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All 8 Concon hotels

Radisson Acqua Hotel & Spa Concon

4.0 of 5 Spa   |   Av Borgono 23333, Concon, Chile
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Ranked #2 of 8 hotels in Concon
Certificate of Excellence 2013
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220 people have reviewed this hotel

Traveler rating
    90
    73
    30
    19
    8
See reviews for
25
115
8
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Very modern and nice hotel literally on the sea. The room was spacious and had a exterior Jacuzzi (on the balcony). My rating is 3* because our bed was uncomfortable due to the mattress being worn out (springs were deform and surface wasn't flat). After a first sleepless night I requested a change and this solved our problems, however in... More

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Santiago, Chile
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed at the Radisson Concon a few times and until the last time I had always enjoyed my stay. The service is polite and the rooms are lovely. However, the last time we stayed, the water in the bathrooms did not work properly. I tried to have a shower in the evening of arrival and the water pressure... More

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CarlsonRezidor, Online Customer Support at Radisson Acqua Hotel & Spa Concon, responded to this review

We are sorry you were not satisfied with the condition of the water pressure in your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards. More

Crawley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for three days, I can honestly say the customer service is absolutely first class, from the minute you check in , during your stay and check out, the views are outstanding . Well done to all at Radisson Concon.

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London, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 8, 2014 via mobile

I'm rating this hotel as 5-stars mainly because we wanted a sea-view and found ourselves virtually in the Pacific with the full width windows of the room opening onto surf crashing on the rocks on which the hotel is actually built. Fantastic! Thereafter they could do nothing wrong for me even if the restaurant was distinctly average and over priced... More

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Santiago, Region Metropolitana, Chile
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed December 9, 2013

Quite expensive weekend stay. Could only book Friday night because Saturday fully booked. Nice touch of Champagne and strawberries waiting for us. It was my wife's birthday. Beds good, bath ok. All standard Radisson fare. Nothing to write home about but an ok albeit expensive night. Breakfast ok but not spectacular. 10 to 15 thousand for taxi to Vina del... More

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Hong Kong, China
Contributor
12 reviews 12 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 24, 2013

I stayed here 1 night a couple of months ago, the best is the view. You are right in the ocean, on top of the rocks. The spa is pretty good but a little bit expensive, the pool use sea water and it has sea rocks giving it a really nice look. When I got there my girl friend got... More

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Santiago, Chile
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 5, 2013

Rooms with a great view. Spa next to the waves. Cozy bar, great food. What more could one ask? Well, good housekeeping. That was a disaster, we had to protest because our room was still not ready and made at 6 pm! My wife and I loved it, but service has to be improved.

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Renato F, Customer Service Manager at Radisson Acqua Hotel & Spa Concon, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the hotel. We look forward to your next stay. Best Regards Trinidad López Espinosa Customer Service Manager tlopez@radisson.cl Radisson Acqua Hotel & Spa Concón More

Santiago, Chile
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 20, 2013

We went on a weekend getaway to this hotel. Nice room right on top of the ocean, great view, but that was it. The room is average, the breakfast was ok. No chance of a late checkout in spite of what they offer. The inside pool of salt water was lukewarm, you could´t stay in for long without getting cold.... More

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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 18, 2013

Positives: -Hotel is on the cliffs over the water, with incredible views from everywhere on property including rooms -Literally wake up to the private ocean (picture attached) -Clean, modern styled rooms -Cool Bar/restaurant on property -Staff was solid Negatives: -Incredibly hard to get to (switch buses, roads were closed etc etc.) so definitely rent a car -Food was average -Have... More

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Ashqelon
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 15, 2013

I have stayed at the hotel for around 10dyas on May 2013, the hotel loby decoration is nice, room windows provide extrodenary sea veiw experiance but here it ENDs, the room is not heated during winter, and I could not see an air condition for summer, tha bed location is nice but very uncomfortable. the key only works once ever... More

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Carlson Hotels C, Online Customer Support at Radisson Acqua Hotel & Spa Concon, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We further apologize for the disappointments regarding the heating and air conditioning, we will be looking into this further to ensure these problems are corrected. To discuss your concern further,... More

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Additional Information about Radisson Acqua Hotel & Spa Concon

Also Known As:
Radisson Acqua Hotel And Spa Concon
Radisson Acqua Hotel Concon
Radisson Concon
Concon Radisson
Radisson Acqua Hotel & Spa Concon Chile
Address: Av Borgono 23333, Concon, Chile
Phone Number:
Location: Chile > Valparaiso Region > Concon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Concon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Acqua Hotel & Spa Concon 4*
Reservation Options:
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