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Hampton Inn Rochester Webster

Certificate of Excellence
GreenLeadersBronze level
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878 Hard Road, Webster, NY 14580
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Hampton Inn Rochester Webster
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Hampton Inn Rochester Webster
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209 reviews from our community

Traveler rating
    146
    47
    13
    3
    0
See reviews for
96
29
10
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (209)
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    (47)
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Erie, Pa
Contributor
19 reviews 19 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

While on the road for business on my birthday the staff assisted my family in planning a surprise then made the extra effort to give me their own surprise. It's extra touches such as this that make us "regulars" want to keep coming back. Sometimes just an email or a small extra effort makes all the difference after a long... More 

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1 review
5 of 5 stars Reviewed 1 week ago

We use this hotel for our son's championship swim meets. Hampton fulfilled all my requests and then some. I will continue to use this hotel chain. I have never had a problem in the last 6 years of our swim meet travel experience. The beds are very comfortable, the hotel is very clean and the staff was always very welcoming... More 

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St. Catharines, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed over the Canada Family Day weekend (Feb 14 & 15). From the moment we arrived we were treated like family by the front desk representative Emilie. She made us feel so welcome and our children felt so comfortable approaching her during our stay. She gave us great food choices and places to visit- Strong Museum of Play was... More 

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ottawa, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We just stayed here for a hockey tournament. Loved the fact that we could gather in the common area, order food in, and socialize with the team. Location was near the highway, shopping and restaurants.

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Calgary, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a business trip recently and it met my expectations based on previous stays at other Hampton Inn properties. The hotel is clean and the staff is courteous. The fitness room is well equipped.

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Knoxville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel is a basic Hampton, but the breakfast is better than most locations. As is the case with most hotels in this class, they need to upgrade the pool, fitness center, room, bathroom... At many locations, I do not receive points if the room is paid by the company directly. This must change. The law about FF miles from... More 

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West Nyack, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Overall very good service, friendly helpful staff. I was staying in Webster for a College swim meet and there were 3 teams staying at the hotel. The staff kept the common area very clean considering how many young adults were around during the 4 days I was there. Rooms were clean, bed very comfortable. A couple of issues; toilet did... More 

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Webster, New York, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Excellent place to stay. Plenty of things to do at the hotel and lots of places to eat around the hotel. Staff was so helpful.. Breakfast was wonderful for adults and for kids. Pool and hot tub are a big plus. Exercise room and equipment.

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Rochester, New York
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 18, 2015

Wife and I stayed here for a quick get away. Facilities were nice, and comparable with other Hamptons we have stayed at across the country. Room was clean, and nicely laid out, bed was comfortable, and we had a quiet stay. Only noise issue we had was being somewhat woken up around 5:00 AM by the pay-loader in the parking... More 

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Western New York
Top Contributor
156 reviews 156 reviews
53 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed February 16, 2015

My husband and I decided to get out of the house and getaway for an evening. We chose the Hampton Inn Webster after hearing good advice regarding the hotel and seeing its reviews online. Check-in was pleasant and easy with the friendly front desk attendant. We had requested a room away from possible noises from the elevator and other guests,... More 

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Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear guest, I am glad you and your husband enjoyed the cleanliness, décor, amenities, and comfort of your room. I am also pleased to hear you were able to relax in our pool area and enjoy our “On the House” breakfast. I appreciate you taking the time to review our hotel and your sincere patronage. I hope you have the... More 

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