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Hampton Inn Buffalo South/I-90

2.5 of 5 1750 Ridge Road, Interstate 90, Exit 55, West Seneca, NY 14224
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Certificate of Excellence 2014
Hampton Inn Buffalo South/I-90
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232 reviews from our community

Traveler rating
    130
    62
    23
    13
    4
See reviews for
102
44
16
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

I spent 260$ on a jacuzzi suite, even though I live around the corner, just for a few hours of special valentines fun with my wife. I'm a truck driver and stay in a different city at least 4 or 5 times a week. That means I see a new hotel frequently. This hotel was very CLEAN but the service... More 

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Philadelphia, United States
1 review
5 of 5 stars Reviewed 1 week ago

The room was excellent, great value, clean, nice amenities, etc. Hot Tub was broken, though. The only real issue I have is that the address doesn't work to get you to the entrance when using GPS. This made it difficult to get into the first time at night.

Review collected in partnership with Hampton

Was this review helpful? Yes
Lill S, Manager at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for your business and for your response about your recent stay with us. We love to hear all feedback from our guests. I am so glad you enjoyed your stay and I will be sure to share your comments with my whole team. More 

Toronto, Canada
1 review
2 of 5 stars Reviewed 1 week ago

Staff doesn't care about customers, Mattress is a killer. There is not enough parking space and the temperature of the hotel is low for the weather. The pool was completely greasy and salty. They did not provide with blankets to my kids.

Review collected in partnership with Hampton

Was this review helpful? Yes
Lill S, Manager at Hampton Inn Buffalo South/I-90, responded to this review

I sincerely apologize for the inferior experience that you had while staying with us at the Hampton Inn Buffalo South. Our goal and the goal of every Hampton Inn is to make sure that every guest is 100% satisfied everytime. We obviously failed to deliver on our service pledge this time and I take full responsibility for that. More 

Newburgh
2 reviews
5 of 5 stars Reviewed 1 week ago

Our stay was a very comfortable and relaxing. The décor is modern with a nice and bright lobby area. The staff was very friendly with top notch service! The location was very convenient to getting on and of off the Thruway. A short drive to downtown Buffalo.

Review collected in partnership with Hampton

Was this review helpful? Yes
Lill S, Manager at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for staying with us recently at the Hampton Inn Buffalo South and posting your experience on TripAdvisor. We strive everyday to adhere to the bedrock of our Hampton Brand Promise and it always nice to hear that we have once again exceeded our own strict standards for quality and service. I hope to see you on your next... More 

Latrobe, Pennsylvania
Top Contributor
86 reviews 86 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here off and on for years. Things are starting to age a little in the rooms. Chips out of the sink counter, lose breaking caulking around the tub you can see some mold forming, shower water temp doesn't get too hot (better than cold but Luke warm doesn't cut it), iron with missing button for steam. The... More 

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Lill S, Manager at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for staying with us at the Hampton Inn Buffalo South. I sincerely appreciate your business and taking the time to share your experience on the World's Largest Travel Review Site, Tripadvisor. I apologize for the less than extraordinary experience that you had while staying with us and I assure you that I will personally review the situation and... More 

Rochester, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful experience at this hotel. The staff was very friendly and helpful and accommodating and the amenities were great. The hotel was convenient, clean and reasonably priced. The desk attendant helped us several times during our stay. She was always smiling. She recommended a great place for dinner and lunch the next day as well. We would... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Lill S, Manager at Hampton Inn Buffalo South/I-90, responded to this review

It was my pleasure reading your kind review of our Hampton Inn Buffalo South. Sharing your experience with other valued guests is very helpful to us and we sincerely appreciate your efforts. I will be sure to share your compliments with everyone. Thank you for your business and the nice comments, we look forward to seeing you again soon. More 

Ohio
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Easy stop off I-90. Staff was friendly, rooms were clean and comfy. Front desk staff gave us a list of local restaurants and recommended several; we ended up at cozy pub, Potter's Field - great choice. After breakfast they also advised us on the easiest way to get to a Niagara Falls viewing spot, useful since we're creaky and arthritic.... More 

Was this review helpful? Yes
Lill S, Manager at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for your business and for your response about your recent stay with us. We love to hear all feedback from our guests. I am so glad you enjoyed your stay and I will be sure to share your comments with my whole team. More 

Montreal, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Excellent spot if traveling in the area. Front desk staff was very friendly and suggested a great restaurant. Rooms are in goods condition. Breakfast area layout strange...but the food is ok. Would recommend to anyone in the area!

Review collected in partnership with Hampton

Was this review helpful? Yes
Lill S, Manager at Hampton Inn Buffalo South/I-90, responded to this review

Thank You for your staying with us at the Hampton Inn Buffalo South in West Seneca NY. Your kind review is very much appreciated and I am sincerely grateful you have decided to tell the world by posting on TripAdvisor. I will be certain to share your kind comments with our entire team and we look forward to serving you... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This Hampton was very convenient to get to the I 90 and all around the city. Location had grocery and restaurants near by. If you looking for an option just South of the city - it was a great experience. Staff was friendly and helpful, rooms were clean and breakfast was as expected from a good Hampton Inn

Review collected in partnership with Hampton

Was this review helpful? Yes
Lill S, Manager at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for posting on TripAdvisor your positive experience while staying at the Hampton Inn Buffalo South. It is always nice when our guests tell the world of their great experience. When guests make their decision on where to stay in the future they can use the information you posted as their guide. Our best form of advertising is our... More 

Ontario
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed January 19, 2015 via mobile

We stayed at the Hampton Inn over the Christmas Holidays with our family. Hotel was clean, updated and provided all the amenities. The front desk provided us with some restaurant recommendations and were very helpful. Due to some bad weather we were unable to get out and explore the surrounding area but there are some good shopping malls close by... More 

Was this review helpful? Yes
Lill S, Manager at Hampton Inn Buffalo South/I-90, responded to this review

Thank you for taking the time to respond about your stay at our property. We are happy to hear that you experienced several of our complimentary amenities and that they were useful to you. We hope to be your choice the next time you are in the Buffalo/West Seneca area. Thank you for your business! More 

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Additional Information about Hampton Inn Buffalo South/I-90

Address: 1750 Ridge Road, Interstate 90, Exit 55, West Seneca, NY 14224
Phone Number:
Location: United States > New York > West Seneca
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Buffalo South/I-90 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Hampton Inn Buffalo South/i-90 Hotel West Seneca
Hampton Inn West Seneca
West Seneca Hampton Inn

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