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All 3 West Seneca hotels

Staybridge Suites Buffalo/West Seneca

3.0 of 5 Hotel   |   164 Slade Ave, West Seneca, NY 14224
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Ranked #2 of 3 Hotels in West Seneca
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Keith W Chattanooga, Tennessee
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88 reviews from our community

Traveler rating
    59
    19
    4
    3
    3
See reviews for
29
14
6
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chattanooga, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

I was one of the many people that experienced the extreme snow fall in Buffalo last week. I arrived the night before the storm on a Monday and checked out the following Friday. I am a seasoned traveler for over 20 years and I must say that the service and efforts of the staff at this locations is the best... More 

Was this review helpful? Yes
Kevin V, VP of Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for choosing the Staybridge Suites Buffalo South and for staying with us during such an interesting event. Being called the best staff ever in your opinion is a honor and means a lot to me and my staff. We are glad we can have that much of an impact on a guest and your stay. Your recommendation is... More 

Dothan, Alabama
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This is the first time I have stayed at a Staybridge and it has been a experience. I have been here for a month and right at the end we have the history making snow storm. The Staff at this hotel has been exceptional and has gone above an beyond!!! The staff was wonderful any way you always felt like... More 

Was this review helpful? Yes
Kevin V, VP of Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for choosing the Staybridge Suites Buffalo South and for sharing your experience with everyone on TripAdvisor. I am very proud of my staff during the challenging experience that they faced with the record snowfall. I will make sure the staff knows of your compliments and we appreciate them very much. Your recommendation is the best compliment of all.... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you ever get stranded during a Lake Effect snow storm, you will wish you were here. The staff has been here since the storm started. They have kept calm, keep smiling, and have delivered service above and beyond expectations. The manager had gone to the local grocery store to supply the hotel with food for the guests. I can't... More 

Was this review helpful? Yes 1
Kevin V, VP of Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying with us at the Staybridge Suites Buffalo South. Especially during the very interesting event as you refer to it as "Snowvember." I appreciate your kind remarks about the staff during this challenging experience. I would like to also thank you for your help and cooperation during "Snowvember." We hope to see you again soon but with... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here last weekend. Sarah and her staff were the most accommodating people I have ever stayed with before. The friendly staff, very very clean place including the pool and workout room. Would highly recommend to folks staying south of the buffalo metro area.

Was this review helpful? Yes
Kevin V, VP of Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for choosing the Staybridge Suites Buffalo South and for sharing your experience with everyone on TripAdvisor. I appreciate the kind compliments and will make sure our staff is aware of them. Your recommendation is the best gesture or compliment we can receive. Thank you very much and we look forward to seeing you again soon. Best Regards, Kevin... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2014 via mobile

We were very happy with our stay. Our suite was very clean, quiet and the staff was very friendly & accommodating. There is a plaza with grocery stores across the street, so we were able to purchase food to put in our refrigerator. The hotel's about 5-10 minutes away from downtown Buffalo and maybe 20 minutes from Niagara Falls. The... More 

Was this review helpful? Yes 1
Kevin V, Vice President of Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for choosing and staying with us here at the Staybridge Suites Buffalo South. I'm glad you were "pleasantly surprised" with us and your stay here. Thank you for highlighting some of the wonderful points of your stay and our location. We hope to see you again soon. Best Wishes, Kevin Verrall Vice President of Hotels More 

Santa Maria, California
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 29, 2014

My husband and I spent a week here in one of the well appointed two bedroom suites. Our adult son joined us for three nights (hence the need for two bedrooms) and it worked out perfectly. We had a full sized refrigerator to store drinks and yogurt, two bathrooms for privacy and a comfortable living room in which to gather... More 

Was this review helpful? Yes 1
Kevin V, Vice President of Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying with us at the Staybridge Suites Buffalo South and sharing your experience on TripAdvisor. I'm glad to hear that we were just like your home and everything worked out delightfully for you. Thank you for the compliments and I will make sure our staff is aware of them. We hope to see you again soon. Best... More 

Buffalo, New York
2 reviews
5 of 5 stars Reviewed September 3, 2014

Needed a place for my sister and my daughter to stay while they visited us in Buffalo and could not have been happier with the room and all the amenities offered at the Staybridge the 2 bedroom, 2 bath suite was just perfect for our needs and I would and already have recommended the staybridge suites!! Also don't want to... More 

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for choosing to stay at the Staybridge Suites Buffalo South and share your experience on the worlds largest travel site, TripAdvisor. Your review and endorsement is the best type of advertising we can receive so I just fired our advertising agency. I am kidding of course, although your review does make us all feel like we are on... More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 17, 2014

Stayed here a couple years ago and thehotel was great. The staff were not only very friendly and VERY accomodating, but extremely helpful. Anytime we go to a Buffalo Bills game, we will aim to come to this hotel either as a few of us or a group, you can't do better than this place. It's far enough away from... More 

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying with us at the Staybridge Suites Buffalo South and posting such kind words. It is always nice to hear when our team has delivered on our service and quality promise. It is especially nice when those compliments are shared with the traveling public to help them make informed buying decisions. Again, I appreciate your business and... More 

York, PA
Top Contributor
90 reviews 90 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 25, 2014

This was the first time that we stayed in a Staybridge Suites and it was much better than expected. The pool was warm and clean and the hot tub was also. The room was large and inviting. There was even a theater room downstairs. Bring some DVDs and watch a movie!

Was this review helpful? Yes 1
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for staying at the Staybridge Suites Buffalo South and sharing your Five (5) Star experience on TripAdvisor. It is always nice to know that we have delivered on our service and quality promise. I will be sure to share your kind words with our dedicated team. Again, thank you for staying with us and we look forward to... More 

Erie, Pennsylvania
1 review
5 of 5 stars Reviewed April 23, 2014

We stayed here during a small vacation for my husband birthday in March 2014. The staff was so kind!! We got a free room upgrade and when we got to our beautiful room, it had a birthday cake for my husband!! This hotel is grade A!!! We will stay again!! Thanks you so much!!

Was this review helpful? Yes
KevinVerrall, Vice President & General Manager-Hotels at Staybridge Suites Buffalo/West Seneca, responded to this review

Thank you for your business and sharing your Five (5) Star experience on TripAdvisor. It is always nice to read compliments such as yours from our guests. I will be sure to share them with our entire team. It is especially nice to hear when our guest's choose to stay with us for a special event and that you enjoyed... More 

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Additional Information about Staybridge Suites Buffalo/West Seneca

Address: 164 Slade Ave, West Seneca, NY 14224
Phone Number:
Location: United States > New York > West Seneca
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Buffalo/West Seneca 3*
Number of rooms: 105
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Also Known As:
Staybridge Suites Buffalo/West Seneca Hotel West Seneca

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