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Hilton Garden Inn Watertown/Thousand Islands

Certificate of Excellence
3.0 of 5
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1290 Arsenal Street, Suite 8, Watertown, NY 13601
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Hilton Garden Inn Watertown/Thousand Islands
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Ranked #1 of 16 Hotels in Watertown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
G965ONjenniferp
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374 reviews from our community

Traveler rating
    263
    83
    20
    5
    3
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96
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (374)
  • Mar-May only
    (65)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (86)
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2 reviews
5 of 5 stars Reviewed 1 week ago

the staff at the hilton are always smiling ready to help we have stayed here numerous times our 1st time way just merely to try it out but anytime we come over we always stay at the hilton garden inn its just a great place to getaway whirlpool room internet fabulous restaurant

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Marlborough, United States
1 review
5 of 5 stars Reviewed 1 week ago

Awesome Hotel, very clean and nicely decorated. All the staff was extremely helpful and pleasant. The Dinner and Breakfast in the resteraunt was delish!!! We would definitely return to this Hilton Garden Inn!!!!

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Greensboro, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this Hilton Garden Inn twice now while traveling to and from Canada. It has provided excellent service, amenities, and all-round great experience. We highly recommend for any weary travelers who want a comfortable, adjustable bed, clean room and friendly, helpful staff. We will be back, I'm sure.

Review collected in partnership with Hilton Garden Inn

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Cobourg, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stayed for 3 nights Sunday to Wednesday the room was spacious and comfortable lots of amenities including pool and a hot tub . an excellent restaurant on site (separate review) The staff could not be more pleasant and accommodating to make our stay complete they were friendly and were always enquiring if we needed anything or help us in... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

We had a meeting march 6 the service was outstanding. Our server was on top of her game. We had some special requests,she responded not missing a beat. The room was ready with everything i requested. The food was outstanding. The chicken tortilia soup was one of the best ive ever had. We will be returning in the near future.

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Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Watertown offers travelers a branch of virtually every mid-level chain hotel under the sun. The Hilton Garden Inn stands out for its new construction, and its convenient location immediately off I-81. The hotel is immaculately maintained: the lobby, restaurant, and common areas are clean and inviting. The guest rooms have amenities that appeal to the long-distance traveler (mini-fridges, microwaves, Keurig... More 

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

This is a very nice place to stay, been here a few times and never been disappointed. I especially recommend the Haddock meal for dinner never tasted anything like it. Easy place to locate and staff very friendly. Nice they have a indoor pool which makes you forget how cold it is up there in the winter. Also, if you... More 

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Long Island, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

There are many hotels in the area, I have stayed at a few. The Hilton is, by far, the best choice. Accommodations, service, location, etc....ALL AMAZING. I highly recommend this hotel to anyone traveling to the area.

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madrid
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 23, 2015

Booked two rooms for night away.....a little shopping....We normally stay at Holiday Inn next door but they didnt have any jacuzzi rooms available. AM I LUCKY OR WHAT? I found my new favorite getaway. Hotel is immaculate. Staff very friendly when we checked in. Asked what time we wanted our complimentary champagne delivered.... :) We booked adjoining rooms, one for... More 

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Watertown, United States
1 review
3 of 5 stars Reviewed February 23, 2015

While the room and staff were what was expected, the comfort of the bed lead to a very restless night. The whirlpool jetted tub was nice sized but not meant for taller individuals to sit comfortably. The room service, while the quality was good, the choice of condiments was slim and it took longer than expected for the delivery.

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