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Hotel Castillo Alcazar

Travelers' Choice award winner
Europa-Park Strasse 4 + 6 | at Europa-Park Resort, 77977 Rust, Baden-Wurttemberg, Germany
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Hotel Castillo Alcazar
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Hotel Castillo Alcazar
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229 reviews from our community

Traveler rating
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    86
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155
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zurich, Switzerland
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 2, 2014

Knight themed hotel. Very professional, but not very personal. The Wellness area was a bit small with only 1 or the 2 saunas working. The room was not large, but satisfactory. Very clean and good mattresses. It was very convenient because it is right at Europa park. You can enter the park 30 min before regular guests, but can only... More 

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Medicine hat
Contributor
14 reviews 14 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 27, 2014

I thought this hotel was great! The kids loved the theme of it. It was very close to the park entrance and it had its own monorail stop. The buffet was only ok and was expensive, but was convenient and again the kids liked all the different choices. The only complaint that I have is we booked a shuttle for... More 

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Geneva
Contributor
14 reviews 14 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 18, 2014

We booked this hotel through an agency for 3 nights. We kind of expected that it would be a busy "disney style" hotel. Regardless of weather one likes this type of hotels or not, we chose it for two reasons: 1) it's conveniently close to the park (we expected the rooms to be soundproof) 2) it's got an indoor and... More 

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den haag
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 13, 2014

The staff is very friendly and thoughtful. The location is excellent in the center of the city. A lot of restaurants, beautiful surroundings. And also very clean. Great breakfast. Room has everything you need.

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Winter Springs, Florida
Top Contributor
63 reviews 63 reviews
63 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed June 12, 2014

Great location along with the other Europa Park hotels situated towards the rear of the park. Hotel guests at Europa Park have their own park entrance gate, their own Monorail stop, and are granted early entry/access to certain rides 30-60 minutes before park opening each day. The hotel itself is a Spanish theme (along with the two adjoining hotels which... More 

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Wangen an der Aare, Switzerland
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 5, 2014

Me and my family we had a lovely evening in this Restaurant, really cool with typical Spanish atmosphere, every single dish were very very good and the buffet was great! If you go to the EuropaPark you must have a lunch or dinner here!

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Zurich, Switzerland
Contributor
15 reviews 15 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 13, 2014

We traveled to hotel Castillo Alcazar with our 2 children aged 8 and 11 and we all had an absolute blast. I have to admit that the hotel has exceeded my expectations as I was quite skeptical of what I would get from a "theme" hotel. The decoration is really well done, and everything matches the "old castle" style. The... More 

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Prague, Czech Republic
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 27, 2014

Although we have visited the park itself many times, it was the first time we decided to stay in Castillo. What a great decision! Since there was 5 of us and a dog we decided to get the Princess Tower (which literally is a huge tower absolutely amazingly decorated). The "room" was worth every Euro. Spacious consisting of several huge... More 

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Cheyenne, Wyoming
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 1, 2013

We booked the Hotel Castillo Alcazar for the Thanksgiving holidays, and I really enjoyed the stay. Checking in was a breeze, the room was impeccable, did not have to call for service, or assistance during our time there. Breakfast was included, and it had a complete selection, not just the usual "continental". The EP-Express train stop is a 3 minute... More 

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Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 31, 2013

We went for a little journey to the "Europa Park" and booked this hotel. The reception is the same as the Hotel El Andaluz and you have a little parkhopuse for your car. The check-in took some time , because the most people come in the morning, because you have an half an hour earlier acces to the park. The... More 

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