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BEST WESTERN New Baltimore Inn

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12600 Route 9W, West Coxsackie, NY 12192
Best prices for: 1 room 1 guest
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BEST WESTERN New Baltimore Inn
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BEST WESTERN New Baltimore Inn
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147 reviews from our community

Traveler rating
    46
    58
    23
    11
    9
See reviews for
58
30
14
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (147)
  • Mar-May only
    (30)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (32)
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millville, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

we asked for the ripped furniture to be removed - it wasn't and they didn't have any pillows for the roll away cot, beds supposed to be queen and they are full so we had to pay for the roll away cot, disinterested staff except the lady who worked in the breakfast room she was wonderful

Review collected in partnership with Best Western

Was this review helpful? Yes
Harry N, General Manager at BEST WESTERN New Baltimore Inn, responded to this review

Melanie P, We thank you for taking the time to review our hotel; your feedback is greatly appreciated, as it allows us to further enhance the experience our guests will have with us in the future. On behalf of the hotel, I'd like to offer my apologies for any potential miscommunications or inconveniences you encountered during your stay. As stated... More 

baltimore, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is the best hotel I have ever stayed in for business purposes. You will not be disappointed, and they are more than reasonable when changes must be made to your agenda. The rooms were clean. The food was adequate. The parking was abundant.

Review collected in partnership with Best Western

Was this review helpful? Yes
Harry N, General Manager at BEST WESTERN New Baltimore Inn, responded to this review

Elizabeth M, We thank you for taking the time to review our hotel; your feedback is greatly appreciated, as it allows us to further enhance the experience our guests will have with us in the future. I am glad to hear that your stay with us was enjoyable, as are the staff members who helped make it possible. We love... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

My fiance, my 1 year old son and I stayed here... The room was clean, didn't smell, or have any weird stains... The staff was friendly and attentive... The only thing was that we had a pack of rhinos who seemed to like to jump off the beds and run around until 11pm. Now it was my fault I didn't... More 

Was this review helpful? Yes
Harry N, General Manager at BEST WESTERN New Baltimore Inn, responded to this review

Kyle B, We thank you for taking the time to review our hotel; your feedback is greatly appreciated, as it allows us to further enhance the experience our guests will have with us in the future. Firstly, we'd like to express our apologies for the noise encountered during your stay; during select weekends, our hotel experiences a high volume of... More 

Elmira, NY
Top Contributor
210 reviews 210 reviews
53 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located in the Hudson Valley, the Best Western New Baltimore Inn is conveniently located just off I-87 near exit 21B. Most of the folks staying there appeared to be working people temporarily staying - so they were out early in the morning and not rowdy at night. The free hot breakfast was done well. The early evening desk clerk provided... More 

Was this review helpful? Yes
Harry N, General Manager at BEST WESTERN New Baltimore Inn, responded to this review

RayMargeson, We thank you for taking the time to review our hotel; your feedback is greatly appreciated, as it allows us to further enhance the experience our guests will have with us in the future. Thank you for your kind words regarding your stay with us. Our staff members are always pleased to receive such feedback as this. We are... More 

Charlotte
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I’ve stayed there many times over the years; last time was a couple of years back right after a major renovation. Has parking for large trucks but have chosen a different route for my current trip due to my very oversized truck to avoid the Thruway tolls. Have never had a serious issue but have found at least one staff... More 

Was this review helpful? Yes
Harry N, General Manager at BEST WESTERN New Baltimore Inn, responded to this review

Joby1956, We thank you for taking the time to review our hotel; your feedback is greatly appreciated, as it allows us to further enhance the experience our guests will have with us in the future. While we are certainly appreciative of your comments, it may be possible that you have mistakenly reviewed out hotel. We have no head of housekeeping... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

For the price, I was satisfied. Stayed in 2 different rooms on 2 widely separated nights as this was a place to stay close by the Thruway before continuing on 2 legs of a trip to and from NJ. The area view from the hotel is nothing special, but the convenience is. Rooms, comfort of beds, cleanliness and the pool... More 

Was this review helpful? Yes
Harry N, Manager at BEST WESTERN New Baltimore Inn, responded to this review

We_love_CNY, We thank you for taking the time to review our hotel; your feedback is greatly appreciated, as it allows us to further enhance the experience our guests will have with us in the future. It is always nice to hear that our staff helped make your experience a pleasant one. We are also pleased to hear that the value... More 

saugerties, United States
1 review
5 of 5 stars Reviewed March 30, 2015

My family and and stayed in connecting rooms, the accommodations were top notch, the service was excellent, and I would highly recommend this hotel. The rooms were spotless, the beds were comfortable, and the breakfast was truly enjoyable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Harry N, Manager at BEST WESTERN New Baltimore Inn, responded to this review

Kathleen B, We thank you for taking the time to review our hotel; your feedback is greatly appreciated, as it allows us to further enhance the experience our guests will have with us in the future. Our staff is always glad to receive positive feedback on both the appearance of the hotel, as well as their service. We are pleased... More 

Bergen, United States
1 review
4 of 5 stars Reviewed March 16, 2015

Overall, I was very happy with my experience at the Best Western. The rooms were nice and the beds very comfortable. The staff was very friendly and welcoming. The pool and hot tub could use some resurfacing. Also the pool was a little cold. Bigger towels would be a nice addition also.

Review collected in partnership with Best Western

Was this review helpful? Yes
Harry N, Manager at BEST WESTERN New Baltimore Inn, responded to this review

Karen L, We thank you for taking the time to review our hotel; your feedback is greatly appreciated, as it allows us to further enhance the experience our guests will have with us in the future. Our staff are pleased to receive the compliments on both our service and the general cleanliness of our hotel. We certainly strive to take... More 

Skaneateles, United States
1 review
3 of 5 stars Reviewed March 14, 2015

The heater filters were filthy and plugged. The water faucet had the hot and cold water backwards. Everything else was ok. It was somewhat noisy; lots of slamming doors and footsteps, voices etc. It would have been nice to have a lounge/bar.

Review collected in partnership with Best Western

Was this review helpful? Yes
Harry N, Manager at BEST WESTERN New Baltimore Inn, responded to this review

James R, We thank you for taking the time to review our hotel; your feedback is greatly appreciated, as it allows us to further enhance the experience our guests will have with us in the future. Firstly, we would like to apologize for not meeting your expectations during your stay with us. Disassembling and cleaning the heating/cooling systems in each... More 

Contributor
16 reviews 16 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 7, 2015

CON: Paper thin wall, bomb ticker mini fridge, Awful tasting water, broken hot tub for the night we really needed to use after skiing all day, cheap pre-cooked sausage for the breakfast two days in a row. Only give three instead of 4 pillows per bed the second night. Lack of management when it came to a family who let... More 

Was this review helpful? Yes
Harry N, Manager at BEST WESTERN New Baltimore Inn, responded to this review

Brandywine100, We thank you for taking the time to review our hotel; your feedback is greatly appreciated, as it allows us to further enhance the experience our guests will have with us in the future. We would like to apologize for any inconveniences you encountered during your stay; furthermore, please note that our front desk agents are always ready to... More 

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Prices are for 1 room, 2 adults
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