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Hilton Garden Inn Westbury

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1575 Privado Rd, Westbury, NY 11590
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1 room 1 guest
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Hilton Garden Inn Westbury
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360 Reviews from our TripAdvisor Community

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Traveler rating
    185
    113
    38
    16
    8
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114
65
22
119
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • All months
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    (95)
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    (118)
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    (80)
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    (67)
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King County, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Hotel is close to Hofstra University, convenient for visiting college students and for trips to NYC. Would be nice if the hotel offered a shuttle to college or nearby large mall.Quality of room and very quiet assured good rest.

Review collected in partnership with Hilton Garden Inn

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Binghamton, New York
Level Contributor
55 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For what is suppose to be a pretty fancy hotel we found several little disappointments. For example the towels were a little rough, I didn't expect wonderful towels but I was expecting something a little softer then a walmart towel after 30 washes. There was also only one tissue box in the entire suite. Finally the bathtub had no mat... More 

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NY
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Great location. Rooms are kept very clean and neat. Receptionist are very friendly and provide excellent customer service. Parking is hassle free. Bed in my room was very comfortable and reminded me of my home.

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Ann Arbor, Michigan
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel for the past two weeks and have made to feel very welcome. The staff is great, the food is very good and it seems that everyone that stays here is also very friendly. I will be returning.

Was this review helpful? Yes
Lincoln, Rhode Island
Level Contributor
6 reviews
3 of 5 stars Reviewed 2 weeks ago

Nice, standard Hilton Garden. Staff was friendly. Room adequate, though the view from my room was of the roof and a large air conditioning unit. Breakfast is not free. I was a convenient location for my visit with family. Lots of nearby restaurants and shopping.

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Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank You marierita for taking the time to share your feedback. I apologize that you were not happy with the view from your room. I also apologize that you were not aware Hilton Garden Inn as a brand does not offer free breakfast. For the price we believe the cooked to order all you can eat buffet is a great... More 

Leland, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I had the opportunity to stay at a Garden Inn two consecutive weekends ( One in Islip on in Westbury) both hotels were set up exactly alike and the conditions were clean and updated. My only issue was that our Air conditioner was not working properly ( always running and no control over temp) It was looked at on our... More 

Review collected in partnership with Hilton Garden Inn

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Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank You Kevin C for taking the time to share your feedback. We strive to provide you with a clean and friendly place to stay while you are away from home and I am pleased that overall we provided that to you. I personally apologize about the issue with the HVAC in your room, and if there is anything I... More 

new york, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

unsettling did not like being locked out of my room and having to go to the front desk to get a new key while my luggage was inside and they were about to give my room to someone else..On the other hand the restaurant staff was very helpful and friendly

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks Richard Q for sharing your feedback. We strive to deliver exceptional service to each guest and I am sorry that we fell short in delivering that to you. You comments will help as we continually work to improve our guest experience. You Can Count On Us! More 

Mineola, New York, United States
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I got a block of rooms for an event I had at the beach. I stayed overnight after the event and was very happy with the room. It was a double with a living room and was really spacious, clean and comfortable. The service was awesome and I would most definitely use the hotel again.

Was this review helpful? Yes
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks Kimberly R for the GREAT review! We are thrilled that you enjoyed your special event with us. We can't wait to see you in a future stay. You Can Count On Us! More 

Pleasanton, California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Good location, rooms were suites with a separate bedroom and sofa couch. Average hotel room size but comfortable. Front desk employees were very nice as were restaurant employees. Food decent in restaurant. Buffet breakfast also decent. Free parking and Wi-fi. There was a refrigerator and microwave which is always nice. They seem a little overpriced. I was going to stay... More 

Was this review helpful? Yes
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank you for the overall positive review. We are thrilled that you enjoyed your stay with us. We strive to provide you with a great experience while you are away from home. We value your business, please feel free to contact me directly and I am more than happy to try and offer you a better rate for your stay... More 

NJ
Level Contributor
82 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel is clean and near plenty of shopping and restaurants. The TV remote is TERRIBLE! It is soooooo slow and non responsive. It was not the batteries. Very annoying and super slow. There is construction going on across the street. They started at 630am with trucks pulling in at 4am. You would think that when making the reservation you... More 

Was this review helpful? Yes
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

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