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The Ritz-Carlton, Westchester

5.0 of 5 Three Renaissance Square, White Plains, NY 10601
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Certificate of Excellence 2014
The Ritz-Carlton, Westchester
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The Ritz-Carlton, Westchester
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317 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sarasota, Florida
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We've stayed in Ritz Carlton hotels in several countries, always satisfied. We were so pleased to find one when we had to be in the White Plains area recently. In freezing weather the front door staff were super-friendly and efficient with luggage and car valet service (I don't know how they survived their shifts with below-zero wind-chills). Reception was excellent... More 

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Fleming Island, FL
Top Contributor
59 reviews 59 reviews
40 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

We have to start out this review with a special shout-out to Kevin. Here's the story: we arrived at the hotel much later than we originally planned after a long and unpleasant drive down I-95 in the snow. The bell service and valet team greeted us and whisked us and our bags into the hotel and up to our room.... More 

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Cutchogue, New York
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

Arrived Thursday. Requested 3 PM check in and they were all ready for me when I walked in. The staff is very professional yet friendly. Dinner at BLT Steakhouse. You go for the popovers! Spent Friday in the spa. Massage by Val and facial by Tony. In between steam room and sauna, pool and lunch.

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Boston, Massachusetts
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I Love the Ritz Carlton Hotels! But this hotel did not deliver. The Good: 1. The Bell service & Valet: Kevin & the entire Bell service & Valet team we encountered were phenomenal and definitely embraced the Ritz Carton culture. We were greeted by name at least 4 Times before we even reached Reception. 2. The Room is large and... More 

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RC_Westchester1, General Manager at The Ritz-Carlton, Westchester, responded to this review

Thank you for sharing your experiences with me. Your wonderful comments regarding our ladies and gentlemen, our products and services were greatly appreciated. In addition, and more importantly I would like to apologize for the unacceptable opportunities you experienced on property. They clearly did not meet you expectations, nor did they meet ours. I look forward to personally addressing your... More 

Stamford, Connecticut
Top Contributor
124 reviews 124 reviews
65 hotel reviews
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed her for one night on business. The room was huge. The bathroom was larger than my master bedroom. As all Ritz they lived up to their reputation for service, from the front desk, to the maid service. Great amenities, and didn't feel like I was being "nickled and dimed" as in other hotels. Ask for a higher floor for... More 

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Chicago, Illinois
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Nothing left undone or overlooked at this hotel. All services and personnel are exceptional. From the doorman to the check-in , to the bell service and consierge, everyone cares and is polite and helpful.

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 27, 2015

The rooms are quiet and spacious, the beds comfortable, the bathrooms lovely, the Wifi works very well, room service has a good choice of a high standard meals and the front desk staff are very good at attending your requests. I travelled on business and would definitely use this hotel again. The restaurant attached to the hotel BLT is excellent... More 

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New York City, New York
Top Contributor
57 reviews 57 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 21, 2015

A one night stay here was very comfortable. From the personalised welcome on arrival, to treatments at the spa and dinner at the adjoining BLT Steak this was a wonderful stay. The rooms are in great condition and larger than usual; as you'd expect from a Ritz Carlton. The hotel is in the lower part of the building so no... More 

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2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 19, 2015

The Westchester Ritz Carlton truly knows how to treat guest with comfort and style. The staff is so nice and attentive to every single need. Every guest gets treated like royalty. The Accommodations were absolutely beautiful. The rooms were lavish and comfortable and the spa was phenomenal.

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Hudson, New Hampshire, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 13, 2015

My husband and I stayed here for a weekend just before Christmas. On the whole, the experience was fantastic. The staff, especially the front desk staff and the doormen, were courteous, friendly and helpful. Since so few hotels have retained actual professional doormen, this was like a blast from the past. They take care to remember every guest. They knew... More 

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Additional Information about The Ritz-Carlton, Westchester

Address: Three Renaissance Square, White Plains, NY 10601
Phone Number:
Location: United States > New York > Westchester County > White Plains
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Westchester 5*
Number of rooms: 146
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Also Known As:
Ritz-Carlton Westchester Hotel White Plains
Ritz Carlton White Plains
Ritz White Plains
White Plains Ritz-Carlton
The Ritz-Carlton, Westchester White Plains, Westchester County, NY
Hotel Style:
#1 Romantic Hotel in White Plains
#1 Family Hotel in White Plains
#2 Business Hotel in White Plains

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