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All 16 Watertown hotels

Relax Inn

19325 Outer Washington St., US Route 11, Watertown, NY 13601-5317 (Formerly New Parrot Motel)
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Relax Inn
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Ranked #9 of 16 hotels in Watertown
A recent review
4 of 5 stars reviewed 3 days ago
QueenKacie Canandaigua, New York
  • Overview
  • Reviews (16)
  • Photos (5)
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  • Room tips (5)
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16 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
2 reviews
1 of 5 stars Reviewed yesterday NEW

Do not stay here if you care about yourself or family... Please It's not a healthy environment for you or your family..there are people hanging around outside..smoking and doing no telling what.. The owners are liers and walked in my hotel room when I said no my son is naked in the bathroom.. And she walked in anyway. She looked... More

Was this review helpful? Yes
Canandaigua, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We chose this motel for our 1 night stay on our way to a funeral in Clayton, NY. We checked in at about 8 PM. Check in process was easy. Night clerks were helpful in our search for food (Papa Johns pizza). Bed was comfortable, room was clean. The only down side is that the water tastes/smells like mildew. (from... More

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Napanee, Canada
Top Contributor
75 reviews 75 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 17, 2014

It is a quiet motel. The parking is good. The motel is located back from the road which makes it more quiet. The check in time is 3:00pm. The furniture is nice in the room. The staff and part time staff are excellent.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2013 via mobile

My husband and My 2 kids stayed here while visiting Watertown. The staff was excellent. I truthfully had no complaints. My husband and I both agree that we will stay there again if we have to go back to Watertown.

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 14, 2013 via mobile

I have been put up at this whole three times by an employer who was trying to make the cheap way out I have traveled the whole east coast for many years and stayed in many motels and this I must say is by far the worst motel ever not only is the motel dirty and smelly but the staff... More

Was this review helpful? Yes 4
4 reviews 4 reviews
3 of 5 stars Reviewed August 25, 2013 via mobile

Cheap place for a overnight with an awful mattress. Rooms are ok and renewed, except for the mattress. Bathroom old but clean. Parking. Go for it if you have a very low budget or If you don't find rooms available in town.

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 16, 2013 via mobile

I come often. Love the place people and locations. Close to army base. Shopping malls and restaurants are close. Small town but alot to do. I would recommend a stay.the staff are quick when you need something. Rooms are clean beds warm and comfortable. Rooms are updated. Frig and microwave in rooms.

Was this review helpful? Yes 5
Ransomville, New York
Senior Contributor
24 reviews 24 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 2, 2013

Nothing much about the staff, their strong accent (India) a little hard to understand. In the office and hallway there was a very musky smell that stayed throughout our stay there. The rooms are small, but clean enough for the stay. The bathroom is also small and the plumbing really old. Had to figure out how to turn on the... More

Was this review helpful? Yes 1
Watertown, New York
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2013

The stay at the Relax Inn was one of the best experiences we've ever had staying out of town. The staff was more than friendly, they were, you could say, almost like family. They were very kind and accomidating to the circumstances that were necessary at the last minute, and very understanding. We couldn't have asked for a better location... More

Was this review helpful? Yes 4
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 9, 2012

This reservation was a nightmare. The first thing you see when you walk in is a very large notification that the motel charges a fine of $250.00 for pets and or smoking in a non smoking room. The owner/manager is rude and very strange almost creepy. something out of the twilight zone. I was sent to check my room before... More

Was this review helpful? Yes 7
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Additional Information about Relax Inn

Address: 19325 Outer Washington St., US Route 11, Watertown, NY 13601-5317 (Formerly New Parrot Motel)
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $
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Also Known As:
Relax Hotel Watertown

5 photos of this hotel

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Hotel & grounds (1)


Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service
Official Description (provided by the hotel)
We are family owned and operated and conveniently located 15 minutes from Fort Drum. The Relax Inn offers exceptional service and clean, comfortable accommodations at a price that will allow you to enjoy the rest of your trip.The Relax Inn is walking distance to some great locally owned restaurants. We are also centered around many fine dining and shopping options located on Arsenal Street including the Salmon Run Mall. Jefferson Community College and Samaritan Hospital are also just around the corner. ... more   less 
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