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Hilton Garden Inn Watertown/Thousand Islands

Certificate of Excellence
3.0 of 5
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1290 Arsenal Street, Suite 8, Watertown, NY 13601
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Awesome Family Night
Hilton Garden Inn Watertown/Thousand Islands
Best prices for: 1 room 1 guest
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Ranked #1 of 16 Hotels in Watertown
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Michael S Ogdensburg,NY, United States
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415 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Ogdensburg,NY, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

My wife and I wanted to get away for a day and do some shopping. The Hilton Garden Inn was a great place to stay. It's always clean and very accomodating. The access to a number of places to eat and the Salmon Run Mall with a number of other places to shop made it a great place to stay.

Review collected in partnership with Hilton Garden Inn

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Troy MI, United States
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel clean and convenient to highway and restaurants. Staff was great. Our daughter forgot her blanket in the room and the hotel called us very quickly to let us know and we were able to pick it up. Very family friendly.

Review collected in partnership with Hilton Garden Inn

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springville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff was very friendly and helpful and suggested places to eat and see. The room was very clean as well as the rest of the hotel. It was a nice place between Ales Bay and Sackets Harbor. We would definitely stay again!

Review collected in partnership with Hilton Garden Inn

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Newburgh, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

Friendly service. Easy check in and out. Room was clean and comfortable. However, the bed had an adjustable comfort setting for firm to soft depending on what you'd like. I like a softer setting and it was difficult to set and never got it quite right. My husband likes a firmer mattress so he was just fine. Would stay there... More 

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Niagara Falls, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Courteous front desk staff. I have travelled on the employee rate to many places. Some places I was given less than courteous treatment for staying on an employee rate. The guy who checked us in might have been on training but he was courteous and welcoming. Beds have adjustable knobs. Didn't try it, but thought that was pretty cool. The... More 

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Colorado Springs, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Resided at the Hilton Garden Inn, Watertown New York, twice this year and must say that it is the best hotel in and around Watertown. Check is was very painless on day one. The Desk clerk was very organized. The room was very clean, and I even had a personal letter on the night stand that welcomed me. The restaurant... More 

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Ottawa, Canada
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Came with my mother and aunt for one overnight, a shopping day in Watertown. Love this hotel, our third time here. Front desk staff is friendly, accommodating, polite, and a pleasure to deal with. Hotel rooms are roomy enough, this hotel has the best roll in cot of any hotel I've been in. Basically, a comfy single bed on wheels.... More 

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Farmington, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were in town for a family wedding. We felt welcome from start to finish. The family traveled from different areas of the country. We had plenty of common space to gather and visit while at the hotel. The staff was very accommodating and friendly. The area was beautiful with lots to do. Rooms were clean and quiet.

Review collected in partnership with Hilton Garden Inn

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Clearwater, United States
1 review
5 of 5 stars Reviewed 1 week ago

Really comfortable room; quiet; loved the adjustable bed and keurig; My brother & sister were in an adjoining room and with the doors closed, rarely heard anything! Restaurant was expensive and no free breakfast.

Review collected in partnership with Hilton Garden Inn

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Level Contributor
151 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 452 helpful votes
5 of 5 stars Reviewed 1 week ago

We were passing through the area and needed a solid place to stay for one night. The Hilton Garden Inn far exceeded our expectations. Staff were great, friendly, welcoming. Room was of good size, well laid out, comfortable. Good wifi. We were tired and didn't want to leave the hotel for dinner. The hotel restaurant was wonderful, absolutely great! Love... More 

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