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Leonardo Club Dead Sea Hotel

Travelers' Choice award winner
Mobile Post Dead Sea, Ein Bokek 84960, Israel
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Leonardo Club Dead Sea Hotel
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Leonardo Club Dead Sea Hotel
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436 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

A friend and I spent 3 days and 2 nights for a well-deserved rest from our usual busy lives. We liked the all-inclusive meal plan, because we didn't have to do any planning, and the food was plentiful and varied. We enjoyed the whirlpool (jacuzzi) and the salt-water pool in the spa. The evening entertainment was ok. We felt we... More 

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is one of the most dirtier places I have ever been in. All over ,.. cigarets ends, pop sticks, uncleaned glasses being reused, bad food , empty plastic cups in the pool, the Gymboree is not being cleaned. For every thing there is a 15 min queue. And it goes on ... On the upside it has eat as... More 

Was this review helpful? Yes
TANYA M, Guest Relations Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Senior Contributor
35 reviews 35 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is clean, not very modern, rooms are clean and comfortable. All inclusive is OK but do not wait the same quality like in Turkey. Kitchen is tasty, but sometimes you should be very very very creative. If you have car ask where you can park without any risks... Sea and place close swimming Are nice and comfortable for small... More 

Was this review helpful? Yes 2
TANYA M, Guest Relations Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 31, 2015

This hotel was the worst hotel ever say at. Terrible shape and need a renovation. Room was very dirty. Dining room was very very dirty! There was bird pup on on the floor in dining room. I spoke to the manager she said that it very hard to catch them. We and up moving to another hotel. I would not... More 

Was this review helpful? Yes 2
TANYA M, Guest Relations Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear Jerry K Thank you for staying recently at our hotel. It is a big disappointment for us to read your review, as it certainly does not reflect the high standard of services that we strive to provide. We sincerely hope that you will give us the opportunity to welcome you back again in the future . Kind regards, Tanya... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2015

The hotel is clean,with good service,great food in every time of the day. The beach is 100 meter from the pool wich is great! I recommend this hotel for every one! There are activities at the pool in the mornings,and shows at night. I'm sure going to come back here!

Was this review helpful? Yes 1
TANYA M, Guest Relations Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tanya M More 

Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 15, 2015

We stayed in the hotel for over a week (2 Jan – 11 Jan) and overall it was a wonderful experience. The rooms are nice and clean. The food is tasty and plenty, you can’t ask for more! Special thanks goes to barista Daniel who served yummy cappuccinos in the morning. However, the floors in the dining room are often... More 

Was this review helpful? Yes 2
TANYA M, Guest Relations Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear Sarah Thank you for choosing Leonardo club Dead Sea and for taking the time to post a review. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us. Thank... More 

Wellingborough, United Kingdom
Top Contributor
77 reviews 77 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 12, 2015

Expected a lot more for this very expensive two day stay,,where to start,well the all inclusive part.i.e the food was excellent,great variety,well cooked ,well presented and plenty of it. The room, was a suite ,so plenty of space,with a large comfortable bed,but the room was passed its prime and was in need of TLC,also I think the sofa bed had... More 

Was this review helpful? Yes 1
TANYA M, Guest Relations Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear Guest, Thank you for letting us know your valuable insights about your stay with us. we are very upset to hear that your trip to hotel leonardo club was less pleasant than you expected. We sincerely hope that you will give us the opportunity to welcome you back again in the future. Thank you. Kind regards, Tanya Mayzelman More 

Zhytomyr, Zhytomyrs'ka Oblast', Ukraine
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2015

Very good hotel which includes: very good SPA with warm water from dead sea, excellent restaurant ( with 5 times food per day ), free nice drinks, very professional personal, beautiful views, nice beach.

Was this review helpful? Yes 2
TANYA M, Guest Relations Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear Guest, thank you for posting your exciting review on trip advisor website. We are very happy to notice that you had a fantastic stay with us and enjoyed our unique building and great service .We highly appreciate your positive comments. We will be glad to see again in our hotel. Tanya Maizelman More 

israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 22, 2014

Stayed 18th to 21st dec all reviews read really put me off but outstanding the food is fabulous cant believe the amout and variety .drinks of all sorts available all day beers colddrinks wines etc.icesuckers icecreams creambos for everyone. Dining room cleaning all the time tables cleaned and reset in minutes. No shouting run by asharat and all our beduins.... More 

Was this review helpful? Yes 1
TANYA M, Guest Relations Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear yentaIsrael . Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tanya M More 

NYC
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 21, 2014

The hotel is nice, location is good. Rooms are reasonable but the biggest issue we had is how dirty everything in the hotel is. The rooms, beds, sheets, plates - that's too bad. Will not come back to this hotel.

Was this review helpful? Yes 3
TANYA M, Guest Relations Manager at Leonardo Club Dead Sea Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

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