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All 3 West Seneca hotels

Hampton Inn Buffalo South/I-90

2.5 of 5 Hotel   |   1750 Ridge Road, Interstate 90, Exit 55, West Seneca, NY 14224
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Hampton Inn Buffalo South/I-90

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84%
Ranked #2 of 3 hotels in West Seneca
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Dennis P Brampton, Canada
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156 people have reviewed this hotel

Traveler rating
    82
    47
    16
    7
    4
See reviews for
71
23
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31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Brampton, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

What a GREAT choice (stayed for 2.5 days)! Thankfully we were able to get a corner room...less noise (as there were multiple sports team that stayed as well). Overall, the service (front desk, breakfast servers, room service reps) was GREAT and helpful! the food (breakfast) was GREAT, and the location of the hotel was GREAT as well...everything was within' 5-15... More

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Albany, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

My wife & I had a 90th Birthday Party to attend in Buffalo so we stayed at this Hampton Inn. It was a sheer pleasure from the moment I checked in meeting the friendly staff like Nicole at the front desk. The check-in was quick and easy. I was impressed with the size of the room and the convenience of... More

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KevinVerrall, Vice President & General Manager-Hotels at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for staying at the Hampton Inn Buffalo South and sharing your stay experience on TripAdvisor. WE love FIVE (5) STAR reviews. It is always nice to hear when we have satisfied another guest and I will be sure to share your comments with our team. At Hampton we pride ourselves on providing a risk free experience with our... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed there with my family this weekend. Looked clean and updated but we pulled the sheets back and found bed bugs. Put it in tissue and showed to management . They were apologetic and refunded the room. Still upsetting though. Right off highway.

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KevinVerrall, Vice President & General Manager-Hotels at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for sharing your feedback with us. I am sorry to hear that your stay was anything but satisfying. I assure you that we take these situations very seriously. Our entire on-site team is well trained in recognition and protocol if this were to ever happen. In this situation our General Manager Lil Shaw immediately confirmed that the bug... More

Arlington, Virginia
Top Contributor
72 reviews 72 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent two nights here with a group of soccer families. The hotel was clean and up-to-date and the staff were excellent. The rooms were comfortable and clean and very quiet. The front desk staff helped us secure reservations for dinner and their recommendations regarding restaurants and sights to see were great. The hotel has a nice gathering area with... More

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KevinVerrall, Vice President & General Manager-Hotels at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for your business and Star TripAdvisor Review of the Hampton Inn Buffalo South. It is always nice to hear when our guests offer such positive feedback as our mission is to satisfy every guest every time. It is always great to hear when our Hampton "Team" is able to satisfy a youth sports team. We hope that your... More

Kitchener, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

We came to do some shopping and visit the casino in Hamburg which is nearby. This hotel is in a good location near lots of shopping and restaurants and not far from the border. The complimentary breakfast is a nice feature. Hotel staff are very friendly. Great hotel and reasonable price, would definitely stay here again!

Review collected in partnership with Hampton

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KevinVerrall, Vice President & General Manager-Hotels at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for staying at the Hampton Inn Buffalo South and sharing your Five (5) Star experience on TripAdvisor. We strive to continually provide the best value in the area coupled with great service. Our location between Walden Galleria and McKinley Mall is ideal for shopping excursions. Thank you and we hope to see you again soon. Sincerely, Kevin Verrall... More

Perry, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel is very friendly and helpful! One of the best staffs I have come across in a long time. The rooms are clean and the pool is well maintained. The overall appearance/facility was very good and appears to be well maintained.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for your business and your Five (5) Star TripAdvisor review of the Hampton Inn Buffalo South. We appreciate your kind words regarding our team and I will be sure to share your comments with them. Thanks again and we hope to see you on your next visit. Sincerely, Kevin Verrall Vice President & General Manager-Hotels More

St. Petersburg, Florida
Top Contributor
57 reviews 57 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 weeks during an extended business trip. Friendly, professional front desk staff always able to give suggestions for a good local meal. Classic Hilton breakfast buffet, nice attendents, good varity. very clean and well kept property. Good location off I-90.

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for staying at the Hampton Inn Buffalo South and Sharing your experience on TripAdvisor. Our hotel thrives on serving our guests and it is nice to hear when guests recognize the quality and consistency that makes our Hampton and all other Hampton Hotels the ideal choice for staying on business or pleasure. I will be sure to share... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Good value, but the Guest Choice toilet paper and tissues are reminiscent of the brown paper in Europe in the 70s. Scratchy, and bereft of softness. I would stay here again. Even provided a snow/ice scraper when I discovered the rental car did not have one. Staff was very helpful overall.

Review collected in partnership with Hampton

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for staying at the Hampton Inn Buffalo South and sharing your experience on TripAdvisor. Our 100% Satisfaction Guarantee, Free Breakfast Buffet, Jump Start Fitness Center, Free WI-FI, Jump Start Fitness Center, Spa and Indoor Heated Pool are just some of the amenities that make our guest's want to return time and again. Again Thank You for your review... More

Cleveland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Immaculate room and lobby, comfortable, stylish, quiet, quality linens and towels. Good coffee and food for breakfast. Peppermint candy left in room by housekeeping staff. Always stay at the Hampton when visiting in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for staying at the Hampton Inn Buffalo South and sharing your Five (5) Star experience on the world's largest travel review site, TripAdvisor. I sincerely appreciate your kind words and will be sure to share them with our entire team. Thanks again, and I hope you visit us again soon. Yours In Hospitality, Kevin Verrall Vice President &... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I was there for my sons hockey tournament during the NCAA tournament. They allowed us to use part of the lobby area to enjoy the Syracuse game. The staff working on 03/22 in the evening were great !!! I will absolutely go there again as will the entire hockey club. They made it relaxing and enjoyable .

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for your business and your Five (5) Star review on TripAdvisor for our Hampton Inn Buffalo South. Our new Perfect Mix Lobby is ideal for relaxing in the evening and enjoying a game or conversing with friends. I am also a Syracuse fan and was as disappointed as I am sure you were. Maybe next year. Again, thank... More

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Additional Information about Hampton Inn Buffalo South/I-90

Also Known As:
Hampton Inn Buffalo South/i-90 Hotel
Hampton Inn Buffalo South/i-90 Hotel West Seneca
Hampton Inn West Seneca
Hampton Inn Buffalo South
West Seneca Hampton Inn
Address: 1750 Ridge Road, Interstate 90, Exit 55, West Seneca, NY 14224
Phone Number:
Location: United States > New York > West Seneca
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in West Seneca
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Buffalo South/I-90 2.5*
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