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All 16 Watertown hotels

Hilton Garden Inn Watertown/Thousand Islands

3.0 of 5 Hotel   |   1290 Arsenal Street, Suite 8, Watertown, NY 13601
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Ranked #1 of 16 Hotels in Watertown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
robert m Peterborough, Canada
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355 reviews from our community

Traveler rating
    247
    82
    19
    5
    2
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92
129
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74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peterborough, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for a couples getaway. We had plans to eat out but changed them when we were offered a bottle of Champlain with our meal. Great choice it was a great meal. Rooms were clean (a little dated and small). Pool was clean and warm, as was the hot tub.

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lockport, United States
1 review
5 of 5 stars Reviewed 1 week ago

This property is the best place to stay in Watertown. The staff does a great job to make you feel welcome and like you are the most important guest. Rooms are fresh and clean and the breakfast is always great.

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New York
Contributor
19 reviews 19 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Even though we only live an hour away, we decided to stay in this hotel due to the weather and seeing that my son-in-law had to take his nursing exam the next morning. I booked it online with my Hilton points, so our night was Free! We picked this hotel, as it had a hot tub, which is something we... More 

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Stirling, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Return visit to shop and celebrate New Years like we did last year. Once again our stay at the Hilton Garden was very good. The staff are amazing, along with the quality of the rooms and cleanliness. We had our New Years dinner at the hotel and the food was top notch. Location for this hotel is another added bonus.

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Montreal, QC
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were stuck in a snowstorm traveling north from Syracuse and had to find a hotel in an emergency. I'm a member of Hilton HHonors, so we always explore Hilton options. This hotel was nearby and we were quoted a very good price over the phone (although someone has to do something about clueless phone center personnel--we were stuck in... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

My wife and I were on our way driving to Boston for Christmas and we planed to stop over in Watertown Garden Inn on the Christmas Eve. At check in Katrina at the Front desk was very friendly and professional and greeted us with a warm smile, which was very welcoming. Then we decided to have a quick bite at... More 

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1 review
5 of 5 stars Reviewed December 23, 2014

Everything was great . Traveled with high school basketball team. Hotel employees went out of their way to accommodate our needs. Hotel provided a hospitality room for our use. Everything we hoped for and more.

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Clayton, United States
1 review
5 of 5 stars Reviewed December 17, 2014

We were very satisfied with our stay at the Hilton in Watertown and the staff were all very friendly. Room was excellent with current, upscale furnishings and the breakfast was delicious. Bartender was very informative and engaged in our conversation and provided cab information to assist.

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1 review
5 of 5 stars Reviewed December 17, 2014

Very friendly and helpful staff and the whole building and grounds were very clean. The Christ-mas decorations were beautiful. The price was right. We would look for Hilton Garden Inn's to stay at when traveling from here on.

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Scranton, Pa., United States
2 reviews
5 of 5 stars Reviewed December 13, 2014

This Hotel is TOP SHELF in my Book. Would recommend to anyone. From the Staff at the check-in area to the Housekeeping Staff, they all rate a 10+. When in Watertown, the place to stay. Great Rooms and lots to do in the Hotel.

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Additional Information about Hilton Garden Inn Watertown/Thousand Islands

Address: 1290 Arsenal Street, Suite 8, Watertown, NY 13601
Phone Number:
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Watertown/Thousand Islands 3*
Number of rooms: 136
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Hotel Style:
#1 Family Hotel in Watertown
#1 Business Hotel in Watertown
#3 Romantic Hotel in Watertown

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