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Viana Hotel and Spa

4.0 of 5 3998 Brush Hollow Road, Westbury, NY 11590
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Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
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Viana Hotel and Spa
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Viana Hotel and Spa
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355 reviews from our community

Traveler rating
    228
    87
    19
    10
    11
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97
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jericho, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed here during Hurricane Sandy and recent blizzard on Long Island. Staff very accommodating and room accommodations comfortable. Concierge Michael was especially helpful during the storm. Hotel provided everything we needed to weather the storm.

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Delmar, New York
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here one night for a business meeting. Myself and my colleagues were impressed with the quality of rooms and the professionalism of the staff. I would return here again for business, or pleasure.

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Viana1, General Manager at Viana Hotel and Spa, responded to this review

Thank you for choosing the Viana Hotel and Spa for your recent business trip to Long Island. We are very pleased to hear that our accommodations were to your liking and that you experienced excellent guest service during your stay with us. We hope that you will be back any time business brings you to the area or perhaps even... More 

New York, New York, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed there for my 51st Birthday! Was greeted at the door by staff and escorted to desk for check in. The staff member that checked us in was POLITE, GRACIOUS AND FRIENDLY!..Because we were checking in a little early, and the room was not ready, we were treated to cocktails as we waited. While we waited I was introduced... More 

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Viana1, General Manager at Viana Hotel and Spa, responded to this review

Thank you for choosing to spend your birthday with us at the Viana Hotel and Spa! We are delighted to hear that the guest service you experienced during your stay with us was exceptional, and thank you for taking the time to mention by name certain members of our staff that went above and beyond to make your time with... More 

Long Island, New York
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband surprised me by taking me here for New Year's Eve. He booked the package they had. I must say it was a great choice! I felt so special for the moment I walked in the door until I left. The staff catered to our every need. They even gave us a NYE survival kit when we checked in.... More 

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Viana1, General Manager at Viana Hotel and Spa, responded to this review

Thank you for celebrating your New Year’s Eve with us at the Viana Hotel and Spa! We are elated to hear that your husband chose our NYE Package to surprise you, and that our staff made you feel welcome and well taken care of throughout your stay with us. We apologize that you found a few of the food items... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Greeted right away at the door by a staff member..very intimate and friendly experience checking in! Brand new, beautiful, clean room..bathroom was gorgeous! The bar was very pretty too but we were on the go..next time definitely staying longer!!

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Viana1, General Manager at Viana Hotel and Spa, responded to this review

Thank you for choosing the Viana Hotel and Spa for your recent stay on Long Island, and for taking the time to share your experience. It is our goal at Viana to provide each and every guest with a unique and engaging experience and we are thrilled to hear that we met this goal with you and your party! We... More 

Westbury
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for my brothers wedding which was 1/3/15- the staff was great- very helpful-even let us check in earlier than the normal time to help us get prepared- help to et up shuttles for us as well. The rooms are moderate in size and very clean!! overall we have great time!!!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
Viana1, General Manager at Viana Hotel and Spa, responded to this review

Thank you for choosing the Viana Hotel and Spa for your recent stay, and for taking the time to share your experience. We are very happy to have been a part of your brother’s wedding celebration, and even happier to hear that you, your family and friends had a wonderful experience during your time with us! We hope that you... More 

NY, NY
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for our wedding night, had a block of rooms for guests and had a brunch for out of town guests the next morning. The hotel was great to work with and everyone, especially Erin, were very responsive. We were very happy with everything from the rooms to the service before, during and after our stay. I used... More 

Was this review helpful? Yes
Viana1, General Manager at Viana Hotel and Spa, responded to this review

Thank you for choosing the Viana Hotel and Spa to be part of such a special and important event in your life! We are delighted to hear that you were pleased with both our accommodations and our guest service throughout the entire process, especially that of our Social Sales Manager, Erin. We are also pleased to hear that you had... More 

Londonderry, New Hampshire
1 review
5 of 5 stars Reviewed 4 weeks ago

I found the Viana Hotel on TripAdvisor. Because of the great reviews, we chose to stay there for two nights the weekend before Christmas. Everything from booking the room (I called them) to final check out was without issue. The staff is so nice and accommodating. Louis is a star and certainly the best hotel ambassador I've encountered--he said he... More 

Was this review helpful? Yes
Viana1, General Manager at Viana Hotel and Spa, responded to this review

Thank you for choosing the Viana Hotel and Spa for your recent stay on Long Island, and for taking the time to share your experience. We are very happy to hear that your stay with us was seamless from booking to checkout, and that you found our staff to be warm and hospitable. We appreciate you taking the time to... More 

florida
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 25, 2014

For the price, and we were able to obtain reservations at a good discount, you couldnt find a nicer hotel. The rooms were very clean. There were plenty of towels and the showers had great hot water (We love a strong hot shower).The service was great. The beds were very comfortable. Overall, I can recommend this hotel without reservation.

Was this review helpful? Yes 1
Viana1, General Manager at Viana Hotel and Spa, responded to this review

Thank you for choosing the Viana Hotel and Spa for your recent stay on Long Island, and for taking the time to share your experience. We are thrilled to hear that our guest service was excellent and our accommodations were to your liking, especially our strong hot showers. We know just how important a strong hot shower in the morning... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 18, 2014

Well the place has an amazing costumer service, but they could improve the amenities, they advertised a pool? No, it was more like a jacuzzi next to a hot tub, not vending machines, but other than that it was very clean and the room was spacious and very clean and front desk and concierge very friendly.

Was this review helpful? Yes 1
Viana1, General Manager at Viana Hotel and Spa, responded to this review

Thank you for choosing the Viana Hotel and Spa for your recent stay on Long Island, and for taking the time to share your experience. We are very pleased to hear that you found our accommodations to be clean and spacious and our guest service to be exemplary. To address your concerns regarding the amenities we offer, we would like... More 

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Additional Information about Viana Hotel and Spa

Address: 3998 Brush Hollow Road, Westbury, NY 11590
Phone Number:
Location: United States > New York > Long Island > Westbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Viana Hotel and Spa 4*
Number of rooms: 116
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Also Known As:
Viana Hotel Westbury

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