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All 6 Osorno hotels

Sonesta Hotel Osorno

4.0 of 5 Hotel   |   Ejercito 395 Rahue, Osorno 5290000, Chile
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Sonesta Hotel Osorno
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91%
Ranked #2 of 6 hotels in Osorno
A recent review
4 of 5 stars reviewed 4 weeks ago
ludfraga São Paulo, São Paulo, Brazil
  • Overview
  • Reviews (117)
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117 people have reviewed this hotel

Traveler rating
    66
    40
    9
    2
    0
See reviews for
37
37
3
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
São Paulo, São Paulo, Brazil
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a huge hotel that contains a casino and several restaurants. It is very beautiful, new and well-decorated from the reception to the rooms. I was able to sleep very well and had a very pleasant stay.

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SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Guest: Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service. Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working to... More

Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 22, 2014 via mobile

Hands down the best Osorno has to offer. You would be hard pressed to find anything within the range of this hotel. With more than reasonable prices, I was genuinely surprised by what was offered for the rate! Impeccable rooms, very good bar and morning breakfast (included) offerings, along with a buffet style dinner and a restaurant, not to mention... More

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SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Mr. Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working to... More

Santiago, Chile
Contributor
19 reviews 19 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 8, 2013

Our room was big, well equipped and with a beautiful view to the river. Room service was fast and good. Buffet breakfast was the low point. We expected a bit more for the price. We asked bajar to the room and ir was quite better.

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SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Mr. Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service. Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working to... More

Weston, Florida
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 6, 2013

Attend a family event for 3 days in Osorno. This is by far the most modern hotel that you will find in the city. It is located, not in the nicest area in town but it is very safe. Right by the hotel there is a Casino and some stores. There is also a supermarket only 10 minutes walk. The... More

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SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Mrs. Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service. Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. Best Regards. Johnny Flores General Manager Sonesta... More

Geelong, Australia
Contributor
16 reviews 16 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 22, 2013

Was working in Osorno for a week in March 13. Hotel is in a nice location beside the river and within the Casino complex. Large well appointed rooms. Good internet access. A 15 minute walk to the CBD of Osorno which is a small town with not a lot to offer. Saff were friendly. The restaurant is above average. 2... More

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SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Mr. Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service. We appreciate your good comments about the hotel staff, Sonesta Hotel Osorno works daily to satisfy our guests, since quality of service it is our main... More

Surfers Paradise, Australia
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 18, 2013

We were looking for a stopover on our way to Bariloche and the Sonesta turned out to be a very welcome surprise. Real 5 star luxury in a small town. And at a 3 star price using the hotel's weekend package rate. Friendly English speaking staff. The bell boy even helped unpack all the luggage from the motorbike and brought... More

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SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Mr. : Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service Sonesta Hotel Osorno Staff works worries daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep... More

Naestved
Top Contributor
66 reviews 66 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 1, 2013

Basically Hotel is ok with nice spacious rooms, but restaurant was LOUZY !!! Has all facilitets incl a fake ugly copy town 'plastic fantastic'. Tasteless !! Casino, nightclub etc anf no atmosphere. Never again !!!

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SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Guest Thank you for taking the time to fill out your experience at Sonesta Hotel Osorno, Specially what you emphasized about our restaurant infrastructure This is an important information for us to improve our services and recognize our strengths and which features we need to improve in order to give a quality service , which is our main goal... More

Santiago
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 28, 2012 via mobile

Yes. This is for sure the hotel you want to stay at in Osorno, since it is the newest and most modern and "luxury" hotel that you will find in town. It has all of the amenities. The only "buts" that I have are: the food is ok, not the greatest, breakfast buffet is not the best, but it is... More

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SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Miss Carol: Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service. We understand that we must improve our food services. I comment to you that the Gym lamentably it is not exclusive of the Hotel, we... More

Senior Contributor
43 reviews 43 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 22, 2012 via mobile

Stayed on a business trip. Was relaxing and efficient. Didn't spend much time there but was good place to stay. Breakfast had great choice. Rooms were comfortable and it was nice that staff sorted curtains etc before you retired.

Was this review helpful? Yes
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Ms: Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service Sonesta Hotel Osorno Staff works worries daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working... More

Montreal, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 22, 2012 via mobile

Hotel is a bit away from downtown but nice place to stay. I don't think there are better places to stay I osorno. Overall place was good. There are some restaurants attached to hotel (Italian, Japanese) but didn't try it. Ate at the hotel restraint and ordered risotto but it was too creamy for my taste.

Was this review helpful? Yes
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Mr. Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service. Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working to... More

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Additional Information about Sonesta Hotel Osorno

Address: Ejercito 395 Rahue, Osorno 5290000, Chile
Location: Chile > Los Lagos Region > Osorno
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sonesta Hotel Osorno 4*
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66 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Class
Official Description (provided by the hotel)
Sonesta Hotel OsornoSonesta Hotel Osorno belongs to Los lagos Plaza Sol complex; within the facilities we have a modern Casino, a Bowling Centre, a full equipped Gym, an Olympic swimming pool, a shopping centre and a Discotheque.Sonesta Hotel Osorno provides you with 106 modern fully equipped rooms. Each room has air conditioner, amenities, an electronic safe box, central heating, a minibar, a hair dryier, maid service and Cable. ... more   less 
Number of rooms
106

Questions & Answers

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