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Holiday Inn Express Hotel & Suites West Coxsackie

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12740 Route 9W, West Coxsackie, NY 12192
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Holiday Inn Express Hotel & Suites West Coxsackie
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127 Reviews from our TripAdvisor Community

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Monroe, New York
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great spot to stay while visiting the region. Lots to do and see within driving distance and plenty of great dining. Great pool and hot tub (little hotter please), clean, comfortable rooms and a quiet night's sleep. The hot breakfast is appreciated.

Helpful?
Thank Michael C
Albany, New York
Level Contributor
157 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked 8 rooms for a wedding in the area. The hotel is super modern and the lobby cozy with a fireplace. Free breakfast was very good and the front desk staff let us sit in the lobby after the wedding until 1 a.m. For a hotel "in the middle of no where " it was very good Liam &... More 

Helpful?
Thank fglawihio
Lake Placid, New York
Level Contributor
14 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Nice, friendly staff, let me check in early. Broken bench in my room, if i decided to sit on it it would collapse easily. Broken spin bike in fitness room. Breakfast was what one would expect, nothing spectacular. Hotel was clean.

Helpful?
Thank Unscriptedchaos
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear Unscriptedchaos, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the friendliness of our staff and the cleanliness of our hotel. However, I was concerned to see that you had some issues with the bench in your room and with one of our equipment... More 

Newtown, PA
Level Contributor
317 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 450 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We needed a stopover on the way to Lake Placid and this HIE worked out perfectly. Can't beat the location right off the Thruway. I used Priority Club points to book the room and we were upgraded to a king suite. The staff was friendly at check-in The hotel was nicely decorated for the holidays. The room was comfortable and... More 

Helpful?
Thank relayer
Newburgh, New York
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 2, 2015

Quick one night stay. Extremely close to NYS Thruway entrance (I-87). Pleasantly surprised as to how nice facility was. Comfy bed, big room, nice shower. Didn't get to use really anything else since I arrived late. Easy check in/out and nice service from front desk staff. Will definitely consider using hotel again if I'm travelling upstate for any reason.

Helpful?
Thank Dibble1919
East Northport, New York
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 23, 2015

We stopped here going to and from Montreal for one night each way a few nights apart. We got in about 3AM and were warmly greeted, and our room was setup exactly as we had requested both times. At any given point during our two stays, the staff was always both very friendly and helpful. The room overall was comfortable.... More 

Helpful?
Thank Ron T
pennsylvania
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed November 10, 2015

used points book our stay here. I guess they give their best customers(spire elite) least desirable rooms. Upon entering the lobby I could not help but notice that the rugs in the entry and lobby were covered in dirt. check in was fine and the person at the front desk was very nice and efficient. Upon entering our room on... More 

Helpful?
Thank dtowntravler
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear dtowntravler, Thank you for your patronage as an IHG Rewards Club Spire Elite Member and for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the condition of our rooms and entire facility in general and that you were disappointed with our staff... More 

Bronx, New York
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 9, 2015 via mobile

After a planned cute rustic lodging turned into a nightmare of to put it bluntly mouse feces......how many rooms are you going to show us with droppings all over the bedding before you realize you're killing yourself(LOL).....drove my wife and I 30 odd miles north in search of a place we wound up here. What can I say about the... More 

Helpful?
Thank NYersX3
Fingerlakes Region- NY
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed October 27, 2015 via mobile

If weren't for the location, I wouldn't stay here. Each time I've stayed here I'm disappointed with something. This time, the mini fridge in the pantry area lacked any type of diet beverage. The freezer has nothing in it resembling a product for purchase and the other pantry items are severely lacking. The item I did purchase was from Aldis!... More 

Helpful?
Thank boonechev
Jessica B, Front Office Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Thank you for taking the time to write a review on our hotel. We take all of the feedback that we receive and use it to try and make our hotel better in any way. I am going to take a closer look at all of your concerns, and see what we can do about changing a few things. I... More 

Travelers are raving about these West Coxsackie hotels

Central Islip
Level Contributor
11 reviews
10 hotel reviews
2 of 5 stars Reviewed October 26, 2015

I stayed at this hotel over the weekend (Fri-Sun). My cousin got married and this was one of the hotels designated for guests to stay for the weekend. The group rate we paid was reasonable and the staff was very friendly and helpful. We stayed in a king bed suite. I thought it was going to be a great upgrade... More 

Helpful?
Thank GDanzy
Jessica B, Front Office Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

We apologize for the inconveniences you faced at our hotel. We appreciate your feedback and will take care of the issues at hand. We're very pleased to hear the positive things you had to say about your stay with us. We hope you will consider our hotel again in the future in hopes that we can exceed your expectations. More 

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