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Zanzibar Serena Hotel

Certificate of Excellence
Kelele Square, Stone Town, Tanzania
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Zanzibar Serena Hotel
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Zanzibar Serena Hotel
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484 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portsmouth
Contributor
20 reviews 20 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel with great atmosphere in a good location in Stonetown. Very busy and buzzy place to be and excellent for exploring the wonderful sites of the town. The nightlife and exotic mixture of cultures makes the place exciting

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Cape Town
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A tired hotel. Rooms dowdy and bathroom shabby. Close to town and amenities , but restaurant mediocre and wine mostly off!! Had to send back more than one bottle (very expensive for cheap South African wine) that was very off an unpalatable . Would only return for position and nothing else!

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London, UK
Top Contributor
193 reviews 193 reviews
91 hotel reviews
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Space is at a premium in Stone Town, and so the Serena scores by having a bit more of it and a fine view of the Zanzibar Channel. The public areas are cool and tiled, with a Coast Arab feel to them. The staff are attentive, the food at breakfast varied and mostly good. Having a small stretch of public... More 

Was this review helpful? Yes 1
London, UK
Top Contributor
67 reviews 67 reviews
30 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When I was first researching a Tanzania trip this hotel was my first instinct for a 6 or 7 night stay after safari on the mainland. But the general advice was to stay here one night and then decamp to one of the coastal resorts. We don't like being trapped in remote resorts or hotels really so opted to stay... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a comfortable, well decorated and equipped hotel in a traditional historic building (2 in fact). Room was comfortable with large terrace overlooking the Indian ocean, you can sit and watch the dhows and dolphins go past. Food is adequate although not outstanding and the staff were all excellent, we were very well looked after. The hotel is very... More 

Was this review helpful? Yes 1
kampala
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose the Stone Town Serena for two reasons, location & familiarity with the Serena chain. Having read many reviews about the more far flung resorts we decided to err on the side of caution by being in a location from where all the must see sights were easily accessible whilst still having access to the beach and varied dining... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We passed on all of the newer luxury resorts on the east beach to stay closer to town. This hotel is amazing. The architecture, ambiance, food, decor and location all blend together to make this a true experience. Our room had a large private balcony with chairs and hammock. Inside was a large wood carved bed, shutters, wonderful linens and... More 

Was this review helpful? Yes 1
Seattle
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has charm and is wonderfully located to easily explore Stone Town. It seems most rooms offer at least some ocean view. There is no gym but there is a lovely pool and an ocean just in front of the hotel which is mainly used by locals.Rooms are clean, staff are friendly and the menu is varied. The only... More 

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New Delhi, India
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Serena Hotel, Zanzibar is well located, overlooking the Indian Ocean. It is a heritage property located in the older part of the town. The hotel is well maintained, the staff is nice and courteous and the rooms well appointed. The restaurants are quite nice as well. I enjoyed my stay at the Serena Zanzibar.

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Chester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for a night and it was fabulous the rooms are large and it is a very traditional hotel with good service and the staff were lively.It was a very hot time so it was nice that the air condition works .

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