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HYATT house White Plains

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101 Corporate Park Drive, White Plains, NY 10604 (Formerly Summerfield Suites)
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HYATT house White Plains
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252 Reviews from our TripAdvisor Community

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Traveler rating
    146
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    18
    5
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Tokyo, Japan
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The rooms are very good. The highlight of this hotel is the friendliness and helpfulness of the staff. It is a little difficult to find (many things are in this area of the country) but it is worth the time it takes to find.

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Grantham, New Hampshire
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Checked in on Thursday to get my11 year old to a Taylor Swift Concert in NJ Been about 6 years since our last visit to Hyatt House (Summerfield back then) Happy to see same smiling faces; Margaret, MaryAnn and Katrina all of whom have ALWAYS been helpful and welcoming

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear Rich L, It is great to have you back after all these years! The staff is great and as mentioned many have been here for quite some time making it easy to "welcome" many past guests. I'm assuming your daughter had a great weekend being a part of the Taylor Swift concert. I took my girls and had a... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Checked in Thursday in advance of a concert in NJ. Been about 6 years since being at Hyatt House (summerfield back then) Maragaret, MaryAnn and Katrina all friendly faces still here and welcoming. This place is SPOTLESS! staff is ready to help Can't hear noise from outside, slept like a baby having a great time Looking for great family place... More 

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Anthony D, General Manager at HYATT house White Plains, responded to this review

The thanking should be coming from all of us here! We appreciate you staying with us and hope to have you back in the near future! Enjoy your Summer! Anthony More 

Boston
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First time staying at the Hyatt House. We stay in Westchester often to visit family. The 2 bedroom suite fit the bill much better than 2 hotel rooms. THe rooms were clean and comfortable. We enjoyed the pool but the bathrooms and hot tub were not as clean as I would have hoped. There were also some issues with parents... More 

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Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear Donoteach, We wanted to first say "thank you" for staying with us. Our two bedroom/two bathroom suite makes it much easier and enjoyable for family stays. We do appreciate all feedback and have implemented some changes to make sure future experience will be more than just "good". We appreciate your busienss and look forward to having you back in... More 

Bethesda, Maryland
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We reserved a 1 bedroom suite for our family of 4. When we arrived, we were pleasantly surprised to be upgraded to a 2 bedroom suite. This meant we did not even have to make the Sofabed for our girls. The suite was comfortable and clean. They staff was friendly, and breakfast was great. The only slight disappointment was that... More 

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Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear AnnieSwitzer, We are happy to hear that your two bedroom suite stay went well! We appreciate the feedback and hope to have you and your family back in th near future. Enjoy your Summer! Anthony More 

Alameda, CA
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travelled to White Plains for a job interview and was booked at Hyatt House by a potential employer. While, unfortunately, I did not get the position, Hyatt House was a lovely business/family facility. The hotel is very quiet although it is located off of a busy thoroughfare. The facility is also surrounded by beautiful trees (as a west coaster,... More 

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Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear AnnieSwitzer, Thank you for staying with us and sharing your great experience! We truly appreciate it and will be sure to share with our entiire team. Once again, thank you. All the best! Anthony More 

ny
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel was very good - rooms were comfortable and quiet. The layout was good. Quality furnishings. Good breakfast buffet. Good customer service. Great location. The only negatives were the physical condition - when we checked in there was 1. a clogged sink (loaded with hair) 2. a missing TV remote and 3. no hot water most of the time.... More 

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Anthony D, General Manager at HYATT house White Plains, responded to this review

Good afternooon. We wanted to thank you for staying with us and providing details in regards to your stay. Regardless of how busy the Hotel may be our guests should expect great service and stay. We will share the "good" and the "not so good" so that we can make sure to put ourselves in the best position possible moving... More 

Cincinnati, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very poor but otherwise excellent. Really a great place to stay but bring your own breakfast. Excellent staff and service. Wonderful experiencehighly recommend it and will stay again on our way to summer house

Review collected in partnership with Hyatt Hotels

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Anthony D, General Manager at HYATT house White Plains, responded to this review

Scott W, We wanted to thank you for staying with us and providing feedback. Our goal is not to just be "good" but to provide a great experience. Once again, thank you. We look forward to having you back! Anthony More 

Richmond, Virginia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel is very clean, sleek and well cared for. I was in a suite (more like an apartment!!!!) that provided a full size fridge, stove and kitchen sink, as well as a dishwasher! The room is airy and has an open floor plan. All the rooms are very spacious and the desk/workspace is more than ample). There is ample... More 

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Anthony D, General Manager at HYATT house White Plains, responded to this review

Kristin, We wanted to say "thank you" for not only staying with us but sharing your experience as well. We truly appreciate it and will be sure to share the feedback with the entire staff. We look forward to having you back in the near future! Thank you for the great compliment "Superb establishment" All the best to you. Anthony More 

Westborough, Massachusetts
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 5 nights in June while in White Plains for the KPMG Women's PGA tournament at Westchester CC. Our room was on the top floor (fourth floor) and we had a great experience, mostly because of the spacious room and the very quiet environment, despite the hotel being mostly full. You truly feel "at home" here. I... More 

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear Anne C, THANK YOU!! We truly appreciate the detailed feedback given in regards to your recent stay with us. The suite set up versus a standard guest room makes it easier and more enjoyable for any length of stay. Our staff is seasoned and focus on making our guest's stay a good one each time. Once again, thank you... More 

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