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Hilton Garden Inn Watertown/Thousand Islands

Certificate of Excellence
3.0 of 5
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1290 Arsenal Street, Suite 8, Watertown, NY 13601
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Hilton Garden Inn Watertown/Thousand Islands
Best prices for: 1 room 1 guest
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Ranked #1 of 16 Hotels in Watertown
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
RovingAVP McHenry, Illinois
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382 reviews from our community

Traveler rating
    269
    85
    20
    5
    3
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99
141
19
80
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (382)
  • Mar-May only
    (73)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (130)
  • Dec-Feb only
    (86)
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McHenry, Illinois
Top Contributor
223 reviews 223 reviews
34 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here when visiting family stationed at Fort Drum. It was a very nice, clean and modern hotel. Not to mention it was an easy 15-17 minute drive to the base. The staff were also very friendly and welcoming.

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Walton, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Just as you would expect from Hilton, everything was quality and elegant. Though I didn't eat at the restaurant, it looked beautiful and smelled fantastic. I wish that they had a complementary breakfast buffet, I don't have much time in the morning and the buffet at other hotels are very convenient.

Review collected in partnership with Hilton Garden Inn

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Charlotte, North Carolina
Top Contributor
72 reviews 72 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for a weekend for a family baptism. The hotel was clean and comfortable. We ordered room service and it was quick and delicious. The staff was very friendly. I highly recommend this hotel to others.

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Almonte, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Rooms are very clean, well stocked. Service excellent. Rooms very quiet. Pool and hot tub nice, however the bottom of the pool was very rough, to the point of my grandchildren had scrapes to the point of bleeding on their toes. I myself found the bottom very rough as well. Location was perfect, near all shopping and restaurants. Being Canadian,... More 

Review collected in partnership with Hilton Garden Inn

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Ottawa, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Have stayed here twice with my wife and had a good experience both times. The staff were very friendly and helpful. Hotel is in a convenient location near shopping, restaurants and the highway. The hotel has a good restaurant and an excellent breakfast buffet.

Review collected in partnership with Hilton Garden Inn

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Dayton, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

First let me say the hotel is very nice. The breakfast was excellent. The only issue I had was they gave a room with one bed. I had four people in my party. So I went back down the desk and they gave me another room. I went to that room and walked in on someone. So I went back... More 

Review collected in partnership with Hilton Garden Inn

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We came here just for one night to do something different. We spent a lot of time at the bar with Aaron the bartender and his coworker Brittany. While we were there we observed the staff and were very impressed by there confidence and professional manner. Brittany was being trained and have to say she's a fast learner! Aaron spoke... More 

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gananoque, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

the staff was very helpfull with a few things i needed ...my girlfriend needed some things she forgot and they made sure we got them .the room service was also very good they are very eager to please!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

the staff at the hilton are always smiling ready to help we have stayed here numerous times our 1st time way just merely to try it out but anytime we come over we always stay at the hilton garden inn its just a great place to getaway whirlpool room internet fabulous restaurant

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Marlborough, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

Awesome Hotel, very clean and nicely decorated. All the staff was extremely helpful and pleasant. The Dinner and Breakfast in the resteraunt was delish!!! We would definitely return to this Hilton Garden Inn!!!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
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