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Hilton Garden Inn Watertown/Thousand Islands

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1290 Arsenal Street, Suite 8, Watertown, NY 13601
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1 room 1 guest
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Hilton Garden Inn Watertown\/Thousand Islands
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456 Reviews from our TripAdvisor Community

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Traveler rating
    318
    98
    26
    11
    3
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98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Level Contributor
287 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Room was spacious and clean. Staff was very professionals. Typical higher end Garden Inn. Worth the extra money. Good location along strip plaza. Very close to military base. Lots of military discounts in the vicinity.

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Madison, Alabama
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Nice new Hilton Garden Inn. Clean and well maintained. Staff is very friendly and attentive. I stay here frequently for business and am always pleased. The hotel restaurant has good food and they also have a bar. The gym is adequate, but the big windows and location next to the lobby make you feel like you are working out in... More 

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Scottsdale, Arizona
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a great place to rest for a few days on a cross country trip. It is quiet and close to town which has lovely historic building. There are several good resturants within walking distance as well as the restaurant within the hotel.

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Ottawa, Canada
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

You know what to expect generally from this chain but this one is a cut above. The room was very clean and a good size and the staff were welcoming and attentive. Where this stands out is the American Grill restaurant. My wife and I opted to try it after a drive up from NYC and we ate surprisingly well.... More 

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Phoenix, Arizona
Level Contributor
88 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a great place to stay. Friendly front desk. Cookie at 5:00 and cook to order breakfast. I would recommend to call ahead and request the quite side of the hotel. The carts for your suitcases is easy to work with.. Great hotel. Brandy is on the front desk and will help you with anything you need.

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Pittsfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

Have stayed here many times. It never disappoints. Staff is always great, as well as the rooms. Beds are the best, and the room is quite. Gym is right off the lobby. Can workout in the morning, grab a paper and coffee, and sit. Really nice place to stay.

Review collected in partnership with Hilton Garden Inn

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Chevy Chase, MD
Level Contributor
100 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed 1 week ago

Hilton management has established it's Garden Inn chain as a clear cut above the run-of-the-mill, stucco-sided monoliths along the nation's interstates. It now offers restaurants and bars, for example. But the Garden Inn in Watertown, NY, where we just spent a night and at others we've visited, while a hyperbolic tour de force in self-promotion, isn't worth it's above average... More 

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Charleston, South Carolina
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hilton Garden Inn Watertown/Thousand Islands is one of the better Hilton Garden properties that I've stayed in over the past year as a Hilton Honors member. I recommend this property because the rooms were clean, staff was excellent & it's near plenty of restaurants and shopping. The location was convenient to the highway and less than 10 minutes from the... More 

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Orlando, Florida
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is just average. The walls are thin so don't be surprised by the ear plugs in the bathroom. The pool is super small. The service is was better than average though. The staff are very friendly. They provided directions for local attractions.

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Aurora, Canada
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It is pretty decent hotel, for a small town. It is conviniently located across the mall and other stores, few restaurants steak house and diners . There is a pool in the hotel and a hot tab, towels provided in the pool.be careful though, floors are very slippery.also pillows are too soft for my taste I had a bad night... More 

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