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All 16 Watertown hotels

Hilton Garden Inn Watertown/Thousand Islands

3.0 of 5 Hotel   |   1290 Arsenal Street, Suite 8, Watertown, NY 13601
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Ranked #1 of 16 Hotels in Watertown
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Charmaine L Lindsay
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338 reviews from our community

Traveler rating
    232
    80
    19
    5
    2
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85
126
18
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lindsay
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel with girlfriends to do a little shopping. It was a very nice stay. All the employees were very friendly and the hallways were quiet except for one night. It was nice having a hot tub to go to and a pool, although the pool was quite small, especially with small children splashing around.

Review collected in partnership with Hilton Garden Inn

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CT Shoreline
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Planned to be a stop to break up a drive in two, we we're pleasantly surprised by this hotel. Clean and modern looking with comfortable beds. Staff was very welcoming and helpful. While there are plenty of places to eat nearby (mostly common chains), they offered a great value to eat at the hotels restaurant and the food was very... More

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Pittsburgh, Pennsylvania
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a great long weekend stay here. My fiancé had just returned from a tour in Afghanistan and it was a wonderful place to relax. We loved the pool and hot tub area as well as the other amenities this hotel had to offer. The staff was warm, welcoming and friendly during our entire stay. Also, this hotel is... More

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East Berlin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice place to stay. Hotel staff and housekeeping are excellent. No problems at all. Rooms are clean and neat, beds and bedding are the most comfortable I had during other stays at various hotels.

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Belleville
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel ! Very nice rooms, comfortable beds except for the pillows. Great breakfast in the American Grill included with the Bed and Breakfast deal. Amazing omlets! Came back a second time and will keep coming back.

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New York City, New York
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has beds that adjust to your sleep needs by adjusting a knob on the side of the mattress and the other side has its own knob. The buffet breakfast is one of the best offered by a hotel. It's not free unless your a Hilton Honors Gold member, but definitely worth it. It is a wonderful farming area... More

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Our room was very very clean and comfy. Breakfast had a good selection of items. We enjoyed staying here over night and will do so again. Very reasonably priced. Good selection of places to have dinner within walking distance. Front desk staffers very friendly and helpful.

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GTA, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff are extremely fast with checking in and out. The hotel is very clean and still in good shape. I stayed at this hotel last year as well. The Hot tub and pool are kept clean. The rooms are Reasonably priced. The beds are self adjusting so you get a really good nights sleep. The only thing that I would... More

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lovetoeat3
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

At every encounter from the moment we stepped in, staff have been incredibly efficient, competent and friendly. Breakfast, served till 11:30 am on weekends, is unbelievable value. Plenty of fruit, yohurt and pastry choice, of course. Most hot dishes can also be made to order, plus omlettes, egg, pancake and more. All perfectly done, beautifully presented and brought to our... More

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Greensboro, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent customer service and lovely place to stay after days of weary traveling. We highly recommend this hotel. It was a nice surprise to find after long day of traveling. Surprisingly quiet and restful. Bed very comfortable and thoroughly enjoyed the stay. Just wish it could have been longer. We will be visiting this area in the future and certainly... More

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Additional Information about Hilton Garden Inn Watertown/Thousand Islands

Address: 1290 Arsenal Street, Suite 8, Watertown, NY 13601
Phone Number:
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Watertown/Thousand Islands 3*
Number of rooms: 136
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