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All 2 West Coxsackie hotels

Holiday Inn Express Hotel & Suites West Coxsackie

2.5 of 5 Hotel   |   12740 Route 9w, West Coxsackie, NY 12192
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75%
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 6 days ago
CBM_20 Nova Scotia
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74 people have reviewed this hotel

Traveler rating
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    33
    8
    5
    5
See reviews for
28
15
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16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Nova Scotia
Top Contributor
50 reviews 50 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Internet speed was 0.5 Mbps - that's pretty slow. Other than that it was a typical Holiday Inn Express - clean rooms and good service. It's very close to the highway but the noise level wasn't too bad.

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St. George, Bermuda
Top Contributor
86 reviews 86 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just an ordinary Holiday Express that has friendly staff and basic rooms. The location was good because it right off the I-90. The hotel is new so everything is very clean and simple. If you need a reasonable hotel room in this area this is a good pick.

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Port Ewen, New York
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 4, 2014

My friends and I stayed here last Friday night and had a great time. There were 5 of us , so we booked the suite which we found to be very nice with all the amenities you would need. First of all, VERY clean. Seemed to have been recently renovated and done nicely. The bathroom was roomy with good quality... More

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Tonawanda, New York
Top Contributor
86 reviews 86 reviews
36 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 2, 2014

I arrived a little late in the evening, closer to 11pm. Check in was good. The girl behind was in a good mood and was nice. She mentioned that I was an IHG platinum member and offered me a water. All was well there. The room was clean to my standards. No dust, hair or other issues I could see.... More

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Stafford Springs, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 27, 2013

Stayed 2 separate nights over the course of a couple of days. Location was great, literally right off I-90. Not recognized as a Rewards member on either visit. Rooms (2 separate ones) were not very clean. I'm a big fan of HI Express for my travels, but won't stay at this one again.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear Mandy F, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, We’re sorry we fell below your expectation regarding customer service and cleanliness. We will address these points. I assure you the feedback of our hotel... More

Montreal Quebec
Contributor
20 reviews 20 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 22, 2013

Hotel is brand new(i saw it being built 2 years ago)looks like it has been built in a hurry.in my room there was already scratches on the walls,wallpaper falling,furnitures starting to show sign of wear and lamp between beds was falling apart and didnt work...when i called front desk to complain about the lamp they said there is nothing they... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear Canadianguy_9, Thank you very much for taking the time to write your comments. It is our goal to consistently provide superior service and accommodations at our hotel and we are truly sorry to read that your overall stay was less than satisfactory. Please accept our sincere apology for the shortcomings you experienced during your stay due to the poor... More

West Malling, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 6, 2013

Good hotel. Reasonable location but a bit to close to the route 9W as the double glazing was not brilliant. Friendly staff but noisy. We did not enjoy being woken up at 5 am as the Inn was taking delivery of its linen and the staff were busy preparing the early morning breakfast inn the room next door. Do not... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear hev-kev, Thank you very much for your comments. We understand that having a good night sleep is important and it sounds like we fell below your expectations. I am sorry for any inconvenience you experienced due to the level of noise encountered. We have taken note of your comments and have shared these with our management team for the... More

Top Contributor
52 reviews 52 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 8, 2013

This was a very peasant and welcomed stop in this area just outside of Albany, NY. The hotel is right off RT9 West. Easy on and easy off. The staff was very pleasant and extremely helpful. Clean room that was quiet and comfortable. The breakfast buffet was a nice.If you are traveling close to Albany, NY. be sure to call... More

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Burnt Hills, New York
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed September 7, 2013

My family and I stayed here for one night in August of 2013. We stayed at this hotel because of the proximity of this hotel to the Zume Flume Water Park that is located nearby in East Durham. The hotel is located right off the NYS Thruway so it is easy to get to, especially if you are traveling at... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear BrigetteB, Thank you for choosing us and we appreciate you sharing your experience. We are saddened to hear of your encounters in our hotel and would like to extend our sincere apologies for we fell below your expectations on the room condition and level of cleanliness. It is our fullest intention to provide the best experience, as such, we... More

Bronx, New York
1 review
4 of 5 stars Reviewed August 31, 2013

The staff was lovely and attentive from check-in through check-out. We were greeted warmly, and every request, from an extra blankie to a deck of cards was done promptly and smilingly! Really decent breakfast buffet and reasonably clean accommodations. Again, the staff makes it special!! Bathrooms and lobby were pretty, and the hotel is located right off the thruway. You... More

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Additional Information about Holiday Inn Express Hotel & Suites West Coxsackie

Also Known As:
Holiday Inn Express Hotel And Suites West Coxsackie
Address: 12740 Route 9w, West Coxsackie, NY 12192
Phone Number:
Location: United States > New York > West Coxsackie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in West Coxsackie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Coxsackie 2.5*
Official Description (provided by the hotel):
Welcome to a brand new 2010 Holiday Inn Express & Suites- West Coxsackie, NY. With all new design of freshness and beauty, conveniently located off I-87 NY State Thruway on the way to Albany and Canada. Albany, West Coxsackie will keep you fully entertained by offering a variety of outdoor activities such as hiking, skiing, snowmobiling, snowshoeing, and an array of water sports. Our business travelers will love our hotel s proximity to Ducommun Aero Structures Company, LaFrage, GE Plastic Company, Fast Trek Steel and Columbai Memorial Hospital. ... more   less 
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