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The Ritz-Carlton, Westchester

Certificate of Excellence
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Three Renaissance Square, White Plains, NY 10601
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Complimentary Breakfast
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The Ritz-Carlton, Westchester
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The Ritz-Carlton, Westchester
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348 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Delray Beach, Florida, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

We visited this hotel recently. We were last there 2 or 3 years ago. Many of the employees from back then remembered us. This says a lot for an employer. There was Kevin at the front door, Luis in the dining room and Mazen, the baggage handler. They were so nice to the kids and bent over backwards to do... More 

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Fairfax, VA
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 3 nights in July, 2015 during a business trip. Nicely decorated room, courteous staffs, excellent service, and etc. exactly what you'd expect from five star hotel. They don't have a self parking option. Only valet parking for $30 a day for hotel guests. Little water bottles in the room are free. They also have coffee and tea... More 

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REXFORD, NY
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

The hotel is amazing. It was my first visit to White Plains and I was thoroughly enjoyed it. The staff at the hotel is sincerely nice and very accommodating. This is a great property with a central location to shopping, train station and restaurants. Do not hesitate to stay here you will enjoy every minute!!

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Florida
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a typical Ritz hotel, very nice and clean rooms with spacious bathrooms. Most staff are extremely friendly and polite. The lighting by the bathroom mirrors is very poor, which seems to be typical for many hotels - I guess the designers never actually try them out afterwards. This hotel could be better if they had a "real" restaurant... More 

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Guildford, United Kingdom
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are really big and in particular the bathroom is really big. The breakfast was great and the staff in particular were really friendly. The big downside for me is that there isn't a "real bar" area in the hotel.

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Lawrence, New York
Level Contributor
120 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This has been my first stay at the Ritz Carlton Westchester, and I am astounded and impressed by the standards of this hotel. The amenities and accommodations of both the rooms as well as the public areas are beautiful and perfect in every way. I booked my stay through American Express Travel Service under the fine hotels and resorts program.... More 

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New York
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is hard to figure out why the Ritz Carleton is in downtown White Plains, but if you like understated elegance off a main street with tattoo parlors, head shops and a number of large shopping malls, then this is your place! I was immediately upgraded to a one bedroom suite when I checked in- thank you- and the room... More 

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Mahwah, New Jersey
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Ritz Carlton for our anniversary weekend. We had a wonderful time. The service was top notch. The staff remembers your name. Any issues are corrected immediately. We were in an executive suite which was very spacious. The bathroom was large and very clean. We needed the pull out couch made up for our kids, so we... More 

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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm a fan of the Amex Platinum Fine Hotels and Resorts program that includes $100 credit at their properties and other great benefits. This Ritz doesn't have a restaurant of theirs onsite so it truly limits the food you can consume at the hotel to a bar menu you must eat at the lobby. This greatly devalued the benefit as... More 

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Santiago, Chile
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had the opportunity to assist the Ritz Carlton Training held in this location last week and stayed for the weekend. There is no doubt that Ritz Carlton takes customer service very serious and it makes a stay at their location a pleasant experience. Even though I would like to suggest that this location rethinks the location of the omelet... More 

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