For the last four years I have been traveling and have stayed in numerous establishments from motel six to hayatts, and this hotel by far has been the worst stayI have encounted.The check in was a ten I must say but from there every thing went down hill. The room smelled of smoke ( non smoking room) found hair on... more

This hotel was a major disappointment. The first room we were given had not been cleaned from the previous guest and was on a floor with many loud guests. The desk person was very nice but the next room we were given, while cleaned from the previous guest, nevertheless smelled and was grimy. It was the last room in the... more

I requested 2 rooms together because I needed to stay next to an elder relative. When I checked in I found out we were not together. The girl at the desk was only concerned with who I talked to & not with correcting the problem until I got extremely angry. Our room included a shuttle to a wedding, we needed... more

Due to an overbooking elswhere for our wedding party, with little time to spare, the events coordinator, Kay, worked diligently to accomodate us. She was very active in making sure everyone was accounted for and rooms made available even before regular check-in times. She always was willing to meet with us to finalize arrangements. The staff on duty that day,... more

Not a bad hotel, but for the price you would think Room Service would be available. The refrigerator and microwave was convenient. more

I am an American professional woman living in Brazil. I have stayed at the Hilton chain various times in the past at various locations around the world. My partner and I traveled from Brazil and were in the Westbury Hilton for 2 nights for the sole purpose of his sitting a professional exam that took place at the Prometric Testing... more

I always seek hotels that are either fairly new or at least rennovated within the last few years. This is your average Hilton Garden Inn which makes me sound like it's rather plain but it's really more of it keeps with the standard. If you like Hilton Garden Inn's, you'll like this one. It's nice too, because it's near a... more

The desk staff can be a hit or miss. the management is poor but most of the staff tries very hard. the breakfast staff sucks and are not very attentive. however location is convenient. more

Overall: A good hotel in every aspect except the walls are pretty thin so noise is a potential issue. Recommended. Location: A nice area of Long Island, you can literally walk to the nearby mall in 5 minutes. Quiet and safe area as well. Room: Good quality room with comfortable beds. The walls are very thin though as I could... more