Crowne Plaza White Plains Downtown (Westchester County, NY) - Hotel Reviews

Address: 66 Hale Avenue, White Plains, NY 10601

Phone Number:

Region: United States > New York > Westchester County > White Plains

Amenities:

Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

Ranked #4 of 7 hotels in White Plains

Price Range: $$

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's adjacent to world class shopping at The Westchester with Neiman Marcus & Nordstrom. This Westchester hotel offers a fleet of vans to transport guests to and from the Westchester County Airport, White Plains Metro North Train Station, and local businesses & attractions. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. The Crowne Plaza White Plains features all non-smoking rooms and all guests can enjoy a new level of comfort with the Sleep Advantage program, which includes quiet zones, a sleep CD with relaxation tips, sleep amenities and a guaranteed wake-up call. The hotel also has wireless high speed Internet access throughout the entire facility. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more less

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Also Known As:: Crowne Plaza White Plains Downtown Hotel; Crowne Plaza White Plains Downtown Hotel White Plains; White Plains Crowne Plaza; Crowne Plaza White Plains Downtown Westchester County, NY

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235 reviews from our community

See which rooms travelers prefer - 26 traveler tips

Daniel W

Hudson, New York

1 review

“Government”

Reviewed May 8, 2013

Abigail at front desk was more than helpful...she was professional, courteous and more than willing to help! I would always stay here because of her personality and professionalism!! I felt like I was home.

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Dear Daniel W: We really appreciate that you took some personal time to review our dedication to hospitality. In addition to Abigail - who is terrific - we are lucky to have so many genuine and professional associates here at the beautiful Crowne Plaza White Plains. Many thanks again for your feedback and we very much look forward to welcoming... More

Wendy C

Columbus, Ohio

Reviewer

4 reviews

1 helpful vote

“Concierge is fantastic”

Reviewed May 4, 2013

This was my second trip to White Plains for business. Emily the concierge was amazing. She made sure we had transportation to and from our training each day, gave great recommendations for local restaurants, and even delivered pizza to our training when we could not get a pizzeria to deliver. Of all the hotels at which I have stayed, Emily... More

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See 3 more reviews by Wendy C for White Plains

Dear Wendy C: We humbly acknowledge and are deeply grateful for you taking the time to write about your recent visit. Among all our dedicated and hospitable associates, certainly Emily is a huge asset, our guests love her, and we're lucky to have her on our Team! I know we all appreciate your comments and we too are really pleased... More

Frank C

Jackson, Mississippi

“Best Concierge!”

Reviewed May 1, 2013

I travel a great deal and stay in hotels more than my own home. Every once in awhile you meet someone who makes a difference, in the most positive way. The Concierge at this hotel, Emily, is such a delight to speak with and is always so helpful. She makes our stay as comfortable as possible and represents this hotel... More

Dear Franc C: We are so grateful that you volunteered your time to write about our services, our facilities and our People. Thank you! We are blessed with many fine associates, and clearly you met one of them in Emily. Emily started at the hotel in an administrative capacity, but we (and Emily) quickly realized her forte was with the... More

Shawntell314

West Sand Lake, New York

Contributor

11 reviews

6 hotel reviews

Reviews in 5 cities

3 helpful votes

“Exclusivity at a higher price for much less value.”

Reviewed April 29, 2013

The Crowne Plaza-White Plains has been one of my favorite hotels for close to 8 years. I recently stayed at the hotel to find that many changes had taken place. All the rooms were updated and looked amazing. The gym has more equipment and has a nice fresh look. The reason this hotel got an average rating from me this... More

Shawntell314 has 1 more review of Crowne Plaza White Plains Downtown

“Great Hotel!!!”

Reviewed November 27, 2011

Dear Shawntell314: Thank you so much for the detailed and comprehensive review on our facilities and services. We greatly value our IHG Rewards Platinum, Gold & Club-Level guests. As a Platinum-level member, offering complimentary upgrades to the next best available rooms which include upgraded amenities, turn-down service and complimentary high-speed internet access. Additionally our hotel extends exclusively to our Platinum-Level... More

Westpo

Medford, New Jersey

Top Contributor

59 reviews

10 hotel reviews

Reviews in 20 cities

14 helpful votes

“Tiaras and Low Water Pressure”

Reviewed April 29, 2013 via mobile

My wife and I stayed here 1 night. After parking in the garage which is under construction we walked into the lobby in the middle of a taping of Toddlers and Tiaras which made the lobby and check in frenetic. The rooms were fine and we didn't hear Ny noise related to the taping 9 floors below. Biggest complaint about... More

See 3 more reviews by Westpo for White Plains

Dear Westpo: We wish to acknowledge and thank you for taking valuable time to review our services and facilities. We have virtually completed a multi-million dollar renovation which as you point out included the 8-level parking garage. We appreciated your patience during this process. Indeed the “Toddlers & Tiaras” TV show was taping a segment in some areas of the... More

GiovanniTampa

Tampa, Florida

66 reviews

3 hotel reviews

Reviews in 10 cities

117 helpful votes

“Fine in White Plains.”

Reviewed April 11, 2013

Cons: kind of noisy, more that I expected. Just everywhere, indoors, you can hear outside noise and well as services, like elevator, doors slamming, etc. Some serious construction going on in the parking lot as well, making loads of dust. Plus not exactly in the 'downtown' part of downtown, more like at the edge of downtown. Still its better to... More

See 5 more reviews by GiovanniTampa for White Plains

Dear GiovanniTampa, Thank you for staying with use while visiting White Plains. As you noticed we have the very best employees servicing our guests. I apologize for the noise on your floor and from the Garage. The good news is that the Garage work will soon be over. We currently have a shuttle that takes our guest to the Metro... More

Angela R

Rochester

2 reviews

“Nice hotel to visit while you're in the NYC area”

Reviewed April 10, 2013

We stayed in this hotel 4/4-4/7. Everything was updated and accomodations were very nice. Beds were very comfortable. The kids used the pool and had a good time there. We took the train to Grand Central from the White Plains located 2 miles from the hotel. It was a very easy 35 minute commute with a fare of approximately $12... More

Dear Angela R: We very much appreciate your comments and thank you for your business. We agree that White Plains is an amazing value alternative to hotels right in Manhattan. Being that our hotel is a mere 35min by train to Grand Central Terminal is really convenient. And we are across the street from one of the preeminent shopping malls... More

T S

Rochester, New York

Senior Reviewer

6 reviews

Reviews in 3 cities

“The renovations make this worth the price!”

Reviewed April 8, 2013

This hotel obviously has gone through some major renovations recently. I expected a bit shabby and worn down, as most Crowne Plazas that I've stayed in these last few years have been. But the room had "new hotel" smell, the carpeting was clean, the bathroom fresh and well light, and everything was comfortable and new. The only negative was the... More

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See 3 more reviews by T S for White Plains

Dear TS: We're appreciative of your time and thank you so much for the review! We're delighted you enjoyed our newly renovated rooms, and regret that we somehow missed your regular coffee. Our apologies. We do receive rave reviews about our food and beverage offerings, so again your comments validate our efforts. We very much look forward to your return,... More

Xtaline

Buffalo, New York

15 reviews

13 hotel reviews

Reviews in 12 cities

12 helpful votes

“Ballroom events more important than your sleep!”

We stayed for 2 nights this past weekend. The hotel is clean and bright but they could care less if you sleep or not. I specifically asked for a "quiet floor" when we booked our hotel because our toddler goes to bed around 8PM. I assumed the 4th floor was that floor, WRONG! There was a bar mitzvah going on... More

Dear Xtaline, I would like to sincerely apologize for the bad experience that you and your family had with us. Please contact me at angel.tejeda@ihg.com as I would like to follow up with you directly and make this right for you. Best regards, Angel Tejeda More

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Parrott M

Old Town, Maine

“Freezing cold!”

Reviewed April 7, 2013

Don't know why this hotel is a "four star" hotel. Only the maid was nice, everyone else had attitude. The room never got above 68 degrees. I cranked it up to 85 and it blew for two minutes, then the a/c came on..cold air blowing kept me awake all night. The neighbor's had same problem, I was in room 336.... More

Dear Parrott M, We would like to apologize for your experience. Our Engineering department is aware of your comments and there is an aggressive program in place to eliminate the Air conditioning issue that you had. We have just completed a full Hotel renovation and the Garage will be completed by Mid May. If you decide to return please do... More

1-10 of 235 reviews

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Crowne Plaza White Plains Downtown Hotel, Westchester County, NY

Crowne Plaza White Plains Downtown

235 reviews from our community

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