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Hilton Garden Inn Westbury

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1575 Privado Rd, Westbury, NY 11590
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Hilton Garden Inn Westbury
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334 Reviews from our TripAdvisor Community

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Traveler rating
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    103
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Williamsburg, United States
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed in many Hilton name hotels over the last 5 years. This one is one of the best. I do confess I LOVE being recognized on check-in as a Hilton Honors guest. They did not do that. Still, they were friendly, smiling and courteous. When I called to get a shower cap (none in the room) I asked if I... More 

Was this review helpful? Yes
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent staff from reception and restaurant to house keeping and facilities. Great central location with access to parkways and the Long Island Expressway. Shopping Malls close by for essentials as well as terrific local restaurants.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks James Patrick W for the great review. We are thrilled that you enjoyed your stay with us, as well as found our location to your liking. We look forward to seeing you again soon in a future stay. You Can Count On Us! More 

Westbury, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff is great and are always willing to support your every need... From the first time I traveled to this location I knew I would come back when business dictated me to. The Westbury HGI Rocks!!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks Carlos A for taking the time to share your feedback. We are so happy that you enjoyed your stay with us. We are excited to see you again soon in a future stay! More 

Titusville
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was pleasantly surprised when we arrived to the Hotel. The lobby was very modern and nice. Coffee and tea service were set up complimentary all day. Nice bar and restaurant area that we enjoyed our buffett and a la carte meals at. We were only at the hotel for one day and enjoyed it. Big rooms, tons of space,... More 

Was this review helpful? Yes 1
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks Elizabeth M for the GREAT review! We are so happy that we exceeded your expectations during your recent stay with us. Ill be sure to personally share your feedback with the Housekeeping team and the team member that gave you the call about the ipad. We hope to see you again in a future stay if your travel needs... More 

Commack, New York
Top Contributor
97 reviews 97 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

This place was VERY clean. The rooms are like condos with a nice sized living room and bedroom that are two separate rooms. It was REALLY clean and the process to check in was semi-smooth. Would love to stay here again. Close to EVERYTHING in the area shops, restaurants and Winthrop Hospital.

Was this review helpful? Yes
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks Emjay24 for the positive review. We are thrilled that you enjoyed your stay with us. Ill be sure to personally share your feedback with the housekeeping team on the cleanliness of your guest room. We will be waiting to see you in a future stay when business bring you back to the area. You Can Count On Us! More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in: Checking in was smooth and quite and there were no issues. Dinner at the restaurant in The Hilton Garden Inn: Dinner was good and met standard. Knowing that there are SO MANY nearby restaurants in the Westbury/Garden City area the hotel should do an OUTSTANDING job in their restaurant so guests don't go elsewhere for food. If the... More 

Was this review helpful? Yes 2
New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed at this HGI several times, with the last stay 2 weeks ago. I started in Manhattan and was able to take a 30-40 minute ride on the LIRR to within 4/10 of a mile from the hotel. ,the hotel,has been updated with clean and comfortable rooms. The restaurant and bar are nicely done. I ate breakfast at the... More 

Was this review helpful? Yes
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks StanA1958 for the outstanding review. We are so happy to hear that you had such an amazing stay with us. Ill be sure to share your comments with the entire team. I'm sorry that you were not able to catch a game while at our bar! Please feel free to reach out to me directly the next time you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

nice friendly staff very helpful when checking in checking in was quick room was nice and big very clean no odors bathroom was nice size above all the room and staff left an impression on me for there exceptional service. i would definitely stay at any hilton garden inn again i think the drinks and snacks when your checking in... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks 45ginaz for the positive review. We strive to provide you with a clean and friendly place to stay while you are away from home, and I am so happy that we provided that to you. Ill be sure to share your great feedback with the entire team, and we all look forward to seeing you again soon. You Can... More 

Westbury, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Best customer service. Management and staff are very friendly and will do anything to make you feel very comfortable. Room was very clean everyday. Weekends are a little loud due to so many weddings, but nothing that would bother you.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks Monica N for the great review! We strive to provide you with a clean and friendly place to stay while you are away from home, and I am thrilled that the team provided that to you. We hope to see you again soon in a future stay! More 

Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Customer service at this location is excellent! Christian, Stephanie and Judah at the Front Desk are super polite and accommodating. The morning I went to have breakfast, I noticed I went after their hours of service, but Ashley still went the extra mile and gave me french toast! Nothing better than staying at a place where you know they will... More 

Was this review helpful? Yes 1
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank you GEspinosa1984 for the positive review. I will be sure to personally share yoru feedback with Stefanie, Judah, Cristhian, and Ashley. We strive to exceed our guests expectations during your stay with us, and we are thrilled that we were able to deliver that to you. We look forward to seeing you again soon! More 

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