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The Regency Kuwait

Certificate of Excellence
Hotel website
Al Bida'a, Al Tawoon Street, Salmiyah, Kuwait City 22012, Kuwait
Best prices for: 1 room 1 guest
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The Regency Kuwait
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The Regency Kuwait
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274 reviews from our community

Traveler rating
    210
    47
    11
    5
    1
See reviews for
29
26
9
159
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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  • Italian first
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  • Any
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    (274)
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    (80)
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    (56)
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    (74)
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There are newer reviews for The Regency Kuwait
See the most recent reviews
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 21, 2015

This hotel presents itself with a example of excellant service with reasonable prices. The check in up to the service in the lobby is a good experience and make it ideal for prestige customer visits/meetings. The beds for me is a highlight and one of the only places you work in that exstra hours with a very good room breakfast.... More 

Was this review helpful? Yes
TheRegencyKuwait, General Manager at The Regency Kuwait, responded to this review

Dear Louis D, Thank you for choosing The Regency Kuwait for your stay and for the excellent review and do hope we can keep the excellent standards, knowledge and 5 star service that our guests expect. Thank you for your recommending us to fellow travelers. Your kind and positive comments have been shared with the management and associates. Looking forward... More 

Dubai
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 16, 2015

We checked in as a group of 20. Very smooth and quick check in. I loved the breakfast. Lots of choices and the saj counter was perfect. Beautiful flower arrangement we got to see two different settings during our 3 days stay. Rooms are clean and comfortable. Although I don't like classic decor I liked it this time. I booked... More 

Was this review helpful? Yes
TheRegencyKuwait, General Manager at The Regency Kuwait, responded to this review

Dear Adorable79, Thank you for your kind review. We are pleased to know that you and your group enjoyed your stay at our hotel and do hope we can keep the excellent standards and 5 star service that our guests expect. And, in regards to your iPrefer card, we will be considerate when you visit us in the future. Thank... More 

Berlin, Germany
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2015

I have visited The Regency Kuwait in March for 3 days on business trip. Great experience, wonderful venue, professional service and very clean. After a long day with meetings I was happy to enjoy in relaxing atmosphere and great service. This place just gives you a great experience on your trip being business or vacation,great time spend, wish it was... More 

Was this review helpful? Yes 2
TheRegencyKuwait, General Manager at The Regency Kuwait, responded to this review

Dear Almir Z, Thank you for your kind review. We are pleased to know that you had a wonderful stay at our hotel and recommended us for other travelers. We hope we can continue the great work, delivering our 5 star service and satisfying our guests’ needs. Looking forward to welcoming you back soon at The Regency, Kuwait. Yours Mr.... More 

Marbella, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 11, 2015

I have just returned from a 3 day stay at the Regency Kuwait. As always i was there on business. I never expect flawlessness when I am away on short business trips however, that said, I was delighted when the staff remembered my name and my preferences! this is truly "the touch" that makes all the difference. The hotel is... More 

Was this review helpful? Yes
TheRegencyKuwait, General Manager at The Regency Kuwait, responded to this review

Dear KhalilE25, Thank you for once again choosing The Regency for your stay. We are pleased to read such a high recommendation of our hotel. We wish to extend our sincere thanks to you for taking time to offer us your valuable feedback. Looking forward to welcoming you back soon to The Regency. Yours, Mr. Aurelio Giraudo General Manager More 

Thane, India
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 9, 2015

It is one of the very good hotel in Salmiya, Kuwait. It provides all comfort require in your business trip. Hotel service is very good, quick and staff behavior is descent. Also accessibility to business hub in kuwait is very good.

Was this review helpful? Yes
TheRegencyKuwait, General Manager at The Regency Kuwait, responded to this review

Dear OmNamahShivay03, Thank you for your kind review and choosing The Regency for your stay. We are delighted to know that you had a pleasant and a comfortable stay at the hotel and do hope we can continue the good work. Looking forward to welcoming you back soon to The Regency. Yours, Mr. Aurelio Giraudo General Manager More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 7, 2015

Let's start with the ugly!! The receptionists are the only ugly thing about this hotel! They are rude , snappy and seem in a rush even if there is no one else waiting!! Whenever we have questions they get snappy and defensive! However, the lady who showed us to our room is nice and upbeat!!! The hotel views are excellent.... More 

Was this review helpful? Yes 1
TheRegencyKuwait, General Manager at The Regency Kuwait, responded to this review

Dear Talal s, Thank you for choosing The Regency for your stay and for the review. We apologize for your disappointment that your questions were not answered in a hospitable way. We have discussed this matter with the concerned department head for the immediate action. In regards to the cancellation process, after investigation it seems that you have booked through... More 

Bahrain
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 7, 2015

I stayed in this hotel in March 2015 in a business trip. My room was basically a junior suite. The hotel was fantastic in every aspect. The staff were so much friendly. The room (suit) was clean and luxurious. The bed was very comfortable. The lobby is big and there is a a terrace with beautiful view. Having a coffee... More 

Was this review helpful? Yes
TheRegencyKuwait, General Manager at The Regency Kuwait, responded to this review

Dear AKHamad, Thank you for your kind review. We are pleased to know that you had a wonderful stay at our hotel and recommended us for other travelers. As for your valuable feedback, please note that we have taken your comments into consideration for Silk Road restaurant. Thank you for taking time to offer us your valuable comments. Looking forward... More 

St. Petersburg, Russia
Top Contributor
303 reviews 303 reviews
206 hotel reviews
302 helpful votes 302 helpful votes
2 of 5 stars Reviewed March 6, 2015

Yes, this property is charming and expensive as well so we were prepared to be wowed. Forget it. Too much mess and cons for 3 night stay: - the 1st room they gave for us was without wi-fi. No wi-fi at all. We were spending 3.5 hours after red-eye flight watching the staff who was going to a1nd out oа... More 

Was this review helpful? Yes 2
TheRegencyKuwait, General Manager at The Regency Kuwait, responded to this review

Thank you for sparing the time to comment on your recent stay with our hotel. Being the leading five star hotel in Kuwait, we do appreciate those observations and comments reported from all of our valued guests to continually develop our services and maintain our high standard of service delivery. In regards to your feedback, first of all, please accept... More 

Kuwait
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 13, 2015

I was staying with my family for a couple nights, it was amazing stay as usual , our favorite place in kuwait is Regency , warm welcoming from the Reception, tasty welcome drink (my wife like it), royal escorting by Beautiful lady with full informations about hotel facilities as well room orientation. Clean room with nice beach view. Fully equipped... More 

Was this review helpful? Yes 6
TheRegencyKuwait, General Manager at The Regency Kuwait, responded to this review

Dear Samkh88, Thank you for taking time to offer us your valuable feedback. We are delighted to know that you had a wonderful time at our hotel; your positive comments have been shared with our team members. We also thank you for recommending us to fellow travelers and look forward to welcoming you back soon to The Regency! Yours, Mr.... More 

Kuwait City, Kuwait
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 10, 2015

Overall we really enjoyed our breakfast. It's such a good value and that I recommended it and will be going back. The restaurant was kind of busy with a number of large tables but the quality of the food on the buffet did not soar at all. The variety of food is extensive and the freshness is there considering it... More 

Was this review helpful? Yes 4
TheRegencyKuwait, General Manager at The Regency Kuwait, responded to this review

Dear Max K, Thank you for choosing The Regency Kuwait. We are grateful for your kind compliments about our extensive breakfast and quality of food at Silk Road, The Regency’s main restaurant. Thank you for your recommending us to fellow travelers. Your kind comments have been shared with the management and associates. Looking forward to welcoming you back soon to... More 

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