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Viana Hotel and Spa

Certificate of Excellence
GreenLeadersGold level
Hotel website
3998 Brush Hollow Road, Westbury, NY 11590
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Viana Hotel and Spa
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Viana Hotel and Spa
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382 reviews from our community

Traveler rating
    245
    96
    19
    11
    11
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103
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57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Viana Hotel and Spa
See the most recent reviews
Rhode Island
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 3, 2013

I needed to travel to Westbury New York on business and spent a fair amount of time researching area hotels. I settled on the Viana because of its proximity to my business appointment as well as the reviews I saw on TripAdvisor. I was not disappointed. I found the staff of the Hotel from the check in clerk to the... More 

Was this review helpful? Yes 3
SCUNTHORPE
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 15, 2012

We stayed for two nights with the wedding party and travelled to the venue on both days conveniently placed to JFK and Long Island city The weather unfortunately was not very good over cast, showers, foggy which was not helpful There was free tea but not coffee, something to do with spa hotel ? Rooms were clean, comfortable and spacious,... More 

Was this review helpful? Yes 1
Miami, Florida
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 9, 2012

When Super-storm Sandy struck, my wife and I evacuated from our home on the beach. We found shelter in the Viana Hotel and Spa in Westbury, NY. It was our silver lining in this devastating act of nature. The staff is SUPER. They are caring and sincere and want to make your stay as comfortable as possible. The hotel itself... More 

Was this review helpful? Yes 1
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2012

I got married October 2012 my out of town guests and my family all stayed in Viana hotel, the staff and management were very professional and friendly. Would like to say thanks especially to Kristen who helped me out so much. The day of our wedding my bridesmaids and I along with our guests got our make up and hair... More 

Was this review helpful? Yes 1
New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed November 21, 2012

I wrote a review in how terrible this hotel way durring my stay . How come its not posted They shut off hot water from 1 am till 5am and if you work in the middle of the night like I do thats just to bad. Hotel manager lied to me about that it happened 4 nights in a row.... More 

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Viana1, General Manager at Viana Hotel and Spa, responded to this review

Thank you for choosing the Viana Hotel and Spa for your stay on Long Island. We sincerely appreciate having the opportunity to serve you. We are grateful that you took the time to post a TripAdvisor review regarding your recent stay. We value our guests; their opinions and concerns mean a great deal to us. Constructive criticism always helps us... More 

New York City, New York
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2012

My husband and I had the extremely good fortune to find a room at the Viana after hurricane Sandy required us to evacuate our home. The hotel itself is clean and lovely, the rooms spacious and comfortable but it was the staff that made our stay so wonderful. We were shell-shocked as were many of those staying there. The place... More 

Was this review helpful? Yes 1
new york
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed November 14, 2012

Hurricane Sandy challenged us a well, and despite being only inconvenienced (no power) we were very lucky to find this gem of a hotel not too far from where we live. We stayed there for five nights, third floor PH30 (penthouse floor). First let me say how diligent the housekeeping staff was. Rooms were done promptly, every day before noon.... More 

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Brookville
1 review
5 of 5 stars Reviewed November 11, 2012

We stayed here for several nights after the hurricane and the entire staff was wonderful. The hotel is clean with comfy beds flat screens and nice bathrooms.the restaurant was super busy due to the hotel bing oversold and they got out the food which happened to be good . One of the nights the owner had an entire tray of... More 

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Nassau, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 9, 2012

We are staying here in the wake of Hurricane Sandy. Lipa can't seem to get our power back on - and, despite a 6 page wait list, we were lucky enough to get into The Viana. The hotel is nice and new. Rooms, while not exactly spacious, are clean, comfortable and nicely appointed with. flat screen tv, marble bathroom, refrig... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 28, 2012

I stayed here to attend a wedding and for a mini getaway. In my experience I have not found many adequate hotels on Long Island. I chose this hotel after reading reviews and for the location and I was very satisfied with the condition of the rooms and the friendliness of the staff. I did not eat here so I... More 

Was this review helpful? Yes 1
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