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Relax Inn

19325 Outer Washington St., US Route 11, Watertown, NY 13601-5317 (Formerly New Parrot Motel)
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1 room 1 guest
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22 Reviews from our TripAdvisor Community

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Traveler rating
    6
    6
    2
    0
    8
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8
6
Solo
0
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (22)
  • Mar-May only
    (3)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (3)
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Belleville, Canada
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed July 23, 2015

We settled on this motel at the last minute, and the outside looks OK. However, our room opened into a common hallway and the smoke alarm (cheap battery operated one from a hardware store) was open and contained no battery. Did not notice this until next morning. Had there been a fire, we would have been trapped because of the... More 

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Watertown, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2015

We stayed in room 123. The room came with all that was needed. Amenities included free wifi which of course was very favorable to my granddaughter. Location was pretty good. Kind of like a country atmosphere of sorts. Joyti, the receptionist, was very pleasant and courteous.

Was this review helpful? Yes 1
Eyota, Minnesota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 18, 2015

Where to start- ok the hallway to our room had a horrible odor. Then we got to the room, and at first it wasn't horrible, but went to use the bathroom and I couldn't get the door back open, it stuck! We decided just to go to bed so we could leave early in the morning, the mattress was horrible,... More 

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Napanee, Canada
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed March 15, 2015

My wife and I had a reservation here 2 mar 2015. We arrived at 5pm to find the parking lot unplowed with about a foot of snow. I got stuck trying to get out next morning with no offer of help from the staff. The room had only a portable space heater for heat that was not up to the... More 

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Stratford, Ontario
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 23, 2014 via mobile

This may not be the nicest looking motel from the outside, however one you get into your room you will be pleasantly surprised. Our room vas very clean and quite modern, looked as if it was recently renovated. The bed was super comfy and our room had a fridge and microwave. We had a second floor room above reception. Staff... More 

Was this review helpful? Yes 3
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 20, 2014 via mobile

If you just want a cheap clean bed, this is it. Bathroom was outdated (yellow sink and tub) but it was clean. The young fellow at check in was helpful and friendly. We had a fridge and microwave and tv but no hair dryer. For $65 it was perfect for us. No idea what the reviewer screaming "protect yourselves" is... More 

Was this review helpful? Yes 3
watertown
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 29, 2014

Do not stay here if you care about yourself or family... Please It's not a healthy environment for you or your family..there are people hanging around outside..smoking and doing no telling what.. The owners are liers and walked in my hotel room when I said no my son is naked in the bathroom.. And she walked in anyway. She looked... More 

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Canandaigua, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 27, 2014

We chose this motel for our 1 night stay on our way to a funeral in Clayton, NY. We checked in at about 8 PM. Check in process was easy. Night clerks were helpful in our search for food (Papa Johns pizza). Bed was comfortable, room was clean. The only down side is that the water tastes/smells like mildew. (from... More 

Was this review helpful? Yes 2
Napanee, Canada
Level Contributor
105 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed May 17, 2014

It is a quiet motel. The parking is good. The motel is located back from the road which makes it more quiet. The check in time is 3:00pm. The furniture is nice in the room. The staff and part time staff are excellent.

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 16, 2013

My husband and My 2 kids stayed here while visiting Watertown. The staff was excellent. I truthfully had no complaints. My husband and I both agree that we will stay there again if we have to go back to Watertown.

Was this review helpful? Yes 2
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