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Renaissance Westchester Hotel

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80 West Red Oak Lane, White Plains, NY 10604
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Best prices for: 1 room 1 guest
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Renaissance Westchester Hotel
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416 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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  • All months
    (416)
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Chicago, Illinois
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed yesterday NEW

I've stayed at this hotel a few times for work. The rooms are decorated nicely, furnishings seem new, and the breakfast in the Club lounge is very good. However, I was dismayed to find a couple of big bugs in my bathroom on my last trip. My room was on the 5th floor, so I was surprised that there were... More 

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South Burlington, Vermont, United States
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have stayed at this hotel many times, but after this stay we'll be booking elsewhere. We arrived at 11:30pm to check with our 2 children and told that they only rooms with king beds left, so we ask for a roll away. Told they will send one right up.After waiting 40 minutes we call again, they are out of... More 

Was this review helpful? Yes 1
Christina T, General Manager at Renaissance Westchester Hotel, responded to this review

Hello, Tammy! I am very disappointed to hear about the complications that you experienced during your visit. I would like to catch up with you regarding the details of your last stay. Please, reach out to me at 914-696-2781 or christina.tichenor@renaissancehotels.com so I can learn more about what happened here and follow up accordingly! Thank you for your feedback, Christina More 

Boston MA
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed three nights at the Renaissance Westchester Hotel. The hotel is conveniently located at the junction of the Hutchinson River Parkway and I-287 in a quiet, secluded office park environment. The staff were very friendly, the room was exceptionally clean, modern and well appointed. The bed was very comfortable. I have family in the area and have been trying... More 

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Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello, Paul! We are so glad to hear that you enjoyed your stay with us. Our property is the "go-to" for many people visiting family in Westchester and we're excited to add you to that list of loyal gusts. Please do not hesitate to reach out to me personally before your next visit so I can provide you with information... More 

Fort Lauderdale, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

I have been using this hotel since 1984. The hotel is a great property since the new management took over two years ago. The entire hotel has been remodeled, kept immaculate, and the rooms are exceptionally clean. The staff is always there to help their guests, whether you are there for one night or sixty nights a year as I... More 

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Christina T, Front Office Manager at Renaissance Westchester Hotel, responded to this review

Hello, Tony! Thank you so much for taking the time to write such a fabulous review! I am so proud that our team has been exceeding your expectations for over 30 years. Leticia, Ryan, and Mariline are stars and we are lucky to have them all on one team. We are looking forward to seeing you again. Please, reach out... More 

Lima, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Very nice rooms. Great conference space. Great support staff. All staff said hello in the morning including housekeeping. Beautiful woods and area surrounding the property. I needed a forgotten personal care item and was happy to find one at the front desk. Would recommend a stay at this property.

Was this review helpful? Yes
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello, Troy! Thank you so much for your excellent review of our property. I am glad to hear that we were able to brighten your morning each day! We look forward to hosting you again next time your travels bring you to the White Plains area. Thanks, Christina More 

Lima, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

Comfortable and clean hotel with great customer service. High end iron and plenty of space to iron clothes. Beds were comfortable. Flat screen tv with great reception. Hotel grounds were excellent. The lobby has a great atmosphere and has been completely redone.

Was this review helpful? Yes
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello, brutusbuckeye! I am so glad to hear that you enjoyed your stay. It is our mission to help each guest feel as relaxed as possible and we are happy to know that our customer service and room set-up was to your liking. Please come visit again next time your travels bring you to the White Plains area! Thanks, Christina More 

White Plains, New York
1 review
5 of 5 stars Reviewed 1 week ago

excellent hotel-staff just to mention few I have dealt with: Christina at the concierge, Jose at the restaurant/bar, Adolfo as driver ... all very kind, available and providing great customer service one small suggestion (if I may) please upgrade the toaster in the 5th floor lounge to make sure it has the Beagle functionality :-)

Was this review helpful? Yes
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello again, Marcello! We are so glad to hear that you enjoyed your stay here at the Renaissance Westchester Hotel. I will pass along these amazing comments to each of the people and teams mentioned! Please reach out to me before your next stay. We look forward to seeing you again soon. Thanks, Christina Tichenor christina.tichenor@renaissancehotels.com More 

Lowell, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed there for one night back in mid April. I awoke during the night to use the bathroom and there was a huge black bug crawling across the floor. I flushed it down the toilet but came across a couple of smaller ones. I couldn't sleep after that and check out before 7:00 a.m. I spoke with the front... More 

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Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello, Laura! I am so sorry to hear about the situation that occured during your stay. Furthermore I apologize for the confusion regarding your Marriott Rewards points. Please contact me (info below) whenever you like. I will personally follow up with this sequence of events, and ensure that your Rewards points are issued as soon as possible. (914)696-281 christina.tichenor@renaissancehotels.com Sincerely,... More 

Hawthorne, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

My daughter booked all of us rooms for the night before the wedding and the night of the wedding. She worked with LaToya, who she said was extremely helpful. The rooms were exactly what you would hope for: comfortable, spacious, well appointed and clean. The setting of the hotel can't be beat-lots of walkable spots and a view from every... More 

Was this review helpful? Yes
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello Margaret! Thank you so much for your great review of the Renaissance Westchester Hotel. Your compliments will be passed along to our Banquets and Housekeeping teams - and of course Latoya! She is 100% dedicated to ensuring that each guest receives everything they need, and we are so proud that she is a member of our team. Fun fact:... More 

NY, NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The purpose of our stay was for my mother (91) to see her children, grandchildren and great grandchildren. The accommodations at this hotel met all of our needs. Luis, who checked us in, was beyond helpful. The room was spacious and comfortable. The gym was good enough for cardio and weights. The location of the hotel is tucked away in... More 

Was this review helpful? Yes
Christina T, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Hello TheBulgarianTourist, I'm so glad to hear that all four generations of your family that stayed with us had such a great time. Luis is definitely an asset to our hotel, and I am glad he was able to help make your getaway as relaxing as possible. Thanks so much for your stellar review! See you soon, Christina More 

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