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All 7 Germiston hotels

Mercure Suites Bedfordview

3.0 of 5 Hotel   |   33 Bradford Road | PO Box 75825, Gardenview, Germiston 2047, South Africa
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Mercure Suites Bedfordview
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Ranked #2 of 7 Hotels in Germiston
A recent review
4 of 5 stars Reviewed January 6, 2015
Cesar P Bogota, Colombia
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146 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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cape town
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed January 8, 2015

I checked in here and went to the room and was disgusted at how smelly and grubby the room was. I couldn't even be bothered to unpack or even challenge the situation with the front desk as it was apparent that this wasn't a one off situation and that the rest of the hotel must be in a similar condition.... More 

Was this review helpful? Yes
Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Erawan We are extremely disappointed to hear that the room you had stayed in did not live up to your expectations. We have different room types and room formats at the hotel and we clearly have not been able to impress you this time. We thank you for bringing this to our attention. As an international brand guest satisfaction... More 

Bogota, Colombia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 6, 2015

This hotel is fairly close to the airport (10min) and next to the Eastgate Shopping Centre with has plenty of restaurants and nice shops. From the main gate of the hotel you cross the road and will be at Eastgate's car parking entrance. Room and bathroom were big, bed was comfortable, the place was very clean and in general it... More 

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Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Cesar Compliments of the season for you and your family! Thank you for your great review about your recent stay here at our hotel. I am delighted you had such a lovely time and have taken the time to praise us in such detail. I am glad you found our rooms to be clean and well appointed. We as... More 

London
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
80 helpful votes 80 helpful votes
2 of 5 stars Reviewed December 11, 2014

When we arrived at reception we were greeted by a receptionist with the most sour looking face, who was busy complaining to her friend that she was alone on reception. I gave her the booking form, our party was a total of 6 people. She then told me the rooms only sleep 4 people as she gave me the keys... More 

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Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Will Thank you for taking the time to raise your concerns with Tripadvisor. All reception and maintenance flaws pointed out by your kind self are addressed internally.It is assisting us tremendously to further improve our consistency in service delivery. We sincerely hope this will not deter you from using our hotel in future as we would very much like... More 

2 reviews
4 of 5 stars Reviewed December 1, 2014

The Mercure hotel provided an excellent room : spacious, modern, with all amenities and very good shower/ toilet// vanity . I was indeed impressed with the professionalism of the staff who were friendly and very polite. For my wife andI it was a great pleasure to stay here and I have asked other training establishments who make use of my... More 

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Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Charles The entire team at Mercure Hotel Bedfordview appreciates your kind recommendations of our beloved hotel. We are excited to hear that we have been able to meet and exceed your expectations and created a comfortable stay while visiting Johannesburg. We are looking forward to welcoming you back again soon upon your return to Johannesburg. Kindest Regards Andre van... More 

Durban, South Africa
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 25, 2014

The Mercure Suites Hotel is perfectly situated for any business trip to Johannesburg, being just a 20 minute drive from the international airport. It is directly across from the large Eastgate shopping mall with a large choice of restaurants and is close to the confluence of the city's main motorways with easy access to the Sandton business district and Pretoria.... More 

Was this review helpful? Yes
Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear John D We are very pleased to hear we have been a satisfied guest at Mercure Hotel Bedfordview. Thank you for your kind recommendations of our service and facilities and for sharing this with the TripAdvisor community. We look forward to welcoming you back again soon upon your next trip to the region! Warm regards, Andre van Niekerk More 

Cape Town Central, South Africa
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 23, 2014

The hotel Mercure is a nice hotel ,the area is clean and very taken care off .Swimming pool is nice small size .The Reception staff could be more helpful, when we arrived the ladies was very distracted was very wird .The room was very spacious and clean.The cleaning staff was very nice and helpful more then reception staff ; 0!.... More 

Was this review helpful? Yes
Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Kat On behalf of the entire team at Mercure Hotel Bedfordview, a short note to thank you for your kind review on TripAdvisor. We will celebrate your positive comments will everyone at the hotel, giving us even more motivation to strive for service excellence in 2015. Kind Regards Andre van Niekerk More 

Senior Contributor
22 reviews 22 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 5, 2014

I was on the business trip to Johannesburg we chose this hotel as it was just opposite of a shopping center where you can find almost everything and I found this hotel very clean, suites were just perfect with pantry, balcony, 2 bedroom, living room, all very clean and of 4 star category. It is a big property and you... More 

Was this review helpful? Yes
Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Guest Thank you for taking the time to review our hotel. I will revert your review back to the team. It is our aim at the Mercure Hotel Bedfordview to satisfy our guests and we take pride in our product. We are looking forward to your next visit! Your Sincerely Andre van Niekerk Assistant General Manager More 

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Additional Information about Mercure Suites Bedfordview

Address: 33 Bradford Road | PO Box 75825, Gardenview, Germiston 2047, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Germiston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Suites Bedfordview 3*
Number of rooms: 120
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Also Known As:
Mercure Suites Bedfordview Hotel Bedfordview
Mercure Hotel Bedfordview
Mercure Hotel Johannesburg

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