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Zanzibar Serena Hotel

Kelele Square, Stone Town, Zanzibar City, Tanzania
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1 room 1 guest
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Zanzibar Serena Hotel
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520 Reviews from our TripAdvisor Community

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Traveler rating
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    37
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Had gone there with my husband for two nights. Great location. Great rooms. Great service. Great breakfast. Enjoyed their fruit crepes at teatime. We really enjoyed our stay and Would love to go there again.

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Washington DC, District of Columbia
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We did not stay overnight at the Serena but enjoyed cocktails and dinner on their outdoor patio near the water. Watching the sun set and the dhows come in on the patio was lovely and iconic. The Serena is a bit of a hike from most central parts of town, but it's worth it! The food and service were fine,... More 

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ak8233
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Serena has a comfortable, low-key feel I really enjoyed. The staff were efficient and friendly, and the location was beautiful and close to Stone Town's sights. It's one weakness was its restaurant, which I thought was only so-so.

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Abu Dhabi, United Arab Emirates
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This has to be one of the best hotels in Zanzibar. The customer service was excellent. Every employee that I encountered was more than helpful and knowledgeable about things to do in the area. I LOVED the strength of the wifi, the pool area, the spaghetti bolonaise (available through room service) , the comfort of the bed, and the majestic... More 

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Gentofte
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As our flight back from Zanzibar was awfully early, we left Nungwi, where we had stayed for 8 days to spend the last day and night at Serena. How we regret we didn't go earlier! The hotel has a colonial charm and atmosphere and the rooms are bursting with fine little details. And inspite of the building being quite old,... More 

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Barcelona, Spain
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Have been in Stone Town for a weekend, on a romantic trip. The hotel is full of a cosy luxury feeling, It's and old building very well decorated. The staff is very friendly as Zanzibar already has a tourism culture for long time. The room we stayed was not very big, but had nice sea view and a nice balcony.... More 

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Accra, Ghana
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very good experience. Rooms clean and with excellent views of the ocean. Food was great and the staff and management always kind and willing to help. the speciality restaurant at the roof top was also great and had very good food. easy access to stone town.

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2 reviews
5 of 5 stars Reviewed July 23, 2015

Fantastic location ..amazing hotel with attention to detail.. Zanzibar was magical and the Serena is the very very best in every way. Good and service first class...room was gorgeous with sea facing balcony.. In the heart of Stone Town which is one interesting place to be.

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Rorbas, Switzerland
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 22, 2015

We did not stay at this Hotel for overnights, but had the most wonderful dinner in their Restaurant, right next to the sea. Tournedo-beef-filet and jumbo-prawn were delicious, so was the vegetarian curry, the ladies had. Service was impeccable, so was the wine.

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connecticut
Level Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 18, 2015

We stayed here three nights after safari game drive. It is a lovely old building right on the ocean. Has a nice pool. The rooms are an acceptable size, very clean. The bathroom very clean and the shower great. The staff is wonderful. They respond quickly to requests. The food is good, not great. It is located on edge of... More 

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