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Heritage Resort Shark Bay

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73-75 Knight Terrace | Monkey Mia/Denham, Denham, Western Australia 6537, Australia (Formerly Comfort Resort Heritage)
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Heritage  Resort  Shark Bay
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78 Reviews from our TripAdvisor Community

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Traveler rating
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    27
    22
    7
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Heritage Resort is located on the main street in Denham, opposite the beach and in a good location close to the shops. I stayed here for 2 nights with my family. Our room came with a queen size bed and a single fold-out bed. The room was large and had a small balcony. It was clean and comfortable, although... More 

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Heritage6537, Front Office Manager at Heritage Resort Shark Bay, responded to this review

Dear RosL, Thank you for taking the time to write a review on our property. We appreciate your positive feedback and have also noted your comment about the room color. We are currently in the process of updating our room features in order to create a more vibrant and comfortable stay for our guests. We apologize as well for the... More 

San Diego, California
Level Contributor
101 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I realize Denham and Monkey Mia are fairly remote, but $132 AUD was a bit expensive for the condition of the room we stayed. We were happy with the hotel's communication, and the room was satisfactory and good-sized, but could've used some refurbishment especially in the bathroom area. I'd say $100 would be an in-line and correct value price.

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Heritage6537, Front Office Manager at Heritage Resort Shark Bay, responded to this review

Dear pec95, Thank you for sharing your positive feedback during your last visit. We are grateful that you are happy with the resort communication and the room size. We apologize if we are unable to meet your expectations about the bathroom condition. We are currently in the process of upgrading our room features to further provide a more comfortable and... More 

Exmouth, Australia
Level Contributor
10 reviews
3 hotel reviews
3 of 5 stars Reviewed June 7, 2015

We stayed at Heritage Resort for 2 nights. We were disappointed with the standard of accommodation. Our room was dark, dusty, and not as clean as we would have liked. Our sliding door did not work and our pillows were rock hard. The place seemed generally tired, and in need of a huge burst of enthusiasm.

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0899481133, Front Office Manager at Heritage Resort Shark Bay, responded to this review

Dear Kerrie R, Thank you very much your review. Your feedback is highly appreciated. Please accept our apologies for the inconvenience you have experienced during your stay. We have noted your concerns about the pillow and our sliding doors. We are in the process of upgrading our room features including the fixtures in order to provide a more comfortable experience... More 

Perth, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

lovely room, spacious, serviced daily, nice little pool, nice hotel, but not a resort as such, meals at the attached hotel had a great menu, all meals we had were fabulous, Glen (duty manager) was amazingly obliging to all the patrons, real credit to the establishment, service led by him was really very good indeed, our only complaint was that... More 

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Andover, United Kingdom
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 21, 2015

Stayed for 2 nights. Setting is beautiful, large bedroom with great view from the balcony. Only complaint I could make is that a mirror in the bedroom would have been nice, there was a mirror inside the cupboard/wardrobe door in the entrance as well as in the en suite, just my preference. All the staff were very friendly, bar staff... More 

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Heritage6537, Front Office Manager at Heritage Resort Shark Bay, responded to this review

Dear DaffyDW, Thank you for taking time to share your positive feedback about our property. We are grateful to hear that you were happy with the room view and setting, the staff (particularly the bar staff) and the food. We greatly value all our guests' feedback and in this manner, we will continuously provide exemplary service to meet each guests'... More 

Perth, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 15, 2015

Spent 2 nights here, the room was very clean and the bed very comfortable, didn't find it dated as some reviews have said. Reception staff were very welcoming and helpful, would stay again Meals at the hotel were very good..

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Heritage6537, Front Office Manager at Heritage Resort Shark Bay, responded to this review

Dear katie572, Thank you for sharing your positive feedback during your recent stay with us. We are delighted to hear that you were pleased with the room, the staff and the meals in our Restaurant. We highly value all our guests' feedback and will continuously provide exemplary service to meet our guests' expectations. Please let us know if we can... More 

Perth, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 30, 2015

Hotel is clean, a little dated. Friendly staff, huge room with fantastic view of the ocean from the balcony or in bed. View from the bar also great overlooking the ocean. Good parking. Would stay again.

Was this review helpful? Yes 1
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 28, 2015

We loved it here so much we extended to two nights.The staff are accommodating and friendly especially Mav. The rooms clean and comfortable and the food amazing very well presented ,great variety on the menu and very tasty.Beautiful outlook over the bay very peaceful .Handy to all the sight seeing especially Monkey Mia.

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Surrey, England
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed April 18, 2015

We stayed 3 nights in this hotel. We had booked a family room which is two large hotel rooms with an adjoining door. Our rooms were next to the pool which is very small and not heated. The rooms are comfortable and a good size, but the decor is dated and the furniture is old. Comfort was bearable but not... More 

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Phillip Island, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 9, 2015

Location was great opposite the beach, rooms comfortable and quite a bit of space. Facilities are good and staff friendly and helpful. Would definitely stay again and recommend to both families, couples and singles.

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