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Holiday Inn Express Hotel & Suites West Coxsackie

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12740 Route 9w, West Coxsackie, NY 12192
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Holiday Inn Express Hotel & Suites West Coxsackie
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100 Reviews from our TripAdvisor Community

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Traveler rating
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    16
    10
    6
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23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • German first
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    (20)
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Atlanta, Georgia
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 2 weeks ago

There were few lodging options in this area but we felt confident in a Holiday Inn. Unfortunately we think it suffered from "the only game in town" syndrome. Quite expensive for this type of hotel. The room seemed pretty clean but very loud bathroom light/fan combo - might want to bring a nightlight or have flash light handy. Room lighting... More 

Was this review helpful? Yes
Jessica B, Front Office Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

I apologize for the inconveniences you faced at our hotel. We appreciate your feedback and will take care of the issues at hand. We hope you will consider our hotel again in the future in hopes that we can exceed you expectations. More 

Grand Ledge, Michigan, United States
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This express hotel has a small office area for guests, the typical breakfast area and food, and comfortable beds. The bathroom we had was a little worn with peeling paint and wallpaper. Overall, the Holiday Inn Express hotels are consistent in quality and easy to find.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear Sharon P, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the business center and breakfast. However, we’re sorry we fell below your expectation regarding the bathroom condition. We will address this concern. I assure you that the feedback of our... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was there 1 night for business checked in very late but I was checked in very quickly. The room was beautiful!! Bed was super comfy, the sheets were clean you could just smell the bleach. The room was clean throughout with just the right things you need.... Small microwave, small sink area & mini fridge, large screen TV. I... More 

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New York
Level Contributor
54 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 22, 2015

Stayed here for one night on our road trip. Family of 4, 2 young children. The room was clean and spacious. Beds were pretty comfortable. The kids enjoyed the pool and I enjoyed the gym to get in a quick cardio workout. Breakfast was plentiful with a lot of options. Staff was friendly and nice. Check in was painless. Hotel... More 

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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 18, 2015 via mobile

Clean, reasonably priced. Drawbacks- no mini-fridge unless you get a suite. Desk staff never looked at or acknowledged comings and goings. Breakfast is decent. Stayed four nights for business and will return when in the area.

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Marlton, New Jersey
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 14, 2015

I stayed in the area for a customer visit in Ravena, New York. The hotel was very clean, only four years old. It was a very comfortable stay. It had a microwave, a small fridge, iron and ironing board, and a new style bathroom (picture included). I am very surprised the hotel was built in this location. It is about... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear KKREZZ, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness and room amenities. However, we’re sorry we fell below your expectation regarding our location. While we understand that your stay was not 100% satisfactory, we would hope that you would... More 

Easthampton, Massachusetts
Level Contributor
68 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed April 22, 2015

We stayed here recently with a family group as we were attending funeral services in Hudson. It is very easy to find (right off the highway), and was clean and comfortable. The trip to Hudson was about 25 mins and a pretty easy drive from here. The facilities look new. The beds were comfortable. The breakfast choices were plentiful and... More 

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Vermont
Level Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed February 22, 2015 via mobile

Looks good, but internal flaws. Check in system was not working. We waited 15 minutes while a clerk tried to make it work for the couple in front of us. No one else was available to deal with us. Hallway floors were really dirty. Gross was my thought. Heat in our room was totally uncontrollable. When we entered it was... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear Vermont68, Thank you for your recent stay with us and reviewing our property. I'm glad that you found our hotel's appearance and the breakfast selection provided satisfactory. However, we're sorry that the cleanliness levels of our hotel and the temperature adjustment in your room fell short of your expectations. The feedback we receive from our valued guests, like you,... More 

New York City, New York
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 8, 2015 via mobile

Our hotel room was spacious but the lighting was a little dim. There was a microwave & mini fridge that worked fine. In the evening, they had free soup in lobby that was good. Hotel is just off 87 so really easy on/off. Also the lobby floor was a mess from the snowy weather & even though they had floor... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear EB100, Thank you for staying with us and leaving feedback about your visit. It is nice to know that our location was suitable for your needs. However, I'd like to apologize if the service received from our hotel staff were a disappointment. This is definitely not up to standards, kindly be assured that your feedback will be discussed with... More 

North Hollywood, Ca
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 21, 2015

With not that many hotel options in this area, this one was a winner. Stayed here on a long MLK weekend Friday - Monday while snowboarding in Windham Mountain (45 mins away) and visiting Hudson (30 mins away). Pros -modern and clean rooms -on the highway and easy to get to the several cities in the area -free continental breakfast... More 

Was this review helpful? Yes
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