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BEST WESTERN Watertown Fort Drum

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300 Washington Street, Watertown, NY 13601 (Formerly BEST WESTERN Carriage House Inn)
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Best prices for: 1 room 1 guest
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BEST WESTERN Watertown Fort Drum
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BEST WESTERN Watertown Fort Drum
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446 Reviews from our TripAdvisor Community

Traveler rating
    115
    159
    99
    40
    33
See reviews for
143
135
29
64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
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  • All months
    (446)
  • Mar-May only
    (95)
  • Jun-Aug only
    (136)
  • Sep-Nov only
    (141)
  • Dec-Feb only
    (74)
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Akron, Ohio
1 review
2 of 5 stars Reviewed 4 days ago NEW

My family stayed at the Best Western for an entire week while we visited the North Country this June. It was a very disappointing stay for us. Keeping in mind that you get what you pay for, we weren’t expecting anything grand. The room was clean and nice enough. The hot breakfast was decent; again, you get what you pay... More 

Was this review helpful? Yes 1
Brighton Ontario, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

It has been just over a year since we were back . What can I say its was good to get back . The service is always great even if there is the odd hiccup, the staff always come through, above and beyond .

Review collected in partnership with Best Western

Was this review helpful? Yes
Gatineau, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

Hotel rooms are larger than many. Breakfast is hot, fresh and constantly replenished. Staff is friendly and helpful. Location is near downtown but close to major shopping and food. If you're in the military and need to access Ft. Drum it is an easy drive to the location.

Review collected in partnership with Best Western

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Bancroft, Canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel check in staff were very friendly, the room was nice and bed comfortable. I was able to park my motorcycle under the hotel front entrance awning. The hotel is in a quiet area of the city and was conducive to a nice walk in the evening The high speed internet did not work at all during my stay.

Review collected in partnership with Best Western

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watertown, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Best Western is the best hotel in watertown, the staff is great and breakfast is great. Savory restaurant is one of the best in town and attached to the Best Western hotel. YMCA and Satyana Yoga studio is just walking distance from the hotel. If you are travelling to Watertown then you should stay at Best Western hotel and should... More 

Review collected in partnership with Best Western

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Central Kentucky, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff and condition of this property is exceptional. Was passing through Watertown on a long road trip and did not have reservations. I was pleasantly surprised by the helpfulness of the staff. The room was very clean.

Review collected in partnership with Best Western

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jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for writing such a great review of your recent stay at our hotel. I love reading compliments about my team and am very happy that you found them to be exceptional. I couldn't agree more. Kentucky is a long way from Watertown but we would be happy to have you as our guest if you happen to be... More 

Wilmington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We booked this hotel for my nephew's wedding weekend adventure. The staff was very pleasant and the hotel was very clean. The breakfast buffet was amazing, the kids loved it too! The pool was refreshing, as well as the sauna and the weight room. We had a king suite with a living room that had a pull out couch and... More 

Review collected in partnership with Best Western

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jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I am pleased that you enjoyed our breakfast and that you were able to take advantage of some of the many amenities that we offer our guests. Thank you for choosing our hotel to celebrate your nephew's wedding. Jeri Fedora General Manager More 

ottawa,ontario,canada
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we were two couples booked for two nights.we are all seniors.we found great rates on phone when we booked.checkin was smooth and quick. we had two adjoining rooms.rooms looked recently decorated and refurbished.everything in room was perfect.beds were great and linen etc was verycomfortable.. brekfast in morning was very good and choices were good.coffee was always in the lobby for... More 

Was this review helpful? Yes
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for sharing your recent experiences at our hotel. I am very happy to hear that everything was to you liking and that our staff took great care of you during your stay. We very much look forward to having you as our guests on a future visit to Watertown. Jeri Fedora General Manager More 

Raleigh, North Carolina
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Every June we travel from North Carolina to Canada and follow Hwy 81 with 1 stop for lodging along the way. This year we made plans to stop 2 nights instead of one because we had recently taken on two large Rescue dogs. Of course "Pet Friendly" needs to appear in the Amenities. And Best Western can be counted on... More 

Was this review helpful? Yes
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your recent review of our hotel. I am glad the you and your rescue dogs enjoyed your stay with us and that you had the opportunity to experience the beautiful river walk. We look forward to seeing you again next year. Jeri Fedora General Manager More 

Ottawa, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed for one night while travelling back home. The hotel was very clean, had an excellent breakfast and very helpful staff. The location was close the shopping and dining. We did not have time to use the pool or any other facilities on site.

Review collected in partnership with Best Western

Was this review helpful? Yes
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for writing a review about your recent stay with us. I am so glad that you enjoyed our breakfast and that our staff took good care of you during your stay. Hopefully on your next visit you will have more time to enjoy our pool and explore our DVD library. We hope to see you soon. Jeri Fedora... More 

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