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All 4 Webster hotels

Fairfield Inn Rochester East

2.5 of 5 Hotel   |   915 Hard Road, Webster, NY 14580
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84%
Ranked #2 of 4 hotels in Webster
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
John I Clifton Park, New York
  • Overview
  • Reviews (59)
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  • Room tips (9)
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59 people have reviewed this hotel

Traveler rating
    30
    20
    8
    1
    0
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21
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16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Clifton Park, New York
Top Contributor
158 reviews 158 reviews
42 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Not all locations of any chain get it right. This location is a credit to Marriott. Very clean. Bed was firm but comfortable. Linens and towels were fine. Pool looked well managed. There is a brand new Dairy Queen next door, which will be a plus. I did not have the complimentary breakfast, but the dining area was pretty full... More

Was this review helpful? Yes
Norwood, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay for two days.. Lauren is a very accommodating and personable. I will be back there next time I go through Rochester. The area is perfect and for those who want to go look at Lake Ontario, it is very close and convenient. Chuck C

Was this review helpful? Yes
ewa t, General Manager at Fairfield Inn Rochester East, responded to this review

Dear Chuck, Thank you so much for staying at the Fairfield Inn in Webster, we appreciate your business and your kind comments. I will make sure to share your review with Lauren. Thanks again. More

Buckingham, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Rooms were clean, bed comfy and staff was excellent. We were only here for 1 evening during a quick weekend visit to the area and this was a wonderful place to rest up after busy days. Breakfast had many options including some hot foods and the breakfast area was very clean. Pool was a good size and not very busy.

Was this review helpful? Yes
ewa t, General Manager at Fairfield Inn Rochester East, responded to this review

Dear Melanie, Thank you so much for staying at the Fairfield Inn Webster. I am very pleased that you have enjoyed your stay with us! Thank you for all your kind comments. We are looking forward to seeing you again in the near future. Ewa Turco More

Cincinnati
Top Contributor
231 reviews 231 reviews
53 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed July 9, 2014 via mobile

The hotel has extremely comfortable beds, with quiet and clean rooms. Breakfast exceeded expectations with sausage patties and fresh scrambled eggs. There was some construction to put an access drive directly to the entrance from the street, so as to make it easier to access. Would stay here again for a future visit.

Was this review helpful? Yes
ewa t, General Manager at Fairfield Inn Rochester East, responded to this review

Thank you for letting us know about your experiences at our hotel. I am very pleased that you have enjoyed our breakfast and had a comfortable night sleep. Thank you for staying with us and we hope to see you in the near future. More

Niagara Falls, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014 via mobile

My family and I stayed for three nights. At first we noticed the resemblance of the building, room sizes, policies etc. to all the Fairfields in the area. Then we realized something was different here... It was the staff. We were shocked to see how great and nice everyone was especially at the front desk. Everybody was extremely caring and... More

Was this review helpful? Yes
ewa t, Manager at Fairfield Inn Rochester East, responded to this review

Thank you so much for your kind comments. We appreciate hearing from our guests. It was a pleaseure of having you and your family staying with us, and we hope that you will vist us again when in the area. Thank you again. More

NIAGARA ON THE LAKE
Top Contributor
96 reviews 96 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 6, 2014

We have stayed here before, and will stay again. It is not a luxury hotel but it has most of the luxury items without the luxury prices. The staff are beyond friendly and efficient, they seem genuinely caring. Front desk service was exceptional (they even made our dinner reservations and followed with a confirmation). Loved the free coffee and chocolate... More

Was this review helpful? Yes
ewa t, Manager at Fairfield Inn Rochester East, responded to this review

Dear Guest, Thank you for taking the time to write a review for our property. It is our goal to provide our guests with amenities and services that make them want to return, and I am very pleased to hear that you enjoyed your Webster Fairfield Inn experience yet again! I especially appreciate your kind words regarding our staff who... More

Ontario
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 22, 2014

We stayed here this past weekend with another family. We were in town to visit the play museum and check out some other attractions. The staff at this hotel were super friendly. Everyone from the lady on the phone when I booked, to the front desk staff, to the lady working the breakfast area. In fact the lady at breakfast... More

Was this review helpful? Yes
ewa t, General Manager at Fairfield Inn Rochester East, responded to this review

Thank you for taking your time to let us know how we are doing. We are delighted that your stay with the Fairfield Inn Rochester East was enjoyable. I have passed your positive comments to our staff. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you... More

Syracuse, New York
Top Contributor
175 reviews 175 reviews
18 hotel reviews
655 helpful votes 655 helpful votes
4 of 5 stars Reviewed March 14, 2014 via mobile

This was a great stay. Hotel. Was immaculately clean. Rooms were great, comfortable and breakfast was wonderful. Service was great. Good location. Only negative is double beds. Queen beds would have been perfect.

Was this review helpful? Yes
ewa t, General Manager at Fairfield Inn Rochester East, responded to this review

Thank you for taking the time to let us know about your stay. It is great to hear that your stay was very enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional... More

Chicago, Illinois
Top Contributor
76 reviews 76 reviews
43 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed March 2, 2014

Stayed at this hotel for one night on business, found the staff very friendly upon check in. The room was clean and fresh and up to typical Fairfield Inn standards. The continental breakfast was better than average. Overnight it snowed a bit and when we left there was a gentlemen in the parking lot with a large broom going around... More

Was this review helpful? Yes
ewa t, General Manager at Fairfield Inn Rochester East, responded to this review

Thank you for taking the time to let us know about your experience. We are delighted that your stay with us was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. I am forwarding your comments to our Engineer John who has been brushing snow off cars for all... More

Rochester, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 26, 2014

I stayed overnight with my daughter for a girl's weekend. Hotel itself is extremely clean and the room was very bright and large. The beds were typical Marriott heaven. There is an all day coffee station and cookies upon arrival. Also, the free breakfast is very nice. I was expecting continental but there were fresh scrambled eggs, sausage, do-it-yourself Belgian... More

Was this review helpful? Yes
ewa t, General Manager at Fairfield Inn Rochester East, responded to this review

Thank you for taking the time to provide your feedback. We are delighted that your stay with the Fairfield Inn Rochester East was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional... More

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Additional Information about Fairfield Inn Rochester East

Address: 915 Hard Road, Webster, NY 14580
Phone Number:
Location: United States > New York > Finger Lakes > Webster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Rochester East 2.5*
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Also Known As:
Fairfield Inn Rochester East Hotel Webster
Fairfield Inn Webster
Fairfield Webster
Webster Fairfield Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
63

Questions & Answers

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10 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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