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All 3 West Seneca hotels

Hampton Inn Buffalo South/I-90

2.5 of 5 Hotel   |   1750 Ridge Road, Interstate 90, Exit 55, West Seneca, NY 14224
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83%
Ranked #3 of 3 hotels in West Seneca
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
shanstarr Rochester, New York
  • Overview
  • Reviews (183)
  • Photos (35)
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183 people have reviewed this hotel

Traveler rating
    98
    52
    19
    10
    4
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83
29
13
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Rochester, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hampton never disappoints! This hotel was super clean, very friendly staff, beautiful hotel! Breakfast was great, so many choices! Called the desk a few times for extra towels & a blanket. They were delivered immediately. No complaints at all! The pool and hot tub were a nice bonus. As well as the patio, we sat outside one night & had... More

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Beach Park, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Overall, an enjoyable stay, except for the fact that I was booked into an Accessible room without being told, which we did not like and found awkward. the staff was very understanding and offered to reinstate the member points I used for the room. Then room and hotel were within the standards of all Hampton Inns that I have stayed... More

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Cincinnati, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Friendly and helpful staff - excellent hotel experience! Would highly recommend to individuals, couples, or families looking for a clean, quiet, quality hotel experience. Sending a letter of commendation to Hampton Corporate (Hilton.)

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Kenosha, United States
1 review
2 of 5 stars Reviewed 1 week ago

At over $200 per night, this Hampton Inn was extremely disappointing. The lobby and outside of the hotel appeared old and run down. The room AC did not work properly and the food for breakfast was not good either. I would never recommend this hotel.

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Pekin, Illinois
Top Contributor
190 reviews 190 reviews
32 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was in a quiet area on the southwest edge of the Buffalo area. It was about an eight mile drive (north) to a very large upscale shopping center with many good restaurants like PF Changs. The location was perfect for us because we were traveling West towards Cleveland and it was south of the busiest traffic of Buffalo.... More

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conway nh
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hampton Inns are pretty cookie cuter the difference lies in the service at the sight. This was the WORST I have experienced in years. I travel cross country at least four times per year [using different hotel chains but most BW or Hampton In]for the last 8 yrs and this was the worst service I have experienced. Hotel itself was... More

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KevinVerrall, Vice President & General Manager-Hotels at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for your review and your business. I sincerely apologize and as you can tell by our other reviews your isolated experience is out of the ordinary. Please contact one of our onsite Managers Lil Shaw or Nicole Sullivan at 716-824-2030 as I am sure they would appreciate the opportunity to make things right for you and restore your... More

Auburn, Indiana
Top Contributor
91 reviews 91 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've stayed in a lot of Hamptons. This one was very comparable to the "Hampton standard" we've comee to expect. I would perhaps rate it a notch lower because the location is adjacent to a less-than-savory part of town, but it was nearby the interstate and within 5-10 minutes of good restaurants, etc. The hotel itself had clean rooms, typical... More

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KevinVerrall, Vice President & General Manager-Hotels at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for staying at the Hampton Inn Buffalo South and sharing your experience on TripAdvisor. We strive to continually provide the best value in the area coupled with great service. Our I-90 exit 55 East location between Walden Galleria and McKinley Mall is ideal for shopping excursions. Thank you and we hope to see you again soon. Sincerely, Kevin... More

Perry, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

If you used to motels it might be okay for you but if your used to Hilton brand/type hotels I would not go here. There were many issues with the room and hotel. Maybe in a year or so if they do some upgrading.

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KevinVerrall, Vice President & General Manager-Hotels at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for taking a moment to review our hotel. I sincerely apologize for the experience that you had while staying with us. Please reach out to on-site General Manager Lil Shaw and give her the details of why your stay did not meet your expectations. This will allow her to personally take the opportunity to re-gain your trust and... More

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great multinight stay over the 4th of July. Staff was very kind and helpful with questions about award points and area. Would recommend and stay at again. Breakfast was varied, hot and food was replenished frequently as there were lots of people there.

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KevinVerrall, Vice President & General Manager-Hotels at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for staying with us at the Hampton Inn Buffalo South. I sincerely appreciate your business and taking the time to share your experience on the World's Largest Travel Review Site, Tripadvisor. The best compliment to receive is the endorsement of our guests. I will be sure to share your review with our entire team. I hope to see... More

Florence, South Carolina
1 review
3 of 5 stars Reviewed June 25, 2014

Nice friendly staff, busy hotel, not Hampton Quality. Linnens seemed too small for the bed (2 people in one bed will be fighting for the covers!) A/C unit in our room did not work, (or froze up) and carpets were heavily stained in one corner. (Carpet was gross) A screwdriver and another tool were found in the bathroom, making me... More

Review collected in partnership with Hampton

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KevinVerrall, Vice President & General Manager-Hotels at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for providing us with such valuable feedback. Clearly we did not meet your expectations or those of our ownership, management or team. I sincerely apologize. Please contact onsite General Manager Lil Shaw at 716-824-2030 so that she may have the opportunity to regain your trust and goodwill. Thanks and we look forward to your call. Sincerely, Kevin Verrall... More

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Additional Information about Hampton Inn Buffalo South/I-90

Address: 1750 Ridge Road, Interstate 90, Exit 55, West Seneca, NY 14224
Phone Number:
Location: United States > New York > West Seneca
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Buffalo South/I-90 2.5*
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Also Known As:
Hampton Inn Buffalo South/i-90 Hotel West Seneca
Hampton Inn West Seneca
West Seneca Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Number of rooms
106

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