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All 31 Stone Town hotels

Mashariki Palace Hotel

4.0 of 5 Hotel   |   Nyumba Ya Moto Street | Cn. 293, Stone Town 3904, Tanzania
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Mashariki Palace Hotel
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Ranked #2 of 31 Hotels in Stone Town
A recent review
5 of 5 stars reviewed 5 days ago
KelliDienhoff Dubai, United Arab Emirates
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237 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dubai, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

As newly weds we wanted something a little special and glad we chose Mashariki Palace. We enjoyed the history and the restoration work is beautiful, the staff were friendly and helpful assisting us with transfers, the room was highly comfortable although there was an initial damp smell entering our room yet this was due to a heavy down pour the... More 

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A well located property which is designed perfectly. Walking in to reception gave the impression that you would really want from staying in Stone Town. Don't be put off by photos which might give the impression of a cold environment, this style is ideal for somewhere in hot and humid Zanzibar. Food was great. Service was excellent and friendly. It... More 

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Zurich, Switzerland
1 review
5 of 5 stars Reviewed 3 weeks ago

The Mashariki Palace was the best choice we could have made after nine days of safari. We were really warmly welcomed and got a nice introduction and tour of the whole hotel which we found very interesting. The owners, who we were lucky enough to meet, have made a really beautiful job restoring the place. It's just a really amazing... More 

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Western Australia
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This review I have found difficult to write - overall I found this hotel a little uncomfortable, however the staff, the food and the atmosphere superb. I had been unwell prior to arrival and required certain drugs when I arrived. The staff were amazing and they had sourced them and had I been in WiFi range prior to arrival would... More 

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Konigs Wusterhausen, Germany
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staying in November in Stonetown means low season. We enjoyed our stay at Mashariki Palace at the utmost. We had a great spacious and clean room over two storeys with two toilets (I never had this luxury even in suites) and slept heavenly due to a nicely working a/c. The staff was very nice and we also met the owners... More 

Was this review helpful? Yes
Michela M, General Manager at Mashariki Palace Hotel, responded to this review

Dear guest, thank you very much for taking the time to write your amazing review . It is really nice to see that you had a great time during your recent stay with us! We will keep in mind your tips and we look forward to having you again as a guest at Mashariki, Best regards Michela More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Having been to Stone Town a few times I always forget how noisy it can be. The Mashariki Palace is tucked away but in the centre of everything. Our room was court yard facing and very quiet. Slept very well. The staff were extremely helpful and pleasant and their Manager Michaela was exceptional and runs the place flawlessly. The roof... More 

Was this review helpful? Yes
Michela M, General Manager at Mashariki Palace Hotel, responded to this review

Dear Guest i would like to express my gratitude ,thanking you for posting such a pleasant review. And thanks for your suggestion. We love to make sure that all our guest are well taken care of and that they are enjoying their stay with us! I higly appreciate your praising the hotel staff and on their behalf, I sincerely hope... More 

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location in central Stone Town, very comfortable and well appointed rooms, surprisingly great food, and above all, fantastic service. It was very easy to coordinate with them via email prior to arriving to ensure that everything was arranged as well as to ask any questions. Upon arrival, the staff are just as courteous when checking you in and asking... More 

Was this review helpful? Yes
Michela M, General Manager at Mashariki Palace Hotel, responded to this review

Dear guest Thank you for taking the time to write this fantastic review. We are very proud of all the points that you have highlighted, but beyond we are the most proud of our team We are so pleased that you enjoyed your stay with us, hoping to see you coming again to Mashariki Palace MIchela and Mashariki team More 

Addis Ababa, Ethiopia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The beautiful, well-considered renovation undertaken on this former sultan's palace makes for a hotel that perfectly combines old world and contemporary Swahili charm. Staff was accommodating, helpful and professional. Sundowners on the rooftop terrace were a highlight, topped only by the mouth-watering seafood platter that really impressed all 9 in our group. Very clean, well-appointed rooms. Very much appreciated the... More 

Was this review helpful? Yes
Michela M, Manager at Mashariki Palace Hotel, responded to this review

Dear Erin, All the staff and myself, we thank you for these comments so generous to us. Is definitely the best reward for our efforts. Our chef will be so glad you enjoyed so much our special seafood platter, We hope to have the opportunity to host you again, but all 9 togheter again with your good mood and sympathy... More 

Nairobi
Top Contributor
51 reviews 51 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The interior decor, high ceiling is fantastic. I liked my room, was nice and cosy. Loved the window that open up to stone town. The staff were helpful and friendly. I had an issue with my kettle and the manager ensured it was fixed. Only small challenge was that the hot water was more of luke warm even after being... More 

Was this review helpful? Yes 1
Michela M, General Manager at Mashariki Palace Hotel, responded to this review

Dear Carol, Thanks a lot for spending time to write a kind review, our staff has done all the best to assist you on your arrival and for all your requests explaining the use of various accessories in the room, the water heater does not have any problem. But being an electric heater should be leave to heat the water... More 

Germany
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 13, 2014

This is a wonderful, heartwarming place to stay while exploring Stonetown and other places in Zanzibar. The all- over design is tastefull, state of art, combining African spirit and European know making the stay a gorgeous experience. Loving and dedicated staff is always helpful with a smile and dedication to make your holyday a sunny experience. Enjoy an afternoon or... More 

Was this review helpful? Yes
Michela M, General Manager at Mashariki Palace Hotel, responded to this review

Dear Guest, it is really a pleasure to receive so great review, team of mashariki will be even more smiley reading your comment. Thanks a lot, this is one of the best reward to our efforts. If you have opportunity to come again in Stone Town please book again with us, we are waiting for you. Michela and Mashariki team More 

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Additional Information about Mashariki Palace Hotel

Address: Nyumba Ya Moto Street | Cn. 293, Stone Town 3904, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar > Stone Town
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mashariki Palace Hotel 4*
Number of rooms: 18
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Also Known As:
Mashariki Palace Hotel Zanzibar/Stone Town
Hotel Style:
#1 Romantic Hotel in Stone Town
#1 Spa Hotel in Stone Town
#1 Luxury Hotel in Stone Town
#1 Family Hotel in Stone Town
#3 Business Hotel in Stone Town

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