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The Maya Hotel

Certificate of Excellence
EH-178 , Civil Lines | Near BMC Crossing on GT Road/NH-1, Jalandhar 144001, India
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98 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (28)
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Singapore, Singapore
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Visit jalandhar twice yearly n this is my fourth stay here. My lastest experience has here gone from good to very bad. Have to change room due to poor wifi signal n the new room's was not even functional to begin with until informed. Shower pressure in bathroom intermitment. Restaurant serve me inconsistent food and lastly i was made to... More 

Was this review helpful? Yes
MayaHotelsIndia, Head-Corporate Sales, Mkt. & Development at The Maya Hotel, responded to this review

Greetings from the city of sports goods, leathers goods and The Maya Hotel, Jalandhar! Dear Mr. C.Y. Yung, We are grateful to you for letting know, others how are we doing! Wi- Fi Signal: Certain areas of low signal have been identified, which will be resolved before July 21, 2015. Intermittent shower pressure issue has been improved considerably. Electronic key... More 

New Delhi, India
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed with Maya Hotel on a quick dash to Jalandhar during May 2015. The plan was to stay with a local friend, who unfortunately wasn't available. Did a quick search on TA and called Hotel Maya to book a room for myself. The hotel is pretty close to city centre at BMC Crossing. The staff at reception was not... More 

Was this review helpful? Yes 1
MayaHotelsIndia, Head-Corporate Sales, Mkt. & Development at The Maya Hotel, responded to this review

Greetings from the city of sports goods, leathers goods and The Maya Hotel, Jalandhar! Dear Mr. Rohit Dhanda, Thank you for taking your time to review Maya Hotels, Jalandhar. Yes, it was one off day and this doesn't happen every now n then. There was PMS hardware connectivity issues with front desk computer system effecting delay in check-out process, which... More 

Cairns, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

My room was 406 in Maya hotel, Jalandhar. The reception was quite friendly when I arrived and then the porter was quite helpful showing me round the room and all the amenities. Rajinder Singh came to my room soon after I settled in and set up my wireless and asked how the room was.

Was this review helpful? Yes
Perth, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was very grateful for the help I received fromMr Rajinder Singh from the front office for setting up the computer wi-fi for a grandmother lwho is not an expert in such things. Very nice to have the help after a tasty meal in the restaurant, and a welcoming glass of cold water when I arrived.

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Gurgaon, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 12, 2015

The room was good and comfortable. The breakfast and the dinner buffet were well laid out and the staff was very courteous. The internet facility is also good and the person att he recption is ready to help at all times of the night and day.

Was this review helpful? Yes 1
Amritsar, Punjab, India
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 7, 2015

I stayed here with my friends . It was a wonderful stay .. Saturday buffet was so delicious and the live music was also good .. Rooms were comfortable and service was good .. Its true value for money . . Its located near bustand and railway station is also nearby .. There is a mall near by to you... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed April 24, 2015

Stayed at The Maya for the 3rd time. Booked and got a very nice spacious executive corner room with a good bed and table chairs etc. Great pleasant staff and courteous helpful, Sanjeev, lobby manager. The lift is as always a nice feature. Wi fi works very well. The breakfast has limited selection, could do better but still good. Very... More 

Was this review helpful? Yes 3
MayaHotelsIndia, Head-Corporate Sales, Mkt. & Development at The Maya Hotel, responded to this review

Greetings from the city of sports goods, leathers goods and The Maya Hotel, Jalandhar! Dear Mr. Basil Singh, Thank you for taking your time to review the Maya Hotels, Jalandhar.! We shall be grateful if you could advise us specific item/items w.r.t. buffet breakfast option enabling us to tweak our menu. Serving 35-40 items in a breakfast cannot be considered... More 

Chandigarh, India
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed April 19, 2015

Good comfortable stay. great hospitality good food, "get Tally" a good place to sit and enjoy the music and drinks. the place is well connected to all parts of the city. Good value for money for stay and food.

Was this review helpful? Yes 4
Jalandhar, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 16, 2015

i stayed here april 2015, i really enjoyed my stay, i felt very welcome and more importantly safe here staying on my own as a single woman staff at reception went out of their way to help me as did both managers mr gupta/mr sanjeev. as an eco friendly hotel,empty bottles of shampoo etc are refilled great for carbon footprint.... More 

Was this review helpful? Yes 3
Singapore, Singapore
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 15, 2015

My 3rd visit and must compliment that improvements have been made since my last stay. Internet connection (wifi) is much improved and much appreciated. F&B service still needs improvement especially the breakfast spread is too limited. Nice personal touch with the complimentary train station transfer upon my departure is much appreciated at 5am. Courteous reception staff, wish i can say... More 

Was this review helpful? Yes
MayaHotelsIndia, Head-Corporate Sales, Mkt. & Development at The Maya Hotel, responded to this review

Greetings from the city of sports goods, leathers goods and The Maya Hotel, Jalandhar! Dear Mr. Chun Yew Yung, Thank you for letting know others, how are we doing! We shall be grateful if you could advise us specific item/items w.r.t. buffet breakfast option enabling us to tweak our menu. Serving 35-40 items in a breakfast cannot be considered limited... More 

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