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Hampton Inn Watertown

2.5 of 5 155 Commerce Park Drive, Watertown, NY 13601
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Certificate of Excellence 2014
Hampton Inn Watertown
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Hampton Inn Watertown
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350 reviews from our community

Traveler rating
    233
    89
    22
    4
    2
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109
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Potsdam, United States
1 review
5 of 5 stars Reviewed 1 week ago

The location of this hotel is excellent, Many restaurants and shopping close. The Staff on hand where always cheerful and nice, even when there was tons of snow and it was -20 degrees out. They where out the brushing the snow off everyones cars, which was a great asset.

Review collected in partnership with Hampton

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Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for the review. We love the snow up here, and enjoy assisting our guest in any way possible. More 

Ottawa, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent Hotel…Perfect location…Professional staff. The bed was the most comfortable I've slept in while staying at a Motel/Hotel/Inn. The room was clean and huge. Towels were plentiful and soft. Perfect location for shopping and many restaurants. All around wonderful stay. Nothing more to say.

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Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for the great review. We are glad you enjoyed your stay at our hotel. More 

Kingston, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 17, 2014

We went for a break from the craziness that is home! Upon arrival we were warmly greeted and even though early, given our room keys. We were asked of we wanted the vehicle cleaned in the morning if it snowed! The room was wonderful (403) It was large enough to host a party. The Jacuzzi was soothing, lots of soft,... More 

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Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for the wonderful review. We are glad you chose to stay with us during your visit to Watertown. We look forward to your future stays. More 

Trenton, Canada
1 review
5 of 5 stars Reviewed December 15, 2014

The hotel and its staff were great. Only blemish was the moron who plowed the parking lot. Made a wall of snow in front of a row of vehicles and then sat there and watched us dig out our cars. I guess that was his redneck form of entertainment

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for the review. I apologize for the plowing issue, please note corrective action will be taken. We look forward to your future stays. More 

Cobourg
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed December 14, 2014

We just went for a getaway and to finish some Christmas shopping. Breakfasts were great. Cookies and trail mix in the afternon were also a welcome snack. The hotel staff cleaned the snow off our car after a snow storm over night. Staff at the front desk were very helpful with running my computer. I am alliterate when it comes... More 

Review collected in partnership with Hampton

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Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for taking the time to write a review. I am glad you enjoyed your stay! Its great knowing our staff was able to assist you with your computer needs. We look forward to your future stays. More 

Carleton Place, Canada
1 review
2 of 5 stars Reviewed December 10, 2014

I usually stay at a Doubletree or Hilton Garden Inn and found that my stays at two Hamptons this past weekend (Watertown on Friday and Syracuse on Saturday) were below par in what I expect from Hilton. Front desk staff was unprofessional and indifferent. Bath/shower in Watertown had clumps of hair in the drain and on the shower handle. I'm... More 

Review collected in partnership with Hampton

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Hogan_TA, General Manager at Hampton Inn Watertown, responded to this review

Thank you for posting your review of the Hampton Inn Watertown, NY. We appreciate all guest input and work very hard to meet our guest’s expectations. I am glad to have had the opportunity to address your concerns through our guest survey and hope you will remain a loyal Hampton customer. Your experience and comments are very important to us... More 

2 reviews
5 of 5 stars Reviewed December 2, 2014

The staff at this Hampton location are wonderful! They always greet you with a smile and help in any way they can. They make you feel welcome and are easy to approch. VERY clean rooms...slept AWESOME - the beds are SO comfortable!! Looking forward to my next stay!

Review collected in partnership with Hampton

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Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

We are glad you enjoyed your stay. Our staff works hard to make sure everyone is comfortable and happy! Thank you! More 

Lindsay, Canada
1 review
4 of 5 stars Reviewed December 2, 2014

This was a great place to stay, staff were very friendly and helpful. Room was clean, pool was clean and set at a comfortable temp. Breakfast was okay, there was a pretty good variety. My only complaint was the pillows are not comfortable in the room at all. I suggest bringing your own pillow to get a good nights sleep.

Review collected in partnership with Hampton

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Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for the review! We are glad you enjoyed your stay. More 

BROCKVILLE, Canada
1 review
4 of 5 stars Reviewed December 1, 2014

Great hotel. The staff were friendly and helpful. The room was clean and comfortable. Next time I will make sure that it is not located near the elevators. Fast and efficient check-in and check-out process.

Review collected in partnership with Hampton

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Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thanks for the review! More 

Upstate NY
Top Contributor
59 reviews 59 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 28, 2014

Needed something nearby Fort Drum while doing business. This hotel is either relatively new or recently redone, since it reflects the updated Hampton Inn model. Clean, good size rooms, everything I've come to expect in a Hampton Inn. They asked at the desk if we wanted the car cleaned off prior to departure. Pleasantly surprised. Lots of chain restaurants near... More 

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Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for choosing to stay with us during your visit to Fort Drum. Interstate 781 allows easy access from our hotel to post main gate. We appreciate you taking the time to leave a review, and hope you are able to stay with us again soon. More 

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Additional Information about Hampton Inn Watertown

Address: 155 Commerce Park Drive, Watertown, NY 13601
Phone Number:
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Watertown 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton Inn Watertown Hotel Watertown
Watertown Hampton Inn
Hotel Style:
#2 Business Hotel in Watertown
#2 Romantic Hotel in Watertown
#2 Family Hotel in Watertown

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