We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Viana Hotel and Spa

Certificate of Excellence
GreenLeadersGold level
Hotel website
3998 Brush Hollow Road, Westbury, NY 11590
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Viana Hotel and Spa
Professional photos View all
Browse nearby
Viana Hotel and Spa
Write a Review

385 reviews from our community

Traveler rating
    246
    97
    20
    11
    11
See reviews for
105
114
20
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (385)
  • Mar-May only
    (96)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (104)
  • Dec-Feb only
    (91)
All months
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

My girlfriend and I stayed two nights for a wedding. The rooms were ok but the walls are paper thin and you can hear anything and everything outside of the doors at all hours of the day and night which made sleeping hard. The bar area only stays open after 10 if you pay a huge premium that doesn't include... More 

Was this review helpful? Yes 1
Jackson, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Viana for our son's wedding for 3 nights. We cannot say enough about the staff! I have to start with Erika the makeup artist who did a phenomenal job scheduling hair, makeup and nails for me. When it was time for makeup I was not disappointed, it was perfect!! The entire staff at the salon was... More 

Was this review helpful? Yes 1
New York, New York
Top Contributor
180 reviews 180 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent only one evening at this hotel. Very courteous and professional staff from check-in to check-out. Our room was large and nicely appointed. The hotel prides itself on being a "green hotel" and seems to live up to the commitment. We used the van service to attend a wedding reception near-by. Our driver was friendly and courteous and very informative... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The entire Staff of Viana was responsive and courteous; from Casey who booked our last minute reservations, to Joe who checked us in, to Louis who attended to our every need and made our kids feel welcomed. Louis went over and above the call of duty by proactively inquiring about our need for extra towels, coffee creamer, etc. He even... More 

Was this review helpful? Yes 1
Bethesda, Maryland, United States
Top Contributor
112 reviews 112 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For Long Island, this is a very nice hotel. Probably better than most. BUT the bed in our first room (218) was lumpy and very uncomfortable. The happily exchanged it the second night but one of the employees said that his friend had a bad experience in the same room. Why would a hotel keep uncomfortable beds? Its not like... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel staff is of the upmost professionalism. Quick and efficient check in/out processes. Rooms are spacious and clean. The bar and food were great. Every staff member I came across made me feel welcome and important, they made sure every second of my stay was perfect. I would stay here again and again. I would even stay here just for... More 

Was this review helpful? Yes
Providence RI
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

One night stay for a local wedding, but we enjoyed every aspect of this very clean, modern and comfortable hotel. Staff was outstanding, especially Louis the bellman... has everything you need without being "New York Pricey." Best shower in any hotel I've ever stayed in too! Food was great, location easy to get to... just a great all around hotel... More 

Was this review helpful? Yes 3
New York City, New York
1 review
2 of 5 stars Reviewed 4 weeks ago

The suite, we had, looked great. However, the heater/AC made noise all night, keeping us awake. Despite putting the room temp up to 80 degrees, we still froze. When checking in, we were advise to try out the sauna. Excited we went down try it out that night and it was out of order! The jacuzzi was another disappointment. The... More 

Was this review helpful? Yes
Wellington, Florida
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Was attending this hotel for the first time and will return when I am back on Long Island! From the moment I approached the entrance to this hotel I felt I was a valued customer to the staff that was on duty. The staff couldn't be more helpful and willing to help from greeting me at the entrance to holding... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here this past sunday for a family wedding. I cant tell you how amazing this place is. The staff is super sweet and accomodating. The rooms are gorgeous and comfortable. They provided us with transportation to the wedding and back. I strongly recommend this hotel for huge wedding parties or romantic overnights! Just be aware that yheres a 50... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

79 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (52)
Viewed
Bathroom (4)
Viewed
Room/suite (25)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Family/play areas (1)
Viewed
Hotel & grounds (5)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Dining (5)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (8)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question