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Hampton Inn Rochester Webster

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878 Hard Road, Webster, NY 14580
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Hampton Inn Rochester Webster
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Hampton Inn Rochester Webster
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234 Reviews from our TripAdvisor Community

Traveler rating
    164
    52
    13
    5
    0
See reviews for
103
32
12
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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  • All months
    (234)
  • Mar-May only
    (61)
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    (84)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (38)
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Webster, NY, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Everything about the hotel was spot on. We arrived to a very enjoyable and helpful staff. THe room was clean. My daughter wanted to swim and we only had about 20 minutes before pool closed however they allowed us an extra hour in the pool. Very nice place and people.

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel looked brand new and it was 6 years old. The rooms were nicely decorated, very quiet and very clean. The beds were very comfortable. The gym was small but had the right machines. The pool and hot tub was very clean and nice. Staff is very effiecient, friendly and professional. Helpful in all ways. Complimentary hot breakfast was... More 

Review collected in partnership with Hampton

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Denver, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I can recommend this particular Hampton, it is centrally located and easy to access. All it needs is to be within walking distance of Barry's Irish Pub, and it would be perfect. Excellent staff - very helpful.

Review collected in partnership with Hampton

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Fort Lauderdale, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything you need for a business stay. Conveniently located near expressway, staff is fantastic. Shuttle service is wonderful. Breakfast had many choices to fit about anyone. Wifi was adequate, didnt' use the pool but looked clean and clear.

Review collected in partnership with Hampton

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Dallas, United States
1 review
2 of 5 stars Reviewed 1 week ago

Poor customer service, poor quality of amenities. I would never stay here again. If my company hadn't payed for this trip I would have asked for a refund or compensation for poor service and in room technology.

Review collected in partnership with Hampton

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Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear Mr. Chris N, I would like to thank you for taking the time to review our property. Please accept my sincere apologies for the inconvenience you experienced during your stay. We strive to offer our guests with the best experience possible and it looks we fell short of our goal this time. In order to improve our guest service,... More 

Rochester NY, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very friendly staff, great facilities, modern look, and clean. The breakfast was very good as well. The fitness center and pool looked nice but I did not have time to use it. I would definitely stay at this location again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
McKinney, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here with my family for a memorial. It was clean and comfortable with friendly staff. My kids enjoyed the breakfast and the lobby was nice to sit in while visiting with our local family. We will definitely stay here again when in town.

Was this review helpful? Yes 1
Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear Shelley B, Thank you for reviewing our property. I am very sorry to hear about your loss; please accept my deepest sympathy. It is gratifying to know that the friendliness of our staff, the cleanliness of our property, and our “On the House” hot breakfast met your expectations. Thanks for choosing the Hampton Inn Webster and we hope to... More 

Boston, Massachusetts
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hampton Inn in Webster is only a few years old and well kept up, so that alone can sometimes help in my decision on where to stay. I visit the Rochester area often and found this place to be the best yet for the price. Was also upgraded at no charge to a suite - would recommend theses rooms... More 

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Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear Dave R, I would like to take this opportunity to thank you for your review. I am delighted to learn that you find our property to be the best value in the area. Our staff feels proud of our property and they work diligently to maintain the building like brand new. I am glad the proximity to route 104,... More 

Baldwinsville
Top Contributor
67 reviews 67 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at the Hampton Inn Webster is some of the best around. The hotel is perfect nicely located for Xerox. It is a great hotel that if on the area should be stated at. Within 10in shopping , food , and things to do. This is the second property owners by this group and we will search out other... More 

Was this review helpful? Yes
Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear Mike A., I appreciate you taking the time to review our property. I am happy to hear you had a pleasant stay and were able to enjoy the shopping area and restaurants that are near the hotel. Thanks for your patronage; we hope to see you soon! Yomara De Jesús General Manager More 

Webster, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I rented three rooms for my daughter's 16th birthday. They had a great time in the pool and spa. The rooms were clean and large. There was plenty of space in the king suite for them all to hang out and watch a movie. The breakfast was great! No one went home hungry. The staff is very friendly and the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear Diane R., I am happy to hear your daughter had a great 16th birthday celebration at our property. I am also glad the accommodations such as the pool, spa, room, and our “On the House” hot breakfast exceeded your expectations. Thank you for taking the time to review our property. We hope to see you again soon! Yomara De... More 

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