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All 8 White Plains hotels

Crowne Plaza White Plains Downtown

3.5 of 5 Hotel   |   66 Hale Avenue, White Plains, NY 10601
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Ranked #5 of 8 Hotels in White Plains
A recent review
4 of 5 stars reviewed 1 week ago
Ed S Ketchum, Idaho
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130 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ketchum, Idaho
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there for a reunion. The room was well appointed, clean, and relatively quiet- there was some street work that was noisy but I can't blame the hotel. The staff was friendly and helpful. The location was GREAT- if you want restaurants within walking distance, shopping across the street with the Westchester Mall (whatever they call it), with absolutely fantastic... More

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Imrans S, Manager at Crowne Plaza White Plains Downtown, responded to this review

Thank you very much for writing a review following your recent visit. We are always grateful when our guests provide us with feedback. We appreciate your business. More

North Chatham, Massachusetts
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

we stayed here for a family wedding. Great location, stores, restaurants, etc. Check-in prompt and courteous, rooms clean, spacious but ohhh the mattress and pillows were like sleeping on cement….terrible! We ate breakfast at the hotel which was very good(great buttermilk pancakes) and very good service!

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Imrans S, Manager at Crowne Plaza White Plains Downtown, responded to this review

Thank you very much for writing a review following your recent visit. We are always grateful when our guests provide us with feedback. We appreciate your business. Thank you More

Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I have stayed at this hotel entirely too many times and each is etched into my memory for the HAIR. There's hair everywhere. It is about coating the bathroom - every bathroom. I don't really understand where it could all be coming from. I think my first stay here was in March 2013 and it was a monthly event (at... More

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Imrans S, Manager at Crowne Plaza White Plains Downtown, responded to this review

We really appreciate that you took the time to write a review following your recent visit. Thank you. We regret you felt there were too many "negatives" that affected your stay. We feel badly about that and do sincerely hope we can welcome you back again sometime in the future. On behalf of all our associates, we thank you for... More

Travelers are raving about these White Plains hotels

Dusseldorf, Germany
Top Contributor
302 reviews 302 reviews
66 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel just for one night by myself. The space was fair for one person and the room was clean. There is a bar on the ground floor and we could watch the game of tennis on TV for a long time and the staff was friendly, which was very comfortable. There are some restaurants within 2-minute... More

Was this review helpful? Yes 1
CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear YacchanAmarone: Thank you for writing an on-line review following your recent visit to our hotel. We are pleased you enjoyed some time in our Mix Cocktail Lounge & Kitchen, and thank you for your business - we look forward to welcoming you back again soon. Scott de Savoye ~ General Manager More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We needed a reservation at the last minute and knew we were 7-10 days. Everyone was very friendly & helpful. The only problem we had was with the wifi. We are IHG members and was not aware of free wifi. When we had asked for help we were not informed. The hotel is conveniently located for our needs and future... More

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CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Staci G: We acknowledge and thank you for the time taken to write a review of our services and facilities. We are naturally pleased you encountered very friendly & helpful associates. We apologize if you were not informed about the complimentary WiFi (you'll be pleased to note that as of October 1st all guests will be able to access... More

Austin, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is a great option when visiting the White Plains area. I was there for business and thought that the rooms were comfortable and very affordable for the greater New York metro area. I had a last minute business trip Super Bowl weekend and thought that I wasn't going to be able to find a room, but not only... More

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CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear wwput: Many thanks for taking the time to write a review following your visit to our humble inn. We're pleased you found the room was comfortable and very affordable for the greater New York metro area. Beautiful White Plains is indeed packed with great dining and shopping option, and they're all at our doorstep! Thank you for your business... More

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My 2nd stay, in for a week. Upgraded to executive floor so used executive lounge for computer with printer, free breakfast and evening drinks and light dinner - that made it excellent value. Staff really friendly and helpful.

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CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Athena: Many thanks for writing a review...we always appreciate the feedback. We value your business very much and look forward to continuing to be your 'home away from home' while visiting beautiful White Plains, NY. Scott de Savoye ~ General Manager More

Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Ok for business trips. Breakfast is very good, but for my opinion too expensive. In that case there is the possibility for using a little breakfast at the bar. It is close to a mall for shopping. In case of sightseeing a Hotel closer to Manhattan would be better.

Was this review helpful? Yes
CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Michael U: Thank you very much for writing a review following your recent visit. We are always grateful when our guests provide us with feedback. We appreciate your business. Scott de Savoye ~ General Manager More

Arlington, VA
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

clean rooms. location was close to restaurants. the room overlooked a parking lot so nothing special. i was here on work and was comfortable. Breakfast was good. there is a small bar which was perfect for wrapping up after dinner conversations with colleagues.

Was this review helpful? Yes
CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear run4ace: We wish to acknowledge and thank you for the time taken to write a review. We're obviously pleased to read you enjoyed our clean rooms, convenient location and Mix Cocktail Lounge & Kitchen. We really appreciate your business and eagerly await another opportunity to be of service to you. Scott de Savoye ~ General Manager More

1 review
3 of 5 stars Reviewed August 27, 2014

The Pros: - The beds were comfy - Refrigerator was located in room without any additional charges The Cons: - Road construction happening outside the hotel and you can hear it in hotel room through out the night. - Bathroom is not 100% clean - see attached photos. Also, do to not adequate ventilation, smells and steam linger in the... More

Was this review helpful? Yes
CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Kami F: Thank you very much for the time taken to write a review following your recent visit. We were pleased to read you found the beds comfy and enjoyed the mini-fridge in your room (all our rooms are equipped with a complimentary mini-fridge). We will be looking into your comment regarding road construction through the night; there is... More

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Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Avenue, White Plains, NY 10601
Phone Number:
Location: United States > New York > Westchester County > White Plains
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
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Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, NY

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