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Holiday Inn Express Hotel & Suites West Coxsackie

2.5 of 5 12740 Route 9w, West Coxsackie, NY 12192
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Holiday Inn Express Hotel & Suites West Coxsackie
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Holiday Inn Express Hotel & Suites West Coxsackie
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89 reviews from our community

Traveler rating
    28
    35
    13
    7
    6
See reviews for
31
19
6
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Brockport
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stopped here on our way for vacation. Staff was very nice, hotel was clean and well kept. If we were staying in the area, would have definitely chosen this hotel. It is what my family and I have come to expected.

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Vernon, New Jersey
Top Contributor
91 reviews 91 reviews
23 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I expected better when pulling into the parking lot. The outside of the building looked pretty new and the parking area was very spacious. There was no one at the front desk when I walked in but someone did come out in less than a minute. The property offered hot soup in the lobby which was nice to enjoy as... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear TTMLL2215, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service, bathroom condition and the breakfast selection which was unacceptable. We will address these concerns. I assure you that the feedback of our hotel will be reviewed and... More 

Barcelona, Spain
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 11, 2014

Quick checkin/checkout, good rate, clean, quiet, comfortable beds large room free breakfast. My brother in law decided to join us at the last minute. I am not sure if the motel was aware that he was a 3d person but they did not charge for an extra person.

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Senior Contributor
24 reviews 24 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 30, 2014

Stayed over on way from New York to Montreal, room was clean and well afforded and bed was super comfortable. Was welcomed after a series of long flights!. Thanks. Would definitely make it a stopover if travelling North out of New York again. One thing to note is if you are getting in late make sure you confirm in advance,... More 

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Hebron, Maryland
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 29, 2014

I stay here when visiting family in the area. I have to say that their beds are the best I have EVER slept in! The breakfast is awesome too! Each afternoon they have out a soup of the day or fresh cookies... The rooms are clean, as are their bathrooms... I have yet to be disappointed... Staff is always friendly... More 

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New Hampshire
Top Contributor
90 reviews 90 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 19, 2014

I chose this property because I was attending an event about 30 miles away and the options for lodging there were sparse. I was traveling alone and was out the door early the next day, so my requirements were few. The motel is right off the Interstate and easy to get to. It is in good condition, the room was... More 

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Contributor
18 reviews 18 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 15, 2014

The Hudson Valley in the Catskill area is beautiful in October and a good time to see the homes of famous Hudson River School painters Thomas Cole and Frederic Church. Church's home above the Hudson River is elaborate with great vista's and scenery. To see all this we stayed several nights at this convenient Holiday Inn Express. The hotel was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear tallman, Thank you for providing us with a very considerate review and thank you for staying with us. It is very pleasing to know that you had a good sleep. We are also happy that you liked our location. Hence, I am sorry we were not able to exceed or at least be at par with your expectation over... More 

Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 1, 2014

Check in was pleasant, courteous, efficient and helpful. Room was big and clean. No fridge, which was a bummer because I had leftovers from Red's. Standard def TV, also a bit of a bummer with MLB playoffs. Modern bathroom fixtures, but low threshold shower only. Not a tub. Not that I need a tub but it looks like the shower... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear sfortuna93, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More 

Frisco, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 20, 2014

FACILITY: This location actually appears fairly new (guess is built in the last 5-6 yrs. max.). So, it does not appear to worn, and the decor is up to date. This facility has what I would consider "the absolute WORST Shower ever! The water has next to no pressure, and literally drip/falls out of the shower head. Additionally, it is... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear RGGCLG, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More 

Massachusetts
Top Contributor
192 reviews 192 reviews
68 hotel reviews
230 helpful votes 230 helpful votes
3 of 5 stars Reviewed August 18, 2014

Have to give this property a mixed review. Positives: Modern and clean Right off of Thruway exit Good selection of breakfast choices 5K pts in the IHG Program WiFi worked great Negatives: Saggy mattress Road noise (right off of Thruway exit) Hot tub had excessive chlorine smell No vending nor ice machine on 3rd floor

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear NewMexBound, We appreciate you have left a review regarding your stay. It is a pleasure to read that you define our hotel location and breakfast selection as good. However, I am sorry to hear that your stay was negatively affected by the bed condition, unusual smell of the bathroom and hotel amenities. This comment will definitely be looked into... More 

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Additional Information about Holiday Inn Express Hotel & Suites West Coxsackie

Address: 12740 Route 9w, West Coxsackie, NY 12192
Phone Number:
Location: United States > New York > West Coxsackie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Coxsackie 2.5*
Number of rooms: 66
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Also Known As:
Holiday Inn Express Hotel And Suites West Coxsackie

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