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All 4 Webster hotels

Holiday Inn Express Hotel & Suites Webster

2.5 of 5 Hotel   |   860 Holt Road, Webster, NY 14580
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Ranked #3 of 4 Hotels in Webster
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
WillG568 Pickering, Canada
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142 reviews from our community

Traveler rating
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Pickering, Canada
Contributor
20 reviews 20 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We were just in Webster on a return trip for our annual Golf Trip, 28 of us. The hotel and their staff were just great, the rooms were excellent. We rented the front ballroom each night for our meetings and award presentations. One night we ordered in pizza and the other dinner was catered by Proetti's, a local family owned... More

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Blainville, Canada
Top Contributor
78 reviews 78 reviews
37 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

I was pleasantly surprised with property here when I first arrived. The property looks pretty new and is well maintained. Upon entering the lobby you could tell right away that this place was very clean. I was immediately greeted by the front desk and was checked in. I made a quick stop in the wash room down the hall and... More

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Gurgaon, India
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

It is located right behind the north ponds park in webster. You can take a walk along side the pond or go fishing in the pond. The hotel has a nice pool and gym. The breakfast is good and there are sufficient hot breakfast options which I liked the most. The staff is very welcoming and willing to help always.... More

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Senior Contributor
34 reviews 34 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 9, 2014

I came here for a Scor camp (string camp for adults) and really had a great experience: breakfast was the real deal (not just bagels and toast), staff was friendly, access to a walking trail, outdoor patio with fire pit and barbecue, pool (handicap accessible) and fitness center, large rooms with comfortable beds and space to move around, etc. They... More

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Albertson, New York
Contributor
19 reviews 19 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 9, 2014

Spent one night while visiting family in the area. Check in was efficient. Two rooms on two floors. Both clean, quiet, and convenient. Only had coffee in the morning and it was hot and plentiful. Plan on coming back next month when we are next in town.

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Arizona
Contributor
16 reviews 16 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 15, 2014

Stayed a month for work on night shift given a top floor no noise good workout room for me not the weight lifters and the 1 mile around the lake park is a good walk. Got to have my doggie fix. Being as company paid it was a great price. Breakfast was good and everyday almost the same. Dehydrated eggs... More

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 20, 2014

Included free breakfast with hot items in a tidy room with adequate number of tables. Free wifi was fast enough for checking emails. Quiet and clean rooms. No problems whatsoever. If you paid for the Biltmore then you'd expect the Biltmore, but at this price point, it was more than adequate!

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Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 9, 2014

Great size rooms with 2 double beds, seating area, and all the usual. Clean, good service and close by the shopping area and the 104. There is a useful shuttle service too. Free parking (useful with a big van!) and a pool. Did what it needed too, did it well.

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Mendon, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 23, 2014

1. On arrival we got to our room to find the door open and maintenance staff eating lunch listening to music! I was told by the maintenance guy to wait in the hall for a few minutes! After 10 min of waiting my husband had the room changed! 2. Dirty, I found my sheets had not been changed and had... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Dear flabbygabby, Thank you for taking the time to share your comments online. It is unfortunate that this stay was a disappointment. We have sent you a private message to discuss further. Sincerely, Pam G Case Manager IHGCare More

Newberg, Oregon
1 review
1 of 5 stars Reviewed February 23, 2014

I have stayed at this hotel many times for business. Unfortunately I do not have to much of a choice. The WiFi in the hotel is very slow and hard to connect to, and I do mean slow. Do not even think of watching Netflix. The laundry room is inadequate for the hotel size. The maid staff does not seem... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Dear Philip V, Thank you for taking the time to write us a review regarding your recent stay. Please accept our sincere apologies for the overall dissatisfaction you had experienced and for the internet connection as well as the housekeeping services that did not meet your expectations. Rest assured that the issues you have raised have been documented and will... More

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Additional Information about Holiday Inn Express Hotel & Suites Webster

Address: 860 Holt Road, Webster, NY 14580
Phone Number:
Location: United States > New York > Finger Lakes > Webster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Webster 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Webster
Holiday Inn Webster
Holiday Inn Express Webster
Webster Holiday Inn

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