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Hampton Inn Watertown

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155 Commerce Park Drive, Watertown, NY 13601
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Hampton Inn Watertown
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Hampton Inn Watertown
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411 Reviews from our TripAdvisor Community

Traveler rating
    272
    106
    26
    5
    2
See reviews for
129
134
22
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (411)
  • Mar-May only
    (109)
  • Jun-Aug only
    (131)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (75)
All months
Wells, Maine
Level Contributor
149 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed yesterday NEW

We only stayed here one night. The staff is wonderful and accommadating, even though we were early, they found us a room. It's near lots of stores and a mall. We enjoyed the pool and the buffet breakfast in the morning. We always enjoy Hampton Inn and Suites. Clean and spacious rooms.

Was this review helpful? Yes
Canada
5 of 5 stars Reviewed 2 days ago NEW

The hotel was perfectly located - close to the Interstate to get anywhere else, but far enough away that you didn't hear it at night. The complimentary hot breakfast saved us lots of time in the morning.

Review collected in partnership with Hampton

Was this review helpful? Yes
Level Contributor
10 reviews
7 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

The room we stayed in the A/C is not working and the bathtub draining is very, very slow. we have to request different room on the second night despite the inconvenience of moving our stuffs to different room. Although with 100% satisfaction guarantee, we were not received the refund on the first night from the hotel!!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for contacting the hotel regarding your recent stay. I apologized for the inconvenience, I am glad we were able to resolve the problem. We look forward to your next visit. More 

Fayetteville, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I continue to be amazed at the friendliness of the staff and the accommodations. The rooms are nicely furnished and exceptionally clean. I stay there whenever I am in the area. It is closes to shopping and a lot of eateries. Although the Post Office opens at 9AM, it is right up the street. What more can you ask for... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for the review. We are glad you choose to stay with us each time you visit Watertown. We look forward to your next trip. More 

Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this property for the first time and was impressed the moment I stepped into the lobby and interacted with the front desk clerk. She was very friendly and accomodating. Was pleased again when I entered my room at the freshness and cleanliness of the bed and bath areas. Breakfast was great (as usual with Hampton). Great location in... More 

Was this review helpful? Yes
Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for the great review! We pride ourselves on making sure every guest is welcomed, and enjoys their stay. We appreciate your kind words and look forward to your next trip. More 

Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is beautiful! It is new and the staff are friendly, rooms are spacious and each comes equipped with a fridge and microwave. The in-room coffee was also good. TV has HBO which is a plus. Lots of sports channels also. internet was okay, worked most of the time. Breakfast was excellent, lots of selection. Would stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for the great review! We are glad you chose so stay with us! More 

Pittsburgh, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We were traveling with our children and requested a roll-away bed in the online reservation. For the first time, the bed was in the room when we arrived. The hotel was perfect, as described, but the staff actually reviewed our additional request and fulfilled it without asking a second time. Many hotels are similar, but the service here makes this... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for the great review. We always try to fulfill our guest's request prior to their arrival, to make traveling as enjoyable as possible. We are glad you enjoyed your stay, and look forward to your next visit. More 

Montreal, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

you get very good value, free internet complimentary breakfast and coffee all day in the lobby. hotel is centrally located and is just off the main highway that runs through the middle of new York state

Review collected in partnership with Hampton

Was this review helpful? Yes
Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for taking the time to write a review. We are glad you enjoyed your stay with us! More 

Cobourg, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very clean, pleasant and friendly place. Beds were very comfortable with smooth and high quality bedding. Customer service was outstanding. Breakfast was excellent for this type of buffet-style breakfast. Cleanliness was remarkable. Front Desk, janitor and breakfast lady were all very pleasant and professional. A very pleasant place to stay- highly recommend it.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for the great review! We are glad you enjoyed your stay. We look forward to your next trip. More 

Boston, Massachusetts
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I recieved a receipt for my stay on this hotel for june 3 for watertown ny . problem is I live in mass . called hotel up and they said that when guest checked in had same name that my husband had so didnt check address on hilton honors card . I talked to the woman and said how do... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Hogan_TA, Manager at Hampton Inn Watertown, responded to this review

Thank you for writing a review. I would like to apologize for the mistake that occurred. When the guest checked in we verified his photo id and credit card. Unfortunately, the wrong Hilton Honors profile was attached to the reservation. The correct guest was charged for the room, and none of your information was passed on to this guest. We... More 

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