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All 16 Watertown hotels

Hilton Garden Inn Watertown/Thousand Islands

3.0 of 5 Hotel   |   1290 Arsenal Street, Suite 8, Watertown, NY 13601
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Hilton Garden Inn Watertown/Thousand Islands
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Ranked #1 of 16 Hotels in Watertown
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
KellyAnn294 Portland, Oregon
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321 reviews from our community

Traveler rating
    221
    74
    19
    5
    2
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81
122
18
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I will definitely stay here on my return visits to Watertown. The service from the front desk to housekeeping was friendly, helpful and professional. The room was so clean, comfortable, quiet and spacious. Our room was near the Interstate, however there is a note on the window that if you lock the window it will help alleviate the noise outside.... More

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Bloomfield, New York
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

For around $100, I was able to stay at the Garden Inn and had a wonderful experience. The front desk staff was welcoming and expremely helpful. I was impressed with this hotel- it was clean, new, and everyone was very friendly. The room was quiet and had free wifi. The only downside was that there was no complementary breakfast in... More

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Buffalo, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Hotel doesn't offer complimentary breakfast buffet like other business travel hotels such as Hampton Inn or Holiday Inn Express. Given it is the same cost as the others, having to pay $10.95 more for a muffin and coffee is unacceptable.

Review collected in partnership with Hilton Garden Inn

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Virginia Beach, United States
1 review
5 of 5 stars Reviewed 1 week ago

Looked for a hotel that accepted both points and cash and found the Hilton Garden Inn Watertown. The hotel is fairly new. It's sleeping rooms were clean and very comfortable. My friend and I enjoyed the pool, hot tub and bar where we conversed with numerous families.

Review collected in partnership with Hilton Garden Inn

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Troy, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you are looking for a friendly place to stay where people really care that you enjoy your stay the Hilton Garden Inn's are the place to go. I travel a lot and would not go anywhere else. Wonderfule staff that go above and beyond. I put it on facebook all the time.

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My experience was not what I would normally expect from a Hilton Garden Inn. The overall location is good, but the hotel is in the middle of a strange maze-like parking lot which also houses several chain restaurants and a Holiday Inn Express. This made the hotel both convenient and inconvenient at the same time. The backside of the hotel... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel because we couldn't find a place in any of the towns near Thousand Islands and we were so happy to have found this hotel. The hotel is beautiful, clean and very well maintained. The decorations are very nice and breakfast is very good. We didn't have dinner there but they have a nice restaurant. Service... More

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Bohemia, New York
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great stay at this Hilton. Clean rooms and excellent service. Beds were ultra firm which we love and therefore had a good nights sleep all four nights. Beds are adjustable if you appreciate a softer mattress. Pool and hot tub was very nice and we made use daily. Please watch pool floors as they are extremely slippery. My son fell... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

We loved our stay at the Hilton for a family wedding. Rooms were very clean upon arrival and the housekeeping staff did an amazing job each day. All staff was attentive. We were a large group occupying over a dozen rooms and we all were pleased with our stay. Nice to have a full restaurant on-site. Breakfast was extra but... More

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Greenport, New York
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I found the facilities at HGI Watertown to be like new. The hotel is well cared for as was I. The staff at all levels was attentive to providing a memorable stay. Service at breakfast was excellent as was the reception at the front desk. The over the top event was that I had forgotten and left an item in... More

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Additional Information about Hilton Garden Inn Watertown/Thousand Islands

Address: 1290 Arsenal Street, Suite 8, Watertown, NY 13601
Phone Number:
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Watertown/Thousand Islands 3*
Number of rooms: 136
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