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All 16 Watertown hotels

BEST WESTERN Watertown Fort Drum

2.5 of 5 Hotel   |   300 Washington Street, Watertown, NY 13601 (Formerly BEST WESTERN Carriage House Inn)
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Ranked #6 of 16 Hotels in Watertown
A recent review
5 of 5 stars reviewed 2 days ago
George C Bridgeport
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403 reviews from our community

Traveler rating
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    31
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bridgeport
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My stay ay this location was for business. The young woman that assisted me in the check-in process was polite and engaging. She didn't seem to mind having a conversation with me while I rambled on about being on the road 3 or 4 nights every other week. She actually took notice and offered some advice on how they would... More 

Review collected in partnership with Best Western

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Gananoque Ontario, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stay at this Hotel often and enjoy both the facilities and the staff. The location is good, the parking excellent and staff are friendly and extremely courteous. The breakfast is okay but I would prefer a restaurant style meal but otherwise the food is good. The Lounge is good with food available most times.

Review collected in partnership with Best Western

Was this review helpful? Yes
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I am so glad that your group rang in the New Year with us. We are always happy to have you with us and look forward to seeing you on your next visit. We also look forward to having everyone back with us next... More 

Peterborough, Canada
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As long as you don't look forward to a great free breakfast you'll enjoy your stay. The hot breakfast was not very hot, the bacon was so salty we couldn't eat it, only one very slow 2slice toaster made for an extremely long line of unhappy guests. Small things that can be easily be rectified. Other than that we had... More 

Was this review helpful? Yes 1
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I am glad that you enjoyed your stay but apologize for the breakfast not being up to standards. We do currently have two toasters for our guests and I have talked to our breakfast attendant about checking the food temperature throughout breakfast to make... More 

ottawa
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 18, 2014

This is where you want to stay but only if you are looking for great value, clean rooms, reliable service, friendly front desk staff and a very substantial breakfast with. Your reservation. We stayed here for our American thanksgiving/ Black friday shopping. The Hotel is in the heart of the downtown, it is quiet, and we felt like we were... More 

Was this review helpful? Yes 1
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for writing such a wonderful review about your recent stay with us. I am so glad that your stay with us was so enjoyable and that you were able to take advantage of some of the many amenities we offer our guests. I am especially glad that our staff made you feel like family. This is one of... More 

Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2014

Stayed at the Best western Watertown, located in Downtown. Easy find restaurants. Travelled with husband and kids. Staff is excellent. The room was clean and comfortable. The bathroom was clean. And the heater worked excellent.

Was this review helpful? Yes 1
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your recent review of our property. I am glad that you found our hotel clean and comfortable and that our staff took good care of you during your stay. We look forward to seeing you again on your next visit to the States. Jeri Fedora General Manager More 

kingston
Contributor
19 reviews 19 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 8, 2014

check in was very good. was asked floor preferred. also chose a dvd to watch in room as they have player in room. nice touch.the heater was not good at all. noisy. hot , then cold. tub stopper did not work had to jam face cloth in the drain. no info binder to check on hotel services. breakfast sub par

Review collected in partnership with Best Western

Was this review helpful? Yes
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for writing a review about your recent stay with us. I am glad that your check in process was smooth and that you enjoyed our DVD library. I do apologize for the issues that you encountered in the room. I have our housekeeping and maintenance staff checking all rooms to ensure that everything is working properly so that... More 

Portland, Oregon, United States
1 review
5 of 5 stars Reviewed December 5, 2014

We visited our daughter over Thanksgiving. She lives within walking distance of our motel. Great motel, excellent location within walking distance around downtown Watertown. Double beds were just fine, I usually prefer queen size as I am 6' 4" tall but wife and I slept just fine. Free breakfast met our needs. Wish we would have had more time to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for sharing you recent experience at our hotel. I hope you had a wonderful Thanksgiving with your daughter. We do have rooms with king sized beds and suites available depending on your needs. We look forward to seeing you on your next visit. Jeri Fedora General Manager More 

TORONTO
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 3, 2014

We had a wonderful stay at the hotel. The Staff are very friendly and helpful. The Breakfast was typical but good. Eggs/ sausage or Bacon with toast waffles/ Coffee tea and cereals/ Yogurt and fruit. The rooms are a bit on the older side and the bathroom is tiny and cramped.The room has a fridge and Microwave. Also a DVD... More 

Was this review helpful? Yes 1
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

I am so glad that you had a wonderful stay with us. We are in the process of renovating our guest bathrooms this winter. While we are unable to make them any larger, we are trying to make them more functional for our guests. Toronto is a bit of a trip but we hope to see you on a future... More 

Saint-Jean-sur-Richelieu, Canada
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 3, 2014

This is an old hotel that Best Western bought up years ago. It's about 7-8 minutes east from I-81 in downtown Watertown. The parking lot is in the back but you can park on Washington ST on the weekend. The lobby, dining area (easily seats 100) and reception area is spacious with high ceilings and classy decor. Breakfast was excellent(omelets,... More 

Was this review helpful? Yes 1
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I am glad that you enjoyed our breakfast buffet and found your room clean and comfortable. I am sorry that our staff was unavailable to speak with you before you checked out and I do apologize for any noise disturbance that you experienced. I... More 

Northfield, Ohio
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 2, 2014

A clean, comfortable room with a great buffet breakfast included every day. Good parking in two lots, a quiet place to relax and restore ourselves after a busy day helping with grandchildren. Large refrigerator, microwave and good hot shower!

Was this review helpful? Yes 1
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for writing such a nice review of your recent stay with us. I am glad that you enjoyed our breakfast buffet and hope that you had a wonderful visit with your grandchildren. We look forward to seeing you on your next visit. Jeri Fedora General Manager More 

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Additional Information about BEST WESTERN Watertown Fort Drum

Address: 300 Washington Street, Watertown, NY 13601 (Formerly BEST WESTERN Carriage House Inn)
Phone Number:
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Watertown Fort Drum 2.5*
Number of rooms: 160
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Also Known As:
Best Western Carriage House Hotel Watertown
Best Western Carriage Hotel
Best Western Watertown
Watertown Best Western
Hotel Style:
#6 Business Hotel in Watertown

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