobby and area to sit and meet both inside and out!

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Kansas City, Missouri
Top Contributor
123 reviews 123 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here several times over the past few months, and it is quickly becoming one of my favorites. I used the mobile check in and when I arrived, Leticia welcomed me saying "we've been expecting you!". She and Melanie went out of their way to thank me and make me feel welcome. Couldn't have a asked for a... More

Was this review helpful? Yes 1
White Plains, New York
1 review
5 of 5 stars Reviewed 1 week ago

I wanted to share my outstanding experience at the Renaissance Westchester Hotel; uncharacteristically my suit was wrinkled when I removed it from my suitcase and I thought beyond salvation given that dry-cleaning would not be able to have my suit back until well after I needed to depart the hotel for a day of appointments. But....given the service offerings at... More

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New York City, New York
Top Contributor
92 reviews 92 reviews
62 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Renaissance Westchester for two nights. While it is an older building (it used to be the old Stouffer Hotel), everything seems fresh, new and updated. And the staff are all great - very accommodating and professional. The first room I was given (a small-ish queen room) had a strong, unpleasant odor. The desk staff very kindly found... More

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Kingston, Ontario, Canada
Contributor
18 reviews 18 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We needed a hotel in this area for our kids who were taking a nearby SWIM CAMP. This turned out to be a great option. Hotel was recently renovated and has a very nice lobby. We stayed for 5 nights with our 2 kids. No problems and no extra charges. Rooms are very nice and lots of room. They are... More

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Boca Raton, Florida
1 review
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Renaissance Westchester because it was in between family in White Plains and Greenwich CT. We ate breakfast at the hotel restaurant with family twice, and had a gathering of 8 for lunch. The food and service was outstanding all 3 times.

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We picked the Renaissance based on it's location to the Westchester County Airport. We actually stayed two nights, one at the beginning of our trip and one at the end. On both visits, we arrived late at night and the front staff was wonderful. They greeted us with smiles and were happy to answer any questions. The rooms were very... More

Was this review helpful? Yes 3
indianapolis
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My issues may sound nitpicky, but on their own, I really wouldn't care. One after the other over the course of our first night--and my sense of humor is gone. Hotels are staffed by human beings who make mistakes, but nearly every aspect of my stay has annoyed me and this hotel doesn't have to operate like this. We are... More

Was this review helpful? Yes 2
Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear joe_d_alexander, Please accept our sincere apologies for the inconveniences you have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your, or our own expectations. Please know this is not the norm at our Hotel and we have addressed your issues with our team. Our goal is to address your concerns so that... More

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Additional Information about Renaissance Westchester Hotel

Address: 80 West Red Oak Lane, White Plains, NY 10604
Phone Number:
Location: United States > New York > Westchester County > White Plains
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Westchester Hotel 3.5*
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Also Known As:
Renaissance White Plains
White Plains Renaissance
Renaissance Westchester Hotel White Plains, Westchester County, NY

49 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
343

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