As a sports family we stay at several hotels throughout the year and I can honestly say that I have never encountered better customer service. The two young guys on the front desk were amazing and Walt the maintenance man went above and beyond. The management of the hotel should be very proud of their team. More

We drove across New York State, from Albany to Rochester, looking for a reasonably priced room in a reputable hotel on a Wednesday night! There was virtually nothing to be found under $225/night from Albany to Uttica, to Syracuse, to Binghamton, to Ithaca, to Rochester, except this a bit out-of-the-way hotel east of Rochester. We resigned ourselves to driving an... More

We had a pleasant two night stay at this hotel in August 2011. The hotel staff was extremely friendly. The hotel was clean. We went to nearby Seabreeze Amusement park and that was about 10 minute drive - very nice. The hotel recommended T's for breakfast. This is a local restaurant in the shopping complex nearby. Very good, inexpensive and... More

Our extended family got together on short notice and booked several rooms at the Webster NY Fairfield Inn the weekend of Aug 5-7. The front desk staff was extremely nice and accommodating. We needed several rollaways and early check-ins and they helped us with a smile. Breakfast was plentiful and apples and cookies were available throughout the day. The rooms... More

This Fairfield Inn doesn't look like much from the outside, but inside it is pretty well updated. Nice lobby, if a little small, and a decent selection of snacks/frozen meals. The fitness room was nice, with two new treadmills and a bike and some weights. The front desk provides earbud headphones. The room was not sparkling but the furniture seemed... More

We stayed at this hotel for two days during our trip from the west to DC. I highly recommend this hotel. It was clean and spacious. The breakfast was good and the staff exceptionally friendly. More

Clean comfortable, rooms have been rehabbed recently. Bed was comfortable and hotel was quite cant ask for much more. Love the fact that hotels in this class offer free wi fi, now Marriott and other major chains need to follow suit with their premier bands. More

I stayed at this hotel after extending my trip to Webster, New York. It was convenient to the expressway, and was situated with shopping and several dining choices just minutes away. My room was fairly spacious, with nice bedding and comfortable mattresses. However, the bathroom was in need of repair as it had chips in the sink, bath and tile,... More

This budget-friendly Fairfield Inn is a clean, inviting, and very well run hotel. When we checked in, the hotel was sold out, but we still received very personal treatment. The room had some unexpected upgrades, such as a wall-controlled thermostat, black granite tops in the bathroom, and extremely comfortable mattresses. (Even more specifically, the room offered Vaseline-brand lotion and Pantene... More