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Renaissance Westchester Hotel

Certificate of Excellence
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80 West Red Oak Lane, White Plains, NY 10604
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Renaissance Westchester Hotel
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Renaissance Westchester Hotel
Renaissance Westchester Hotel
Renaissance Westchester Hotel
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394 reviews from our community

Traveler rating
    221
    117
    37
    11
    8
See reviews for
98
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129
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (394)
  • Mar-May only
    (93)
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    (90)
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Great entertainment tonight in the lounge bar with someone playing the violin to club music which was very cool and unique. Also I needed a stamp and Vanessa provided great service in digging up one stamp for me for an important Birthday card that I had to mail. The service staff are excellent here.

Was this review helpful? Yes
Richard M, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear Benztraveller, Thank you for staying with us, and proceeding to share your great experience online. Vanessa is a true asset to our team, and I am so pleased that she was able to assist you in sending out your correspondence in a timely manner. Emily Holden, the electric violinist, is also a pleasure to have at our property, and... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

The level of customer service and attention to detail at this hotel are bar none!!! The rooms are beautiful, the grounds lovely and staff are amazing.We have stayed there several times and are ALWAYS very satified.

Was this review helpful? Yes
Richard M, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear Barbara P, Thank you for giving us such an incredible review and sharing it with the world. We are thrilled that you so enjoy your stays with us, and we can't wait to welcome you back again soon. More 

Buffalo Grove
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Great hotel for business. Rooms are well designed and very comfortable. Great to have comfortable chairs and a luxurious bed. Loved the Concierge Lounge. Breakfast was great. The scrambled eggs were super -- much better than any other hotel's "free" breakfast or pay as you go breakfast. The lobby staff and the housekeeping staff are all very friendly. We always... More 

Was this review helpful? Yes
Richard M, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear Bill P, Thank you for not only staying with us, but sharing your great experience throughout our hotel, particularly our stellar concierge lounge. We are very proud to offer only the best amenities and most comfortable spaces for our guests, and we know you iwll continue to enjoy them during all your future visits. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Recently spent four nights at the Renaissance coming to my daughter's graduation. Great location, but beware: the turn off the 287 comes up very suddenly! Hotel was very clean and very safe. The entire staff was friendly and helpful. A special shout-out to Desirée, who made us feel like our hotel room was more like our home with the special... More 

Was this review helpful? Yes 1
Richard M, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear kevin O, Thank you for what is probably one of the nicest reviews we have ever received. Desiree is a superstar from our team, and I am proud to see that she was able to make you feel at home during your travels. I know your next stay will be just as stellar. More 

Windham NH, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

After driving from New Hampshire en route to NYC on a Friday night through rush hour, my sisters and I ended up at the Renaissance Westchester Hotel. I had stayed here before and it was like coming home. The property is gorgeous, the staff extremely friendly and helpful and the updated décor a welcome plus. This is the best hotel... More 

Was this review helpful? Yes
Richard M, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear Elizabeth R, Thank you for your lovely and kind words. I am so pleased that we were able to be your "gorgeous" stopover on your trip between NH and NYC. I hope you can make another city trip soon and experience those "highest quality amenities" at this "hidden gem" again soon! More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had to write to express my absolute delight with this hotel. After attending another wedding this weekend, the holel I stayed at pales in comparison to the Renaissance Westchester Hotel. Every aspect of our stay here was perfect. The staff, the entire staff went out of their way to assure all of the guests were happy, satisfied and impressed.... More 

Was this review helpful? Yes
Richard M, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear Christopher C, This is such a lovely review, and I want to thank you for sharing it with us. I am so pleased that you experienced the top notch service we always strive to deliver, and I know your next stay will be just as splendid. More 

Top Contributor
69 reviews 69 reviews
33 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean modern decent indoor pool and fitness center. The gem is the bar restaurant. Had a gluten free work associate with me and the bar and chef went above and beyond to accommodate our needs. Service was A1 price was very reasonable. My 2nd and not last stay here

Was this review helpful? Yes 1
Richard M, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear Orie C, Thank you for your review, and in particular for your notes regarding our Food and Beverage team that is (as you witnessed first hand) chock full of service superstars. I await your next stay and am pleased to tell you that we even have a brand new menu being unveiled in June that will include a number... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed overnight for a family wedding. The grounds are lovely and the common areas have a fun, open plan that was great for socializing. Our kids enjoyed the pool and the hotel was very accommodating- even letting us check in a few hours early.

Was this review helpful? Yes
Richard M, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear Ima1224, FIVE STARS! WOOHOO! Thank you for the perfect score and I am so pleased that you enjoyed your stay so much. The lovely grounds, new pool, and fabulous staff are all waiting for your next visit! More 

Orlando, Florida
Top Contributor
63 reviews 63 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really enjoyed staying here while in the area on business. Staff were super nice, from the Front Desk, to the Concierge lounge, to the housekeeping staff. The grounds are beautiful and you feel far away from the hectic city. Will definitely stay here again.

Was this review helpful? Yes
Richard M, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear GirlOnTheGo52, What a wonderful review! Thank you so much for sharing it with us. You truly noted every department for its excellence, and I know your next stay will be just as spectacular! More 

New York City, New York
1 review
4 of 5 stars Reviewed 4 weeks ago

Decent hotel with clean basic comfortable rooms. The staff was very nice and pleasant. They accommodated my requests for a higher floor room, hard pillows, early check in, late check out and free wi-fi.

Review collected in partnership with this hotel

Was this review helpful? Yes
Richard M, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear Kevin M, Thank you for sharing your great stay with us here online. I am pleased that we were able to accommodate your special requests, and that you found the rooms clean and comfortable. I hope to see you again soon whenever your travels bring you back to Westchester. More 

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