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All 16 Watertown hotels

Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

2.5 of 5 Hotel   |   1290 Arsenal Street, Suite 1, Watertown, NY 13601
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88%
Ranked #4 of 16 Hotels in Watertown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Emily S Oceanside, California
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277 reviews from our community

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    19
    7
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • French first
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English first
Oceanside, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

Thank you to everyone at the hotel for our amazing stay! I am very impressed with how up to date the facility is. Thanks again to Charlotte for all of your assistance. I would highly recommend everyone to stay here.

Was this review helpful? Yes 1
Horseheads, NY
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here while passing through on a motorcycle trip. Our room was very nice and the bed very comfortable. We checked in during a very busy time, however the staff was very friendly and efficient and we were soon checked in. The area around the hotel offers numerous chain restaurants within walking distance which is great... More

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Maniwaki, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just recently stayed at this hotel Sept. 12, 2014, and I must say it is a beautiful hotel. It's fairly new so you can expect up to date decor and furnishings. I booked the standard king size room and the bathroom was large and the bed was very comfortable. I personally don't like hard beds this one was soft. The... More

Was this review helpful? Yes 1
toronto
Top Contributor
72 reviews 72 reviews
29 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

Good place to lay down your head for one night. Clean, comfortable,roomy enough, breakfast was usual HIE fare, nothing spectacular. the breakfast room did get crowded in the morning and it was literally standing room only. The location of the hotel is near mall so lots to choose for food and shopping. We didnt do either. Staff was friendly and... More

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Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This place was what I've come to expect from Holiday Inn Express - a clean room, comfortable bed, good furnishings, great and varied breakfast. It was located just off of the interstate, so it had some traffic noise, but not enough to be disturbing. It was located near a bunch of shops and was convenient to drive to several Thousand... More

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Hudson, Massachusetts
Top Contributor
114 reviews 114 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had another great experience at this Holiday Inn Express. The staff was very friendly and gave us just what we wanted in a room: top floor, refrigerator and away from the traffic. They told us about a restaurant next door in an affiliated hotel. They gave us a coupon for dinner and a free bottle of champagne. They had... More

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Ottawa
Top Contributor
50 reviews 50 reviews
21 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I need a place to rest for the night during our road trip. The Holiday Inn Express in Watertown was exactly what we were looking for. We were warmly greeted, even at 12 midnight, and were given the last room available. The breakfast was tasty and the dining room busy. I guess when the hotel is full,... More

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Contributor
17 reviews 17 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the holiday inn this week because of mini shopping vacation with the kids. We had no reservation, but was quickly found a room at a decent price, by the very friendly staff at the front desk! The hotel is a bit dated, but is clean and met all our needs. They offer cookies and ice cream, at... More

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Ottawa, Canada
Top Contributor
118 reviews 118 reviews
33 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 13, 2014

Stayed here for an overnight on our way back from Virginia and I must say, for an older property, it is very well kept and everything works great. Rooms, decor from last decade but because they keep it top notch, I did not mind at all and loved it. Usually hotels from that era I would not like as they... More

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Harpers Ferry, West Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 11, 2014

Stayed at this hotel one night while travelling from Ontario. We typically choose HIE because of the family-friendly amenities such as the indoor pool & complimentary breakfast, as well as the consistently positive overall stay. Unfortunately, this was not the experience we had at this particular HIE. While the hotel was clean, staff were friendly and the bed was very... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand Islands, responded to this review

Dear 4mntnlvrs, Thank you for taking the time to review our property. I am pleased to hear that you liked our clean hotel, friendly staff and comfortable bed. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It am sorry that you... More

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Additional Information about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

Address: 1290 Arsenal Street, Suite 1, Watertown, NY 13601
Phone Number:
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Watertown-Thousand Islands 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Watertown-Thousand Islands
Holiday Inn Express Hotel & Suites Watertown-1000 Islands
Holiday Inn Express Watertown
Holiday Inn Watertown
Watertown Holiday Inn

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