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All 3 Westbury hotels

Hilton Garden Inn Westbury

3.0 of 5 Hotel   |   1575 Privado Rd, Westbury, NY 11590
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82%
Ranked #2 of 3 hotels in Westbury
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
bostontodc boston
  • Overview
  • Reviews (244)
  • Photos (51)
  • Amenities
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  • Room tips (18)
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244 people have reviewed this hotel

Traveler rating
    125
    74
    26
    11
    8
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81
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79
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
boston
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

If you are in the area, it is just fine but could be improved. The first floor room we were given was very noisy, primarily because it was across from a Staff Housekeeping room that was opened at all hours (and door slammed). We had specifically requested a quiet room and it was hard to see how this could be... More

Was this review helpful? Yes
Josh G, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank you for taking the time to share your feedback via TripAdvisor. We will use your comments in our ongoing training to provide the best service in Westbury. I am sorry to hear of your experience with the pool and noisy neighbors. The Heater was actually fixed yesterday so it is back up to 80 degrees. I am happy to... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel is ok, square cookies in lobby are good but ROOMS ARE DARK AT NIGHT - NO READING LIGHTS!?! Lamps have weak lame and dim cheesy bulbs - not even close to sufficient to illuminate the room - could not even tell black from brown from navy to lay out clothes for work tomorrow much less read - big fail.

Was this review helpful? Yes
Josh G, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank you for sharing the feedback via TripAdvisor. We will certainly use your suggestions to help improve our guest experiences. We are currently working to increase the illumination wattage in all of our guest rooms, we have about 1/2 the hotel done and expect to finish the rest of the hotel shortly. We hope you will come and see us... More

Richboro
2 reviews
5 of 5 stars Reviewed 2 weeks ago

very nice room, very nice staff, very nice stay. beautiful facility in a most convenient location. was impressed by the hotel appearance and the room as well. clean and comfortable also. very much enjoyed my stay and will use Hilton again in the future.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Josh G, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank for for the Nice Review. We are happy to hear you enjoyed your stay and hope you will come and see us again soon! More

Winterville NC
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Been coming to this property off and on since 2009. Always a great experience. Nice clean rooms, very friendly front desk, and even the morning wait staff takes the time to learn your name and favorite way you like your eggs cooked. Recommended highly.

Was this review helpful? Yes
Josh G, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank you for sharing such nice feedback. We are proud to be your go to hotel in the area and appreciate your loyalty. I'll be sure to thank the breakfast crew for the great service. We look forward to your next visit. More

Roanoke
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This trip was for a family reunion held at Eisenhower Park, which was close by. Hotel was convenient, check in was expedient, rooms were nice mini-suites. Very nice breakfast; usually Hilton Golds get a continental breakfast complimentary and have to pay extra for anything cooked, but this hotel included everything. Shopping and museums are in walking distance. Small but nice... More

Was this review helpful? Yes
Josh G, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank you for taking the time to share your feedback. We are happy to hear the hotel was a good fit for your family reunion. Our staff truly enjoyed taking care of your family. We're glad you all enjoyed the hotel, restaurant, and close proximity to the malls & Eisenhower Park. We hope you will come visit us again! More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We stayed overnight to go to a show nearby. We usually stay at Hampton Inn but figured we would try another Hilton property, definitely not thrilled. The bed seemed very dated and actually concaved in the middle so we flipped it around. This made it a bit better, but still not a very good sleep. Walls were thin and we... More

Was this review helpful? Yes
Josh G, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on the comfort and appointment of our guestrooms and we will keep your comments in mind as we constantly look for new ways to improve our guests' experience. Our Garden Sleep System Beds are adjustable and when one side is... More

Dallas, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The accommodations are fine, the rooms and lobby are well maintained and the staff is helpful. I would rate the property a bit higher if they didn't make you drink from paper cups as opposed to providing glassware.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Josh G, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank you for taking the time to share some feedback. We are glad you enjoyed the hotel and can happily bring up some glasses from the bar should you decided to stay with us again. I can certainly understand your feedback regarding the paper cups feeling cheap and am sorry that diminished your overall experience. More

Gettysburg
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

we were in Westbury for a Procol Harum convention and concert , there was also a large wedding party , which the staff told us about , staff was very friendly opening doors and talking to the guest, the bar stayed open later that the posted hours and the guest got to mingle with the band who also stayed at... More

Was this review helpful? Yes
Josh G, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank for the the delightful review. We are glad to hear you enjoyed the hotel and Garden Bar & Grille. Our bartenders and staff really enjoyed your group and we hope you will stay again next time the band is in town. More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

This is a mid level hotel with excellent service, lovely breakfast (not included in rate), and above average accommodations. The rooms are spotless and fresh. The staff were very helpful and accommodating

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Josh G, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank yof for sharing the excellent review! We are glad to hear you enjoyed the service and cleanliness and look forward to seeing you again soon. More

Minneapolis, MN
Top Contributor
50 reviews 50 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 11, 2014

The Hilton Garden Inn Westbury was a nice hotel for a night's stay. The hotel is located in a very commercial area and their are options galore for shopping, eating and more. The hotel was very comfortable and clean. Nothing terribly memorable but adequate.

Was this review helpful? Yes
Josh G, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank for for taking the time to share your feedback. We're glad to hear you found the hotel to be clean and comfortable and that you enjoyed the many options for dining and shopping nearby. We hope you will come and visit us again soon. More

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Additional Information about Hilton Garden Inn Westbury

Address: 1575 Privado Rd, Westbury, NY 11590
Phone Number:
Location: United States > New York > Long Island > Westbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Westbury 3*
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Also Known As:
Hilton Garden Inn Westbury Hotel Westbury
Westbury Hilton Garden Inn
Hilton Westbury

51 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
140

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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