We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza White Plains Downtown

Hotel website
Hotel deals
66 Hale Avenue, White Plains, NY 10601
Special Offer
Save 10-30% this Summer
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Crowne Plaza White Plains Downtown
View Map
Add Photo Write a Review

245 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    72
    95
    53
    19
    6
See reviews for
46
30
7
116
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (245)
  • Mar-May only
    (59)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (63)
  • Dec-Feb only
    (46)
All months
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Me and my wife stayed in White Plains on business and had a wonderful experience at the Crowne Plaza Hotel bar. The bartender Dorothy was amazing. Courteous, witty and an extremely experienced bartender. Whenever we are in White Plains which hopefully will be often we will be visiting Dorothy and the Crowne Plaza hotel.

Was this review helpful? Yes
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

When I'm on the road I look for a place with a good bar and restaurant. This place has it. I would recommend ordering from the room service menu as it is far better than the standard bar menu. Dorothy and Steve are awesome. Dorothy remembers your drinks and always makes sure you're taking care of. Steve is full of... More 

Was this review helpful? Yes
Lynnfield, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hotel is in a nice area of White Plains. Rooms are nice and looks clean on the surface. But if you look closely there were stains on comforter and on the bed frame. Service was mediocre. They do not provide complimentary water and only have drink machines on every other floor. Had to go all the way to the front... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Customer service was top notch! Great location. Wonderful walking & restaurants. Whole Foods close by. Train very close for getting into NY city. A wonderful option! The rooms were very comfortable & quiet.

Was this review helpful? Yes
Wildwood, MO
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I came with friends to look for them a house and even tho the hotel was crowded everything went smoothly. There were several weddings and meetings but the flow was good and no one was in the way because there were plenty of places to sit in the lobby. We had a bit of problem with our keys at the... More 

Was this review helpful? Yes
Level Contributor
15 reviews
9 hotel reviews
5 of 5 stars Reviewed 1 week ago

Had to overnight for business. Shuttle picked us up from Westchester airport which was nice. Check in was smooth and easy, and even received a breakfast pass, which was amazing on Saturday morning! Ate dinner across the street at Cheesecake

Was this review helpful? Yes
ontario
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at this hotel for 3 nights...as part of a group (Blue Knights Motorcycle Club); so we were able to benefit at a very reasonable rate. From check-in to check-out, everything was great. Staff were friendly & the hotel was clean...what else can one ask for. We would be remiss if we didn't give a special 'shout-out' to... More 

Was this review helpful? Yes
Wiltshire, UK
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall this a great hotel. The rooms are a good size and the beds are extremely comfortable. The facilities are also very good. The pool is way too small to do any proper swimming in, but the fitness centre is modern and well equipped. The staff were all friendly and always happy to help. I would stay here again.

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a low average , noisy, non service oriented environment. We spent 3 days at this hotel. The rooms are adequate and the service is non existent. If you request extra towels you may have to ask several times before they arrive. Even though we were a group booking and the internet was supposedly included, we made some error... More 

Was this review helpful? Yes 1
Imrans S, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear rhobru, Thank you for staying with us and for providing feedback on your stay. I would like to apologize for any negative experiences you had at our hotel. We strive to provide each and every guest with the highest level of service, and in your case we unfortunately fell short of our goal. Your feedback has been shared with... More 

Albany, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been a regular customer here at Crowne Plaza Downtown since September 2013. The Crowne Plaza Downtown is the best. The staff are very kind. The cleanliness of the hotel is always up to standards; not to mention their latest renovations. The location is perfect and the rooms are very comfortable. If you check in at night, like me,... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

93 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (3)
Viewed
View from room (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (73)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (18)
Viewed
Dining (6)
Viewed
Business center/function rooms (14)
Viewed
View from room (3)
Viewed
Pool/beach area (3)
Viewed
Other (18)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near White Plains
0.3 mi away
Cambria Suites White Plains - Downtown
2.4 mi away
Renaissance Westchester Hotel
Renaissance Westchester Hotel
#4 of 8 in White Plains
4.5 of 5 stars 443 reviews
2.0 mi away
HYATT house White Plains
HYATT house White Plains
#3 of 8 in White Plains
4.5 of 5 stars 264 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Residence Inn White Plains
Residence Inn White Plains
#5 of 8 in White Plains
4.0 of 5 stars 171 reviews
0.4 mi away
The Ritz-Carlton, Westchester
The Ritz-Carlton, Westchester
#1 of 8 in White Plains
4.5 of 5 stars 354 reviews
3.8 mi away
Doral Arrowwood
Doral Arrowwood
#1 of 2 in Rye Brook
4.0 of 5 stars 477 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay