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Crowne Plaza White Plains Downtown

3.5 of 5 66 Hale Avenue, White Plains, NY 10601
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Crowne Plaza White Plains Downtown
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Crowne Plaza White Plains Downtown
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153 reviews from our community

Traveler rating
    31
    66
    38
    14
    4
See reviews for
33
21
5
65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baltimore, Maryland
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is beautiful, the facility is wonderful. The room has plenty of space and everything look picture perfect. Everything in the room was clean and well taken care off. The bathroom was very clean and spacious. I was impress by the accommodations, staff is very friendly and helpful. The gym and the pool are great! I truly enjoy my... More 

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Sarasota, Florida
Top Contributor
78 reviews 78 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

we stayed here and took the train into the city. Great location only 2 blocks to the train. Rooms were very large and clean. The staff was extremely friendly and went out of their way to be helpful. Breakfast was very good and changed daily. Could not have asked for a better experience.

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Harrisburg, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I recently escorted a group of 45 people for a two night stay at this hotel. At checkin, I was missing keys for one entire room and another guest. Had to hold up the group from their next event to straighten that out. We delivered everyone's luggage three hours prior to the time we checked in, and came back to... More 

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Imrans S, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Travvllr, First I would like to thank you for having your group stay with us. We greatly appreciate your business. I am disappointed to hear that your arrival process was not as you had expected. We work with groups of all sizes throughout the year, and it appears that we had an error in communication during your visit. We... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

I kid you not I was going through it that day. Idk what was worse from my mother kicking me out or me falling off the bx12 in front of a crowd of people and scraping my knees. I had to book a hotel and somewhere close to work so I checked in here and as soon as I met... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here in November 2014. The hotel is very nice and service was very good. The location is very convenient just across the mall. The beds could be a little bit more comfortable, it seems they already have some years. They are not horrible but not good either. Swimming pool is very nice, I just wish water temperature was... More 

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Princeton, New Jersey
Top Contributor
99 reviews 99 reviews
47 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location. As a Priority Club member got the free breakfast buffet - the service was outstanding - that of a 4-star hotel. Convenient self-park across the street only $11/day. Room was clean and bed was comfortable. Although the lounge/restaurant wasn't impressive for dinner, Mamaroneck Ave, within walking distance, had plenty of choices. The fitness room was complete with cardio.... More 

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Senior Contributor
30 reviews 30 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 18, 2014 via mobile

On arrival at the crown plaza we were met with concierge to greet us open the door and escort us to reception, the lady behind reception was brilliant so friendly and was educating us about the IHG Rewards, we were givin special instructions on how to use everything . Our rooms were nice and clean and the food at the... More 

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San Diego, CA
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 14, 2014

Stayed here last week on vacation. It appears to be an older hotel but they seem to have kept it relatively up to date. Lobby staff very professional and helpful. The rooms are spacious enough and very clean. A couple gripes: 1) the sink is way too small for two people's toiletries, and 2) the A/C unit is a bit... More 

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Madison, Wisconsin
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 7, 2014

Stayed there for two nights for an interview with a company nearby. Nice lobby, friendly and professional staff, and great housekeeping. The room was decent enough for a four star hotel: clean and spacious. Be advised that the A/C in the room is kinda loud. I'm okay with it, since it actually lulls me to sleep.

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IHGCare, Guest Relations Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Yuhan C, Thank you for taking the time to write us a review regarding your recent stay. I appreciate and wish to thank you for the kind words intended for the staff. Meanwhile, we are sorry about the loud AC unit. Rest assured that your comments will be looked into and take actions accordingly. We appreciate the feedback that... More 

Oneonta, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 of 5 stars Reviewed November 4, 2014

This is the only hotel I stay at that has ever given me a problem with my tax exempt forms and it has happened more often than not. The manager is so RUDE. The hotel went so far as to call me after 10:00 at night one evening and gave me a hard time about it over the phone. That's... More 

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Imrans S, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stays at the Crowne Plaza White Plains. I understand your frustration with regard to tax exemption, and there are certain policies in place that may be challenging. I would appreciate the opportunity to speak with you further to determine how we could make this an easier process for you. We... More 

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Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Avenue, White Plains, NY 10601
Phone Number:
Location: United States > New York > Westchester County > White Plains
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, NY

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