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Hampton Inn Watertown

Certificate of Excellence
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155 Commerce Park Drive, Watertown, NY 13601
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Hampton Inn Watertown
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399 Reviews from our TripAdvisor Community

Traveler rating
    264
    104
    25
    4
    2
See reviews for
127
126
22
76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (399)
  • Mar-May only
    (109)
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There are newer reviews for Hampton Inn Watertown
See the most recent reviews
Ottawa, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2014

Weekend getaway to celebrate my birthday and anniversary. They graciously upgraded our room upon arrival. Staff was helpful, room was clean and bed was extremely comfortable. Free breakfast was a bonus. Would definitely stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Newark, New Jersey
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 14, 2014

This facility lives up to the Hilton brand. It is tucked away from a mass grouping of hotels in Watertown, but still on the main drag path. They are currently renovating their lobby area where the complimentary breakfast is served, but the alternate accommodations in a meeting room for breakfast were more than satisfactory. I found the facilities to be... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Ottawa, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 14, 2014

I very much enjoyed my stay, I found the hotel and rooms were very clean, something that bugged me with other places I have stayed at, I also found the breakfast to be great and but most of all we really enjoyed the pool, it was the best part of the stay for the kids. Finally I found that its... More 

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Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for leaving a review of our location. I am glad you enjoyed your stay! We look forward to your future visits. More 

Jamesville, NY, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2014

Met the usual standard of Hampton Inns. Would like to see an improvement in the breakfasts throughout the chain. Denny's is just down the street. Located just off the Arsenal St. strip. Easy on and off from route 81.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Saratoga Springs, New York
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 27, 2014

I usually rate hotels based on their exercise room because I travel for work and exercising is important. This is a standard clean Hampton Inn, but the workout room is only mediocre. They have cardio machines that are pretty old (thankfully they all work). It would be nice to see an upgraded exercise area (maybe some weights?). I'm going to... More 

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Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for leaving a review our location. Within the past month our fitness center went under a total renovation. We have updated all of our equipment and added weights. I encourage you to visit us again while in Watertown, and take advantage of our new state-of-the-art fitness center. More 

Northampton, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 24, 2014

My husband and I stay at this Hampton Inn all year round. The past six months it has gone down hill. There is a lot of new staff and I feel this why Hampton Inn is not up to pare. The problems I'm having is no water/snacks in room (never had to ask before). I asked for this every time... More 

Was this review helpful? Yes 1
Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay. I would like to apologize your stay did not meet your expectations. I will be sure to address each of your comments with the proper management team. We take our guests feedback very seriously, and use it as a training tool for all of our employees. More 

Buffalo, United States
1 review
5 of 5 stars Reviewed March 23, 2014

I really enjoyed my quick stay here. Would and will stay again. Room was nice and clean; bed comfy. Bathroom ample. Fitness center decent enough. Breakfast was good and the staff was super nice. I appreciated the complimentary brush service for my car.

Review collected in partnership with Hampton

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Potsdam, New York
Top Contributor
58 reviews 58 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 19, 2014

This is an excellent hotel, with every detail in place. It is very clean and seems new. We felt welcome from the moment the sliding doors opened. The room was spacious and comfortable. The beds were great; pillows and duvets were comfy. The bathroom was perfect and water pressure was good in the shower. The housekeeping staff members were friendly... More 

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Chesterville, Canada
2 reviews
5 of 5 stars Reviewed March 14, 2014

This is the third time for us staying here. Excellent place. The breakfast is good, rooms are nice and pool area is nice. Good location. Staff is very friendly. They even have a clean the snow off of vehicles service....awesome!! I will continue to stay here!

Review collected in partnership with Hampton

Was this review helpful? Yes
Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for taking the time to review our location. I am glad you were able to enjoy your stay! We always try to exceed our guest expectations; it is nice to know we are doing a good job. We look forward to your future stays. More 

Ottawa, Canada
Top Contributor
129 reviews 129 reviews
31 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed March 12, 2014

Stayed one night during March Break. Check in was a breeze, friendly staff, clean common areas, free coffee in lounge area with comfy chairs. Beds were very comfortable. THere are other hotels I have stayed in before in the area that back onto the highway so you hear road noise but the Hampton is far enough back that this is... More 

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