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All 4 Webster hotels

Hampton Inn Rochester Webster

2.5 of 5 Hotel   |   878 Hard Road, Webster, NY 14580
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Ranked #1 of 4 Hotels in Webster
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 1 week ago
Jessica T New York, United States
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177 reviews from our community

Traveler rating
    126
    38
    11
    2
    0
See reviews for
81
25
9
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff was excellent, the rooms were immaculate and very comfortable, and the complimentary breakfast was fresh and very tasteful. More importantly, even though the hotel was booked for weddings and almost completely full, they found a way to accommodate my family who came on very short notice for a funeral. They made a very painful trip better for us... More

Review collected in partnership with Hampton

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East Rochester, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything about this hotel screams caring. Every member of the staff, whether they were actively on duty or coming off their shift, said Hi, congratulated my wife and I on our wedding, and seemed proud to be a part of the hotel. Emilie, our coordinator for the wedding block of rooms we reserved, was amazing. She really made sure everything... More

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Little Valley, United States
1 review
5 of 5 stars Reviewed 1 week ago

My family recently stayed at the Hampton Inn in Webster for a family wedding. Our experience was great! No complaints. Kids enjoyed the pool/hot tub. Our rooms were quiet and comfortable. Would stay there again.

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Columbus, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

nice hotel with really nice staff. the check-in was extremely pleasant and the staff was quick to please with a request. The morning breakfast was sufficient and you received a free sunday paper which was a nice add. I would recommend this facility to anyone visiting Webster NY

Review collected in partnership with Hampton

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Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear Guest, Thank you for your review and your patronage. It is very nice to hear our staff was able to provide with the service you expected. I am glad you enjoyed the Sunday newspaper while relaxing at our “On the House” breakfast. We hope you choose the Hampton Inn Webster again when traveling to the area. Thanks! Yomara De... More

Fish Kill, NY, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I'm a frequent Hampton and Marriott brand user. This hotel is simply the best value room I've stayed at yet. Large, clean room, with all expected amenities (coffee -NOT in the bathroom, microwave, refridgerator, flatscreen tv, couch, spacious desk with internet, coffee table. Also, best staff ever!

Review collected in partnership with Hampton

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Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear guest, Thank you for your review. I very much appreciate you giving our Brand the opportunity of your business. I am even happier to hear we were able to meet all of your expectations. I am glad you enjoyed all of the amenities we offer and that our staff delighted you with their service. I would like to inform... More

Gloucester, Massachusetts
Top Contributor
71 reviews 71 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is a typical Hampton chain I am always impressed with the hotel chain and the attention to detail ,The morning free breakfast is always a nice feature, Staff is very friendly and held to a high standard. I would recommend a stay at this hotel I would only mention the pool and hottub had some issues with the... More

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Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear guest, The Hampton family appreciates your support and patronage. Thank you for reviewing our hotel. I am pleased to hear you had a great stay and were able to enjoy our “On the House” breakfast. I am very sorry we were unable to provide you with an enjoyable pool area while you were here. We did experience a problem... More

Arlington, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff is very friendly. The rooms were clean and quiet. The hotel has a lot of helpful information about restaurants and activities that is readily available. The coffee bar was well-stocked. We really enjoyed our stay.

Review collected in partnership with Hampton

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Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear Guest, Thanks for your review! I am happy to hear we were able to provide you with the information needed for you to enjoy your visit and with the comfort of a clean room. Thank you for enjoying the coffee bar, the Earl Grey tea is my favorite. I hope you decide to visit us again when traveling away... More

Albertson, New York
Contributor
19 reviews 19 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have been traveling through New York State this week and feel right at home at this Hampton Inn. The room was perfect. The dining area beautiful (We felt we were in a fancy restaurant!) and the people all were very nice. Would recommend highly a stay here.

Was this review helpful? Yes
Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear Guest, I am delighted to hear we were able to meet your expectations during your visit. I am glad you enjoyed the friendliness of our staff and the facilities, including the room and the dining area. Thank you for taking the time to review our hotel and your patronage. We hope to see you again! Yomara De Jesús General... More

Fredericksburg
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2014

Hotel was was very clean and quiet, could not hear other guests, room was clean neat and comfortable, price was reasonable and complimentary breakfast was pretty good and was neat, clean and organized. Overall, hotel was very good

Review collected in partnership with Hampton

Was this review helpful? Yes
Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear Guest, Thank you very much for reviewing our property. I am glad to hear you enjoyed the cleanliness of our hotel and our “On the House” breakfast. Our staff takes pride and work diligently every day to make sure we provide the best service possible. Please come visit us again! Yomara De Jesús General manager More

Albany, United States
1 review
5 of 5 stars Reviewed August 26, 2014

Hilton rooms are designed now for taller people, I am 5'2" and can't properly access counters, shower, bed, chair unless in handicapped access room. Have been told it is fine to ask for handicapped access room to have furniture etc. reachable for my height.

Review collected in partnership with Hampton

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Additional Information about Hampton Inn Rochester Webster

Address: 878 Hard Road, Webster, NY 14580
Phone Number:
Location: United States > New York > Finger Lakes > Webster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Rochester Webster 2.5*
Number of rooms: 90
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Also Known As:
Hampton Inn Rochester Webster Hotel Webster

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