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All 16 Watertown hotels

Hilton Garden Inn Watertown/Thousand Islands

3.0 of 5 Hotel   |   1290 Arsenal Street, Suite 8, Watertown, NY 13601
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Ranked #1 of 16 Hotels in Watertown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
D1250GFjohnm
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349 reviews from our community

Traveler rating
    241
    82
    19
    5
    2
See reviews for
89
128
18
73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything was great . Traveled with high school basketball team. Hotel employees went out of their way to accommodate our needs. Hotel provided a hospitality room for our use. Everything we hoped for and more.

Review collected in partnership with Hilton Garden Inn

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Clayton, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were very satisfied with our stay at the Hilton in Watertown and the staff were all very friendly. Room was excellent with current, upscale furnishings and the breakfast was delicious. Bartender was very informative and engaged in our conversation and provided cab information to assist.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

Very friendly and helpful staff and the whole building and grounds were very clean. The Christ-mas decorations were beautiful. The price was right. We would look for Hilton Garden Inn's to stay at when traveling from here on.

Review collected in partnership with Hilton Garden Inn

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Scranton, Pa., United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This Hotel is TOP SHELF in my Book. Would recommend to anyone. From the Staff at the check-in area to the Housekeeping Staff, they all rate a 10+. When in Watertown, the place to stay. Great Rooms and lots to do in the Hotel.

Review collected in partnership with Hilton Garden Inn

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Whitby, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed for a weekend at this Watertown located hotel upon a friends recommendation. We were extremely pleased with the reception by staff at all times. Room was clean and well cared for and quiet. Don't usually like hotel food, bit the restaurant served first rate meals. The hotel was busy with a wedding going on, Christmas parties, and business... More 

Review collected in partnership with Hilton Garden Inn

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

We've stayed at this hotel 4 times in the last 2.5 years and been more than satisfied each time. The rooms have always been clean, well appointed, with everything in good repair. Notwithstanding that three of our 4 stays at this hotel have been over the Black Friday weekend (with its predictable rowdy shoppers), and, unlike other hotels we've stayed... More 

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Trenton
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is beautiful and very clean. Beds are extremely comfortable and the rooms are a nice size. Bathrooms were very clean and the shower had great water pressure. MMy only complaint was that there was no continental breakfast.

Was this review helpful? Yes 2
Madison, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything in one place; excellent staff, facilities, and restaurant. Restaurant so good that people who are not staying at the hotel are coming in to eat. Great, pleasant, and very helpful staff. Gives one the feeling of being "home".

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Ontario, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A very pleasant experience. Quiet, clean rooms, friendly accommodating staff. Exercise room, pool, hot tub. A shuttle service is offered to the Mall. Being able to adjust the mattress to suit your personal sleeping comfort level is a feature offered at this Hotel. Conveniently located close to food, gas, shopping and the interstate. Will definitely be returning in the future... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Killeen, Texas
Top Contributor
106 reviews 106 reviews
42 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here again for 2 weeks and had a good stay. I the breakfast and breakfast staff are very good with made to order. This is my hotel of choice when I stay in Watertown. Close to everything and places that are walking distance.

Was this review helpful? Yes 1
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Additional Information about Hilton Garden Inn Watertown/Thousand Islands

Address: 1290 Arsenal Street, Suite 8, Watertown, NY 13601
Phone Number:
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Watertown/Thousand Islands 3*
Number of rooms: 136
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Hotel Style:
#1 Business Hotel in Watertown
#1 Best Value Hotel in Watertown
#1 Family Hotel in Watertown
#3 Romantic Hotel in Watertown

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