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The Ritz-Carlton, Westchester

Certificate of Excellence
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Hotel packages
Three Renaissance Square, White Plains, NY 10601
Special Offer
Complimentary Breakfast
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The Ritz-Carlton, Westchester
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At a glance

89%
Positive reviews?
KEY AMENITIES
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
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The Ritz-Carlton, Westchester
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    350 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (61)
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    • All months
      (350)
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      (83)
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      (100)
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      (80)
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      (87)
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    Level Contributor
    25 reviews
    21 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    5 of 5 stars Reviewed 4 days ago NEW via mobile

    From the moment Danish(Doorman)smiles and provides a sincere welcome you are aware the Ritz will be special. Alicia, with her inviting personality who handled the reception desk went out of her way to assure our specific requests as to cleaning products in the room were handled professionally and effortlessly. The room was lovely and up to the cleanliness stsndards one... More 

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    New York City, New York
    Level Contributor
    14 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    5 of 5 stars Reviewed 5 days ago NEW

    White Plains has certainly changed since my Mom took me shopping there in the 1960's Now, so many years later it has become a busy business center with the sleek Ritz-Carlton, a very inviting star. We arrived a bit later than we expected, and we're sorry we couldn't take advantage of all the wonderful amenities. Besides the domed pool letting... More 

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    Delray Beach, Florida, United States
    2 reviews
    5 of 5 stars Reviewed 6 days ago NEW

    We visited this hotel recently. We were last there 2 or 3 years ago. Many of the employees from back then remembered us. This says a lot for an employer. There was Kevin at the front door, Luis in the dining room and Mazen, the baggage handler. They were so nice to the kids and bent over backwards to do... More 

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    Fairfax, VA
    Level Contributor
    30 reviews
    19 hotel reviews
    common_n_hotel_reviews_1bd8 63 helpful votes
    4 of 5 stars Reviewed 1 week ago NEW

    Stayed here for 3 nights in July, 2015 during a business trip. Nicely decorated room, courteous staffs, excellent service, and etc. exactly what you'd expect from five star hotel. They don't have a self parking option. Only valet parking for $30 a day for hotel guests. Little water bottles in the room are free. They also have coffee and tea... More 

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    REXFORD, NY
    Level Contributor
    4 reviews
    4 hotel reviews
    5 of 5 stars Reviewed 2 weeks ago

    The hotel is amazing. It was my first visit to White Plains and I was thoroughly enjoyed it. The staff at the hotel is sincerely nice and very accommodating. This is a great property with a central location to shopping, train station and restaurants. Do not hesitate to stay here you will enjoy every minute!!

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    Florida
    Level Contributor
    22 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 13 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    This is a typical Ritz hotel, very nice and clean rooms with spacious bathrooms. Most staff are extremely friendly and polite. The lighting by the bathroom mirrors is very poor, which seems to be typical for many hotels - I guess the designers never actually try them out afterwards. This hotel could be better if they had a "real" restaurant... More 

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    Guildford, United Kingdom
    Level Contributor
    62 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 18 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    The rooms are really big and in particular the bathroom is really big. The breakfast was great and the staff in particular were really friendly. The big downside for me is that there isn't a "real bar" area in the hotel.

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    Lawrence, New York
    Level Contributor
    120 reviews
    40 hotel reviews
    common_n_hotel_reviews_1bd8 86 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    This has been my first stay at the Ritz Carlton Westchester, and I am astounded and impressed by the standards of this hotel. The amenities and accommodations of both the rooms as well as the public areas are beautiful and perfect in every way. I booked my stay through American Express Travel Service under the fine hotels and resorts program.... More 

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    New York
    Level Contributor
    10 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    It is hard to figure out why the Ritz Carleton is in downtown White Plains, but if you like understated elegance off a main street with tattoo parlors, head shops and a number of large shopping malls, then this is your place! I was immediately upgraded to a one bedroom suite when I checked in- thank you- and the room... More 

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    Mahwah, New Jersey
    Level Contributor
    49 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 23 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    We stayed at the Ritz Carlton for our anniversary weekend. We had a wonderful time. The service was top notch. The staff remembers your name. Any issues are corrected immediately. We were in an executive suite which was very spacious. The bathroom was large and very clean. We needed the pull out couch made up for our kids, so we... More 

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