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Residence Inn White Plains

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5 Barker Avenue, White Plains, NY 10601
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Residence Inn White Plains
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Residence Inn White Plains
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156 reviews from our community

Traveler rating
    69
    55
    21
    9
    2
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55
20
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55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for a day. But the experience was really good. The rooms were spacious, clean and very neat. The hotel staff is also very friendly. Great location- within walking distance to the train and Galleria Mall. You have everything with in the walkable distance - Macy's , starbucks, walmart, Target. Great place to stay!

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Tuckahoe, New York
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a week during a relocation. Rooms were great, very spacious, cleaned every day. Minor issue was the burners on the stove top in the room were not very powerful and boiling water took forever. Nice breakfast every morning, and nice dinners Mon-Wed. There is a decent Chinese restaurant right next door to hotel which can be accessed from... More 

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Scarsdale, New York
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We were forced out of our house by a burst frozen pipe last week, and spent seven wonderful nights here. The rooms are huge, especially the suites, the price is literally half of some smaller rooms in the vicinity, the staff is unendingly friendly, and free breakfast AND (most nights) free dinner! Great great hotel

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Tokyo
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed the Residence Inn White Plains several times over 15 years. My stay takes sometimes 2-3 nights and rarely over one week. It is located near the White Plains stations. You can walk to the station to go to NYC. The parking tower at the next hotel is good to get to the hotel when it rains or... More 

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Tn
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed here before and this was the best visit of all. Our room was a 1 bedroom suite which included a stove top, refrigerator and microwave. I think the room had been refurbished recently- everything looked new. Check in staff was very nice- we were able to check in a little early. The bed was very firm, but... More 

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Jay F, General Manager at Residence Inn White Plains, responded to this review

Dear valued guest- Thank you for writing this very detailed review on your expereince at the Residence Inn by Marriott White Plains. Thank you very much for choosing to stay with us. We are please to hear that your stay was enjoyable and above your expectatioons from the newly renovated spacious suite to the breakfast offerings to the service provided.... More 

San Fernando, Trinidad
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My name is Jason Charles (from Trinidad) and my family stayed at this lovely hotel. We were greeted with smiling faces and warmth despite the cold temperature outside. Robert and the Trinidadian sales manager were both accommodating and went sometimes out of their way make us feel welcome. The rooms were spacious, clean and the beds were so comfortable. The... More 

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Jay F, General Manager at Residence Inn White Plains, responded to this review

Dear Valued guest- Thank you for taking the time to write a review on your stay. I wish it wasn't as cold in NY during your visit as it was, but we are happy that the staff was able to provide some warmth for you! Thank you so much for your kind words about Robert and Kelly Ann as well.... More 

Yonkers, New York
1 review
5 of 5 stars Reviewed 5 weeks ago

Wonderful Experience. Sheldon, Robert, Cyndi, Johnny, Kellyann and Scott were attentive to my families accommodations and went above and beyond to show courtesy, respect and concern for our needs. The kitchen staff were very courteous and greeted us during the breakfast and dinner hours. The housekeeping crew were very thorough and precise when conducting their tasks. I was extremely satisfied... More 

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Jay F, General Manager at Residence Inn White Plains, responded to this review

Dear Valued guest- We very much appreciate that you took the time to recognize so many team members for their service efforts. We are truly blessed to have such a great team and extremely happy that your experience was a memorable one. We will ensure that we share your feedback with the staff and recognize and celebrate this success story... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2015

My name is christina and I spent 4 nights at the RI Marriott white plains.. Robert at the front desk was truly someone who make your stay welcoming.. From the the first min I got there til the min I checked out.. My room was very clean and big.. They have a really nice Chinese restaurant in the lobby with... More 

Was this review helpful? Yes 2
Jay F, General Manager at Residence Inn White Plains, responded to this review

Thank you for providing feedback on your stay on TripAdvisor.com. We are pleased to hear that Robert and John were so helpful and courteous during your time here and we hope it has convinced you to return next time you are in the area. Thanks again for choosing to stay with us. We will definitely share your words with the... More 

Waldorf MD
1 review
5 of 5 stars Reviewed January 14, 2015

My wife and I just returned from spending the weekend at this property for my wife's birthday. We last stayed at this property 28 years ago (La Reserve) on our wedding night. I can't begin to express how special the staff made this weekend for us; from the warm welcome from Terrell and birthday wishes expressed to my wife, to... More 

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Jay F, General Manager at Residence Inn White Plains, responded to this review

Thank you very much for taking the time to review your experience and stay at the Residence Inn White Plains. We are very pleased to hear that the staff was able to leave a lasting and memorable impression for your special occasion revisiting the property after so many years. This is a perfect example of the service we strive to... More 

Spokane, Washington
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2015

We stayed here several nights for a family wedding, as did other family members. We felt very welcome and cared for. The rooms were very spacious, which we appreciated. The quality of the kitchen cabinets was not as nice as the other furnishings, but that's okay. The train station to New York City is just a short walk away, which... More 

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Jay F, General Manager at Residence Inn White Plains, responded to this review

Thank you very much for taking the time to write about your experience at the Residence Inn White Plains. We are pleased you and the wedding party you were here with enjoyed your stay. Thanks again for staying and we hope we will see you in the future when you are in need of a hotel in White Plains. Sincerely,... More 

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