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All 30 Stone Town hotels

The Africa House Hotel

4.0 of 5 Hotel   |   Shangani Street, Stone Town, Tanzania
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The Africa House Hotel
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Ranked #28 of 30 Hotels in Stone Town
A recent review
5 of 5 stars reviewed 1 week ago
James-A1 Nan
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161 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Moscow, Russia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

waiter bring us hand written bill for the dinner 300000 tzs instead of 90000tzs. after that we asked management review our bill. floor manager and general manager don't know how to calculate. we teach them for the mathematics. after that, when we calculate right amount and decide to pay - they asked for 5 % more for the credit card... More

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Nan
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Had the pleasure of visiting this hotel back in July this year. A beautifully renovated character hotel with magnificent rooms and amazing views of the sea. Pretty good food and drink as well. What really makes this place though are the staff that can't do enough for you. I'd practically like to thank the receptionist on the front desk who... More

Was this review helpful? Yes 1
santoshkumar712, General Manager at The Africa House Hotel, responded to this review

Dear Sir, We are thankful to you for your valuable feedback. We look forward to welcome you again. Regards, Santosh Kumar More

New Eltham
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We didn't actually stay at this hotel, although it did look lovely, but went to the terrace for sunset downers, after being taken through many lanes and alleys to get there by our guide ! Get there about 6 so you can get a good seat, then sit back, relax and take in the views and the sunset. The staff... More

Was this review helpful? Yes 1
santoshkumar712, General Manager at The Africa House Hotel, responded to this review

Dear Madam, We are thankful to you for taking out your valuable time to put your feedback about our hotel. It gives us a sense of satisfaction when we get to read such nice comments from you. We look forward to welcome you again. Regards, Santosh Kumar More

Fleet, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Cannot fault Africa House Hotel, the rooms were large, well cleaned each day and they had good air conditioning. The staff were welcoming, friendly and would do anything to make your stay more comfortable. The sunset bar in the hotel is stunning and many people come to the hotel just to sit and have a drink here. The location is... More

Was this review helpful? Yes 1
santoshkumar712, General Manager at The Africa House Hotel, responded to this review

Dear Madam, We are thankful to you for your feedback. We assure you of an even better experience the next time you visit us. Looking forward to serve you again soon. Regards, Santosh Kumar More

Cairo, Egypt
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2014

The hotel was amazing. I loved the room I was in. It's a historical building, very graceful, and very well kept. The staff were very friendly and helpful. I had a water leakage in the bathroom, I called the reception and they immediately sent housekeeping to clean up and a handy-man to fix it. The view from the restaurant and... More

Was this review helpful? Yes 1
santoshkumar712, General Manager at The Africa House Hotel, responded to this review

Dear Sir, We are thankful to you for your feedback. We will continue to strive to raise the level of hospitality to ensure that each of our guest have a positive experience. We will be looking for another opportunity to serve you. Regards, Santosh Kumar More

Tweed Heads, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 29, 2014

Our stay at Africa house was absolutely amazing , the staff and management were the friendliest and most accommodating I've come across anywhere,and I've travelled to over fifty countries, Our room was immaculately clean and opulent,the ideal location on the waterfront overlooking the Indian Ocean was superb. The food and beverage list and quality was again the best .i would... More

Was this review helpful? Yes 2
manoj p, General Manager at The Africa House Hotel, responded to this review

Dear Sir, We are thankful to you for staying with us during your visit to Zanzibar and also for your wonderful feedback. It gives us immense pleasure to know that our efforts are yielding results . Your positive feedbacks are just the rewards we are hoping for. We hope to see you back soon. Regards, Santosh Kumar More

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 29, 2014

I just spent 2 nights here and I wish I could stay longer. The hotel is spotless, all staff are very kind and friendly. Service is excellent, the view of the water is spectacular from their verandas:) I highly recommend this Hotel and thank them for the wonderful hospitality 😀

Was this review helpful? Yes 1
santoshkumar712, General Manager at The Africa House Hotel, responded to this review

Dear Madam, We are thankful to you for your feedback. We are delighted to get such positive reviews from our valued guests. We will continue to strive to improve further to give more memorable experiences to our patrons. Regards, Santosh Kumar General Manager More

Tweed Heads
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 28, 2014

This was a great experience for us in Stonetown, Zanzibar. This property is under new management and my husband and I could not fault their attention to service. The Hotel is fully renovated and has restored the former glory of The English Club that it used to be. Our room was luxurious, clean, had wi-fi and a good selection of... More

Was this review helpful? Yes
manoj p, General Manager at The Africa House Hotel, responded to this review

Dear Madam, We are thankful to you for your feedback. Such positive recognition of our efforts encourage us to set even higher standards of hospitality for our patrons and motivates us to go that extra mile to satisfy our guests' needs. We look forward to serve you again. Regards, Santosh Kumar We are looking forward to More

Tehran, Iran
Top Contributor
50 reviews 50 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 15, 2014

the africa house hotel was under new management when i got there. i found the staff to be kind and helpful, the room was clean and the breakfast was satisfactory. on fridays there is a dj and dancing, so if you prefer peace and quiet and are there on a friday, get a room on the city-side.

Was this review helpful? Yes 4
manoj p, Manager at The Africa House Hotel, responded to this review

Dear Sir, We Thank you for your kind feedback. We feel honured to serve you. The new Management of Africa House Hotel under the vibrant leadership of Mr.Rustom Mirani strives to offer the best in Hospitality to its guests. We are currently reviewing our breakfast and along with our Chef making the most important meal of the day filled with... More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 14, 2014

This location is perfect, especially to watch a sunsets. But service is quite bad, and it looks like they don't even care for their guests (we were waiting for more than 45 min to get just a breakfast!). :/ They should do much better!

Was this review helpful? Yes 3
manoj p, Manager at The Africa House Hotel, responded to this review

Dear sir. we apologies for such an situation that occurred though it surprises me that we have a lavish buffet breakfast each day. our executive chef supervises this personally with our floor manager. I have failed to find your name in our guest list. though we have a complaint desk we would have appreciated if our guest could inform us... More

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Additional Information about The Africa House Hotel

Address: Shangani Street, Stone Town, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Stone Town
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Africa House Hotel 4*
Number of rooms: 15
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Also Known As:
Africa Hotel Stone Town
The Africa Hotel
The Africa House Hotel Zanzibar/Stone Town

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