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HYATT house White Plains

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101 Corporate Park Drive, White Plains, NY 10604 (Formerly Summerfield Suites)
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1 room 1 guest
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HYATT house White Plains
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264 Reviews from our TripAdvisor Community

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Traveler rating
    153
    82
    21
    5
    3
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106
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68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Aurora, Colorado
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

For anyone who has every stayed in New York you know how hard it is to find a good hotel at a cheap price. I travel at least 3 times a year to New York for shopping and have stayed at several hotels in New York City and White Plains. Although White Plains is a short drive to the city... More 

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear Michelle D, Thank you for your feedback and comments! We appreciate it and look forward to having you back in the near future! Once again, thank you for staying with us. Sincerely, Anthony More 

White Plains, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay at the White Plains, Hyatt House was exceptional! It's in a convenient area and accessible to many restaurants and stores. It is well kept and the staff is awesome, especially, staff member Kelan. The rooms are comfortable and if you want a quiet, clean and comfortable place away from home this place can be one.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear Sonia R, We are thrilled to hear about your stay and your comments about Kelam. We will be sure to share your feedback with him and the rest of the team. If we can assist with anything else in the future please do not hesitate to call us. Once again, thank you! Anthony More 

Orlando, Florida
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My stay at the hotel was mixed to be honest. I called the hotel a few hours before my arrival to explain that I would be getting in late due to a delayed flight. The front desk lady assured me that they don’t give rooms away. I arrive at the hotel with 2 small children, and everything appears to be... More 

Was this review helpful? Yes 1
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear Dave, I want to first apologies for what you experienced. I'm surprised and disappointed as our staff should know better. I'm happy to hear Vicki jumped in to assist and make sure your family was taken care of. Our goal is to make sure stays are great and not just "so so" and hopefully we'll have the opportunity to... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

If you want privacy, immaculate rooms and bathrooms, a kitchen and actual doors on the bedrooms, stay here! The breakfast was fabulous. Each bedroom had a bathroom which was a special treat! They have board games to borrow, along with other items. We didn't have time for the pool, but it looked great! The business center had three computers and... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear Deborahl212, We wanted to thank you for not only staying with us but giving us the exceptional feedback! A BIG THANK YOU! We look forward to having you back in the near future. Anthony More 

Highlands Ranch, Colorado
Level Contributor
157 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband was working in NY and his company put him up at the Hyatt House White Plains. I came to visit for a weekend and was very happy with how clean and large the room was. It has a small kitchen, nice for long stays and if you want to cook, it's perfect. It has a nice living area... More 

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

We wanted to thank you for staying with us and sharing your experience. The details given are great for not only our future guests but also for our staff as we work hard to provide a great comfortable Hotel. We will be sure to share your comments with our team during our next staff meeting. Once again, thank you. We... More 

massachusetts
Level Contributor
108 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel because we were going to New York and wanted to use Hyatt frequent stay points. This property took far fewer points than if we stayed right in the city. I was not disappointed in the least. The hotel is right off the highway, very easy to get to. Very easy access to Manhattan. It was... More 

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear "Enjoyed our Stay", We thank you for staying with us and providing some details about your experience. We truly appreciate it! We do incorporate a lot of green initiatives including our participation in the award winning "Clean the World Foundation", whereby soaps and shampoos are recycled and redistributed to Third World Countries. To date we have donated over 5,100... More 

Hong Kong
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a night, was a pit stop before going into nyc. Simple hotel, very basic, nothing fancy, you get what you pay for. DOn't be hungry for breakfast, bare bones, absolute most basic provisions - toast, bagel, stale potatoes, eggs that look microwaved, not even scrambled. Super basic hotel. My room had two rooms, guess this is a... More 

Was this review helpful? Yes 1
Anthony D, General Manager at HYATT house White Plains, responded to this review

Good afternoon. Our goal is to make each and every stay a great one. We are disappointed that we were a "so so" stay and hope that we have the opportunity to have you back in the future. If you are able to call me to discuss in further detail we would like that opportunity so that we can see... More 

Melbourne, Florida, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Great hotel, visited my son and grand daughters for a weekend. They spent the night with me and enjoyed the pool and complimentary breakfast. Convenient location and great suites. I stay there every time I go to White Pkains.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear Denise F, Thank you for continuing to stay with us! We appreciate your support and feedback. We look forward to having you back in the near future. Anthony More 

New York City, New York
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 5 weeks ago

If you have a baby, this place will be good. If you want any activity around this place, it won't be a good choice. Very quiet. There is no shopping mall, or restaurant within walking distance. This residence style hotel is more ideal for senior, not for family or young couple. Complimentary breakfast is a good point to stay. I... More 

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear Eugene S, We wanted to thank you for staying with us. We wish however you had a better stay. I know our location is only a few minutes away from Downtown White Plains. Actually 2.5 miles...... We also provide complimentary transportation to make it a little easier for those who may not have a car. Most appreciate our fully... More 

Tokyo, Japan
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 28, 2015

The rooms are very good. The highlight of this hotel is the friendliness and helpfulness of the staff. It is a little difficult to find (many things are in this area of the country) but it is worth the time it takes to find.

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

A BIG thank you for sharing your experience! We appreciate the feedback and look forward to having you back as our guests. Enjoy your summer. Anthony More 

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