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Holiday Inn Express Hotel & Suites Webster

2.5 of 5 860 Holt Road, Webster, NY 14580
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Webster
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Holiday Inn Express Hotel & Suites Webster
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147 reviews from our community

Traveler rating
    92
    34
    7
    3
    11
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54
22
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Davis Junction, IL
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

My son selected this facility, securing a block of rooms for his wedding. Over 20 rooms were secured by the families, plus a boys lacrosse group was also booked. The entire staff could not have been more pleasant and accommodating! Clarissa and Matthew at the front desk were so willing to meet any request, from a corkscrew to providing extra... More

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Piscataway, New Jersey
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have stayed at this holiday inn location multiple times and feel that the level has gone down. IT is now looking tired. My room door did not lock but the hotel staff got it fixed promptly. It was also a very quiet place and now it has become very busy. The breakfast is good and they also have 24hrs... More

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Burnt Hills, New York
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Clean and quiet is what this place offers. I always have a hard time sleeping at hotels because of the noise or uncomfortable beds but here you get an awesome bed, free wifi, and a very clean room. Additionally, it's a quick drive to the Thruway or downtown Rochester. I would definitely stay here again on my next visit. TnR

Was this review helpful? Yes
Matt K, Front Office Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Hello Rick, Thank you for the kinda words in your review. We're glad you found our accommodations relaxing and we take pride in providing the best experience possible for all of our guests. We look forward to seeing you again on a future visit. -Matt Kasperski Asst. General Manager More

Lititz, Pennsylvania
Contributor
15 reviews 15 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This hotel was a gem. The location of this hotel is great. Easy on/off of the highway. The grounds are beautiful. Including a cozy rear patio (with a grill) and a beautiful park off the back of the property. The hotel itself was well maintained. The rooms spacious and comfortable and the staff was very accommodating. The breakfast was also... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Dear travlwiz, First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your... More

Townsville
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here to be close to NASA as we had booked a tour. Is quite new and very clean. There are a wide array of shops and places to eat in the vicinity. We got a room with a kitchenette for 3. Was very comfortable and would recommend to people going to NASA as it is very close.

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Pickering, Canada
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

We were just in Webster on a return trip for our annual Golf Trip, 28 of us. The hotel and their staff were just great, the rooms were excellent. We rented the front ballroom each night for our meetings and award presentations. One night we ordered in pizza and the other dinner was catered by Proetti's, a local family owned... More

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Matt K, Front Office Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Thank you for choosing our hotel accommodations for your golf trip. With so many beautiful courses around the area Rochester is a great choice for golf. We're glad you also got to experience the finer foods like those offered by Proetti's Italian Restaurant, there are many quality restaurants and entertainment options around the area. Thank you again for the kind... More

Blainville, Canada
Top Contributor
78 reviews 78 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed September 6, 2014

I was pleasantly surprised with property here when I first arrived. The property looks pretty new and is well maintained. Upon entering the lobby you could tell right away that this place was very clean. I was immediately greeted by the front desk and was checked in. I made a quick stop in the wash room down the hall and... More

Was this review helpful? Yes 1
Matt K, Front Office Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Thank you for the taking the time to write such nice comments about our hotel. We pride ourselves in maintaining the best appearance possible of our public areas as well as our guest rooms. Our property does have some nice features being located next to North Ponds Park. Thank you for choosing our hotel and we hope to see you... More

Gurgaon, India
Contributor
17 reviews 17 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

It is located right behind the north ponds park in webster. You can take a walk along side the pond or go fishing in the pond. The hotel has a nice pool and gym. The breakfast is good and there are sufficient hot breakfast options which I liked the most. The staff is very welcoming and willing to help always.... More

Was this review helpful? Yes
Matt K, Front Office Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Thank you for the kind comments. We're glad you enjoyed your extended stay and the Country Ho-Down we held in July. We also do a complementary beer night once a week for guests of the hotel. We do appreciate all of our guests and take pride in providing the best level of service. I'm glad to see that reflected in... More

Senior Contributor
34 reviews 34 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 9, 2014

I came here for a Scor camp (string camp for adults) and really had a great experience: breakfast was the real deal (not just bagels and toast), staff was friendly, access to a walking trail, outdoor patio with fire pit and barbecue, pool (handicap accessible) and fitness center, large rooms with comfortable beds and space to move around, etc. They... More

Was this review helpful? Yes
Matt K, Front Office Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Thank you for taking the time to write such nice comments about our hotel. We're glad to hear you enjoyed our complimentary breakfast and extra amenities. Many of our guests find the park behind our hotel is great for a morning run and an evening stroll. We're proud to provide all of our guest rooms with a mini-fridge and microwave... More

Albertson, New York
Contributor
19 reviews 19 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 9, 2014

Spent one night while visiting family in the area. Check in was efficient. Two rooms on two floors. Both clean, quiet, and convenient. Only had coffee in the morning and it was hot and plentiful. Plan on coming back next month when we are next in town.

Was this review helpful? Yes
Matt K, Front Office Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review

Thank you for the kind words and taking the time to review our property. We hope to see again soon on another family visit. More

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Additional Information about Holiday Inn Express Hotel & Suites Webster

Address: 860 Holt Road, Webster, NY 14580
Phone Number:
Location: United States > New York > Finger Lakes > Webster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Webster 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Hotel And Suites Webster
Holiday Inn Webster
Holiday Inn Express Webster
Webster Holiday Inn

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