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All 16 Watertown hotels

Hilton Garden Inn Watertown/Thousand Islands

3.0 of 5 Hotel   |   1290 Arsenal Street, Suite 8, Watertown, NY 13601
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91%
Ranked #1 of 16 hotels in Watertown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
NancyJean2013 Pierrefonds, Quebec
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292 people have reviewed this hotel

Traveler rating
    198
    71
    16
    5
    2
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76
109
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59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Any
English first
Pierrefonds, Quebec
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our son lives in Buffalo so we often travel there. The last few times we've left Montreal after work and stopped about halfway in Watertown. Thank God, they finally have a great hotel there with a fabulous restaurant. We look forward to the trip now because we stop at the hotel on Friday night, have a great dinner, relax in... More

Was this review helpful? Yes 1
Raliegh, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great place for business or lesisure. Helpful staff, great food best accomidations in the area. This location was actually perfect for my trip as it was right off the highway. There is plenty of parking and it felt safe when I arrived late in the evening. The staff members were nice, check-in was quick. Using the free wi-fi was helpful.... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Potsdam, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel stay was a great experience for us. The staff was amazing. We stayed here with our child who has special needs and everyone was so accomodating. In addition, the hotel is very accessible. The food is also very good. I will most definately staff here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Top Contributor
75 reviews 75 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Good helpfull staff. Great, comfortable ajustable beds. Never seen it before, but it was a nice feature. It helped sleeping very well. Coffee machine and fridge in the room. Different restaurants in walking distance.

Was this review helpful? Yes 1
Hazleton, Pennsylvania
Top Contributor
78 reviews 78 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed one night in this hotel over Labor Day weekend. When we arrived we were greeted by a server with an appetizer to have while we were checking in . The front desk staff member was attentive and friendly. We received a room not facing the interstate as we requested. The room was updated, clean and... More

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Pennsylvania
Top Contributor
84 reviews 84 reviews
22 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed one night (a Saturday) at this Garden Inn. It is rather new. Excellent service throughout. Breakfast was great! We were warmly welcomed upon arrival. The Hotel is built right next to I-81. We were not bothered at all, even though our room was on the highway side. If you are a very light sleeper ask for a room... More

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Astoria, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great place to stay if visiting Fort Drum or the North Country. The hotel was beautifully decorated and the rooms were great. The restaurant was first rate. The staff was extremely helpful. As a Hilton Member, I was also treated especially well, free wine and water, was a nice tough

Review collected in partnership with Hilton Garden Inn

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Hartford, Connecticut
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped here going to and returning from Toronto. This is an excellent stop-over point. It is located amongst restaurants within walking distance and right off of US-81. Shopping is close by, downtown Watertown is also nearby. The rooms are clean and tidy and the staff is very good. An example, - my wife has dietary restrictions and the hotel's... More

Was this review helpful? Yes 1
Allentown
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with work last month ad was pleasantly surprised. Even in summer prices were affordable and rooms were spacious and clean. I'm a brand girl and this HGI was worth a repeat. Would stay here again.

Was this review helpful? Yes 1
Gatineau, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel near the Salmon Run Mall and all the stores. Location is hard to beat. The room was great and clean. The beds was comfy with the sleep by numbers. It's a good size room. We used the pool. It was great with my toddler. We haven't had the breakfast but apparently it is very good.... More

Was this review helpful? Yes 1
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Additional Information about Hilton Garden Inn Watertown/Thousand Islands

Address: 1290 Arsenal Street, Suite 8, Watertown, NY 13601
Phone Number:
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Watertown/Thousand Islands 3*
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55 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Watertown #2 Romantic Hotel in Watertown #2 Family Hotel in Watertown
Hotel Class
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Watertown/Thousand Islands hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, Historic Sackets Harbor and Tibbett’s Point Lighthouse in Cape Vincent. Expect friendly service from multilingual staff at our warm and inviting hotel in Watertown, ideal for the business and leisure traveler. Hold business conventions at our impressive Watertown hotel with 6,350 sq. ft. of conference space, four meeting rooms and elegant 4,300 sq. ft. ballroom, ideal for weddings. Do business from our complimentary 24-hour Business Centerwith WiFi, secure remote printing fromguest rooms and a photocopying service. Relax in our spacious guest rooms featuring complimentary WiFi, 37-inch flat screen TV, comfortable self adjusting Garden Sleep System®bed, refrigerator, microwave and coffee maker and a generous work area. Accessible rooms and soothing Whirlpool rooms with spa tub built for two are also available. Enjoy a daily cooked-to-order breakfast in our Great American Grill® also offering lunch and dinner. Our 24-hour Pavilion Pantry® stocks a wide range of sundries and ready to cook meals. Keep fit in our complimentary fitness center and unwind in our indoor heated pool and Jacuzzi. Stay active in the comfort of your room with an exercise kit available from the front desk. ... more   less 
Number of rooms
136

Questions & Answers

Questions? Get answers from Hilton Garden Inn Watertown/Thousand Islands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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