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BEST WESTERN Hospitality Inn Carnarvon

6 West Street, Carnarvon, Western Australia 6701, Australia
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BEST WESTERN Hospitality Inn Carnarvon
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201 Reviews from our TripAdvisor Community

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Perth, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stay at this hotel when I am working in the Carnarvon area. It is comfortable and well equipped. The breakfast is basic but adequate, and the restaurant provided quality meals with great service. A nice touch is the car window cleaning that is done to your vehicle first thing in the morning. This is greatly appreciated when driving long... More 

Helpful?
Thank Jared E
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Carnarvon, responded to this review

Hello Jarad E Thank you so much for sharing your positive review with like-minded travellers and corporate guests alike. It is always a pleasure to know that we are looking after our guests and that we contribute to a pleasant and comfortable stay through our high levels of customer care ethics and training. We look forward to your next visit... More 

Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Rooms nice, bit old and tired but servicable. Nice big bed. Lovely surprise to find our windshield cLeaned when we got in the car the next morning. Nice friendly office staff snd inckuding breakfast in the room cost is a great initiative. We will stay here when we drive south.

Helpful?
Thank Kellie P
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Carnarvon, responded to this review

Hi Kellie P Thanks so much for choosing to stay with us on your road trip - we were delighted to learn that you are coming back to stay with us on your way south! We sincerely appreciate your mention of our friendly team and excellent value for money with our breakfast inclusion and we look forward to cleaning your... More 

Carnarvon, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent service, very friendly staff; the pool was a delight every morning, lunch and evening. . Carnarvon town is just a short walk away, along the beautiful Fascine. Carnarvon itself is a very pleasant, relaxed place for a holiday, with a beautiful public swimming pool and pleasant beaches a short distance away.

Helpful?
Thank F4504ZYclaire
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Carnarvon, responded to this review

Dear F4504ZYclaire It is always exciting to receive a five bubble rated review - the team are always delighted when their courteous friendly service is recognised. We believe that the key to a great stay is the people as much as the accommodation facilities. Cleanliness & Friendliness! Thank you for sharing your positive review with others. Much appreciated. Best regards... More 

Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night on 2 occasions, on our way to and from the North. We had upgraded room, which was comfortable and good quality for this type of motel. On both occasions, the smoke detector went off at 4.30am!! Staff were quick to respond and arrange to have the regular test time changed, once we pointed this out... More 

Helpful?
Thank clarew356
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Carnarvon, responded to this review

Hello clarew356 Thank you for choosing to stay with us on both occasions - and please accept our sincere apologies once again for the smoke alarm scenario - so frustrating. We are pleased you enjoyed our hospitality and the clean windscreen service (a favourite with our guests). We were however disappointed to learn of your second dining experience. The kitchen... More 

Perth, Western Australia, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Yes the décor could use some modernising, but really does it matter? The place was very clean and comfortable, the staff were lovely and friendly (I think everyone is in Carnarvon), and the location is quiet and suited to a good nights sleep. Other reviews that are a bit harsh obviously don't stay in motels in Regional WA very often... More 

Helpful?
Thank Celia L
Amanda H, Sales & Marketing Manager at BEST WESTERN Hospitality Inn Carnarvon, responded to this review

Hi Celia L What a wonderful summary of your visit - and thank you ever so much for sharing your thoughts here - we pride ourselves on our old fashioned, country hospitality and no - we are not the Hilton but we ensure a quality stay through our cleanliness, service and value for money. Regional locations are usually remote and... More 

London, United Kingdom
Level Contributor
154 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It really does look like a prison camp from the outside, but the staff were friendly and the room comfortable, and wifi good. Breakfast disappointing, awful coffee and no protein items to eat, just carbs and sugar.

Review collected in partnership with Best Western

Helpful?
Thank steveblower
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Carnarvon, responded to this review

Dear steveblower We thank you for choosing to stay with us whilst in town, and we are disappointed that we did not meet your expectations with regards to our breakfast and external appearance. Your comments have been noted and we thank you for your feedback. We appreciate your kind words regarding our customer service and comfortable rooms. Best regards from... More 

Antwerp, Belgium
Level Contributor
135 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The motel room was ok, only the carpet was a bit scruffy and the whole thing was due to be modernised. The restaurant smelled of old carpets and curtains so we never ate there, nor did we have breakfast. It was conveniently located and cheap, so there you go.

Helpful?
Thank Antwerpgirl_10
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Carnarvon, responded to this review

Dear Antwerpgirl_10 Thank you for choosing to stay with us whilst in Carnarvon - we are pleased you found our property value for money - however we are disappointed with your feedback on our carpet and curtains - which we are working through. We do pride ourselves on our cleanliness and understand your comments regarding updates. We have modernised some... More 

Carnarvon, Cambodia
1 review
4 of 5 stars Reviewed 3 weeks ago

Very pleasant stay. The staff were very friendly and obliging, evening meal was great and the room was clean, fresh with a very comfortable bed. I appreciated the clean windscreen and drive safely note when I was departing the following morning. I will definitely be staying here in the future.

Review collected in partnership with Best Western

Helpful?
Thank Dean M
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Carnarvon, responded to this review

Hi Dean M It was a pleasure to read your positive feedback and we thank you for sharing your experience with others - we sincerely appreciate your kind words and your intent to stay with us again - we look forward to welcoming you back soon! Best regards from the team at the BEST WESTERN Hospitality Inn More 

sydney
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 2, 2016

The room was clean and tidy. Annoyed I wasn't told until checkin that the restaurant was open that day. Chose to stay here for the convenience of having a restaurant after a big day travelling. Breakfast is included but doesn't start until 7am. Not good for those people who want to get on the road early. Breakfast should begin at... More 

Helpful?
Thank Emily L
London, United Kingdom
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 21, 2015 via mobile

The hotel is in the town and a short drive from the main highstreet. It looks like 1970s motel from the outside and actually not all that appealing. Had we not booked on line we'd probably have driven past. But that's unfair as the hotel/motel has been kept reasonably modern inside. The rooms are of single brick construction so if... More 

Helpful?
Thank StaysinHotels
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Carnarvon, responded to this review

Dear StaysinHotels Thanks so much for your comprehensive and informative review of our property. We are pleased that you enjoyed our special little touches of outback hospitality! Yes, we are an "oldie but a goodie" and take pleasure in going that little bit further to ensure a pleasant stay with us. We trust you enjoyed your travels and had some... More 

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