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Comfort Inn & Suites

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110 Commerce Park Drive, Routes 81 & 3, Watertown, NY 13601
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1 room 1 adult
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226 Reviews from our TripAdvisor Community

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Montreal, Canada
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I usually go to the Microtel in Calcium (just outside of Watertown). Very inexpensive location. So this time I needed an overnight place on our way to Rochester. So I went on Hotwire. Man what a hotel. Super clean, the friendliest hotel staff that I have ever came across. We checked in, and super clean. The indoor pool was heated,... More 

Helpful?
3 Thank atsendel
Belchertown, Massachusetts, United States
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

My husband and I were in upstate NY visiting family and needed a place to sleep for the night with our dog. This place ended up being much nicer than anticipated! My only requirements for a good hotel stay are dog friendly, a good shower, cleanliness, and a good bed. This place excelled in all of the above. The rooms... More 

Helpful?
Thank Christine M
Hamilton, Canada
2 reviews
5 of 5 stars Reviewed November 18, 2015

Our 2-queen standard room with lovely, clean with very comfortable beds. I have stayed here on three other occasions. They give the best rate around & 25% exchange rate. I booked directly with the hotel & AAA rates for the best deal. The staff are lovely. I will stay here again for sure.

Helpful?
Thank DJ1814
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for reviewing your stay with us. Your feedback is essential to our being able to continually improve our service and accommodations. We sincerely look forward to many more girls weekend visits from you. See you soon! More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 17, 2015 via mobile

We stayed at the comfort inn on our way to Potsdam open house. It was very nice, clean and comfortable room. Breakfast was really good! More then the usual. Chocolate waffles, eggs, sausage and more! Pool available but we didn't have time to use it. We plan on staying there again if we head to Potsdam more.

Helpful?
Thank Nkresgecma
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi Nkresgecma! We hope you liked your visit to Potsdam so that we can see a lot more of you! Thank you so much for your review of your stay with us. Feedback from our guests is extremely important to us. We hope that you will get to dip in and enjoy the pool on your next visit. Thank you... More 

Renfrew, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 11, 2015

Reasonable rates.....however, our room was right next to elevator and could hear everything. One of the beds had a very bad mattress -seemed like you were in a hole. When we got back to the room there was a bag of towels hanging on the door waiting for us. The room had not been completed. No new glasses, coffee cups,... More 

Helpful?
Thank Deb G
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to review your stay with us. Feedback from our guests is our most important source for information about how well our hotel is performing. We sincerely appreciate not only your honesty but your willingness to share this information with us. As you know from your previous stays with us, this is not a normal occurrence with... More 

Rochester, New York
2 reviews
4 of 5 stars Reviewed November 11, 2015

This hotel is very nice in every way. The staff is especially helpful and friendly. We made the mistake of booking with the wrong agent and when we arrived we found out that the room we thought we booked did not come through correctly. Jay, the manager, spent over a half an hour straightening out the problem and dealt with... More 

Helpful?
Thank janmV6875BK
Watertown, New York
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 30, 2015 via mobile

Stayed in this hotel for one night while travelling from NiagaraFalls to Lake Placid. Staff were friendly, room was clean and roomy. Good complimentary breakfast provided free of charge plus daily paper. Laundry service available. Would recommend hotel,

Helpful?
Thank May04sam2015
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 25, 2015

During a week-long drive through some of the eastern States, this was the best and most reasonably priced place we stayed in. A very friendly and professional welcome greeted us upon our arrival; we received a quick courtesy call in our room after we had settled, to ensure that all was well; and when we inadvertently left a jacket behind,... More 

Helpful?
Thank Martin P
San
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 15, 2015 via mobile

It may have been a stroke of luck but we were given an accessible room. It was like a small apartment. Living room, kitchen area and a very comfortable bedroom. The bathroom had limited counter space, but the rest of the room compensated very well. We don't usually eat at Denny's, but we were tired and the hotel has a... More 

Helpful?
1 Thank Linda R
Rochester, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 15, 2015

Nice place for an overnight stay. Denny's Restaurant is attached so even dinner was easy. The room was very clean. The bedding was nice and the bed was comfortable. The walls were very thin and I could hear our neighbors talking. It wasn't a big deal because everyone went to sleep early. Also, my mom is handicapped and the toilet... More 

Helpful?
Thank Debbie D
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