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All 8 White Plains hotels

HYATT house White Plains

3.0 of 5 Hotel   |   101 Corporate Park Drive, White Plains, NY 10604 (Formerly Summerfield Suites)
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Ranked #4 of 8 Hotels in White Plains
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Ericvesper
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197 reviews from our community

Traveler rating
    113
    64
    13
    5
    2
See reviews for
76
31
13
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

The best thing about this place are the room layouts and the staff -- the suites are nice and comfortable. However, they need a serious remodeling -- the doors to the closets were busted, the lights had issues, and the mattress was bumpy. Breakfast may be good during the week as some have noted, but the weekend could sure use... More

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear Mr. Eric Vesper, i wanted to thank you for your feedback. We pride ourselves on service and happy to hear that the staff was "excellent". Our goal however is to make sure your stay is a great one and it seems as though we did fall short in my opinion. If possible, please reach out to me so that... More

Ottawa
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this Hyatt as it was the hotel blocked off for a large family function. As a result, the rates were very good. As we basically only used the hotel to sleep at, it was hard to tell what else was in the neighbourhood. Herein lies the problem. There is no signage on the roads near the hotel,... More

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear SweetTeacher Ottawa, We wanted to thank you for sharing your experience and staying with us. We appreciate the feedback including the "location" of our hotel. It has been a challenge and we continue to work with local officials to get approval for proper signage. In regards to your stay.... we are glad to hear you enjoyed the two bedroom/two... More

Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel numerous times over the last few months. The rooms are clean and comfortable. The staff is excellent. Customer service is above the rest! The breakfast is very nice. Parking is easy! This hotel makes travel easy! I will always stay here when in this area.

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Good afternoon. We wanted to thank you for your feedback and business. We appreciate your support and look forward to having you back once again. All the best. Anthony More

Palm Coast, Florida
2 reviews
3 of 5 stars Reviewed October 16, 2014

Chose this hotel while visiting White plains based on a few factors - hotel brand, proximity to the Westchester County Airport and free shuttle service. Unfortunately although free shuttle service is advertised as an amenity, service to the airport is excluded. Factor in a $30, 10 minute taxi ride if you need service to or from the airport. My suite... More

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Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear valued guest: Thank you for letting us know about your experience. Our goal is to not only meet the needs of each and every guest, but to exceed your expectations and make your stay as pleasant as possible. If you do travel back into the area please call me directly as I would like to change the "okay stay"... More

Madrid, Spain
Top Contributor
185 reviews 185 reviews
45 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed October 2, 2014

I was contemplating what rating to give to this hotel since my feelings are very mixed. We had stayed two more times in the past when this was a Wyndham hotel and I had loved it. So I was really eager to come back. The staff is great, extremely helpful. We were given a room in the beginning overlooking the... More

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Anthony D, General Manager at HYATT house White Plains, responded to this review

Thank you for taking the time out of your schedule to give us your feedback. Although the feedback is "mixed" our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to... More

Chaguanas, Caroni, Trinidad and Tobago
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 27, 2014

This hotel was totally worth it! The staff was friendly. The rooms were large and spacious, and not to mention impeccably clean. The kitchen was very tastefully designed, the appliances and utensils seemed fairly new. The bedroom was a good enough size with a veryyyy comfortable bed. The breakfast buffet was extensive, there were a lot of options to choose... More

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Good afternoon. We wanted to thank you for the kind comments and sharing your experience with us. We appreciate the feedback and look forward to having you back in the near future. Once again, thank you. Anthony More

northern virginia
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 16, 2014

1night stay while visiting family in local area. stayed in 1bdrm suite on top, 4th floor near stairwell. newer hotel with roomy suites and wide hallways. nice the compactness of the full kitchen. tasteful colors and decor modern, clean. king bed was excellent and very restful stay. full breakfast with cheese omelet, sausage, waffles, potatoes along with full spread of... More

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Anthony D, General Manager at HYATT house White Plains, responded to this review

We wanted to thank you for taking the time and giving us feedback on your recent stay. We appreciate it and look forward to having you back in the near future. Once again, thank you. Anthony More

Buffalo, New York
1 review
1 of 5 stars Reviewed September 9, 2014

If you want to get disconnected from the wifi every 15 minutes, or simply not have it work at all about twice every day, this is your place! Every time I use my key card to get into my room, it takes a good 5 minutes (literally) for the key card to actually work in my door. We have a... More

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear valued guest: I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. I wish I was made aware... More

Torrington, Connecticut
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 8, 2014

Sure it costs a little more than the average bargain hotel- but BOY was it worth it for us!! This was the first time we've stayed in a large room (or rooms I should say). We usually cram the 4 of us into one hotel room, so this was a total switch. My husband and son and daughter were thrilled... More

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear Angela B. & Family, We are thrilled to hear that you and your family had a great stay with us. Our suites allows families a little more space and the opportunity to enjoy their time with us. We truly appreciate your feedback and will look forward to having you back as our guests. Once again, thank you. Anthony More

Boulder, Colorado
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 7, 2014

I know I can always depend on Hyatt House to ensure an exceptional stay, encompassing all those elements typically listed on customer needs: a comfortable bed, clean room and bedding, decent shower, high-speed wifi, etc. The breakfast is just the cherry on top. In this instance, I arrived very late at night after one of those epic chains of travel... More

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Thank you for taking the time to leave a review of our property. We very much appreciate your feedback and happy to hear that your stay with us was a good one. If we can ever assist with anything else let us know. We look forward to having you back in the near future. Sincerely, Anthony More

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Additional Information about HYATT house White Plains

Address: 101 Corporate Park Drive, White Plains, NY 10604 (Formerly Summerfield Suites)
Phone Number:
Location: United States > New York > Westchester County > White Plains
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house White Plains 3*
Number of rooms: 159
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Also Known As:
Hyatt Summerfield Suites - White Plains Hotel White Plains
Summerfield Suites White Plains
Hyatt White Plains
White Plains Hyatt
White Plains Summerfield Suites
HYATT House White Plains Westchester County, NY

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