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Nyack Motor Lodge

110 Route 303, West Nyack, NY 10994
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1 room 1 adult
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Nyack Motor Lodge
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27 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
95 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed November 4, 2015

Pros: The location is pretty good, opposite a huge mall Cons: The noise in the ceiling, the guy at reception told us it was just the wind blowing, but if he really thinks that, he's needs to get the ceiling check Location: Opposite a huge mall, lots of shopping. Big supermarket down the road. Close to main highways. On a... More 

Helpful?
Thank Emma S
Oslo, Norway
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed September 26, 2015

The first thing that met us when we arrived was four police cars surrounding another car and some people. We checked in, the reception guy was nice enough, but we got a room without non-smoking sign on the door, and it smelled of smoke. He changed the room for me without any problem though. Both rooms were clean enough, and... More 

Helpful?
Thank Simira
MMMMManager, Manager at Nyack Motor Lodge, responded to this review

Dear Guest, We appreciate you taking the time to provide us with such detailed feedback regarding your recent stay. I am sorry to hear that your stay did not meet expectations. I have shared this review with all concerned staff and we will be working on the problem areas to ensure any future guests do not have the same issues.... More 

Travelers are raving about these West Nyack hotels

Alexandria VA
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 17, 2015 via mobile

I don't know what I enjoyed more, being able to hear rooms on both side of me (so no need for TV at midnight) or that the deadbolt on the room didn't work. We arrived close to midnight and the check in was quick and efficient. When we walked into our room we could hear talking and music. At firsts... More 

Helpful?
Thank slj0531
MMMMManager, Manager at Nyack Motor Lodge, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. More 

Syracuse, NY
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 11, 2015

This place is conveniently located for shopping, Palisades Mall is across the street. Also very close to the Tappan Zee Bridge and the city, NJ, major highways are also right there to hop onto. Best of all it is reasonably priced, clean and quiet! We stayed there while in area to attend a funeral, man at desk went above and... More 

Helpful?
Thank 1950Lady_Anne
MMMMManager, Manager at Nyack Motor Lodge, responded to this review

Dear Guest, I appreciate your positive feedback about our hotel. I am glad to hear that your room was clean and quiet. We hope to see you again soon if your travels bring you back to West Nyack NY. If there is anything we can do to further assist you, please feel free to call us. More 

Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed July 4, 2015

The hotel itself is old and run down. I know people complain about the front desk lady, but she was nice to me. It is across the street from one of the biggest malls in america. overall decent but not great

Helpful?
Thank sansers
MMMMManager, Manager at Nyack Motor Lodge, responded to this review

Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let the staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon! More 

West Newbury
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 21, 2015

My daughter won Orangecon tickets so my husband & I decided to get them a room so they would be closer to NYC. What a bad mistake. This lodge is dirty, the workers are rude. The sheets & blanket were dirty. The ceiling fan in the bathroom was broken & hanging down. There were loose wires every where The tv... More 

Helpful?
2 Thank Cynthia P
MMMMManager, Manager at Nyack Motor Lodge, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, More 

New York, NY
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 10, 2015

I want to book a room for July 3rd to 4th- a national holiday and was told by the man who answered the phone "you don't need to, just come, we have plenty of room." I said, "well I would like to, it's a holiday weekend" and he got mad and said "I am telling you, you do not need... More 

Helpful?
1 Thank acinnyc
MMMMManager, General Manager at Nyack Motor Lodge, responded to this review

Thank you for taking the time to complete our online survey . I do apologize for our customer service not being up to standard and for the desk clerk did not follow proper reservation guide line. We will use this information you have provided and review it with our desk clerks and make improvements in our customer service. The Team... More 

Bentonville, Arkansas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 27, 2015 via mobile

Clean rooms with neat blankets pillows. Clean bathroom. Non smoking room is perfectly with any odor of smoke. Friendly and helpful staffs with welcoming nature. Have stayed here in the past and my wife and kids loved this place. Its right in front of palasades mall. This time our pet had joined us in the journey and seemed happy with... More 

Helpful?
2 Thank Billy A
MMMMManager, Manager at Nyack Motor Lodge, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, The... More 

Orlando, Florida
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 21, 2015

After reading a lot of negative reviews about all of the other budget hotels in the area I was a little worried what we may find here, but our overall we had a nice stay. Based on the other reviews, I asked for a non-smoking room upstairs. The hall smelled of smoke but our room didn't smell and we are... More 

Helpful?
1 Thank crazygrown
MMMMManager, Manager at Nyack Motor Lodge, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are glad you had enjoyable stay and look forward to seeing you in your future travels to and through... More 

Saratoga Springs, New York
1 review
1 of 5 stars Reviewed May 17, 2015

I couldn't even call to make a reservation because the lady who answered the phone after 40 rings was extremely rude. I work front desk at a hotel and was appalled at the way this women spoke to me. She clearly is a trailer park piece of trash. This place has to be losing a lot of business because of... More 

Helpful?
Thank danielled31
Nyack Motor L, General Manager at Nyack Motor Lodge, responded to this review

I am so sorry about your experience at our property. Please be assure your comments are appreciated and we will work on to correct the problems you mentioned. We try to make sure every guest is satisfied. Sincere Apology, The Team At Nyack Motor Lodge More 

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