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Mercure Suites Bedfordview

33 Bradford Road | PO Box 75825, Gardenview, Germiston 2047, South Africa
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Mercure Suites Bedfordview
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Ranked #2 of 7 Hotels in Germiston
A recent review
4 of 5 stars reviewed 1 week ago
goonergreece Kavala, Greece
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162 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kavala, Greece
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a very good choice for us to stay in Johannesburg. It's functional & quite attractively laid out. The suites were very roomy for the two of us with a neat kitchen area. Breakfast was fine. One highlight was how courteous & responsive management was to a request we made for a late checkout - thank you! It's a... More 

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Elma2919, General Manager at Mercure Suites Bedfordview, responded to this review

Dear Kavala, Thank you kindly for your feedback regarding your stay with us at Mercure Hotel Bedfordview. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Luanda, Angola
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is very well located! East gate shopping center it's just across the road. 15min walking up the road there's another one , Bedford shopping mall and a hospital as well. There's no luxury but very conveniente hotel. Rooms are quite spacious. I was at room 602 , checked in on the 13th June for 3 days while passing... More 

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Elma2919, General Manager at Mercure Suites Bedfordview, responded to this review

Dear Rubyaninha, Thank you for taking the time to give us feedback regarding your stay with us at the Mercure Suites Bedfordview. It is always a pleasure to receive positive feedback. I have taken note of the comments made and will share it with our team. I am sure that this feedback will serve as an encouragement to all of... More 

Bethesda, Maryland
Level Contributor
130 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed May 27, 2015 via mobile

The hotel is pleasant, clean, had decent beds and separate tubs and showers. It's a very short walk from the airport and therefore you can get a good nights rest before going on to your camp. Coming in late at night, you collect your bags, Ask a porter to help take the short stroll over to the hotel, check in... More 

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Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Sandy, Thank you very much for your comments regarding your stay at the Mercure Suites Bedfordview. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Cape Town Central, South Africa
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 6, 2015

Finding an open suite at the Mercure Bedfordview at a good rate was a perfect ending to a very tiring day (road tripping). The one bedroom suite with small lounge, kitchenette and full bathroom was perfect for our needs along with secure parking within the property. The hotel is more suited for business travellers but still worked perfectly for us... More 

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Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Jennifer, Thank you very much for your comments regarding your stay at the Mercure Suites Bedfordview. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Townsville, Queensland, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 29, 2015

An average hotel, close to OR Tambo airport, over the road from Eastgate shopping centre. Rooms quite dated, but contain everything you need. No assistance with bags. Had to pay to use umbrella in rain.

Review collected in partnership with Accorhotels.com

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Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Glenda, I sincerely apologies for any inconvenience caused during your stay and that the room you stayed in did not live up to your expectations. I have noted with interest and concern your comments mentioned and can assure you that it's seen in a very serious light. I can confirm that we will be doing bathroom refurbishments to be... More 

Warsaw, Poland
Level Contributor
120 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed March 17, 2015

the place offers nice rooms - I had the chance to get a two bedroom studio, the breakfasts are very tasty and fresh, there is a big shopping mall just opposite the hotel, where you can buy everything, the hotel staff is very friendly and the reception very helpful

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Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Guest The entire team at Mercure Hotel Bedfordview appreciates your kind recommendations of our beloved hotel. We are excited to hear that we have been able to meet and exceed your expectations and created a comfortable stay while visiting Johannesburg. Thank you for sharing your detailed comments with the TripAdvisor community! We look forward to welcoming you back again... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 11, 2015

I've stayed in many Mercure hotels in Europe, South America and booked this one only for one night expecting a Mercure standard, but this one is way below. Old and dirty room, rugs and curtains smelling like mauld and dust, very uncomfortable bathroom - impossible not to flood it while showering. Plus, air conditioned does not reach bedroom from the... More 

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Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Ana Thank you for your honest and kind feedback. But especially for identifying some further areas of improvement which I will discuss with the management team. We are extremely disappointed to hear that the room you had stayed in did not live up to your expectations. We have different room types and room formats at the hotel and we... More 

Travelers are raving about these Germiston hotels

cape town
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed January 8, 2015

I checked in here and went to the room and was disgusted at how smelly and grubby the room was. I couldn't even be bothered to unpack or even challenge the situation with the front desk as it was apparent that this wasn't a one off situation and that the rest of the hotel must be in a similar condition.... More 

Was this review helpful? Yes
Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Erawan We are extremely disappointed to hear that the room you had stayed in did not live up to your expectations. We have different room types and room formats at the hotel and we clearly have not been able to impress you this time. We thank you for bringing this to our attention. As an international brand guest satisfaction... More 

Bogota, Colombia
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed January 6, 2015

This hotel is fairly close to the airport (10min) and next to the Eastgate Shopping Centre with has plenty of restaurants and nice shops. From the main gate of the hotel you cross the road and will be at Eastgate's car parking entrance. Room and bathroom were big, bed was comfortable, the place was very clean and in general it... More 

Was this review helpful? Yes
Michelle2919, Manager at Mercure Suites Bedfordview, responded to this review

Dear Cesar Compliments of the season for you and your family! Thank you for your great review about your recent stay here at our hotel. I am delighted you had such a lovely time and have taken the time to praise us in such detail. I am glad you found our rooms to be clean and well appointed. We as... More 

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