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Hampton Inn Rochester Webster

2.5 of 5 878 Hard Road, Webster, NY 14580
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Certificate of Excellence 2014
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Hampton Inn Rochester Webster
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Hampton Inn Rochester Webster
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202 reviews from our community

Traveler rating
    144
    42
    13
    3
    0
See reviews for
93
28
10
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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West Nyack, United States
1 review
4 of 5 stars NEW

Overall very good service, friendly helpful staff. I was staying in Webster for a College swim meet and there were 3 teams staying at the hotel. The staff kept the common area very clean considering how many young adults were around during the 4 days I was there. Rooms were clean, bed very comfortable. A couple of issues; toilet did... More 

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Webster, New York, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent place to stay. Plenty of things to do at the hotel and lots of places to eat around the hotel. Staff was so helpful.. Breakfast was wonderful for adults and for kids. Pool and hot tub are a big plus. Exercise room and equipment.

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Western New York
Top Contributor
154 reviews 154 reviews
52 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I decided to get out of the house and getaway for an evening. We chose the Hampton Inn Webster after hearing good advice regarding the hotel and seeing its reviews online. Check-in was pleasant and easy with the friendly front desk attendant. We had requested a room away from possible noises from the elevator and other guests,... More 

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Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear guest, I am glad you and your husband enjoyed the cleanliness, décor, amenities, and comfort of your room. I am also pleased to hear you were able to relax in our pool area and enjoy our “On the House” breakfast. I appreciate you taking the time to review our hotel and your sincere patronage. I hope you have the... More 

Richmond, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My stay at the Hampton Inn in Webster was outstanding. What I appreciated most was the attentiveness of the staff - they went out of their way to assist me and REALLY made me feel like they cared. When I had difficulty using the hotel printer they suggested that I email my business presentation to them so THEY could print... More 

Review collected in partnership with Hampton

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Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear guest, Thank you for taking the time to review our hotel. I am pleased to learn our staff took great delight in making sure your needs during your stay were met. I will share your review with the staff, so they are aware of how grateful you are for the services they were able to provide you. Thanks for... More 

Webster, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

No issues, very friendly. Quick check-in and close to the Webster Aquatics Center. Nice continental breakfast. They even called our room to check and see that everything was ok. I would recommend to friends and family.

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Scotia, New York
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Hampton many times, and I must say this is one of the nicest ones we have stayed in. It was spotless, our King studio was beautifully appointed, and immaculate. Even though there was a tourney of swimmers at the hotel (who did take over the public areas in the evening and morning) our room was far removed... More 

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Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear guest, I am glad to hear you enjoyed your stay with us. Our staff works diligently to make sure every guest is provided with a clean and comfortable environment. We strive to make sure the best service is provided to each guest according to their expectations and I am happy yours were met and you were not disturbed by... More 

Webster, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We love this hotel and have stayed here on a number of occasions. The staff is great and the rooms are always clean. This last time we were disappointed in the comfort of the beds. Hopefully they are going to be replaced soon!

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new hyde park, United States
1 review
5 of 5 stars Reviewed January 23, 2015

Just what our group needed after a long day, Service is 2nd to none. Great rooms and the HVAC system does not start and stop all night long and allows you to sleep sound. Clean and comfy, Water pressure and bath essentials were good. I liked the Choc/Chip cookies when coming back on Friday evening. I was also able to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Yomara D, General Manager at Hampton Inn Rochester Webster, responded to this review

Dear Guest, Thank you for taking the time to review our property. It is of great satisfaction to learn the needs of your group were met. Our staff takes great pride in their positions and I am very happy their efforts met your expectations. I will make sure to share your review with them. I am glad you enjoyed the... More 

Merrick, United States
1 review
5 of 5 stars Reviewed January 19, 2015

Clean and comfortable with amenities exactly as stated. Excellent breakfast with variety over the 4 days I was there. Night Manager very accommodating in confirming a very late check in and arranging an extra day's stay without changing rooms in a fully booked hotel.

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Rochester, United States
1 review
5 of 5 stars Reviewed January 14, 2015

Staff was friendly and helpful, room accommodations very nice and clean, VERY comfy beds and pillows! Comfortable lounge that seated a lot of people as they were busy the night we were there. Great waffles for breakfast but plain hot eggs would be nice.

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Additional Information about Hampton Inn Rochester Webster

Address: 878 Hard Road, Webster, NY 14580
Phone Number:
Location: United States > New York > Finger Lakes > Webster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Rochester Webster 2.5*
Number of rooms: 90
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Also Known As:
Hampton Inn Rochester Webster Hotel Webster

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