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All 21 Rust hotels

Hotel Castillo Alcazar

4.0 of 5 Hotel   |   Europa-Park Strasse 4 + 6 | at Europa-Park Resort, 77977 Rust, Baden-Wurttemberg, Germany
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Hotel Castillo Alcazar
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Ranked #5 of 21 hotels in Rust
A recent review
3 of 5 stars reviewed 2 days ago
m0zen Geneva
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160 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We booked this hotel through an agency for 3 nights. We kind of expected that it would be a busy "disney style" hotel. Regardless of weather one likes this type of hotels or not, we chose it for two reasons: 1) it's conveniently close to the park (we expected the rooms to be soundproof) 2) it's got an indoor and... More

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den haag
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 13, 2014

The staff is very friendly and thoughtful. The location is excellent in the center of the city. A lot of restaurants, beautiful surroundings. And also very clean. Great breakfast. Room has everything you need.

Was this review helpful? Yes 1
Winter Springs, Florida
Top Contributor
63 reviews 63 reviews
63 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 12, 2014

Great location along with the other Europa Park hotels situated towards the rear of the park. Hotel guests at Europa Park have their own park entrance gate, their own Monorail stop, and are granted early entry/access to certain rides 30-60 minutes before park opening each day. The hotel itself is a Spanish theme (along with the two adjoining hotels which... More

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Wangen an der Aare, Switzerland
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 5, 2014

Me and my family we had a lovely evening in this Restaurant, really cool with typical Spanish atmosphere, every single dish were very very good and the buffet was great! If you go to the EuropaPark you must have a lunch or dinner here!

Was this review helpful? Yes 1
Zurich, Switzerland
15 reviews 15 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 13, 2014

We traveled to hotel Castillo Alcazar with our 2 children aged 8 and 11 and we all had an absolute blast. I have to admit that the hotel has exceeded my expectations as I was quite skeptical of what I would get from a "theme" hotel. The decoration is really well done, and everything matches the "old castle" style. The... More

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Prague, Czech Republic
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 27, 2014

Although we have visited the park itself many times, it was the first time we decided to stay in Castillo. What a great decision! Since there was 5 of us and a dog we decided to get the Princess Tower (which literally is a huge tower absolutely amazingly decorated). The "room" was worth every Euro. Spacious consisting of several huge... More

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Ramstein-Miesenbach, Germany
16 reviews 16 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 1, 2013

We booked the Hotel Castillo Alcazar for the Thanksgiving holidays, and I really enjoyed the stay. Checking in was a breeze, the room was impeccable, did not have to call for service, or assistance during our time there. Breakfast was included, and it had a complete selection, not just the usual "continental". The EP-Express train stop is a 3 minute... More

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Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 31, 2013

We went for a little journey to the "Europa Park" and booked this hotel. The reception is the same as the Hotel El Andaluz and you have a little parkhopuse for your car. The check-in took some time , because the most people come in the morning, because you have an half an hour earlier acces to the park. The... More

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London, UK
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 8, 2013

We did enjoy our stay however some staff were not so welcoming, the staff meeting and greeting looked tired or fed up and just looked on as we looked lost!!.(We had to check in at one of the other hotel reception but we knew that and we were fine with that) We did arrive early (before 3.30pm) when we asked... More

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Senior Contributor
35 reviews 35 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 1, 2013

We spent two nights at this hotel. It is a great location, all the amenities are are well appointed. The reception staff are extra helpful and nothing is too much for them. All the staff speak several languages and are very patient with even the youngest patrons. The buffet meals are plentiful with a wide choice that meet all tastes.... More

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Additional Information about Hotel Castillo Alcazar

Address: Europa-Park Strasse 4 + 6 | at Europa-Park Resort, 77977 Rust, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Rust
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Castillo Alcazar 4*
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Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Rust #4 Luxury Hotel in Rust #5 Romantic Hotel in Rust
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Official Description (provided by the hotel)
The themed hotel “Castillo Alcazar” in Rust combines the myth and the splendid design of a medieval knight's castle with all amenities of our days. In the middle of the Europa-Park you dive into the fascinating atmosphere of the proud middle Ages. The decoration and furniture of the rooms are arranged in medieval simplicity, combined with modern comfort like free WLAN. The Europa-Park entrance tickets can be obtained at the hotel reception. In the summer season guests have the possibility to enjoy certain attractions of Europa-Park half an hour (in the winter season one hour) before the park officially opens. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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