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Relax Inn

19325 Outer Washington St., US Route 11, Watertown, NY 13601-5317 (Formerly New Parrot Motel)
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19 reviews from our community

Traveler rating
    6
    5
    2
    0
    6
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5
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1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (19)
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    (3)
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    (10)
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Napanee, Canada
Contributor
17 reviews 17 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 15, 2015

My wife and I had a reservation here 2 mar 2015. We arrived at 5pm to find the parking lot unplowed with about a foot of snow. I got stuck trying to get out next morning with no offer of help from the staff. The room had only a portable space heater for heat that was not up to the... More 

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Stratford, Ontario
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 23, 2014 via mobile

This may not be the nicest looking motel from the outside, however one you get into your room you will be pleasantly surprised. Our room vas very clean and quite modern, looked as if it was recently renovated. The bed was super comfy and our room had a fridge and microwave. We had a second floor room above reception. Staff... More 

Was this review helpful? Yes 3
Contributor
16 reviews 16 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 20, 2014 via mobile

If you just want a cheap clean bed, this is it. Bathroom was outdated (yellow sink and tub) but it was clean. The young fellow at check in was helpful and friendly. We had a fridge and microwave and tv but no hair dryer. For $65 it was perfect for us. No idea what the reviewer screaming "protect yourselves" is... More 

Was this review helpful? Yes 3
watertown
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 29, 2014

Do not stay here if you care about yourself or family... Please It's not a healthy environment for you or your family..there are people hanging around outside..smoking and doing no telling what.. The owners are liers and walked in my hotel room when I said no my son is naked in the bathroom.. And she walked in anyway. She looked... More 

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Canandaigua, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 27, 2014

We chose this motel for our 1 night stay on our way to a funeral in Clayton, NY. We checked in at about 8 PM. Check in process was easy. Night clerks were helpful in our search for food (Papa Johns pizza). Bed was comfortable, room was clean. The only down side is that the water tastes/smells like mildew. (from... More 

Was this review helpful? Yes 2
Napanee, Canada
Top Contributor
105 reviews 105 reviews
6 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed May 17, 2014

It is a quiet motel. The parking is good. The motel is located back from the road which makes it more quiet. The check in time is 3:00pm. The furniture is nice in the room. The staff and part time staff are excellent.

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2013

My husband and My 2 kids stayed here while visiting Watertown. The staff was excellent. I truthfully had no complaints. My husband and I both agree that we will stay there again if we have to go back to Watertown.

Was this review helpful? Yes 2
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 14, 2013 via mobile

I have been put up at this whole three times by an employer who was trying to make the cheap way out I have traveled the whole east coast for many years and stayed in many motels and this I must say is by far the worst motel ever not only is the motel dirty and smelly but the staff... More 

Was this review helpful? Yes 7
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 25, 2013 via mobile

Cheap place for a overnight with an awful mattress. Rooms are ok and renewed, except for the mattress. Bathroom old but clean. Parking. Go for it if you have a very low budget or If you don't find rooms available in town.

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 16, 2013

I come often. Love the place people and locations. Close to army base. Shopping malls and restaurants are close. Small town but alot to do. I would recommend a stay.the staff are quick when you need something. Rooms are clean beds warm and comfortable. Rooms are updated. Frig and microwave in rooms.

Was this review helpful? Yes 5
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