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All 30 Stone Town hotels

Zanzibar Serena Hotel

5.0 of 5 Hotel   |   Kelele Square, Stone Town, Tanzania
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Ranked #9 of 30 hotels in Stone Town
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
ragz1976 Nairobi, Kenya
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417 people have reviewed this hotel

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Nairobi, Kenya
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

It's location.., immaculate, close to everything important in stone town, the beach, the curio market, forodhani gardens and some historical sites. The staff are very friendly and helpful and the food is good. Travelled with family and the hotel is very child friendly. I would definitely recommend for business or pleasure.

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Annapolis, Maryland, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had planned this to be our last night in Tanzania after our 14 day safari and beach break on the eastern coast of the island. As a result, we only spent one night and all of us (8) wished we had done it differently. This ornate and beautifully decorated hotel sits on a quiet shaded side street but within... More

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NJ
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our last stop on the trip. We had planned it as a way to unwind after our safari. It worked our perfectly. As I have said in other reviews... we spent total of 13 days in Tanzania and stayed at 5 different Serena hotel/lodge/tents. Our needs were: a great safari experience, safe and comfortable hotel (our daughter has... More

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Washington DC, District of Columbia
Top Contributor
54 reviews 54 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter and I were there in August. The hotel is superb with excellent beds, good restaurant, great pool an convenient to everything. While there go to "Memories" and "Experience" for tourist stuff. Memories has a wider selection and reasonable prices. Experiences is high quality tribal art if you are into that kind of thing.

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Hungerford, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I could only find one fault with this hotel and it's just a small niggle. We couldn't easily get to the beach, even though the hotel sits right next to it!! Presumably a safety measure, and the tide comes right in. It just would have been nice. Apart from that, this hotel is terrific. The service is faultless, the rooms... More

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Nairobi, Kenya
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I have read a few of the comments below with regards the service at the Serena, I am indeed very surprised as we had the most outstanding service during the stay, not only was it outstanding but consistent. This was a stay of 11 days, not once were we disappointed. The staff bent over backwards to ensure we had a... More

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Nairobi, Kenya
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are looking for a place to stay and work this is the hotel to be at. Yes it does have an amazing view of the ocean, but work can get done. After viewing some properties in the area, i must say this hotel is worth staying at. A lot of the hotels have not been well aired, hence... More

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San Francisco, California
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When selecting a hotel on Zanzibar we struggled with whether or not to stay in Stonetown or retreat to one of the all-inclusive resorts further away. Fortunately we chose the Serena hotel in Stonetown which meant we enjoyed the best of both worlds! Perfect for us and our teenage daughter. The hotel building is beautiful, bright and airy with traditional... More

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Nairobi, Kenya
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

Tima Tours were my ground handlers during my vacation in Zanzibar & they did an excellent service in creating an ideal program for my visits in Zanzibar & recommending perfect places for my stay & beach relaxation. They airport & transfers made within Zanzibar were offered in clean, air conditioned vehicles & our guide Salum was exceptional in the manner... More

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Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

Located in the center of Stone Town close to the beach. Perhaps the best place to explore the city and the island. Atmospheric rooms, great food, great music nights! I do not want to change anything! Authenticity and luxury!

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Additional Information about Zanzibar Serena Hotel

Address: Kelele Square, Stone Town, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Stone Town
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Zanzibar Serena Hotel 5*
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Also Known As:
Zanzibar Serena Hotel Stone Town
Zanzibar Serena Stone Town

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in Stone Town #3 Business Hotel in Stone Town #4 Spa Hotel in Stone Town #5 Luxury Hotel in Stone Town #5 Romantic Hotel in Stone Town #7 Family Hotel in Stone Town
Hotel Class
Number of rooms
48

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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