We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Watertown hotels

Hilton Garden Inn Watertown/Thousand Islands

3.0 of 5 Hotel   |   1290 Arsenal Street, Suite 8, Watertown, NY 13601
Hotel deals
Hotel website
Hotel amenities
Special Offer
2X Points Package
Save Saved
You added Hilton Garden Inn Watertown/Thousand Islands to your Saves list
Hilton Garden Inn Watertown/Thousand Islands
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
91%
Ranked #1 of 16 hotels in Watertown
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Travel74crazy Bradford county, PA
  • Overview
  • Reviews (276)
  • Photos (52)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (38)
  • Location
  • More
true
Write a Review

276 people have reviewed this hotel

Traveler rating
    188
    65
    16
    5
    2
See reviews for
70
103
17
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Bradford county, PA
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was so impressed with this hotel that I had to write a review. My only complaints first: no free breakfast and the thermostat in our room did not work properly. I woke up several times sweating and kept turning the AC lower but it didn't make a difference and it was too late to call a repairman. Otherwise, the... More

Was this review helpful? Yes
Watertown, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at this hotel for our wedding anniversary, plus it was close to the shopping in Watertown. The experience was good, food excellent, both breakfast and dinner. The hotel was clean and polished. The staff all friendly, clean and experienced. Can't say enough good things about the Hilton. Being an experienced shopper in Watertown, I have... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
peterborough
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Nice hotel reasonable price. Rooms are quite nice. Food is good, the staff treated us well. The hotel is close to shopping and many restaurants. We enjoyed our stay here. Would say it is worth staying at for a night or two. You can get a great variety of room to suit everyone.

Was this review helpful? Yes
Buffalo, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

For the price we expected a bit more luxury than this particular hotel afforded. The beds were uncomfortable and left us all with back aches the next morning and I'm still recovering from it 3 days later. Also disappointing was the lack of proper maintenance of the toilet, I was waiting for the handle to fall off in my hand... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Linden, United States
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

You will not get a good night sleep on thier beds. Very over priced food and no free breakfest (10.95). Very noisey if your room in on the I-81 side of hotel. Average meal cost 19.00 dollars and the serving size is not that large. There are much better and more affordable restrants very close. They do have good coffee... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Laval, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

Yes, everything was super, clean, service was great, very nice stay, but...why isn't the breakfast included, like in the other big names? THe publicity does not mentioned clearly that the breakfst is NOT included. It does say that it is available.... If you are 4 people, it means an additional cost of $44 per day(IF you eat there) compared to... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Oshawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here after we'd stayed at a different hotel the night before. It was the difference between night and day. This hotel was clean and modern. The carpet was clean and the bathroom was spotless and new!!! I will never look at another brand of hotel again. Will stay at a Hilton anytime again! Great staff, location and above all,... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Utica, New York
Top Contributor
51 reviews 51 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night at the Hilton Garden Inn. After spending the day at the 1000 Islands, it was convenient and less expensive to spend the night in Watertown. The hotel is very clean and the staff was exceptionally friendly. We got bottles of water and fresh cookies at check in. We enjoyed the indoor pool and hot tub. There... More

Was this review helpful? Yes
Mt. Pleasant, SC, United States
1 review
5 of 5 stars Reviewed 1 week ago

I am always happy to stay at a Garden Inn because the lobby and restaurant area is always inviting and bright. This particular hotel upholds that reputation. It is even more spacious than many of it's GI siblings.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Watertown
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My stay was absolutely relaxing, which was exactly what I needed for an escape from a home renovation. The room was clean and comfortable. The staff was professional, helpful, and friendly. For those from out of the area, this hotel is close to many stores and restaurants. It is also just a short drive to the beautiful 1000 Islands region.... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
If you own or manage Hilton Garden Inn Watertown/Thousand Islands, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Garden Inn Watertown/Thousand Islands? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Watertown/Thousand Islands

Address: 1290 Arsenal Street, Suite 8, Watertown, NY 13601
Phone Number:
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Watertown/Thousand Islands 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Travelocity, Priceline, Booking.com, Expedia, Tingo, Hilton Hotels, Cheap Tickets, getaroom.com, BookingOdigeoWL, Venere and Otel so you can book your Hilton Garden Inn Watertown/Thousand Islands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)
Viewed
Room/suite (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Business center/function rooms (9)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (2)
Viewed
Dining (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Watertown with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Questions? Get answers from hotel staff and past guests. Ask a question
Hotel Style
#1 Business Hotel in Watertown #2 Family Hotel in Watertown #3 Romantic Hotel in Watertown
Hotel Class
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Watertown/Thousand Islands hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, Historic Sackets Harbor and Tibbett’s Point Lighthouse in Cape Vincent. Expect friendly service from multilingual staff at our warm and inviting hotel in Watertown, ideal for the business and leisure traveler. Hold business conventions at our impressive Watertown hotel with 6,350 sq. ft. of conference space, four meeting rooms and elegant 4,300 sq. ft. ballroom, ideal for weddings. Do business from our complimentary 24-hour Business Centerwith WiFi, secure remote printing fromguest rooms and a photocopying service. Relax in our spacious guest rooms featuring complimentary WiFi, 37-inch flat screen TV, comfortable self adjusting Garden Sleep System®bed, refrigerator, microwave and coffee maker and a generous work area. Accessible rooms and soothing Whirlpool rooms with spa tub built for two are also available. Enjoy a daily cooked-to-order breakfast in our Great American Grill® also offering lunch and dinner. Our 24-hour Pavilion Pantry® stocks a wide range of sundries and ready to cook meals. Keep fit in our complimentary fitness center and unwind in our indoor heated pool and Jacuzzi. Stay active in the comfort of your room with an exercise kit available from the front desk. ... more   less 
Number of rooms
136

Questions & Answers

Questions? Get answers from Hilton Garden Inn Watertown/Thousand Islands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer