We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Watertown hotels

Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

2.5 of 5 Hotel   |   1290 Arsenal Street, Suite 1, Watertown, NY 13601
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Hotel & Suites Watertown-Thousand Islands to your Saves list
Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
88%
Ranked #4 of 16 hotels in Watertown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
smrtcar Ottawa
  • Overview
  • Reviews (271)
  • Photos (100)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (52)
  • Location
  • More
true
Write a Review

271 people have reviewed this hotel

Traveler rating
    151
    90
    18
    7
    5
See reviews for
91
74
13
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Ottawa
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I need a place to rest for the night during our road trip. The Holiday Inn Express in Watertown was exactly what we were looking for. We were warmly greeted, even at 12 midnight, and were given the last room available. The breakfast was tasty and the dining room busy. I guess when the hotel is full,... More

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at the holiday inn this week because of mini shopping vacation with the kids. We had no reservation, but was quickly found a room at a decent price, by the very friendly staff at the front desk! The hotel is a bit dated, but is clean and met all our needs. They offer cookies and ice cream, at... More

Was this review helpful? Yes
Ottawa, Canada
Top Contributor
115 reviews 115 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for an overnight on our way back from Virginia and I must say, for an older property, it is very well kept and everything works great. Rooms, decor from last decade but because they keep it top notch, I did not mind at all and loved it. Usually hotels from that era I would not like as they... More

Was this review helpful? Yes
Harpers Ferry, West Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel one night while travelling from Ontario. We typically choose HIE because of the family-friendly amenities such as the indoor pool & complimentary breakfast, as well as the consistently positive overall stay. Unfortunately, this was not the experience we had at this particular HIE. While the hotel was clean, staff were friendly and the bed was very... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand Islands, responded to this review

Dear 4mntnlvrs, Thank you for taking the time to review our property. I am pleased to hear that you liked our clean hotel, friendly staff and comfortable bed. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It am sorry that you... More

Saint Jerome, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent two nights at this hotel. Perfect location: lots of restaurants at walking distance, shopping just two minutes drive. Hotel staff is very friendly, breakfast is good and the rooms are large and relaxing. Would go back anytime!

Was this review helpful? Yes
Honolulu, Hawaii
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Another excellent experience at a Holiday Inn Express! All the usual positives- fitness center, pool, complimentary parking & Wifi, and hot breakfast. This HIE offered ice cream treats drumsticks, ice cream sandwiches, and a couple of others) for dessert. They also had a sauna. The room was roomy with a recliner seat, work desk, microwave oven & mini-refrigerator, as well... More

Was this review helpful? Yes
Norman, Oklahoma
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed two nights in this hotel in July and found it to be very clean, comfortable and a short drive from the Thousand Islands. We enjoyed the free breakfast, cookies at tea time and the ice cream in the evening. The staff was very friendly. Would definitely recommend it to other travelers. You can get great Mexican food at... More

Was this review helpful? Yes
Waterloo, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel July 28 it was good experience. Service was good the hotel is very clean. Not to mention the fantastic breakfast. I will go back and recommend this place to my friend and family.

Was this review helpful? Yes 1
Genova
Top Contributor
62 reviews 62 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was a few days in this hotel during my stay working in watertown but I have to say that I found it very good, nice, clean and with plenty of amenities, friendly staff, breakfast and full American style, recommended

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

As a IHG employee you get used to a critical view of hotels but I was disarmed the minute I walked through the doors. One of the best Holiday Inn Express I have stayed in. Courteous, professional and friendly staff. Beautiful facility. The breakfast menu was nice as well. Definitely a place I would come back to again.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Holiday Inn Express Hotel & Suites Watertown-Thousand Islands, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Watertown-Thousand Islands? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

Address: 1290 Arsenal Street, Suite 1, Watertown, NY 13601
Phone Number:
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Watertown-Thousand Islands 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, IHG, Tingo, BookIt.com, Travelocity, Priceline, Reservation Counter, Agoda, Hotels.com, BookingOdigeoWL and Venere so you can book your Holiday Inn Express Hotel & Suites Watertown-Thousand Islands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Watertown-Thousand Islands
Holiday Inn Express Hotel & Suites Watertown-1000 Islands
Holiday Inn Express Watertown
Holiday Inn Watertown
Watertown Holiday Inn

100 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Room/suite (4)
Viewed
0:30
Videos (1)
Viewed
View from room (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (93)
Viewed
Business center/function rooms (5)
Viewed
Dining (8)
Viewed
Room/suite (26)
Viewed
Pool/beach area (8)
Viewed
Hotel & grounds (17)
Viewed
View from room (1)
Viewed
Other (28)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Watertown with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Watertown #3 Business Hotel in Watertown #4 Family Hotel in Watertown
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites - Watertown, New York is where great experiences begin at the Gateway to the 1000 Islands . We are in the heart of the Watertown, NY shopping district and located near exit 45 just off of I-81. The areas finest attractions, including Boldt Castle, Sackets Harbor and the St. Lawrence River, many local businesses, & Fort Drum are just minutes away. Our plaza includes Ruby Tuesday s, Starbucks, Buffalo Wild Wings, Ponderosa, Chipotle, Five Guys, Moe's, Cold Stone Creamery, Planet Fitness, Dollar General and a liquor store.Stay Smart with free wireless & wired high speed Internet access, free local phone calls, High Def TV & a guest business center. Begin your day with our complimentary Express Start Breakfast that includes hot items daily including pancakes and as always our signature cinnamon rolls. If you re on the run, pre-order a breakfast to go bag. Our Smart Roast 100% Arabica coffee is available 24 hours in our Great Room. ... more   less 
Number of rooms
115

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer