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Zanzibar Grand Palace Hotel

Malindi | PO Box 271, Stone Town, Tanzania
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Best prices for: 1 room 1 guest
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Zanzibar Grand Palace Hotel
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Zanzibar Grand Palace Hotel
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63 reviews from our community

Traveler rating
    19
    27
    13
    3
    1
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8
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Zanzibar Grand Palace Hotel
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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

The hotel staff was so helpful from the airport pickup to letting us store our luggage there the day we were just waiting for the ferry. Clean rooms, nice breakfast, and I loved the beautiful rooftop restaurant. Thank you for a wonderful stay!

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poh phi phi
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 21, 2014

This place is absolutely worth the extra money to stay here and be treated with the utmost respect by the staff and feel comfortable and clean! The staff was so helpful with helping give me recommendations around town and they were able to answer all my travel related questions. They helped set up a taxi when I wanted to go... More 

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Los Angeles, California
2 reviews
4 of 5 stars Reviewed July 6, 2014

We stayed three nights at this hotel. The rooms were clean and the staff was very helpful. Staff regularly went above and beyond to meet our needs. The room was a little noisy but not excessively. Location is close the ferry and within walking distance to shops, the National Museum and Forodhani Gardens where there is a nightly food festival.... More 

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mkggrandpalace, Manager at Zanzibar Grand Palace Hotel, responded to this review

Dear Claudia, Thank you for your positive review and for showing appreciation of our staff efforts to make your stay as pleasant as possible. On behalf of the staff at Zanzibar Grand Palace I would like to show our appreciation and welcome you back here. Karibuni tena, The management. More 

Zanzibar, Tanzania
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 5, 2014

No matter what is the reason of your stay in Stone Town, the Zanzibar Grand Palace is a choice you will not regret. The location is perfect..just right in the heart of the town, in a strategic point to explore this Unesco Heritage site! From the hotel you can easily reach the bars and restaurants and the main shopping road.... More 

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mkggrandpalace, Manager at Zanzibar Grand Palace Hotel, responded to this review

Dear Valelilly, Thank you for your positive review and for expressing your appreciation of our staff members. We are very happy to hear that you have enjoyed your stay with us, the entire staff of Zanzibar Grand Palace are happy to welcome you again. Karibuni tena, The management More 

Dar es Salaam, Dar es Salaam, Tanzania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

Nice hotel in Stone town, The hotel is a 5 min walk from the ferry terminal,nice clean rooms and it was all cleaned daily by the cleaning staff who stocked up supplies of bottled water, fresh towels, shampoo etc

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mkggrandpalace, Manager at Zanzibar Grand Palace Hotel, responded to this review

Dear Yusuf, Thank you very much for your review, we at Zanzibar Grand Palace appreciate your feedback. We are glad you appreciated the location and cleanliness of our hotel and we hope we have met your expectations of great hospitality. We are very happy you enjoyed staying at our hotel and we want to thank you for choosing Zanzibar Grand... More 

Bristol, United Kingdom
1 review
4 of 5 stars Reviewed May 1, 2014

We came here for our honeymoon.The staff were consistently friendly and helpful during our 10 day stay. The room was average size with a Kingsize bed. There was a nice clean en-suite and it was all cleaned daily by the cleaning staff who stocked up supplies of bottled water, fresh towels, shampoo etc..One of the towels had a stain on... More 

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mkggrandpalace, Manager at Zanzibar Grand Palace Hotel, responded to this review

Dear Natalie, Thank you very much for your great and detailed review, we at Zanzibar Grand Palace appreciate your feedback, be assured that we take it in account for future improvements. On behalf of the staff I would like to thank you for showing appreciating of their efforts to meet your expectations of service. We are glad you appreciated the... More 

Hastings, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 5, 2014 via mobile

My partner and I stayed at the Grand Palace for a night to treat ourselves. Unfortunately, this hotel fell short of our expectations. Even at low season discounted rates, we didn't feel we got value for money. The executive suite was beautifully decorated but there were small issues that we felt took away from the experience. Though we got a... More 

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mkggrandpalace, Direttore vendite at Zanzibar Grand Palace Hotel, responded to this review

Dear IVDD, Thank you very much for your detailed review, we at Zanzibar Grand Palace appreciate your feedback, be assured that we take it in account for future improvements. I am very sorry your accommodation did not live up to your expectations. I was very happy to receive you and your partner as guests and I am sad to hear... More 

Durban, South Africa
Reviewer
5 reviews 5 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 18, 2014

The hotel is a 5 min walk from the ferry terminal. Its located one street back from the main road so its nice and quiet. Check in was quick and efficient. Rooms are basic but very clean. (A kettle for making tea/coffee in the room would be lovely to have!). Staff were always friendly, helpful and courteous. The breakfast menu... More 

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mkggrandpalace, Direttore vendite at Zanzibar Grand Palace Hotel, responded to this review

Dear Luts, Thank you very much for your useful review, we at Zanzibar Grand Palace appreciate your feedback, be assured that we take it in account for future improvements. I am happy to inform you that we have very recently acquired teakettles for our rooms and they will soon be positioned in every room. I would like to thank you... More 

Durban, South Africa
Contributor
12 reviews 12 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 11, 2014

We stayed at the Zanzibar Grand Palace hotel for 4 nights in January 2014. The hotel is value for money in that you get what you pay for. The rooms are clean, staff are friendly and the hotel responded very quickly to any maintenance related issues in the room (ie to open the safe etc) Check-in and check-out at the... More 

Was this review helpful? Yes 1
mkggrandpalace, Direttore vendite at Zanzibar Grand Palace Hotel, responded to this review

Dear Junaid, Thank you very much for your great and detailed review, we at Zanzibar Grand Palace appreciate your feedback, be assured that we take it in account for future improvements. I am very happy you and your family enjoyed staying at our hotel. I would like to thank you for acknowledging the efforts of our staff to make your... More 

Mombasa, Kenya
Top Contributor
55 reviews 55 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 30, 2013

We stayed here with a group and took a number of rooms. The rooftop breakfast serving point is great as it gives a wonderful view of parts of Stone town and the ocean. The breakfast was very basic though. The rooms are very clean but nothing beyond the basics and they are average. Some of the air conditioners were not... More 

Was this review helpful? Yes 1
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