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Crowne Plaza White Plains Downtown

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66 Hale Avenue, White Plains, NY 10601
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Crowne Plaza White Plains Downtown
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322 Reviews from our TripAdvisor Community

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Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel is a 400, plus room facility with all things about above average,EXEPT..... So, 9 people going to dinner at BLT, next to Ritz about a mile and a half away. 22 degrees outside with snow Flurries... Now, get this.... There is 4 large cadre of 20 passenger shuttle vans used to hotel/airport etc. So, Emily, mgr. was nice, but... More 

Helpful?
Thank Jouko J. R
Rockville Center
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great customer service from check-in to cleaning staff to checkout. They make this a home away from home. However, the jambalaya on the Fat Tuesday menu was bland and sucked - jambalaya without a tomato base is not authentic. But they're forgiven.

Review collected in partnership with this hotel

Helpful?
Thank billjohnsonpollster
Imrans S, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear billjohnsonpollster, Thank you for a great review. It is very disappointing that you were not fond of our Fat Tuesday menu. Your comments have been passed along to our Chef for future reference. We hope to see you again in the future! Kind regards, Tonya Inman Director of Sales & Marketing More 

Norwalk, Connecticut
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great hotel located in the heart of white plains with an amazing staff and great restaurant taste as well as the bar restaurant service. I would absolutely recommend this hotel to anyone, whether it's a family trip, a wedding or business.

Review collected in partnership with this hotel

Helpful?
Thank stevenblack111
Imrans S, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Stevenblack111, Thank you so much for staying with us and recognizing our great staff and food! We hope you can visit again soon. Kind regards, Tonya Inman Director of Sales & Marketing More 

Lyons, New York
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here for a conference. The rooms were very well equipped, clean and comfortable. The staff was very accommodating. There were very nice toiletries and coffee makers in the rooms. The gym, although small, has good equipment. My only meal was a dessert, which was delicious. The service for that was a tad slow, but it was later in... More 

Helpful?
Thank LilyLyons_NewYork
Imrans S, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear LylyLyons_NewYork, Thank you for taking the time to write a review. We are so happy that you enjoyed your stay! Please visit again soon! Sincerely, Tonya Inman Director of Sales & Marketing More 

Durham, North Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

Nice hotel. The staff was very friendly. I ate one night at the Restaurant Cafe, and the food was very good. The breakfast buffet had a lot of choices. The service was excellent. My room was quiet and clean. The Wifi worked well in my room. The only glitch was the parking garage gate wasn't working properly the first night.... More 

Review collected in partnership with this hotel

Helpful?
Thank fourstix
Imrans S, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear fourstix, Thank you for your comments. We are so pleased that you experienced our restaurant and enjoyed your room. Please accept our apologies with regard to the garage gate. We have since addressed this issue and everything is working beautifully now! We hope to see you again soon. Kind regards, Tonya Inman Director of Sales & Marketing More 

Saratoga Springs, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We checked in and headed right out for dinner with family and checked out early the next morning, so we didn't have a chance to enjoy the pool, fitness center, or restaurant, but we found everyone to be very friendly and the room to be clean and comfortable. Parking was convenient. Good mattress and shower. An all-round fine experience.

Review collected in partnership with this hotel

Helpful?
1 Thank saratogian2016
Imrans S, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear saratogian2016, Thank you for your comments. We are happy that you enjoyed your stay. We hope you will visit again soon! Sincerely, Tonya Inman Director of Sales & Marketing More 

Hamilton, Bermuda
Level Contributor
105 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here overnight for a meeting at a nearby facility. The staff was very accommodating and helpful. The location is great as it is right next door to the Westchester Mall and also provides easy access to the highways. Will definitely consider staying here when the need arises.

Review collected in partnership with this hotel

Helpful?
Thank BDAHiFlyer
Imrans S, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear BDAHIFlyer, It is so nice to hear that you enjoyed your stay. We do hope that you will have the opportunity to stay with us again in the future. Kind regards, Tonya Inman Director of Sales & Marketing More 

New orleans
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Comfortable and clean. Staff is courteous and friendly. Was snowed in during a blizzard and was definitely satisfied with their assistance in catching rides and their ability to accommodate snowed in guests

Review collected in partnership with this hotel

Helpful?
Thank 5678workoutgirl
Imrans S, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear 5678workoutgirl, Thank you for your review. Hopefully the next time you stay with us, we will have nice sunny weather! Kind regards, Tonya Inman Director of Sales & Marketing More 

Westchester County, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Food not so good but everything else was fine. Valet didn't explain to me properly and I got charged $20 each time I used it. Had I know that I would've been more selective when taking my car in and out.

Review collected in partnership with this hotel

Helpful?
1 Thank mzjade1g
Imrans S, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear mzjade1g, Thank you for staying with us and for taking the time to write a review. Your feedback regarding your experience has been shared with the entire team. We hope that you will have the chance to visit again so that you can experience our true level of service and quality of food. Sincerely, Tonya Inman Director of Sales... More 

Hollywood, Florida
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed their for a pageant. been there before. A little disappointed they put the microwave in a central location. I could understand why because of limitations but my uncle who has special dietary needs had to keep going up & down Jackie at front and Dez at reservations were spectacular. Disappointed most of food outlets in area closed down-good for... More 

Review collected in partnership with this hotel

Helpful?
Thank LittleLiz977
Imrans S, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear LittleLIz977, Thank you for your review. We are so pleased to have repeat guests who enjoy our hotel. Hopefully your family took home some nice trophies from the pageant! We look forward to you staying with us again next time! Kind regards, Tonya Inman Director of Sales & Marketing More 

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