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All 16 Watertown hotels

BEST WESTERN Watertown Fort Drum

2.5 of 5 Hotel   |   300 Washington Street, Watertown, NY 13601 (Formerly BEST WESTERN Carriage House Inn)
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59%
Ranked #7 of 16 hotels in Watertown
A recent review
3 of 5 stars reviewed yesterday
36virginiaw
  • Reviews (316)
  • Photos (68)
  • Amenities
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  • Room tips (40)
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316 people have reviewed this hotel

Traveler rating
    72
    111
    75
    29
    29
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106
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22
51
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Having come directly from the Best Western in Ithaca, our expectations were high. Unfortunately, Watertown did not meet them. Although the facility was very nice and had more amenities than the Ithaca location (restaurant, lounge, meeting rooms), it was not as well maintained. The room was not clean - there were coffee stain on the tile and crumbs on the... More

Review collected in partnership with Best Western

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Rockville, MD
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We were pleased with our spacious room--nicely appointed. The hot buffet breakfast (eggs, sausage, cereal, etc. was much better than one usually gets at motels. The desk staff was friendly and competent. There were two negatives: 1. During our whole stay, we could not get the Wi-Fi to work and the desk staff was unable to help us. ("Maybe too... More

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Brockville, Canada
Top Contributor
68 reviews 68 reviews
37 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here mainly because of a coupon which sounded like a great deal. The hotel is older but very clean with extremely friendly staff. It included breakfast which was okay (the usual sort of food) . We had a problem with the plumbing in our room and we received a substantial discount, .this on top of the discount for... More

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1 review
2 of 5 stars Reviewed 4 days ago NEW

This was one of the last hotels not booked and now I understand why ... unclean, not worth the price, and not the best location. The room just felt very unclean. The worse aspect of the room was the horrible bathroom - tiny, gross, and really disappointing.

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed 5 days ago NEW

First the negatives. The cooling system was sporadic in the accuracy of its temperature. During showers there were unexpected blasts of scalding hot water; fortunately they only lasted for a second or two. The beds were not that comfortable. Complimentary breakfast was so-so. But the staff were outstanding. And, other than the above complaints, the room was comfortable and clean.... More

Review collected in partnership with Best Western

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Utah
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

we stayed in july 2014. it was affordable, clean, and the restaurant had great live music from local musicians and well above average food. Good breakfast and excellent staff. Good location and quiet sleep was enjoyed by all.

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Muskegon, Michigan, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed here because we stayed here years ago. The place has not gotten better with age. The breakfast was disgusting! In the parking lot do not try to park and get out of you car if there is a car in the next space, just too tight! Much better facilities in the area.

Review collected in partnership with Best Western

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Regina, Saskatchewan, Canada
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was very large and clean and newly remodelled. The staff was friendly and the price reasonable. The hotel is close to everything. Our bed was comfy. The complimentary breakfast was good as were the cookies served each day.

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United States
1 review
4 of 5 stars Reviewed 1 week ago

Amazing room (king suite) with all the amenities I could have asked for: comfy bed, large enough fridge for small meals, two TVs, etc. It was great! The breakfast here is impressive for a hotel. The pool is a small saltwater pool, which was nice. They seem to have a balcony for suntanning too, even though we went there at... More

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Toronto, Canada
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Leisure trip to Watertown: choose this Hotel we had used before. Upgrading of bathrooms with construction, but was handled quite well. Air conditioning needs some work. Front Desk staff assisted with special requests, baked cookies in evening. Mattress very soft. Breakfast buffet okay, could have been replenished a bit quicker. Welcoming Snacks provided for B.W. members. Pool was not warm,... More

Review collected in partnership with Best Western

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jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for taking the time to share your recent experience at our hotel. I am glad that our staff took good care of you during your stay and that you enjoyed the snacks and cookies that we provide our guests. I apologize for the windows being left open in the pool. We have been training new staff to make... More

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Additional Information about BEST WESTERN Watertown Fort Drum

Address: 300 Washington Street, Watertown, NY 13601 (Formerly BEST WESTERN Carriage House Inn)
Phone Number:
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Watertown Fort Drum 2.5*
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Also Known As:
Best Western Carriage House Hotel Watertown
Best Western Carriage Hotel
Best Western Watertown
Watertown Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Business Hotel in Watertown
Hotel Class
Number of rooms
160

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