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HYATT house White Plains

3.0 of 5 101 Corporate Park Drive, White Plains, NY 10604 (Formerly Summerfield Suites)
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Certificate of Excellence 2014
HYATT house White Plains
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HYATT house White Plains
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202 reviews from our community

Traveler rating
    116
    66
    13
    5
    2
See reviews for
79
32
13
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (202)
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    (59)
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    (48)
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    (61)
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    (34)
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1 review
5 of 5 stars Reviewed yesterday NEW

I love this place the staff is very helpful and on point and check in even with some issues the staff was very patient and accommodating to us. We will definitely be back. And recommend to family and friends

Was this review helpful? Yes
Bethesda, Maryland
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family stopped here for an overnight stay on our way to New England. Our room was great! The bed and linens were comfortable, and the bathroom was clean & updated. There was even a kitchenette, which we didn't use. The breakfast was so much nicer than what you get at other chains (imagine real eggs). There was a sleeper... More 

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear Annie S., We wanted to thank you for your feedback and comments. We appreciate it and look forward to having you back in the near future. Have a great holiday! All the best. Anthony More 

Contributor
19 reviews 19 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Since we had a two bedroom suite, I was able to close my bedroom door and close my eyes after an exhausting day while everyone else stayed up in the living room talking. Has all the amenities you could ask for including a fitness center and free breakfast buffet! Clean!

Was this review helpful? Yes 1
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear momdisney, We wanted to thank you for staying with us. Many of our guests mention that our two bedroom/two bathroom suites work well especially for families! If we can assist with anything in the future please don't hesitate to contact us. We appreciate the comments and look forward to having you back in the near future. All the best... More 

Solon, OH
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Hyatt house over the thanksgiving holiday and loved it!! The hotel staff was very accommodating and allowed us to check In early due to the bad NY weather. The front desk and staff were terrific. The room was large with multiple tvs and outlets and having the full kitchen was great for our family. We liked... More 

Was this review helpful? Yes 1
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear Wendy, We wanted to thank you for staying with us during Thanksgiving. Your feedback about the staff being "terrific" and comments are greatly appreciated. I'll be sure to share with the entire team! Once again, thank you! All the best to you and your family during the Holiday's! Anthony More 

Bethlehem, Pennsylvania
Contributor
20 reviews 20 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice to see the hotel has revised their pet policy charge to a reasonable expense. Though I've not revisited as of yet, with all things considered otherwise from my prior visits, may so in the foreseeable future.

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Good evening. We wanted to thank you for staying with us. If there is anything else we can do for you in the future please feel free to reach out to me. We look forward to having you back. Sincerely, Anthony More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed November 19, 2014

The best thing about this place are the room layouts and the staff -- the suites are nice and comfortable. However, they need a serious remodeling -- the doors to the closets were busted, the lights had issues, and the mattress was bumpy. Breakfast may be good during the week as some have noted, but the weekend could sure use... More 

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear Mr. Eric Vesper, i wanted to thank you for your feedback. We pride ourselves on service and happy to hear that the staff was "excellent". Our goal however is to make sure your stay is a great one and it seems as though we did fall short in my opinion. If possible, please reach out to me so that... More 

Ottawa
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 6, 2014

We stayed at this Hyatt as it was the hotel blocked off for a large family function. As a result, the rates were very good. As we basically only used the hotel to sleep at, it was hard to tell what else was in the neighbourhood. Herein lies the problem. There is no signage on the roads near the hotel,... More 

Was this review helpful? Yes 1
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear SweetTeacher Ottawa, We wanted to thank you for sharing your experience and staying with us. We appreciate the feedback including the "location" of our hotel. It has been a challenge and we continue to work with local officials to get approval for proper signage. In regards to your stay.... we are glad to hear you enjoyed the two bedroom/two... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 27, 2014

I have stayed at this hotel numerous times over the last few months. The rooms are clean and comfortable. The staff is excellent. Customer service is above the rest! The breakfast is very nice. Parking is easy! This hotel makes travel easy! I will always stay here when in this area.

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Good afternoon. We wanted to thank you for your feedback and business. We appreciate your support and look forward to having you back once again. All the best. Anthony More 

Palm Coast, Florida
2 reviews
3 of 5 stars Reviewed October 16, 2014

Chose this hotel while visiting White plains based on a few factors - hotel brand, proximity to the Westchester County Airport and free shuttle service. Unfortunately although free shuttle service is advertised as an amenity, service to the airport is excluded. Factor in a $30, 10 minute taxi ride if you need service to or from the airport. My suite... More 

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Dear valued guest: Thank you for letting us know about your experience. Our goal is to not only meet the needs of each and every guest, but to exceed your expectations and make your stay as pleasant as possible. If you do travel back into the area please call me directly as I would like to change the "okay stay"... More 

Madrid, Spain
Top Contributor
186 reviews 186 reviews
45 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed October 2, 2014

I was contemplating what rating to give to this hotel since my feelings are very mixed. We had stayed two more times in the past when this was a Wyndham hotel and I had loved it. So I was really eager to come back. The staff is great, extremely helpful. We were given a room in the beginning overlooking the... More 

Was this review helpful? Yes
Anthony D, General Manager at HYATT house White Plains, responded to this review

Thank you for taking the time out of your schedule to give us your feedback. Although the feedback is "mixed" our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to... More 

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Additional Information about HYATT house White Plains

Address: 101 Corporate Park Drive, White Plains, NY 10604 (Formerly Summerfield Suites)
Phone Number:
Location: United States > New York > Westchester County > White Plains
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house White Plains 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites - White Plains Hotel White Plains
Summerfield Suites White Plains
Hyatt White Plains
White Plains Hyatt
White Plains Summerfield Suites
HYATT House White Plains Westchester County, NY

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