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Crowne Plaza White Plains Downtown

3.5 of 5 66 Hale Avenue, White Plains, NY 10601
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Crowne Plaza White Plains Downtown
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Crowne Plaza White Plains Downtown
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178 reviews from our community

Traveler rating
    42
    75
    38
    18
    5
See reviews for
38
25
5
76
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
69 reviews 69 reviews
48 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed yesterday NEW

As a frequent traveler and top tier member of the loyalty programs with IHG, Hilton, and Marriott, you expect a certain level of service and perks to entice you to use their brand. In the past the Crowne was my choice of hotels in White Plains. However, recent management chances now make it third or fourth on my list. For... More 

Was this review helpful? Yes 1
New York City, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff, food and facilities excel at this Crowne Plaza. We have held our weekly meetings here for several years and have always found all our needs quickly and pleasantly met. The staff members go out of their way to ensure our comfort. I highly recommend this property in all ways. When we've stayed overnight, the rooms are pleasant, lovely... More 

Was this review helpful? Yes 1
Chicago, IL
Contributor
16 reviews 16 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stay at the Crowne Plaza fairly frequently. I haven't reviewed it for a few years, so I think it's time. In recent years the rooms have been upgraded. They are very clean and well appointed. Good quality HDTV. The beds are very comfortable. The heat and air work very well. The bathrooms have plenty of plush towels and nice... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed in his hotel for 2 nights! It is a excellent place were you can stay for business, with family or friends. The shuttle service from/to airport is fantastic and the drivers are very sweet! I really liked.

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

What a beautiful city White Plains is. To top it off we got the pleasure of Staying in one of nicest Hotels- Crowne Plaza Downtown. Right next door to the Westchester Mall. Hotel is beautiful - staff is friendly and helpful. Key Players.... James Constantino, Zully Perez. Ivan Aguirre, Carol Ann Chun, Ceasar, Walter, Jose Carlos....A+++++++++ Super stars. If you... More 

Was this review helpful? Yes 1
New York City, New York
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I was staying at this hotel for the National Environmental Law Moot Court Competition, and Lourdes Anas (who was working the front desk the final night) was the most affable, extremely helpful person imaginable. Because of our school's screwups, we almost had to pay several hundred dollars out of our own pocket for a room, but she bent over backwards... More 

Was this review helpful? Yes 6
California
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed in NY 4 times of my life of traveling, and It is my second time in White plains! I stayed here with a girlfriend of mine and she's been ranting about how great of a service Crowne Plaza provides.. My first time experience here was impeccably filled with satisfaction! Its filled with professionalism as soon as I... More 

Was this review helpful? Yes 4
Simsbury, Connecticut
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Needed a place to stay on Valentine's Weekend due to a major east coast snow storm that caught us by surprise while on an business assignment. Hotel staff was very friendly and helpful in finding us a nice place to eat in addition to their own restaurant. We had a deluxe king room. Room was nicely done an updated. Normal... More 

Was this review helpful? Yes 2
Lake Forest, California
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Can't say enough about the renovations that have taken place over the past year but with the recent addition of a new hotel manager, the level of service has been kicked in to high gear. Stay on the 12th floor and enjoy the lounge! The food and service is great, especially Andrea!

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I have got a room for two weeks because we are opening a store across the street at the westchester mall. The only good thing about this hotel is that it is across the street from the mall. EVERYTHING ELSE IS A NIGHTMARE!! I came in exhausted on Valentine's day; they over booked the room I paid for and gave... More 

Was this review helpful? Yes 1
Imrans S, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Caroline C: Please accept my sincere apologies for the experience you have written about in your TripAdvisor review. Our goal is to ensure each of our guests has a pleasant and enjoyable stay, and it is unfortunate that some of our guests on the evening in question did not agree with our philosophy. We did have security measures in... More 

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Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Avenue, White Plains, NY 10601
Phone Number:
Location: United States > New York > Westchester County > White Plains
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
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Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, NY

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