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Staybridge Suites Buffalo/West Seneca

3.0 of 5 164 Slade Ave, West Seneca, NY 14224
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Certificate of Excellence 2014
Staybridge Suites Buffalo/West Seneca
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Staybridge Suites Buffalo/West Seneca
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88 reviews from our community

Traveler rating
    59
    19
    4
    3
    3
See reviews for
29
14
6
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (21)
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There are newer reviews for Staybridge Suites Buffalo/West Seneca
See the most recent reviews
Toronto, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 8, 2014

Hotel is just fine. Full kitchen. Close to Peace Bridge for Canadian shopping trips. Beds are comfortable. Staff are friendly. Full continental breakfast included. Indoor pool for kids to enjoy. Competitive price. "TOPS" grocery store across the street is the biggest grocery store I have ever been in with virtually everything, including beer and wine. Amazing convenience. Buffalo Niagara Shopping... More 

Was this review helpful? Yes 2
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying at the Staybridge Suites Buffalo South and sharing your Five (5) Star experience on TripAdvisor. We are centrally located for shopping, hockey, football, baseball, and close to all attractions. I am glad that you were able to visit all of the major malls while staying with us. Thanks again for your business and your review. Best... More 

Saint Louis, Missouri
Top Contributor
134 reviews 134 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 12, 2014

Suites are new and up to date. Rooms are quite and comfortable. Breakfast offers a variety and if you do not have time you can grab a sack breakfast to go. They served dinner 3 nights a week along with a happy hour. All these things make it nice to stay in when it is snowing. Workout room had several... More 

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying at the Staybridge Suites Buffalo South and sharing your experience on TripAdvisor. We appreciate your kind words and I will be sure to share them with our entire team. Thank you and we hope to see you on your next visit. Best Regards, Kevin Verrall Vice President & General Manager-Hotels More 

Toronto, Canada
Top Contributor
126 reviews 126 reviews
28 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed January 8, 2014

This hotel is clean and the staff are friendly. It's not quite right for me because it's really away from everything, the noise from the highway is really noticeable, and breakfast was nothing special. We stay with another couple and it works well for 4 adults to stay in a suite. The price is reasonable but the location is not... More 

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying at the Staybridge Suites Buffalo South, the premier extended stay hotel in Western New York. Our strategic residential location is ideal for extended stay travelers working anywhere in Western New York. With two full service grocery stores across the street, easy access to I-90 which allows one to be in Orchard Park, downtown Buffalo, Cheektowaga, Elma,... More 

Buffalo, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed January 8, 2014

I stayed at this hotel from 1/2 thru 1/9/14. One 1/7/14 we had a lake effect blizzard. All the local roads and interstate were closed, we were trapped at the hotel. I could not believe how great this hotel handled the situation. They had the normal great breakfast then had soup and sandwiches for lunch with they normally don't provide.... More 

Was this review helpful? Yes 2
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying with us at the Staybridge Suites Buffalo South and sharing your experience with the traveling public on TripAdvisor. It is always nice to her compliments regarding our team especially during difficult situations like snow storms when many work long hours and stay at the hotel to help serve our stranded guests. I will be sure to... More 

Buffalo, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 24, 2013

I stayed at this hotel last weekend and I must say for what you pay this place is a real deal ! I stayed at a similar venue in Albany last week but this place has it beat ! Staybridge has wonderful suites , they appear to be newer or recently remodeled . The queen suite I has was in... More 

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for your Five (5) Star review of the premier Western New York extended stay hotel, Staybridge Suites Buffalo South and sharing your stay experience on TripAdvisor. We are thankful for your business and your continued loyalty in our brand. Guests loved our Staybridge Suites Buffalo-West Seneca-Orchard Park hotel so much that we have recently opened a new Staybridge... More 

Albion, Michigan
1 review
5 of 5 stars Reviewed December 6, 2013

Dear Kevin Verrall, I'm currently staying as a guest at your fine establishment. I have to say I'm very happy with my stay! Your staff is wonderful and they treat me just like one of there own. I love that the staff is very interactive with the guest. The worst feeling to me is to have some being robotic with... More 

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Dear Trevor, Thank you so much for your kind words about our hotel and our team. I think our team is very special although it is also nice to hear when our guests recognize that as well. I sincerely appreciate your business and comments. Best Regards, Kevin Verrall Vice President & General Manager-Hotels More 

Mississauga, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed December 1, 2013

Staff is very rude... Donot provide service and no extra stuff will be provided even if u call them 10 times... Make sure you take extra, soap bars, shampoo and towels from home. They all are lazy bunch. Also be ready to pay extra if u are using ur credit card.. I recommend paying cash at check-in..

Was this review helpful? Yes 3
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

It is most unfortunate that the review you wrote on October 21 and I responded to was not enough to attempt to disparage my business and that you continue to do so. As mentioned in my previous response to your negative review, we take security issues at our property very seriously and I make no apologies for the way we... More 

New York City, New York
Top Contributor
86 reviews 86 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 1, 2013

Stayed here for 3 weeks and have nothing negative to say. Great place to stay. The breakfast is included, the service is impeccable, smiles on every one's face. They have dinners 3 nights a week. The location is safe and close to different malls. Recommendation: come and stay at stay bridge suites in west Seneca. Special thanks to Tanya, Marla,... More 

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying at the Staybridge Suites Buffalo South and sharing your experience on TripAdvisor. I am glad to hear the great comments about our team and I am glad you enjoyed our dinners. Thanks, again and I hope to see you on your next visit. Best Regards, Kevin Verrall Vice President & General Manager-Hotels More 

Nassau, New Providence Island
Contributor
17 reviews 17 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 31, 2013

The overall stay was nice. Room was clean and adequate sized for a large family. Breakfast was a plus+. Wished there were more hot items. The only complaint I had and which I made aware to the front desk to perhaps modify there policy; was a member of my party had charged something in the pantry to the room. Now... More 

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying at the Staybridge Suites Buffalo South and sharing your Five (5) Star experience on TripAdvisor. I sincerely appreciate your comments and feedback and we will review your suggestion as it is a good one. Thanks Again and we hope to see you again soon. Best Regards, Kevin Verrall Vice President & General Manager-Hotels More 

Rochester, New York
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 27, 2013

In May 2013, My mom rented me a room here because I was traveling from Rochester NY to get married! My maid of honor and I stayed the 1st night, my husband and I stayed the second and even opted to extend our visit for a third. Everyone was very impressed! Room: king one bedroom suite. It was very spacious... More 

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying at the Staybridge Suites Buffalo South and sharing your experience on TripAdvisor. We are honored that you let us play a small part in the most important day of your life. Again, thank you and please come visit us on your anniversary. Best Wishes, Kevin Verrall Vice President & General Manager-Hotels More 

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Additional Information about Staybridge Suites Buffalo/West Seneca

Address: 164 Slade Ave, West Seneca, NY 14224
Phone Number:
Location: United States > New York > West Seneca
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Buffalo/West Seneca 3*
Number of rooms: 105
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Also Known As:
Staybridge Suites Buffalo/West Seneca Hotel West Seneca

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