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All 8 White Plains hotels

The Ritz-Carlton, Westchester

5.0 of 5 Hotel   |   Three Renaissance Square, White Plains, NY 10601
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The Ritz-Carlton, Westchester
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89%
Ranked #1 of 8 Hotels in White Plains
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Patricia L
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277 reviews from our community

Traveler rating
    179
    68
    18
    7
    5
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56
87
19
82
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

with reservations Friday and Saturday night. stayed in the room Friday night without issue. I called security about an unwanted person in the roomand they did nothing to resolve the issue in fact let the person stayed in the room. not on the registration no information known about the person. I question their ability to keep people safe in this... More

Was this review helpful? Yes 1
RC_Westchester1, General Manager at The Ritz-Carlton, Westchester, responded to this review

Thank you for the comments regarding your recent experience at the hotel. The well-being of all our guests is our highest priority. Our team is conducting a full investigation into the events of that evening and we will be making appropriate changes where necessary so this does not happen in the future. Once again, thank you for feedback and allowing... More

2 reviews
3 of 5 stars Reviewed 2 weeks ago

This is a typically upscale Ritz Carlton. A really great place to stay. BUT, they changed their pet policy. TripAdvisor is still advertising this as a pet friendly hotel. It is not. I wanted to make reservations for a weekend upstate and was told that pets are no longer allowed.

Was this review helpful? Yes
RC_Westchester1, General Manager at The Ritz-Carlton, Westchester, responded to this review

Thank you for letting us know about the inconsistent information you received regarding the hotel. Unfortunately we do not have direct access to change content on other sites and some details are occasionally missed. We will be working to resolve this immediately. Thank you again for your comments and helping us be a better hotel. More

CT
Top Contributor
63 reviews 63 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Ritz Carlton in White Plains for a second time. A year later and it's still a pleasure to be a guest at this hotel. The room is beautiful, restful and most important, still immaculate. Room service breakfasts are outstanding---the Continental provides more than I can eat. The yogurt is a delicious, healthy addition. Service is impeccable. In... More

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Contributor
19 reviews 19 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at many Ritz properties. This is a really nice Ritz Carlton. The staff was exceptional and the property was really nice. There is a nice gym on site, pool, and the view from the bar at the top of the building is stunning. Very good looking crowd gathers at restaurant bar at night and great location in White... More

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2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the ritz is such a fabulous hotel. They truly do make you feel like royalty. Staff is very nice and accommodating. The train station is within walking distance, which makes taking the train into NYC for the day a great option- skip out on expensive parking fees in the city and the possibility of getting stuck in traffic. I only... More

Was this review helpful? Yes 3
Devon
Contributor
19 reviews 19 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed out three night stay in the RITZ , we were upgraded slightly , and put into a huge room . The bathroom was possibly the biggest I've ever seen and nicely appointed. The staff were great and dressed us by name all the time (not that were egotistical , but sometimes its a nice touch . We... More

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 2 nights earlier this summer while I was taking the NY bar examination in White Plains. Although taking the bar exam was a very stressful experience, the staff at the Ritz made the 2 days comfortable, convenient and peaceful... Thank you guys for that! Todd was incredible and upgraded me to a gorgeous suite that gave... More

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Bridgewater, NJ
Contributor
20 reviews 20 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My BF and I were looking for a local weekend getaway for my birthday. We debated whether to stay at the Tarrytown Estate House or the Ritz and I'm so glad we opted to stay at the Ritz. From the moment we pulled up, we were warmly greeted by the valet and the doormen. The bell hop took our luggage... More

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Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Perfect every time we have stayed. The rooms are a good size and extremely clean. The bathrooms are spacious and very elegant. Speakers in the bathroom so you can listen to the TV while showering which makes my husband extremely happy. One of the nights we stayed one of our towels was ripped which wasn't a big deal but we... More

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Pennsylvania
Top Contributor
227 reviews 227 reviews
41 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed August 10, 2014

Nice ritz property in the center of white plains- which is a city that if you take the wrong turn on a jog you can run in to closed store fronts and trash in the streets and other streets hold upscale shopping- The hotel's design is confusing- the lobby is very small and in need of a redo or upkeep-... More

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RC_Westchester1, General Manager at The Ritz-Carlton, Westchester, responded to this review

Thank you for sharing your experiences with us and I apologize that we did not exceed your expectations in some areas. Your comments are very important to me and I look forward to sharing your praise as well your critiques with our ladies and gentlemen. It truly allows us to improve our products and services and provide a better experience... More

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Additional Information about The Ritz-Carlton, Westchester

Address: Three Renaissance Square, White Plains, NY 10601
Phone Number:
Location: United States > New York > Westchester County > White Plains
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Westchester 5*
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Also Known As:
Ritz-Carlton Westchester Hotel White Plains
Ritz Carlton White Plains
Ritz White Plains
White Plains Ritz-Carlton
The Ritz-Carlton, Westchester White Plains, Westchester County, NY

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