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Residence Inn White Plains

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5 Barker Avenue, White Plains, NY 10601
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Residence Inn White Plains
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164 Reviews from our TripAdvisor Community

Traveler rating
    74
    57
    21
    10
    2
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61
20
13
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Fort Collins, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Went to White Plains from Colorado to see my daughter's recital at SUNY Purchase. Stayed in one of the largest suites and had plenty of room for entertaining other visiting guests. Staff was very helpful and very close to downtown businesses.

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Jay F, General Manager at Residence Inn White Plains, responded to this review

Thank you for taking the time to write a review on Tripadvisor. The entire staff was pleased to hear that you enjoyed the spacious suite as well as the location in relation to downtown White Plains as well as SUNY Purchase. We hope that next time you visit your daughter that you will stay with us again. Thanks again for... More 

Philadelphia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Unfortunately I was here for bereavement as my grandmother's funeral was nearby so the circumstances weren't great but the hotel is highly recommended if you need to visit White Plains. The front desk was very friendly and the lobby was large and welcoming. We didn't eat at the restaurant but I was told they serve beer and wine and apparently... More 

Was this review helpful? Yes
Jay F, General Manager at Residence Inn White Plains, responded to this review

Dear Valued guest- We are sorry to hear about your recent loss. The entire team at the Residence Inn White Plains sends their Condolences. We are happy that we were able to provide comfortable place for you to stay for your travels to the area. Please accept our sincerest apology with the inconvenience you experienced in breakfast. We will be... More 

Billerica, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We wanted to go into NYC for the weekend but didn't want the hassle of taking a bus or Amtrak (from Boston) so I decided to drive to White Plains and take the metro from there. After reading many many reviews of different hotels decided on the Residence Inn and so glad I did. We arrived well before check in... More 

Was this review helpful? Yes
Jay F, General Manager at Residence Inn White Plains, responded to this review

Dear Valued Guest- We really appreciate you taking the time to put togther such a detailed Tripadvisor Review. WE are so happy to hear that all of your interactions with the staff exceeded your expectations. We are truly blessed to have such a great team and Robert is the heart and soul of our service here. Thanks again for all... More 

St. Pete Beach, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for only 1 night last week for a trip up to some meetings in NYC. About a 30 min ride over to the Yankee Stadium area. I do a ton of business travel, and I can tell a well run hotel when I see it - the front desk staff were extremely helpful, upgraded my room at same... More 

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Jay F, General Manager at Residence Inn White Plains, responded to this review

Dear Valued Guest- Thank you so much for taking the time out of yourr busy schedule to complete a review of your hotel expereince at the Residence Inn White Plains on Tripadvisor. We are pleased to hear that the staff made a lasting and memorable impression with the service provided. We stive to provide this type of Marriott experience to... More 

Fort Myers, Florida, United States
Top Contributor
132 reviews 132 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room, a suite (203) was great. Big, two TVs, good size kitchen. Next to the elevator but we never heard it and I have great hearing. Breakfast (Free!!!) was top notch. Wi-Fi included. If you can handle it, on street parking available but check what the meter says.

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Baltimore, Maryland
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 19, 2015

I have been coming to White Plains to visit my son in college for several years. I stayed at Crowne Plaza and other IHG properties nearby. On this visit my son was sick and I had no one to leave my dog with back in Baltimore. I walked in to Residence Inn with a sick son and was in a... More 

Was this review helpful? Yes
Jay F, General Manager at Residence Inn White Plains, responded to this review

Dear Valued guest- We really appreciate you taking the time to review your experience at the Residence Inn White Plains. We were happy to hear that your stay exceeded your expectations and left a memorable impression. We will share your feedback with the staff as a perfect example and success story as we strive to provide memerable experiences for all... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2015

We reserved the 1BR corner unit. It was definitely bigger than the average Residence Inn suite. This was size of an apartment. DS had plenty of room to stretch out on the sectional sofa bed. If you need room, this is definitely the place. The staff was wonderful friendly and very helpful. I would definitely stay again.

Was this review helpful? Yes
Jay F, General Manager at Residence Inn White Plains, responded to this review

Dear Valued guest- Thank you for taking the time to write about your experience on TripAdvisor. We are pleased to hear you enjoyed the large and spacious suites as well as the staff service. We hope to see you back in the near future. Thanks again! Sincerely, Jay Finney General Manager More 

Schenectady, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 8, 2015

Think about a challenge on vacation, think who u would turned to--- the staff in this hotel disappointed at every turn. No help getting something forgotten, no help with recommendations where to eat. From check in,to problems with the instructions to get into the parking garage to slow service to get extra linens to crappy service during check out. If... More 

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Jay F, General Manager at Residence Inn White Plains, responded to this review

Dear Valuded Guest- Thank you for taking the time to provide feedback on your recent visit. Please accept our sincerest apologies for the inconveniences you experienced with the directions to the parking gargae as well as your perception of the staff. Unfortunately, we have experienced some turnover at the front desk and we have 2 new employees in training that... More 

Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 24, 2015

Stayed here for a day. But the experience was really good. The rooms were spacious, clean and very neat. The hotel staff is also very friendly. Great location- within walking distance to the train and Galleria Mall. You have everything with in the walkable distance - Macy's , starbucks, walmart, Target. Great place to stay!

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Tuckahoe, New York
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 8, 2015

Stayed for a week during a relocation. Rooms were great, very spacious, cleaned every day. Minor issue was the burners on the stove top in the room were not very powerful and boiling water took forever. Nice breakfast every morning, and nice dinners Mon-Wed. There is a decent Chinese restaurant right next door to hotel which can be accessed from... More 

Was this review helpful? Yes
Jay F, General Manager at Residence Inn White Plains, responded to this review

Dear Valued Guest- Thank you for taking the time to review your recent stay at the Residence Inn White Plains. We are pleased to hear that you enjoyed your spacious suite as well as all the various food options and offerings. Please accept our sincerest apology for the trouble you experienced with the cook top and we appreciate you bringing... More 

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