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4.0 of 5 Condominium   |   Nicol Road, Germiston, South Africa
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The Nicol
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27 reviews from our community

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Port Allen, Louisiana
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel was very lovely, the personnel was very kind & helpful with any request that I made of them. The restaurant was very neat, & enjoyable. While the pool was under repair the arrangement of the hotel is very easy for all guests. The apartment I was in was beautifully stated. The excise room is certainly modern & very... More

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Johannesburg, South Africa
1 review
1 of 5 stars Reviewed September 8, 2014

Booked in for my friend for a two day period for 4 people. Here were the problems. 1. Hot water ran out after the 2nd person took a shower 2. No hair dryer, eventually it was delivered, however I was faulty, only blew cold air 3. Only 3 towel available. 4. Reception request us to pay cash, only accepted card... More

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TheNicolHotel, General Manager at The Nicol, responded to this review

Thank you for the feedback. Regarding the concerns raised regarding the hoy water I will investigate. Apologies for the inconvinience regarding the towels and hairdryer. The last point raised is a big concern as we have all credit card facilities available at Reception. Thank you for bringing the points to my attention. More

Cape Town, South Africa
1 review
1 of 5 stars Reviewed September 5, 2014

Room 401 which we stayed in, had no free toiletries like they said on the website, plus no towels. And on top of things our door did not lock. Darryl organised towel and toiletries after calling him about this, however the frontdesk staff that helped us, was terrible.

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TheNicolHotel, General Manager at The Nicol, responded to this review

Thank you for the feedback. As discussed that evening that is not our standard on all levels and has been addressed with the parties involved. My apologies for the inconvinience. More

Cape Town Central, South Africa
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 1, 2014

Our travel agents suggested we try the The Nicol in Bedfordview and we subsequently had a reservation for 2 x nights. We didn't even stay for the first. Off-the-bat, this establishment disappointed. The rooms were filthy, linen dirty and the furniture broken - even some missing light fittings. 2 work-colleagues also stayed in the hotel, and both their rooms suffered... More

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Cape Town, South Africa
1 review
1 of 5 stars Reviewed August 29, 2014

The room was just not in an acceptable manner. The walls were very dirty and the towels where not white and clean. And the worst of it was that the linnen was dirty with marks I will not even mention they had not changed the linned on my bed from the prevoius person who had stayed in that room. I... More

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TheNicolHotel, General Manager at The Nicol, responded to this review

Thank you for the feedback. We are currently on a extensive painting prgram throughout the hotel. Regarding the issue with towels and linen this has been handed over to our Luandry company to investigate as all linen is newly purchased. My apologies for the poor standards you received at The Nicol which is not our current standard. More

Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed July 6, 2014

This hotel has the potential to be much better than it is. We booked our studio room through mtbeds.co.za. The parking deck was nice and the lobby was modern and clean, however, we were disappointed when we got to our room. We knew the room would be small and that was fine, however, we were expecting it to be much... More

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TheNicolHotel, Manager at The Nicol, responded to this review

Thank you for the feedback and recommendations. We are currently busy with a painting program throughout the building to ensure long term the problem is addressed. Regarding the Coffee Shop and Bistro I have forwarded the comments onto our operator. Thank you for the valued feedback. More

Hermanus, South Africa
1 review
4 of 5 stars Reviewed June 1, 2014

The Hotel staff was always very friendly. The rooms was clean with towels, soap, linen, coffee and whatever one normally find in a Hotel room. We were pleasantly surprised. The room we staid in was fully equipped with a stove, fridge, kettle, cutlery, ect. The pool area was clean and neat. The gym is outstanding. We loved the gym. Across... More

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Novo Hamburgo, RS
Contributor
20 reviews 20 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 29, 2014

The hotel seems to be abandoned, with no people around to help you. The breakfast is HORRIBLE and the person in charge is terrribly lazy... The rooms are cold and as it is open, you cant feel safe while sleeping...

Was this review helpful? Yes 2
Harare, Zimbabwe
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 16, 2014

I stayed at The Nicol in March on a chilly summer night - and the room was freezing. There was a strong draft from the door and as the floor was all tiles it worked more or less like a cold room. I can only imagine what that room must feel like in winter. The room was tiny, furniture slightly... More

Was this review helpful? Yes 1
TheNicolHotel, Manager at The Nicol, responded to this review

Thank you for the feedback regarding your stay with us in March. As we take all feedback seriously all the linen and towels have been replaced with new stock. Once again thank you for the feedback which is appreciatted. More

George, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 3, 2013

SHOCKING.... we arrived fairly late on a Sunday evening for one night after a long drive, otherwise we would have checked out. The bathroom was NOT clean and the dustbin in the room was full. The room was shabby, and in desperate need of some TLC. Only one of the two lifts were working, I found out in the morning... More

Was this review helpful? Yes 3
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Additional Information about The Nicol

Address: Nicol Road, Germiston, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Germiston
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Nicol 4*
Number of rooms: 70
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