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Crowne Plaza White Plains Downtown

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66 Hale Avenue, White Plains, NY 10601
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Crowne Plaza White Plains Downtown
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Crowne Plaza White Plains Downtown
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192 reviews from our community

Traveler rating
    49
    79
    41
    18
    5
See reviews for
39
25
5
85
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 5 days ago NEW

Under rated hotel. This place is wonderful. If you plan on staying here up grade to the 12th floor club and make sure to stop in for breakfast before you leave and a nightcap when you get back. Andrea and Cristina are the best!!!

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Atlanta, Georgia, United States
Contributor
12 reviews 12 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had reason to visit White Plains on business this week and made a reservation at the Crowne Plaza White Plains Downtown. The hotel is very conveniently located, the staff is very friendly and accommodating and it was a great experience overall. I can highly recommend this hotel.

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Baldwinsville, New York
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 1 week ago NEW

This is my 2nd stay here on business, and it's pretty much what you'd expect. Clean rooms, free (though slow) WiFi, parking, easy access to train station & shopping. Less than a block to the company's local office, too.

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Portland, Maine
1 review
5 of 5 stars Reviewed 1 week ago

I brought my daughter and her friend to the hotel for her surprise 16th birthday weekend. The hotel was easily accessible, convenient circle driveway, very responsive valet and doorman. Front desk folks were personable and very present. I met friends for cocktails and tapas in the lounge...best cosmo ever, thank you Emaline. The room was comfortable and trendy and the... More 

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not only were there rooms clean and up to date but the staff was outstanding. My car had a dead battery in the hotel's garage and I went to the front desk to ask for assistance. Jonathan was working at the front desk and without hesitation he said, "I have cable in my car, I'll be right there." In a... More 

Was this review helpful? Yes 2
New York City, New York
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed for just one night but was really impressed with the cleanliness, the convenience of the location (especially for those of us coming in with cars - parking is always an issue), and the friendliness of the staff. The room was comfortable and cozy, just what I needed for a stopover (although its a nice size room if you're... More 

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WI
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

5 days for business. I was treated well, room was clean, no issues. Rooms have a fridge, no microwave. The is a whole foods store close by-very handy. Free shuttle to and from the HPN airport. i didn't have time to take advantage but saw they had nice exercise rooms and a pool. There was louder music Thurs and especially... More 

Was this review helpful? Yes 2
Top Contributor
68 reviews 68 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a 5 day stay for a state conference we were having. The hotel staff was one of the best we've ever worked with. From the bellmen to the front desk staff you immediately feel welcome. The entire staff was attentive to all that were there attending our conference. Before you asked for something they were already there. Rooms were... More 

Was this review helpful? Yes 2
Top Contributor
66 reviews 66 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 9, 2015

This is a perfectly serviceable hotel - clean, nice beds, good-sized rooms with almost enough electrical outlets, at a very reasonable price. The free wifi is good enough for casual use, and an upgrade is available (there are also public computers in the lobby). We had breakfast in the restaurant - buffet and a la carte, nothing special but fine.... More 

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IHGCare, Guest Relations Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Seeitgo, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We always strive to provide great service and comfortable accommodation to all of our guests, and it is nice to read that the facilities and amenities are up to your par.... More 

Toronto
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 6, 2015

I stayed 3 nights in this hotel last month; it was okay but I wouldn't highly recommend it. There was some renovation in the lobby; the furniture and style are a bit out dated; I was attending a conference but there was no sign indicating where to go to meet people of your group. The restaurant is good but pricy... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear annecie, Thank you for taking the time to review our property. I am pleased to note that you liked the clean and comfortable rooms. Our hotel is committed to providing our guests with the highest quality services and facilities. It is regrettable that you were let down by the condition and style of furniture, refurbishment activities in the lobby... More 

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