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All 8 White Plains hotels

Crowne Plaza White Plains Downtown

3.5 of 5 Hotel   |   66 Hale Avenue, White Plains, NY 10601
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63%
Ranked #5 of 8 hotels in White Plains
A recent review
4 of 5 stars reviewed yesterday
John V
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  • Room tips (19)
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104 people have reviewed this hotel

Traveler rating
    23
    43
    27
    9
    2
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23
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49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Excellent rooms with good beds and flat screen tv Nice food and bar with good service close to westchester mall and downtown white plains some nice restaurants close to the hotel Small swimming pool business hotel

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Albany, New York
Top Contributor
69 reviews 69 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here on business for one night, and it was a fine experience. My room with two queen beds on the fifth floor was clean and comfortable, with quality linens and nice decor. The room offered a sofa and chair by the window, and a comfortable chair at a desk. The bathroom had a large vanity and plenty of... More

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Philadelphia, Pennsylvania, United States
Top Contributor
79 reviews 79 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As far as a business hotel this was very nice. Close to plenty of restaurants to grab a nice meal, free wifi, friendly staff and the lobby was nice. I like good coffee and they had the normal one cup pot in the room, it is ok but even the lobby had nothing special. You pay to park but it... More

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Costa Mesa, California
1 review
1 of 5 stars Reviewed 4 days ago NEW

At check in, the front desk female employee did not go over our Executive room. That included continental breakfast and executive lounge for cocktails, etc. She lacked customer service skills. Then when we returned in our room from the cocktail, the housekeeper was leaving our room while we were coming in. I complained to the manager Laura and her response... More

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CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear blue9778: On behalf of all our associates, we acknowledge and thank you for writing a review. Firstly we apologize profusely for the hospitality (or lack thereof) afforded you when you checked in. Regarding your guestroom, we do not just enter guest rooms on a whim; most likely the room attendant was inspecting and/or completing a cleaning task when you... More

Travelers are raving about these White Plains hotels

Skaneateles, NY
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent location. Has Electric Car Charger (free) in attached parking garage. Clean, comfortable business hotel. Close to shopping malls and good restaurants. In hotel dining is limited. Only downside was price - a bit expensive for what you get.

Was this review helpful? Yes 1
CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear SkaneatelesNY: Many thanks for the time taken to write a review following you recent visit. We are delighted you found our excellent location and took note of our Electric Car Charging stalls (2) in our attached parking garage. Naturally, our guests should expect - and are entitled to - a clean, comfortable hotel. We hear a lot about just... More

Orange County, NY
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is average; everything was ok but nothing was special. When I went down to the lobby on Sunday morning at 8am, I asked for a newspaper and was informed that they had none and there were no newsstands nearby. There were newspapers on the ground tied together with string at the gift shop front door and the front desk... More

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CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear orangecounty02: We really appreciate the time you've taken to write a review of our services and facilities. Thank you. While the 3rd-party gift shop does indeed handle the sale of newspapers, we easily could have obtain one for you and passed along the sale to the gift shop. We apologize this simple act did not occur. We will review... More

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

I stayed here for the 2nd time in two years and everything was great. My room and bathroom were clean, comfortable and nicely decorated. Parking in the adjacent garage was easy. The meeting room worked out very well for our group of eight and had good acoustics and technology. We were all pleased with our catered breakfast, lunch and snacks.... More

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CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear TripAdvisor Member: On behalf of all our associates, we acknowledge and thank you for taking the time out to write a review. We are of course very pleased you found a clean and comfortable guestroom, and that the meeting facilities - including our food and beverage - worked out very well. In our business, a guest that proclaims they... More

New York City, New York
Top Contributor
63 reviews 63 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love staying here because it is so centrally located. You can walk across the street to The Westchester with beautiful stores. There are several great restaurants within walking distance. There is valet parking, and a parking garage attached. Great bar, imaginative drinks.

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CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear SoChathamGirl: On behalf of all of us here, we extend a very big THANKS for the wonderful review. If you love staying here, we couldn't ask for a better outcome. Rest assured our daily efforts are squarely focused on doing our level best to ensure every guest thoroughly enjoys our services and facilities. We value your business very much... More

Spofford, New Hampshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I am a pilot and have stayed here several times per month for almost 15 years. There have been enormous improvements in décor, staff training and attitude and overall atmosphere in the last decade. Consistently professional, articulate front desk staff (e.g., Garner, Nancy, Michelle). Immaculate rooms, with excellent housekeeping attention to detail. Very comfortable beds. Walking distance to a myriad... More

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CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Michellem3407: All of our associates appreciate when guests take the time to write a review following their visit to our humble inn. Thank you very much. The service business - which as a pilot you are in too - is a tough gig, and continuous improvement is all we ever strive for! We are very pleased you have witnessed... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff at this property are very friendly and extremely helpful, especially Emily the concierge, who has done a great job ensuring delivery of hotel services. The only downside is the loud sound of the heating / air conditioning units.

Was this review helpful? Yes 1
CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Blofelt: On behalf of all our associates, we acknowledge and thank you for the time taken to write a review. All of us here really appreciate that you encountered extremely friendly and extremely helpful staff. We will of course have engineering check the units in your room to ensure proper functionality. We thank you for your patronage and look... More

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Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Avenue, White Plains, NY 10601
Phone Number:
Location: United States > New York > Westchester County > White Plains
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
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Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, NY

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's accross the street from world class shopping at The Westchester Mall with Neiman Marcus and Nordstrom, among other fine retailers. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. The Crowne Plaza White Plains features all non-smoking rooms and all guests can enjoy a new level of comfort with the Sleep Advantage program, which includes quiet zones, a sleep CD with relaxation tips, sleep amenities and a guaranteed wake-up call. The hotel also has wireless high speed Internet access throughout the entire facility. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more   less 
Number of rooms
402

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