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All 3 West Seneca hotels

Staybridge Suites Buffalo/West Seneca

3.0 of 5 Hotel   |   164 Slade Ave, West Seneca, NY 14224
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Ranked #2 of 3 Hotels in West Seneca
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed November 16, 2011
C M Canada
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88 reviews from our community

Traveler rating
    59
    19
    4
    3
    3
See reviews for
29
14
6
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Staybridge Suites Buffalo/West Seneca
See the most recent reviews
Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 16, 2011

Stayed here with my wife while visiting Buffalo and Pen state on a shopping trip. Things that I really enjoyed: -check in was quick and painless -hotel was clean -great amenities like the fitness area, indoor pool, free internet, free photocopying, free laundry machines, free breakfast (not the greatest, but free) -3 nights a week the hotel offers drinks and... More

Was this review helpful? Yes 3
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying with us at the Staybridge Suites Buffalo South and taking the time to post your positive experience as our guest on the worlds largest travel feedback site, TripAdvisor. I sincerely appreciate your kind words and I will be sure to share them with our entire team. Again Thank you, Kevin Verrall Vice President & General Manager-Hotels More

Edgewood, Kentucky
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 4, 2011

This is a new hotel within minutes of downtown Buffalo. The staff was extremely welcoming and helpful

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying with us at the Staybridge Suites Buffalo South and telling the world about your positive experience via TripAdvisor. It is always nice to hear that we have managed to exceed the expectations of our guests. I will be sure to share your comments with our team. We hope to see you again on your next visit... More

Winnipeg, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2011

Stayed here with my family while visiting some family and we really enjoyed the pool. Although they were almost sold out Saturday night you would not have known as the hotel was quite. Breakfast is included and was nice with the waffle station. Your Wolfgang Puck Coffee is fantastic and we really enjoyed coffee available in the afternoon as well.... More

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying at the Staybridge Suites Buffalo South and posting such a nice review on TripAdvisor. We value your business and your opinion. When your travels bring your back to our area we hope to see you again. Sincerely, Kevin Verrall Vice President & General Manager-Hotels More

Orchard Park, New York
Contributor
12 reviews 12 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 12, 2011

I stayed at the Staybridge Buffalo / West Seneca with my wife. The check in was easy and fast. When we checked into our room it had a separate living room, two TV's, fridge and range. The bed was comfortable. The hotel is right off the New York State Thruway and a 5 to 10 minute drive into the city... More

Was this review helpful? Yes 2
KevinVerrall, Vice President & General Manager at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying with us at the Staybridge Suites Buffalo South and posting such nice comments regarding your stay on TripAdvisor. The best endorsement that we can receive is from guests that have stayed with us. We sincerely appreciate your business and look forward to serving you on your return visit. Yours In Hospitality, Kevin Verrall Vice President &... More

Brampton, Canada
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 3, 2011

This property is 4 star and has many amenties that rank it very high on my list. The sundowner with complimentary food and drinks was a real bonus. The main areas are very well appointed and as are the suites . We could not ask for more from this Hotel and cannot wait to use it again on our next... More

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying with us at the Staybridge Suites Buffalo South and posting such nice comments on the world's largest travel site, TripAdvisor. Your business and kind words are sincerely appreciated. I hope to see you again during your next visit. Best Regards, Kevin Verrall Vice President & General Manager-Hotels More

Northern maine
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed August 7, 2011

My wife and I made reservations while traveling heading back to Maine. Buffalo was the arrea that we would end up in near the end of our driving day so we called IHG to make reservations using points. I asked for a room located off I-90 in the Buffalo area. I'm so glad we reserved at this property. We were... More

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying at the Staybridge Suites Buffalo South and posting your experience on TripAdvisor. I am pleased to hear that your stay was enjoyable and also wanted to express my gratitude to you for bringing the water pressure issue to my attention. We did correct it immediately and it didn't have anything to do with water savings. Again,... More

Washington DC, District of Columbia
Top Contributor
64 reviews 64 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 5, 2011 via mobile

We've stayed here when visiting family and friends. We get a one bedroom suite that has a sofabed in the living room. The biggest drawback is the fact that the bathroom is in the bedroom, so when our kids wake up they come into the bedroom and then everyone is awake. The shower nozzle and water pressure are the worst,... More

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying at the Staybridge Suites Buffalo South and posting your overall positive experience on TripAdvisor. I will look into the water saver on the shower and make the necessary adjustment to make sure that our next guest does receive adequate water pressure. I sincerely apologize for the poor water pressure you received and I am thankful to... More

Monaghan
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 19, 2011

We (a couple in our 60s)stayed here for over two weeks, at short notice, because of sickness in our extended family. The room had all we needed - even a dishwasher. The laundry facilities were excellent. The breakfast was very good as was dinner, wine, wine, beer etc 3 evenings per week. And all these facilities were included in the... More

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for posting on TripAdvisor. We appreciate you staying with us at the Staybridge Suites Buffalo South and we are grateful that you took the time to tell the traveling public about your great experience at our all suite extended stay hotel. We are glad that we were able to be of service to you during a difficult time... More

Wolverhampton, United Kingdom
Top Contributor
59 reviews 59 reviews
29 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed June 17, 2011

If you're staying for over a week at one place, you cant get anything better than this! I've stayed here for a good 2 months last year and three weeks this Feb and it was just perfect. The suite comes with a kitchenette complete with utensils, a refrigerator, microwave and even a dishwasher! There are big flat screen TVs in... More

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for your staying at the Staybridge Suites Buffalo South and posting such nice comments regarding both your extended stays on TripAdvisor. It is the "Voice of our satisfied guests" that is the best form of advertising, and for that we are thankful. Again, thank you for staying with us, posting on Tripadvisor, and your loyalty to the Staybridge... More

Ontario
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 13, 2011 via mobile

Stayed here MANY times great when first opened, going downhill fast. Changed / cancelled reservation one day's notice ..... Not willing to help manager said they are privately owned.? Will never book here again, stay at the Staybridge Buffalo Airport. Should be a budget hotel!

Was this review helpful? Yes 5
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for posting on TripAdvisor. On behalf of our entire team I sincerely apologize for the substandard experience that you encountered. We pride ourselves on serving every guest and we obviously failed you. If you would ever give us the opportunity to regain your trust I would be honored to speak with you personally on my mobile at 716-553-7556... More

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Additional Information about Staybridge Suites Buffalo/West Seneca

Address: 164 Slade Ave, West Seneca, NY 14224
Phone Number:
Location: United States > New York > West Seneca
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Buffalo/West Seneca 3*
Number of rooms: 105
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Also Known As:
Staybridge Suites Buffalo/West Seneca Hotel West Seneca

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