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All 29 Stone Town hotels

Zanzibar Serena Hotel

5.0 of 5 Hotel   |   Kelele Square, Stone Town, Tanzania
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Ranked #8 of 29 hotels in Stone Town
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
JPSF49 San Francisco, California
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409 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
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English first
San Francisco, California
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When selecting a hotel on Zanzibar we struggled with whether or not to stay in Stonetown or retreat to one of the all-inclusive resorts further away. Fortunately we chose the Serena hotel in Stonetown which meant we enjoyed the best of both worlds! Perfect for us and our teenage daughter. The hotel building is beautiful, bright and airy with traditional... More

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Nairobi, Kenya
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Tima Tours were my ground handlers during my vacation in Zanzibar & they did an excellent service in creating an ideal program for my visits in Zanzibar & recommending perfect places for my stay & beach relaxation. They airport & transfers made within Zanzibar were offered in clean, air conditioned vehicles & our guide Salum was exceptional in the manner... More

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Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located in the center of Stone Town close to the beach. Perhaps the best place to explore the city and the island. Atmospheric rooms, great food, great music nights! I do not want to change anything! Authenticity and luxury!

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plainfield, nj
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We added Zanzibar to the end of a week long safari and were booked into the Serena for our first night. I wish we had stayed there for our entire Zanzibar stay. Location is everything and the Serena has it. You can walk to all Stonetown attractions from the hotel. Good eats in the hotel and all around. Staff was... More

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Dar es Salaam, Tanzania
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Zanzibar Serena is extremely overrated and honestly not worth the money. I've stayed at beautiful, wonderful Serena hotels in Uganda...this famous Zanzibar Serena was a massive disappointment. The room was stuffy, the AC unit and TV non-functional, and mosquito net absolutely useless (it wraps around one's face rather than entire bed and doesn't close properly). The service was incredibly slow... More

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Dar Es Salaam Region, Tanzania
Top Contributor
92 reviews 92 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel's location is spot in, in that you right at all the touristy spots. A close walk to 6 Degrees, Africa House, The food park - can't remember name- and the shopping area. You are also on the beach so the perfect spot to stay. Welcome drinks great and it all started out wonderfully. The room was comfortable, possible... More

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Frankfurt, Germany
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The jewel in H.R.H. the Aga Khan´s chain of hotels & lodges, the Serena Inn leads the pack in a town that boasts half a dozen spectacularly appointed faux-colonial hotels reminiscent of rich traders´s comings and goings on the Swahili coast. We´d tried most of these on one or another visit in the last 10 years, but this time we... More

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Auckland Region, New Zealand
Top Contributor
56 reviews 56 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 24, 2014

We were lucky enough to have room 26 which is one of the front rooms overlooking the ocean and pool. A magical place full of history and an oasis in busy stone town. Excellent food and friendly staff happy to help. The restaurants over look the ocean and have a wide range of menu options.I would highly recommend this as... More

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Santa Barbara, California
15 reviews 15 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 22, 2014

We loved our stay here with the exception of one thing. Do NOT bother with their private beach. First of all, it is not private. Second, they don't tell you that unless the tide is high, you cannot swim there: too rocky and too many urchins whose spines are dangerous. Otherwise, this is an excellent hotel with gracious service and... More

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Sydney, Australia
Top Contributor
82 reviews 82 reviews
40 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed June 8, 2014 via mobile

Great location, beautiful views from our room which had a wrap around balcony and hammock overlooking the sea and the pool. We ate on the rooftop terrace (they only offer seafood for this restaurant) and the food was well prepared and fresh. Breakfast was a little hit and miss but was acceptable. The staff were attentive and always checking if... More

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Additional Information about Zanzibar Serena Hotel

Address: Kelele Square, Stone Town, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Stone Town
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Zanzibar Serena Hotel 5*
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Also Known As:
Zanzibar Serena Hotel Stone Town
Zanzibar Serena Stone Town

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Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 On the Beach Hotel in Stone Town #3 Business Hotel in Stone Town #4 Spa Hotel in Stone Town #5 Luxury Hotel in Stone Town #5 Romantic Hotel in Stone Town #8 Family Hotel in Stone Town
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