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All 16 Watertown hotels

BEST WESTERN Watertown Fort Drum

2.5 of 5 Hotel   |   300 Washington Street, Watertown, NY 13601 (Formerly BEST WESTERN Carriage House Inn)
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57%
Ranked #7 of 16 hotels in Watertown
A recent review
5 of 5 stars reviewed 2 days ago
Paul V Delran, NJ, United States
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277 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Delran, NJ, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

My experience was positive. The accommodations were excellent, the room was clean and I slept well. Breakfast consisted of eggs, waffle, cereal, bagels, juice and yogurt. I was assigned a double bed room. The following day I requested a king bed and my request was granted. The staff went out of their way to make me feel welcome. I will... More

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 1 week ago

My family and I stayed at this BW on our way to a resort spa on spring break. The night at the BW was more comfortable and welcoming than our following weekend at the resort spa. The price was right, the beds were super comfortable, and the staff was friendly and efficient. Everything was clean and the breakfast was lovely... More

Review collected in partnership with Best Western

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Ottawa, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Clean, Friendly, Helpful, Polite Staff!! I couldn't say enough wonderful things about this Hotel!!! I would def stay here again and the price is so great! Breakfast was good and very fresh, rooms are clean and the Hotel overall is spotless and very beautiful.

Review collected in partnership with Best Western

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jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for the “Fantastic” review of our hotel. I am glad that you found our hotel fresh and clean and that our staff took good care of you while you were with us. I hope we can count you among one of our many Canadian family members and that we will have the opportunity to have you as our... More

Kingston, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Spent a girls shopping weekend and stayed at the Best Western for the second time. For the price the place is wonderful. The staff are all extremely pleasant and helpful and the complimentary breakfast is more than enough to get you started in the morning. The hotel itself is older and showing a little wear, but overall the hotel is... More

Review collected in partnership with Best Western

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jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I am glad that you and your girlfriends enjoy our breakfast and that our staff take good care of you when you are with us. We are aware that some areas are in need of updating and are working on this one step at... More

Columbia, MD, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel is wonderfully convenient to visiting our son and his family in Watertown. Son is active duty military at Fort Drum. Hotel is very convenient for us -- just blocks away from our son and DIL home. Love the breakfast, exercise room, and the pool. Our grandson absolutely LOVED swimming in the pool.

Review collected in partnership with Best Western

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jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for writing a review about your recent stay with us. I am glad to hear that your grandson enjoyed swimming in our pool while you were visiting. If your grandson ever spends the night with you when you are visiting please keep in mind our selection of DVDs and board games. We look forward to having as our... More

Ottawa, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

My husband and I have never failed to experience great value, comfort, and service. The complimentary DVD library is a treat that we haven't seen in other hotels. The complimentary hot and cold breakfast has good variety and quality. Restaurants and our favourite shopping places are a short drive away.

Review collected in partnership with Best Western

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jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for writing such a wonderful review for our property. I am glad that you always enjoy your stays with us and have had an opportunity to take advantage of the many amenities that we offer our guests. We look forward to seeing you on your next trip to Watertown. If I can be of assistance with your next... More

Bowmanville, Canada
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Overall the hotel was very good. The multilevel design made the luggage transfer from car to room hard for us older folks. The front desk and cleaning staff are fantastic and the breakfast was delicious. The spiral staircase in the two level king suite is too small and dangerous ( my opinion only ). The bed was comfortable. The room... More

Was this review helpful? Yes
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for taking the time to write a review about your stay with us. I am glad that you found our staff fantastic and enjoyed our breakfast buffet. I apologize for the difficulties that our first floor rooms pose for our guests but wanted to let you know that we do have suites on our second floor as well.... More

rochester, United States
1 review
4 of 5 stars Reviewed March 17, 2014

the hotel staff was very helpful and friendly rooms where clean. and the location was perfect for our trip to see friends at the north country goes green irish festival. easy access to hotel and travel route. I would recommend staying if you have plans in the watertown area.

Review collected in partnership with Best Western

Was this review helpful? Yes
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your recent recommendation to travelers and for sharing the experience of your recent stay with us. I am glad that you enjoyed your stay with us and found our staff friendly and the hotel clean. I hope you enjoyed our Irish Festival and we hope to see you for next year's festival Please let me know if... More

Canastota, United States
1 review
4 of 5 stars Reviewed March 14, 2014

friendly caring front desk & cleaning personnel, Check in &: out was fast & courteous. Amenities were given graciously (forgotten hair conditioner, extra towels). While the onsite restaurant left a bad impression, the hotel did not.

Review collected in partnership with Best Western

Was this review helpful? Yes
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your recent review of our hotel. I am glad that our staff was friendly and caring during your stay and that you enjoyed your stay with us. I apologize on behalf of the restaurant for any issues you may have experienced during your stay. We look forward to seeing you the next time you are in town.... More

ORILLIA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 13, 2014

Accommodation was reasonable but the property is 'tired'. Staff very obliging restaurant, breakfast very good. Advised that there were to be bathroom updates in April, not too soon. Noise level from other rooms and hallways typical

Review collected in partnership with Best Western

Was this review helpful? Yes
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I am glad that our staff took good care of you and that you enjoyed our complimentary breakfast. I apologize that you found our property tired. We have been working on renovating and updating our facilities over the past couple of years. This past... More

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Additional Information about BEST WESTERN Watertown Fort Drum

Also Known As:
Best Western Carriage House Hotel Watertown
Best Western Carriage House Hotel
Best Western Carriage Hotel
Best Western Watertown
Watertown Best Western
Address: 300 Washington Street, Watertown, NY 13601 (Formerly BEST WESTERN Carriage House Inn)
Phone Number:
Location: United States > New York > Watertown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 16 hotels in Watertown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Watertown Fort Drum 2.5*
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