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All 7 Germiston hotels

Mercure Suites Bedfordview

3.0 of 5 Hotel   |   33 Bradford Road | PO Box 75825, Gardenview, Germiston 2047, South Africa
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Mercure Suites Bedfordview
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Ranked #2 of 7 Hotels in Germiston
A recent review
4 of 5 stars reviewed 2 weeks ago
charles101143
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139 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed 1 week ago

When we arrived at reception we were greeted by a receptionist with the most sour looking face, who was busy complaining to her friend that she was alone on reception. I gave her the booking form, our party was a total of 6 people. She then told me the rooms only sleep 4 people as she gave me the keys... More 

Was this review helpful? Yes
Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Will Thank you for taking the time to raise your concerns with Tripadvisor. All reception and maintenance flaws pointed out by your kind self are addressed internally.It is assisting us tremendously to further improve our consistency in service delivery. We sincerely hope this will not deter you from using our hotel in future as we would very much like... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

The Mercure hotel provided an excellent room : spacious, modern, with all amenities and very good shower/ toilet// vanity . I was indeed impressed with the professionalism of the staff who were friendly and very polite. For my wife andI it was a great pleasure to stay here and I have asked other training establishments who make use of my... More 

Was this review helpful? Yes
Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Charles The entire team at Mercure Hotel Bedfordview appreciates your kind recommendations of our beloved hotel. We are excited to hear that we have been able to meet and exceed your expectations and created a comfortable stay while visiting Johannesburg. We are looking forward to welcoming you back again soon upon your return to Johannesburg. Kindest Regards Andre van... More 

Durban, South Africa
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Mercure Suites Hotel is perfectly situated for any business trip to Johannesburg, being just a 20 minute drive from the international airport. It is directly across from the large Eastgate shopping mall with a large choice of restaurants and is close to the confluence of the city's main motorways with easy access to the Sandton business district and Pretoria.... More 

Was this review helpful? Yes
Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear John D We are very pleased to hear we have been a satisfied guest at Mercure Hotel Bedfordview. Thank you for your kind recommendations of our service and facilities and for sharing this with the TripAdvisor community. We look forward to welcoming you back again soon upon your next trip to the region! Warm regards, Andre van Niekerk More 

Cape Town Central, South Africa
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel Mercure is a nice hotel ,the area is clean and very taken care off .Swimming pool is nice small size .The Reception staff could be more helpful, when we arrived the ladies was very distracted was very wird .The room was very spacious and clean.The cleaning staff was very nice and helpful more then reception staff ; 0!.... More 

Was this review helpful? Yes
Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Kat On behalf of the entire team at Mercure Hotel Bedfordview, a short note to thank you for your kind review on TripAdvisor. We will celebrate your positive comments will everyone at the hotel, giving us even more motivation to strive for service excellence in 2015. Kind Regards Andre van Niekerk More 

Senior Contributor
21 reviews 21 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 5, 2014

I was on the business trip to Johannesburg we chose this hotel as it was just opposite of a shopping center where you can find almost everything and I found this hotel very clean, suites were just perfect with pantry, balcony, 2 bedroom, living room, all very clean and of 4 star category. It is a big property and you... More 

Was this review helpful? Yes
Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Guest Thank you for taking the time to review our hotel. I will revert your review back to the team. It is our aim at the Mercure Hotel Bedfordview to satisfy our guests and we take pride in our product. We are looking forward to your next visit! Your Sincerely Andre van Niekerk Assistant General Manager More 

Vadodara, India
1 review
4 of 5 stars Reviewed October 29, 2014

Good Hotel for Business trip. Thanks Mercure for once again an excellent stay as always. Friendly staff makes you feel as if you are not just a visitor but part of the family. Rooms doesnt make you feel like you in a hotel room but rather your own apartment. Whether for business or pleasure I can really recommend! See you... More 

Was this review helpful? Yes
Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Sudhirbiyala Thank you for the positive review. We really try to make our guests stay as comfortable as possible. I will deffinately relay your review to the team. We at the Mercure Hotel Bedfordview would like to welcome you back for another wonderfull stay. Yours Sincerely Andre van Niekerk Assistant General Manager More 

Brisbane, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 14, 2014

Immediately after checking in we wanted to run a hot bath for our little one. Sadly there was very little water pressure and no pressure or water for the hot tap. Had we know of this issue when checking in we would have reconsidered our options. We resolved to use the kitchenette to heat water however, despite having a stove... More 

Was this review helpful? Yes
Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Mark Thank you for taking the time to bring our shortcomings to our attention. Unfortunately the whole Johannesburg area had a lack of water supply for days. We will improve on our action plan should this happen again.We certainly regret any dissatisfaction experienced as a result of your hotel room. As an international brand we strive for optimum guest... More 

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Additional Information about Mercure Suites Bedfordview

Address: 33 Bradford Road | PO Box 75825, Gardenview, Germiston 2047, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Germiston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Suites Bedfordview 3*
Number of rooms: 120
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Also Known As:
Mercure Suites Bedfordview Hotel Bedfordview
Mercure Hotel Bedfordview
Mercure Hotel Johannesburg

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