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All 2 West Coxsackie hotels

Holiday Inn Express Hotel & Suites West Coxsackie

2.5 of 5 Hotel   |   12740 Route 9w, West Coxsackie, NY 12192
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Ranked #2 of 2 Hotels in West Coxsackie
A recent review
5 of 5 stars reviewed 6 days ago
Eeepee98 New Hampshire
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84 reviews from our community

Traveler rating
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    33
    13
    6
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29
18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Hampshire
Top Contributor
85 reviews 85 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I chose this property because I was attending an event about 30 miles away and the options for lodging there were sparse. I was traveling alone and was out the door early the next day, so my requirements were few. The motel is right off the Interstate and easy to get to. It is in good condition, the room was... More

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Contributor
18 reviews 18 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hudson Valley in the Catskill area is beautiful in October and a good time to see the homes of famous Hudson River School painters Thomas Cole and Frederic Church. Church's home above the Hudson River is elaborate with great vista's and scenery. To see all this we stayed several nights at this convenient Holiday Inn Express. The hotel was... More

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Contributor
15 reviews 15 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in was pleasant, courteous, efficient and helpful. Room was big and clean. No fridge, which was a bummer because I had leftovers from Red's. Standard def TV, also a bit of a bummer with MLB playoffs. Modern bathroom fixtures, but low threshold shower only. Not a tub. Not that I need a tub but it looks like the shower... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear sfortuna93, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More

Frisco, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 20, 2014

FACILITY: This location actually appears fairly new (guess is built in the last 5-6 yrs. max.). So, it does not appear to worn, and the decor is up to date. This facility has what I would consider "the absolute WORST Shower ever! The water has next to no pressure, and literally drip/falls out of the shower head. Additionally, it is... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear RGGCLG, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More

Massachusetts
Top Contributor
183 reviews 183 reviews
62 hotel reviews
224 helpful votes 224 helpful votes
3 of 5 stars Reviewed August 18, 2014

Have to give this property a mixed review. Positives: Modern and clean Right off of Thruway exit Good selection of breakfast choices 5K pts in the IHG Program WiFi worked great Negatives: Saggy mattress Road noise (right off of Thruway exit) Hot tub had excessive chlorine smell No vending nor ice machine on 3rd floor

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear NewMexBound, We appreciate you have left a review regarding your stay. It is a pleasure to read that you define our hotel location and breakfast selection as good. However, I am sorry to hear that your stay was negatively affected by the bed condition, unusual smell of the bathroom and hotel amenities. This comment will definitely be looked into... More

Philadelphia, Pennsylvania
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 22, 2014

When you're exhausted and dust-covered, nothing beats a hot shower and a clean comfortable bed. This hotel did not disappoint. Its convenience factor (literally yards from the toll booth) is offset by the ambience factor (literally yards from the tollbooth) and in true motel-chain fashion the windows are sealed shut (literally yards from the tollbooth) but we were too tired... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear Roadddmom, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are delighted to read your positive comments with our accommodations and staff. My apologies for any disappointment you may have... More

1 review
1 of 5 stars Reviewed July 21, 2014 via mobile

My stay at this hotel was very dissatisfying. Stayed here as a last resort with four people. As we were entering the back door a sketchy car with an out of state license plate stared us down and approached us asking us our room number without introducing that he was the owner during the night. He falsely accused that we... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear jeann14, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More

Lansdale, PA
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 7, 2014

Husband and I stayed one night after attending the James Taylor concert at Tanglewood. I had booked it online and there were not many hotels to chose from as the concert was sold out early in the season. When we arrived, we were very pleased to find a very fresh 4 year old hotel just off the highway. The place... More

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Bogota, Colombia
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

Hotel has hot tub and pool . Pool is not always busy . Hotel is not to close to a lot of eaterys plan on eating before getting there. Hotel is just off the highway . Room are not to,large no refrigerators in upper room. Lower room have sinks and refrigerators but they cost more .

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

I recently stayed at this hotel as a wedding guest. Upon checking in the receptionist's never acknowledged us. They were too busy having a conversation. When we got there attention, they were rude and never made eye contact with us. The room had a terrible smell, had to open the window and turn on the A/C. And we had to... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Coxsackie, responded to this review

Dear Vivian S, Thank you for taking the time to review our hotel. It was unfortunate to learn that we were not able to meet your expectations particularly with the service you received from our hotel staff and with your room accommodation. I am sorry for any inconvenience you may have experienced. We take such comments from our valuable guests... More

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Additional Information about Holiday Inn Express Hotel & Suites West Coxsackie

Address: 12740 Route 9w, West Coxsackie, NY 12192
Phone Number:
Location: United States > New York > West Coxsackie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Coxsackie 2.5*
Number of rooms: 66
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Holiday Inn Express Hotel And Suites West Coxsackie

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