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Comfort Inn & Suites

2.0 of 5 110 Commerce Park Drive, Routes 81 & 3, Watertown, NY 13601
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Certificate of Excellence 2014
Comfort Inn & Suites
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Comfort Inn & Suites
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176 reviews from our community

Traveler rating
    75
    76
    18
    6
    1
See reviews for
61
63
6
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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    (176)
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    (28)
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There are newer reviews for Comfort Inn & Suites
See the most recent reviews
Massena, New York
Top Contributor
81 reviews 81 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 17, 2013

You certainly get your money's worth here. A very clean well run hotel. Breakfast is very good and the staff is on top of maintaining it, replenishing it as guests enjoy. Staff is very nice which can make all the difference in the world in regards to wanting to stay there. Easy interstate access. Rooms are very quite. We were... More 

Was this review helpful? Yes 1
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to stay with us on your recent trip to Watertown. I am so pleased that we were able to provide you with an excellent stay. I am proud of the accommodations and service we offer. Thanks to the generosity of time of guests like you we learn where our strengths are. Thank you for allowing us... More 

Mahopac Falls, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2013 via mobile

We stayed in this hotel for a weekend in August 2012. I would suggest it because it is centrally located, has a nice pool for the kids, and is very clean. We enjoyed out stay there very much. There are plenty of restaurants around, close to shopping and plenty of sightseeing in the area. This hotel felt safe and the... More 

Was this review helpful? Yes
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking time away from your schedule to leave a review about your April stay with us. Our staff takes great pride in caring for all of our guests. I am grateful to you for recognizing our efforts. I hope you and your family will continue to stay with us so that we will have the continued opportunity... More 

Ottawa
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed May 21, 2013

I am surprise by overwhelming positive reviews of this hotel. I didn't find anything special or unique in terms of customer service nor amenities of this hotel. It is just a standard Comfort Inn in a small town USA. We booked through expedia and stayed over for a long weekend in May on our stopover to Syracuse, NY, to do... More 

Was this review helpful? Yes 1
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for taking the time to leave a review of your stay with us. It disappoints me that we were unable to 'WOW' you during your stay with us. I hope that you will change your mind and return to stay with us again so that we can show you our award winning service. Thank you again... More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 20, 2013

A very clean and well mintained property. The staff were very friendly and attentive. The rooms were clean and well equipped with a fridge and microwave oven. The beds were very comfortable and the pillows were great and not flat. There was a nice and comfy chair to sit in too. There was a pool and exercise room which we... More 

Was this review helpful? Yes 1
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for reviewing your stay with us. Your comments only serve to help us improve our service. I hope that the next time you stay with us, you will take advantage of our complimentary in town shuttle. We love offering this service to our guests for shopping or dinner or whatever they might require. Our drivers are... More 

MAUSTON
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 16, 2013

Newer, all maintained, friendly helpful staff. They do the extras. Free popcorn at night. 10% disconnect at Denny's. Good free hot breakfast everyday from 6AM to 10AM. All located just off highway 81. I will stay there again if I'm in the area.

Was this review helpful? Yes
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Please allow me a moment to thank you for reviewing your stay with us. It is our pleasure to welcome our guests with smiles and warm fresh baked cookies or hot freshly popped popcorn. I would like to mention that we offer many coupons and discount to various local restaurants. There is a quiet challenge among the front desk staff... More 

Ontario, New York
Contributor
16 reviews 16 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 21, 2013

My husband & I just recently returned from this hotel having stayed there for a quick mini getaway. It's an easy commute from the Finger lake NY region. The hotel itself was nice. It features 6 floors and two super fast elevators. The room was very clean, the bed was comfortable and there was a desk and a comfortable wing... More 

Was this review helpful? Yes 1
Trenton
Contributor
17 reviews 17 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 8, 2013

I almost always stay at this particular motel if I am going to be in the Watertown area for a longer period of time. The staff are incredibly friendly, caring and will go out of their way to accommodate you. They have a lovely, full breakfast. The rooms are clean and the beds are quite comfortable. The entire motel has... More 

Was this review helpful? Yes 1
Syracuse, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 4, 2013

I had a great time at this beautiful hotel. It was nice and comfortable as any comfort inn Ive been to so far! Breakfast was good, comfortable bedding, and clean fresh room were all much appreciated services I very much enjoyed. Thank you for being a wonderful host.

Was this review helpful? Yes 1
Belleville, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 31, 2013

My husband and I live in Ontario and travel to Watertown, New York about five times a year for mini-vacations. We used to stay at a popular chain hotel that kept a few rooms reserved for people travelling with their pets. When we tried to book for Easter weekend we were informed the hotel no longer accepts pets. We were... More 

Was this review helpful? Yes 2
Toronto
Top Contributor
79 reviews 79 reviews
37 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 27, 2013 via mobile

We frequently stay at Choice Hotels in our travels as we find that the majority of them fully meet our expectations. This hotel is clearly one of the best that we have experienced and is well-deserving of the awards that it has received. Our check-in was flawless and we were made to feel very welcome. The hotel is well-maintained and... More 

Was this review helpful? Yes 1
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Good Afternoon, Thank you for reviewing your stay with us. Guests like you that chose to let us know about our service and accommodations make our job so much easier to do. I would like to apologize for the bulb being out in your room, but I am so pleased to know that we were able to quickly remedy the... More 

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Additional Information about Comfort Inn & Suites

Address: 110 Commerce Park Drive, Routes 81 & 3, Watertown, NY 13601
Phone Number:
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 135
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Watertown
Days Inn Watertown
Watertown Days Inn
Hotel Style:
#5 Family Hotel in Watertown
#5 Business Hotel in Watertown
#5 Romantic Hotel in Watertown

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