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Leonardo Privilege Hotel Dead Sea

3.5 of 5 Neve Zohar | Mobile Post Dead Sea, Ein Bokek 86930, Israel
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Leonardo Privilege Hotel Dead Sea
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Leonardo Privilege Hotel Dead Sea
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356 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Cloud, Minnesota
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Rooms are dirty, it looks like they are in the process of remodeling their rooms, but it looks like work that a five year old child did. Staff takes a long time to deliver anything... The room we first checked into was just appalling. To dirty, hair on the floor, in the sheets. It looked like a hotel room you... More 

Was this review helpful? Yes
Adva B, Manager at Leonardo Privilege Hotel Dead Sea, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Tel Aviv, Israel
Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was with my wife weekend (2 nights), full board (three meals a day, free drinks including wine, beer) I thought that if all inclusive food so I would be disappointed, but thankfully the food was more from brilliant, lively meals can be compared to Michelin star restaurants. I got a room on the 6th floor with sea view and... More 

Was this review helpful? Yes
Adva B, Manager at Leonardo Privilege Hotel Dead Sea, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Adva Ben Yakar Room Divisin Manager More 

Dimona, Israel
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is one of a kind. The staff attends to all needs from the most obstract to the subliminal. The meals are fit for kings with pleanty to choose from. The view is breath-taking from sunrise to sunset. The hotel is family oriented with all needs seen to. In addition there are shuttles to the beach and back provided... More 

Was this review helpful? Yes
Adva B, Manager at Leonardo Privilege Hotel Dead Sea, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Adva Ben Yakar Rooms Division Manager More 

Illinois
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

First of all, let me point out that I've been a flight attendant for over 26 years and I have never had seen the dirt and unsanitary conditions like this before in my many years of travels. The Leonrdo was booked through a tour operator, so I realy want this tour operator to stop using this property. Our room was... More 

Was this review helpful? Yes 1
Adva B, Manager at Leonardo Privilege Hotel Dead Sea, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The room we got was dirty and this is a small stuff I'm talking about. Some dirt can easely be remooved with wipes. I can forgive average food and etc. but for me, when the room havn't been clean properly is the sign of disrespect. This specific hotel is far from another hotels in Ein Bokek and from 2 small... More 

Was this review helpful? Yes 1
Adva B, Manager at Leonardo Privilege Hotel Dead Sea, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 24, 2015

That hotel was chosen by my friend who knows the area well. By his own admission he would not choose it in summer because the walk to and from the beach is not easy. Although hotel does provide shuttle service to and from the beach it is not reliable. It supposed to be running every 20 minutes but we had... More 

Was this review helpful? Yes
Adva B, Manager at Leonardo Privilege Hotel Dead Sea, responded to this review

Dear Guest, Thanks for choosing to spend your vacation in our Hotel. I read your response and Your comments regarding the sattel driver to his superiors. I was glad to read your response regarding the Spa, the hotel staff and food Quality We would be happy to see you among our guests again. Sincerely, Adva Ben Yakar Rooms Division Manager More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 11, 2015

I stayed at the hotel for 2 nights and I must say I was surprised by the high level in all areas! The level of the food was very good, had a variety of meats, salads, hot side dishes and desserts. In addition, the hotel and room cleanliness level was very high, the hotel staff was attentive and helped with... More 

Was this review helpful? Yes
Adva B, Manager at Leonardo Privilege Hotel Dead Sea, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Adva Ben Yakar Room Division Manager More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 4, 2015

The hotel is as dedcribed, its in a nice location and all the facilities is as described. However the feeling is of a cheap establishment in a good hotel. Almost all the staff could not speak English. None of the staff ever smiled and begrudgingly answered our queries. The airconditioning was broken and after telling the staff half a day... More 

Was this review helpful? Yes 2
Adva B, Manager at Leonardo Privilege Hotel Dead Sea, responded to this review

Dear Zvi Thank you for choosing to stay our hotel and for bringing your guest comments to our attention. Please accept our sincerest apologies on behalf of the hotel staff and myself for not succeeding in creating a fulfilling experience during their stay. I regretted to read the comments regarding the hotel staff and the airconditioning un your room. Your... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 21, 2014

good food, decent service, but: 1. Sunday morning toilet in the spa was disgustingly dirty 2. In the restaurant, sparrows are flying under the ceiling and sitting on the chandeliers. The chandeliers are covered with a thick layer of bird excrement. And the birds are defecating on the tables and people below. This is a serious health hazard.

Was this review helpful? Yes 1
Adva B, Manager at Leonardo Privilege Hotel Dead Sea, responded to this review

Dear Isakich Thank you for choosing to stay in our hotel and for bringing your guest comments to our attention. Please accept our sincerest apologies on behalf of the hotel staff and myself for not succeeding in creating a fulfilling experience during their stay. I regretted to read the comments regarding the level of cleanliness in the Hotel Spa and... More 

Jerusalem, Israel
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 19, 2014

I stayed in the hotel with my girlfriend two nights, a month ago, and we were dissapointed. We got a "superior" room, which was fair with just the basic utilities. the food was varied and good. all the rest was very dissapointing: the ladies-toilets of the open-air pool were dirty and their doors didn't close properly. people smoke all around... More 

Was this review helpful? Yes 2
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Additional Information about Leonardo Privilege Hotel Dead Sea

Address: Neve Zohar | Mobile Post Dead Sea, Ein Bokek 86930, Israel
Location: Israel > Dead Sea Region > Ein Bokek
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Leonardo Privilege Hotel Dead Sea 3.5*
Number of rooms: 280
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Also Known As:
Leonardo Privilege Hotel Dead Sea Israel

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