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Zanzibar Serena Hotel

Certificate of Excellence
Kelele Square, Stone Town, Tanzania
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Best prices for: 1 room 1 guest
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Zanzibar Serena Hotel
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Zanzibar Serena Hotel
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489 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed for two nights when visiting Stone Town. Great location right down town with beautiful views of the ocean, and the Hotel itself is gorgeous and oozing with history. Nice pool and patio area next to the bar and restaurant. Good food at the restaurant , We had breakfast , lunch and dinner. Beef and seafood delicious. Good wine... More 

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We recently visited Zanzibar during Easter weekend. We made our base at the Serena Stone town. We highly recommend this hotel if you are going on a short break and was to visit stone town. It is located on the beach; a great view of sunrise and sunset. Mind you the price of everything from rooms to meals and drinks... More 

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Surrey. UK
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very good authentic hotel in centre of Stone Town and right on the beach with own swimming pool and terrace over looking the sea, note there is no lift, but it is very Arab in character, look out for Monsoon restaurant nearby in Stone Town a few minutes walk

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dar es salaam
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed over Easter 2015. Things started badly with a noise problem in our room (58). Without going into all the boring details, staff did their best to resolve the issue. It didn't work out, and the following morning we were switched to a different and beautiful room, without asking. Staff were cool with the initial problem, particularly Mr Lameck... More 

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Dar es Salaam, Tanzania
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Serena Inn has been our family favourite hotel pretty much anywhere for many years now, and our recent sojourn over Easter didn’t disappoint. In fact the charm of this idyllic oasis in the bustle of Stone Town is even more apparent now that a serious competitor has opened up next door. By all rights the new Hyatt next door... More 

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Portsmouth
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 20, 2015

Beautiful hotel with great atmosphere in a good location in Stonetown. Very busy and buzzy place to be and excellent for exploring the wonderful sites of the town. The nightlife and exotic mixture of cultures makes the place exciting

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Cape Town
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 15, 2015

A tired hotel. Rooms dowdy and bathroom shabby. Close to town and amenities , but restaurant mediocre and wine mostly off!! Had to send back more than one bottle (very expensive for cheap South African wine) that was very off an unpalatable . Would only return for position and nothing else!

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London, UK
Top Contributor
199 reviews 199 reviews
92 hotel reviews
179 helpful votes 179 helpful votes
4 of 5 stars Reviewed March 9, 2015

Space is at a premium in Stone Town, and so the Serena scores by having a bit more of it and a fine view of the Zanzibar Channel. The public areas are cool and tiled, with a Coast Arab feel to them. The staff are attentive, the food at breakfast varied and mostly good. Having a small stretch of public... More 

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London, UK
Top Contributor
67 reviews 67 reviews
30 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed March 8, 2015

When I was first researching a Tanzania trip this hotel was my first instinct for a 6 or 7 night stay after safari on the mainland. But the general advice was to stay here one night and then decamp to one of the coastal resorts. We don't like being trapped in remote resorts or hotels really so opted to stay... More 

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London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 5, 2015

This is a comfortable, well decorated and equipped hotel in a traditional historic building (2 in fact). Room was comfortable with large terrace overlooking the Indian ocean, you can sit and watch the dhows and dolphins go past. Food is adequate although not outstanding and the staff were all excellent, we were very well looked after. The hotel is very... More 

Was this review helpful? Yes 1
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