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All 8 White Plains hotels

Renaissance Westchester Hotel

3.5 of 5 Hotel   |   80 West Red Oak Lane, White Plains, NY 10604
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84%
Ranked #3 of 8 Hotels in White Plains
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
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258 reviews from our community

Traveler rating
    143
    76
    25
    6
    8
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68
47
7
89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Spanish first
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English first
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I was very impressed with the service. Ryan, the Chef, did a phenomenal job and even made us a special dessert from the Netherlands. Our server Melissa looked after us. The staff here is by far the friendliest I have met on my travels! Thanks again Ryan, Melissa and Steve! AG

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Alexandria, Virginia
Contributor
16 reviews 16 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

There's really no reason to stay at the Renaissance Westchester unless your organization has booked a conference there, or you need to be close to the White Plains airport. But just in case you are going, here are a few things to know: 1. The hotel is in the middle of nowhere. The grounds are nice, but there are no... More

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Yorktown Heights, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

We booked the Renaissance for our daughters wedding weekend. The hotel was great. Ronelle Carter helped us with our arrangements for rooms,bridal suite and suite for after party and breakfast.worked the breakfast. Sunday we had a breakfast for all our guests that stayed at hotel. Joan and Emilio set up, made sure there was enough food on buffet, added place... More

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Plymouth Meeting, Pennsylvania
Top Contributor
50 reviews 50 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed overnight at the Renaissance to break up a car trip from Cape Cod back to Philly. We pulled in late and had a little difficulty finding the main building, I didn’t think the signage was great, but that could have been a function of the hours of driving. The hotel itself is pretty impressive there is a main... More

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New York City, New York
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Renaissance Westchester Hotel (RW) for a corporate leadership meeting. We had a three day / two night event for approximately 70 people with all meals on premise (only off-premise event was a social activity on one afternoon). I used to run meetings of similar size in a prior role at another firm, and found the RW... More

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Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear gocats89, What a fantastic review. Thank you so much for taking the time to share your experience. We are delighted to hear that your meeting went off without a hitch! I will be sure to pass along your great feedback to our entire team. Thank you again! Delighted, Melanie More

New York, New York
Top Contributor
109 reviews 109 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Having worked with both Danielle and Ronelle for our reservations for a wedding block of rooms I must say that both women were professional and helpful with our plans. The hotel was remodeled approximately 18 months ago and shows very well. Our guests were comfortable and all of the gift bag and front desk reservations went smoothly. We participated in... More

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Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear travelgal617, Thank you for your review! We are so happy to hear your event went well. You were in great hands with Danielle and Ronelle. I will be sure to pass this great feedback along to our entire team. Delighted, Melanie More

Los Angeles, CA
Top Contributor
103 reviews 103 reviews
100 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 3 nights, and while my experience was o.k., I probably wouldn't choose to stay here again. The first problem is how difficult it is to get to this hotel. I grew up near White Plains, worked in White Plains, and now visit the area 2-3 times a year. I've always known that this hotel... More

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Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear chbruce, Thank you for your feedback. First and foremost please accept my sincerest apologies for the inconveniences you encountered during your stay with us. I have passed your feedback to our entire team so we may re-train and correct these issues right away. Thank you again. If your travels bring you back to the area please feel free to... More

Greenville, South Carolina
Contributor
18 reviews 18 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Having stayed here weekly for nearly six months on business, I can honestly say this is a fantastic property. Everyone is extremely friendly, especially Emily at the front desk. This location definitely honors platinum status with room upgrades and bed preference. To top it off, the concierge lounge is great for business. There are over 50 channels on the TV,... More

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Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear Marriott_Plat_GSP, Thank you so much for taking the time to write this review. We are so happy to hear you enjoy you visits with us. I will be sure to pass along your feedback to our entire team especially to Emily! We look forward to seeing you again soon. Delighted, Melanie More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Where to begin. First impressions at the desk were great. We had come for a wedding. They told us and others that the wireless internet charge would be waived. It appeared on some of the guest bills. Internet coverage was very spotty throughout the entire weekend. The room was musty smelling unless you ran the ac continuously. The final night... More

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Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear John T, Thank you for providing us with this review. Please allow me to apologize for the inconveniences that you experienced during your stay. In an effort to prevent future recurrences, would you be so kind as to contact me so that we may go over specific information regarding your stay? Regards, Melanie Guest Service Supervisor 914-696-2704 melanie.cancela@renaissancehotels.com More

1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights. Fire alarm went off twice in one night. No adequate explanation for why ("someone taking a hot shower"), no attempt to make up for it, unprofessional customer service, and terrible management. As a hotel that gets most of its business from weddings and business travel, this is completely unacceptable. I would never stay here again... More

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Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear Angryinwestchester, Your feedback is very important to us. We thank you for taking the time to share your thoughts with us. I want to offer my apologies for the issues you experienced. The safety and security of our guests and hotel employees is paramount. These systems are in place to ensure the continued safety and security of all of... More

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Additional Information about Renaissance Westchester Hotel

Address: 80 West Red Oak Lane, White Plains, NY 10604
Phone Number:
Location: United States > New York > Westchester County > White Plains
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Westchester Hotel 3.5*
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Also Known As:
Renaissance White Plains
White Plains Renaissance
Renaissance Westchester Hotel White Plains, Westchester County, NY

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