We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 8 White Plains hotels

Crowne Plaza White Plains Downtown

3.5 of 5 Hotel   |   66 Hale Avenue, White Plains, NY 10601
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza White Plains Downtown to your Saves list
Crowne Plaza White Plains Downtown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
63%
Ranked #5 of 8 hotels in White Plains
A recent review
4 of 5 stars reviewed 2 days ago
Ihgmember
  • Overview
  • Reviews (117)
  • Photos (37)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (19)
  • Location
  • More
Write a Review

117 people have reviewed this hotel

Traveler rating
    25
    50
    27
    12
    3
See reviews for
26
20
2
52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at this hotel several times and it's always a lovely experience. However in the year 2014 I feel as if all hotel should have free Wi-Fi. Who wants to pay nearly $10 to use Wi-Fi? Also around 1am me & a colleague went to sit in the lobby and chat because we didn't want to wake up our... More

Was this review helpful? Yes
morin-heights
Top Contributor
52 reviews 52 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very nice Hotel, well situated. Near the highway but rather far not to hear the noise. Just a step from walking of city center (restaurants, stores, fast train for New York, 35 min.à the magnificent Central Station of NY). Hotel possesses a car park with floor of very good dimension. On the other hand, it is necessary to pay. The... More

Was this review helpful? Yes
New York City, New York
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

we used this hotel as our hotel block for our wedding. The location is ideal for the use of public transportation and the CP offers shuttle service. The WestChester Mall is RIGHT THERE and it definitely came in handy for last minute wedding needs! The hotel renovations are excellent and the staff is very accommodating. All of my guests were... More

Was this review helpful? Yes
CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear angelhope: We wish to acknowledge and thank you so much for your feedback following your recent visit. We are of course delighted you enjoyed the hotel and encountered excellent and accommodating staff. We really appreciate your patronage and would be very pleased to welcome you back to beautiful White Plains when you're ready for a "staycation" from nearby NYC.... More

Jupiter, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I'd like to share two experiences today w chief Concierge Emily at the CP. First-when I told her I had trouble signing onto my gmail acct Emily immediately,in a very professional and friendly manner,walked back to the business center and solved my problem. Second-when I went outside to walk to a nearby restaurant I came upon a very confused Chinese... More

Was this review helpful? Yes 1
CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear George H: We are sincerely grateful you took the time to write a review following your recent visit. Thank you! What a wonderful story and a clear example of the level of care our associates afford our guests day in / day out. We agree Emily is a fine concierge and an outstanding human being. A great representative of... More

Bayport, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Beautiful comfortable hotel!! Little tricky to locate, $12.00 parking fee. $18.00 to valet park, not bad. Located by big mall, great restaurants, convenient to major highways. We'll definitely stay here again when visiting friends.

Was this review helpful? Yes
CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Lori R: We wish to acknowledge and thank you for writing an on-line review following your recent visit. Beautiful comfortable hotel? Located by big mall, great restaurants, convenient to major highways? You'll definitely stay here again when visiting friends? We are humbled and couldn't be grateful enough. It is our pleasure to be of service to you and we... More

kingston, ny
Top Contributor
87 reviews 87 reviews
12 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Expensive in my opinion. We stayed at the C.P. on Aug. 1st for one night. Cost us $239 and did NOT include anything, no free wi- fi, no free breakfast, nothing but a clean room and comfortable bed. Wifi was $10 per day, breakfast was $16 for 2 bagels and 2 coffees. Maybe that's the going rate near NYC but... More

Was this review helpful? Yes 3
Norwalk, Connecticut
Top Contributor
59 reviews 59 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked 2 rooms for a Wedding back in July. We were very pleased although we were only in the rooms for a few hours. The Staff is very friendly, they seemed very willing to accommodate all 3 different wedding parties that were staying at the hotel that weekend. The room was very clean and well designed and the beds were... More

Was this review helpful? Yes 1
CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Matthew K: Many thanks indeed for taking the time to write an on-line review. We are pleased you encountered very friendly staff and a very clean, well designed room with very comfy beds. We hear that a lot! If you experienced a peaceful night's sleep, then for sure we achieved our ultimate goal. We hope to be of service... More

Boston
Top Contributor
54 reviews 54 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed this past weekend for a wedding. I was expecting a lot more from a Crowne Plaza and left disappointed. My favorite part of the hotel was the comfortable lobby with all of the couches where family members could congregate and chat. I also enjoyed the bountiful breakfast buffet (although it was included in the wedding package so I don't... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear barbsboyBoston, Thank you for taking the time to provide a review about your experience. It is unfortunate to see you did not fully enjoy your time as our guest. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the... More

Travelers are raving about these White Plains hotels

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

It was my second time staying in this hotel. Stayed here for one night for a short family visit. The hotel was centrally located convenient to fine restaurants and shopping centers (within walking distance). The room appointed was cozy, clean and bedding were comfortable. Most importantly, the staff were very welcoming.

Was this review helpful? Yes
CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Lsamoy: Sincere thanks for taking the time to review our services and facilities. We are very pleased you returned for a second visit, and of course appreciate your continued patronage! We couldn't be happier that you enjoyed cozy, clean and comfortable bedding and are humbled that you found our staff very welcoming. Thank you again for your business. Scott... More

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 3 weeks ago

So we check into the Crown Plaza go to our room and proceed to open my laptop and get some work done via a skype conference. I find out I have to PAY for the internet! What? After being unable to connect from my room we pack it in for the night. Waking up we go downstairs and realize for... More

Was this review helpful? Yes
CPWPD, General Manager at Crowne Plaza White Plains Downtown, responded to this review

Diane C: We are grateful for the time taken to write a review. Thank you. Internet is free for all IHG Rewards Club members. There is no cost to be a member and the benefits are outstanding. We regret you didn't feel you received value and hope that you re-consider when you are next visiting beautiful White Plains, NY. Scott... More

Owners: What's your side of the story?
If you own or manage Crowne Plaza White Plains Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza White Plains Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Avenue, White Plains, NY 10601
Phone Number:
Location: United States > New York > Westchester County > White Plains
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Agoda, Travelocity, Orbitz, Tingo, BookingOdigeoWL, Priceline, Hotels.com, Reservation Counter, Otel and Venere so you can book your Crowne Plaza White Plains Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, NY

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
Hotel & grounds (1)
Viewed
View from room (1)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (7)
Viewed
Dining (4)
Viewed
Business center/function rooms (7)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in White Plains with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's accross the street from world class shopping at The Westchester Mall with Neiman Marcus and Nordstrom, among other fine retailers. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. The Crowne Plaza White Plains features all non-smoking rooms and all guests can enjoy a new level of comfort with the Sleep Advantage program, which includes quiet zones, a sleep CD with relaxation tips, sleep amenities and a guaranteed wake-up call. The hotel also has wireless high speed Internet access throughout the entire facility. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more   less 
Number of rooms
402

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Crowne Plaza White Plains Downtown and other travelers.
1 question

See all questions (1)

Questions? Get answers from Crowne Plaza White Plains Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer