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All 3 West Seneca hotels

Staybridge Suites Buffalo/West Seneca

3.0 of 5 Hotel   |   164 Slade Ave, West Seneca, NY 14224
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Ranked #2 of 3 hotels in West Seneca
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 17, 2014
Ayresd54 Toronto, Canada
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81 people have reviewed this hotel

Traveler rating
    52
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    4
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27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 17, 2014

Stayed here a couple years ago and thehotel was great. The staff were not only very friendly and VERY accomodating, but extremely helpful. Anytime we go to a Buffalo Bills game, we will aim to come to this hotel either as a few of us or a group, you can't do better than this place. It's far enough away from... More

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying with us at the Staybridge Suites Buffalo South and posting such kind words. It is always nice to hear when our team has delivered on our service and quality promise. It is especially nice when those compliments are shared with the traveling public to help them make informed buying decisions. Again, I appreciate your business and... More

York, PA
Top Contributor
86 reviews 86 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 25, 2014

This was the first time that we stayed in a Staybridge Suites and it was much better than expected. The pool was warm and clean and the hot tub was also. The room was large and inviting. There was even a theater room downstairs. Bring some DVDs and watch a movie!

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying at the Staybridge Suites Buffalo South and sharing your Five (5) Star experience on TripAdvisor. It is always nice to know that we have delivered on our service and quality promise. I will be sure to share your kind words with our dedicated team. Again, thank you for staying with us and we look forward to... More

Erie, Pennsylvania
1 review
5 of 5 stars Reviewed April 23, 2014

We stayed here during a small vacation for my husband birthday in March 2014. The staff was so kind!! We got a free room upgrade and when we got to our beautiful room, it had a birthday cake for my husband!! This hotel is grade A!!! We will stay again!! Thanks you so much!!

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for your business and sharing your Five (5) Star experience on TripAdvisor. It is always nice to read compliments such as yours from our guests. I will be sure to share them with our entire team. It is especially nice to hear when our guest's choose to stay with us for a special event and that you enjoyed... More

Toronto, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 8, 2014

Hotel is just fine. Full kitchen. Close to Peace Bridge for Canadian shopping trips. Beds are comfortable. Staff are friendly. Full continental breakfast included. Indoor pool for kids to enjoy. Competitive price. "TOPS" grocery store across the street is the biggest grocery store I have ever been in with virtually everything, including beer and wine. Amazing convenience. Buffalo Niagara Shopping... More

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying at the Staybridge Suites Buffalo South and sharing your Five (5) Star experience on TripAdvisor. We are centrally located for shopping, hockey, football, baseball, and close to all attractions. I am glad that you were able to visit all of the major malls while staying with us. Thanks again for your business and your review. Best... More

Saint Louis, Missouri
Top Contributor
109 reviews 109 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 12, 2014

Suites are new and up to date. Rooms are quite and comfortable. Breakfast offers a variety and if you do not have time you can grab a sack breakfast to go. They served dinner 3 nights a week along with a happy hour. All these things make it nice to stay in when it is snowing. Workout room had several... More

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying at the Staybridge Suites Buffalo South and sharing your experience on TripAdvisor. We appreciate your kind words and I will be sure to share them with our entire team. Thank you and we hope to see you on your next visit. Best Regards, Kevin Verrall Vice President & General Manager-Hotels More

Toronto, Canada
Top Contributor
116 reviews 116 reviews
25 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed January 8, 2014

This hotel is clean and the staff are friendly. It's not quite right for me because it's really away from everything, the noise from the highway is really noticeable, and breakfast was nothing special. We stay with another couple and it works well for 4 adults to stay in a suite. The price is reasonable but the location is not... More

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying at the Staybridge Suites Buffalo South, the premier extended stay hotel in Western New York. Our strategic residential location is ideal for extended stay travelers working anywhere in Western New York. With two full service grocery stores across the street, easy access to I-90 which allows one to be in Orchard Park, downtown Buffalo, Cheektowaga, Elma,... More

Buffalo, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed January 8, 2014

I stayed at this hotel from 1/2 thru 1/9/14. One 1/7/14 we had a lake effect blizzard. All the local roads and interstate were closed, we were trapped at the hotel. I could not believe how great this hotel handled the situation. They had the normal great breakfast then had soup and sandwiches for lunch with they normally don't provide.... More

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying with us at the Staybridge Suites Buffalo South and sharing your experience with the traveling public on TripAdvisor. It is always nice to her compliments regarding our team especially during difficult situations like snow storms when many work long hours and stay at the hotel to help serve our stranded guests. I will be sure to... More

Buffalo, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 24, 2013

I stayed at this hotel last weekend and I must say for what you pay this place is a real deal ! I stayed at a similar venue in Albany last week but this place has it beat ! Staybridge has wonderful suites , they appear to be newer or recently remodeled . The queen suite I has was in... More

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for your Five (5) Star review of the premier Western New York extended stay hotel, Staybridge Suites Buffalo South and sharing your stay experience on TripAdvisor. We are thankful for your business and your continued loyalty in our brand. Guests loved our Staybridge Suites Buffalo-West Seneca-Orchard Park hotel so much that we have recently opened a new Staybridge... More

Albion, Michigan
1 review
5 of 5 stars Reviewed December 6, 2013

Dear Kevin Verrall, I'm currently staying as a guest at your fine establishment. I have to say I'm very happy with my stay! Your staff is wonderful and they treat me just like one of there own. I love that the staff is very interactive with the guest. The worst feeling to me is to have some being robotic with... More

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Dear Trevor, Thank you so much for your kind words about our hotel and our team. I think our team is very special although it is also nice to hear when our guests recognize that as well. I sincerely appreciate your business and comments. Best Regards, Kevin Verrall Vice President & General Manager-Hotels More

Mississauga, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 1, 2013

Staff is very rude... Donot provide service and no extra stuff will be provided even if u call them 10 times... Make sure you take extra, soap bars, shampoo and towels from home. They all are lazy bunch. Also be ready to pay extra if u are using ur credit card.. I recommend paying cash at check-in..

Was this review helpful? Yes 2
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

It is most unfortunate that the review you wrote on October 21 and I responded to was not enough to attempt to disparage my business and that you continue to do so. As mentioned in my previous response to your negative review, we take security issues at our property very seriously and I make no apologies for the way we... More

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Additional Information about Staybridge Suites Buffalo/West Seneca

Address: 164 Slade Ave, West Seneca, NY 14224
Phone Number:
Location: United States > New York > West Seneca
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Buffalo/West Seneca 3*
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Also Known As:
Staybridge Suites Buffalo/West Seneca Hotel West Seneca

38 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Staybridge Suites your extended stay hotel is located in the heart of West Seneca NY, minutes from Buffalo, Orchard Park and the East Aurora. Our all suite hotel is also within miles of many of Western New York s most desirable attractions including Niagara Falls, Casino Niagara, Walden Gallaria Mall, McKinley Mall, Ralph Wilson Stadium (Home of the Buffalo Bills), HSBC Arena (Home of the Buffalo Sabres),The Buffalo Convention Center, University of Buffalo, Buffalo-Niagara International Airport and the Downtown Buffalo entertainment district. Our location is ideal for conducting business with General Motors, Ford, Rich's Products, General Mills, New Era Cap, Geico Insurance, General Electric, Dunlop, United Healthcare, Mercy Hospital, VA Hospital, Roswell Park Cancer Institute,HSBC Bank, Fisher Price, Sorrento, Curbell, Enidine, Gaymar & Motorola At Staybridge Suites you can expect your stay will feature a superior upscale studio, one bedroom or two bedroom suite including fully equipped kitchens and free high speed Internet. Amenities include complimentary laundry facilities, fitness room, business center, indoor pool, meeting room, community area with fireplace, daily breakfast buffet and a Sundowner evening reception. When visiting Buffalo South we have what you need. Staybridge Suites is your best stay for a week, a month or even a year. ... more   less 
Number of rooms
105

Questions & Answers

Questions? Get answers from Staybridge Suites Buffalo/West Seneca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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