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All 3 Westbury hotels

Viana Hotel and Spa

4.0 of 5 Hotel   |   3998 Brush Hollow Road, Westbury, NY 11590
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Ranked #1 of 3 hotels in Westbury
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 days ago
  • Overview
  • Reviews (303)
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  • Room tips (46)
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303 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for our wedding this weekend and were impressed!! Everything went smoothly. Louis was one of the nicest and most attentive guest service personnel I have ever met! It was a wonderful experience.

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Wayne , PA
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Every staff person was helpful, friendly or like Louis, solicitous to the max. Even the restaurant staff went the extra mile to accommodate our large group when they realized we'd be cramped in the central eating area. The rooms and food were also very good. Only complaint was that the hotel does not have a large enough meeting area for... More

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fantastic 3 day weekend!!! From the minute I entered the parking lot and was greeted by the fantastic Louis to the minute I checked out and received cold water bottles for the ride home from Louis - and everything in between - My 2 daughters and myself went for the Spajama Party package. Hotel grounds and lobby spotless and inviting.... More

Was this review helpful? Yes 1
New York City, New York
Top Contributor
86 reviews 86 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I needed a one-night stay on July 23, 2014 near Old Westbury and chose this hotel based on good reviews. The Viana did not disappoint. The staff is welcoming and very helpful, and the entire atmosphere is like the fine boutique hotel it is. Rooms are roomy and comfortable, bathrooms are large. Friends tell me the Viana offers very good... More

Was this review helpful? Yes 1
Winterville NC
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very clean, eco friendly hotel. However some of the staff need to sharpen their customer service skills and the location has high end escorts in and out at all times and I witnessed suspicious activity in the parking lot several times. Hotel restaurant cooked dry burgers and tasteless wings (should not get those east to do items wrong).

Was this review helpful? Yes 1
Viana1, General Manager at Viana Hotel and Spa, responded to this review

Thank you for choosing the Viana Hotel and Spa for your stay on Long Island last fall; it was a pleasure to have the opportunity to serve you. We are sorry to hear that you were not fully satisfied with your experience. In the time since you have stayed we have continued to work with our staff on those skills... More

Senior Contributor
43 reviews 43 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We stayed the weekend when we were in Long Island for a wedding. What a wonderful hotel! The room was lovely. It was spacious and comfortable, very clean. It had a large and modern bathroom with a fabulous shower, although no bath tub. But, what made this hotel superior to most hotels that we have been at was the extremely... More

Was this review helpful? Yes 1
Sayville, New York, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 21, 2014

My husband and I stayed at the Viana 7/19/14 for our cousins wedding. We have stayed at many hotel chains for weddings over the years, but the Viana was a definitely a head above the rest. The accommodations were beautiful. We stayed in a standard king room. VERY spacious, modern, and clean. Any amenity you could think of was in... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

Our wedding reception was at the Woodbury Country Club, so we wanted to pick a romantic, yet affordable hotel in the area. After seeing the hotel and meeting with the staff, the Viana Hotel was the obvious choice. We booked the Viana several months in advance and were able to secure a block of rooms for our friends, family, and... More

Was this review helpful? Yes 1
Patchogue, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

I am a booking agent for Entertainment in the NY area and ALWAYS book my Artists at The Viana. The prices are very reasonable, the service is fabulous from the moment you book the reservation, to the smiles when you walk thru the door, to the clean rooms and friendly staff. Entertainment Artists can be very particular at times where... More

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Whitestone, New York
1 review
5 of 5 stars Reviewed July 17, 2014

My husband and I got married 3/1/14 at the Sand Castle in Franklin Square, and the Viana Hotel and Spa was recommended for guest flying in for the big day. We took it an extra step further and used the hotel and spa for all its ammedities. I used Erika Jansen and Lauren DeCosimo for hair and makeup for my... More

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Additional Information about Viana Hotel and Spa

Address: 3998 Brush Hollow Road, Westbury, NY 11590
Phone Number:
Location: United States > New York > Long Island > Westbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Viana Hotel and Spa 4*
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Also Known As:
Viana Hotel Westbury

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Room/suite (23)
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Room/suite (6)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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