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All 16 Watertown hotels

BEST WESTERN Watertown Fort Drum

2.5 of 5 Hotel   |   300 Washington Street, Watertown, NY 13601 (Formerly BEST WESTERN Carriage House Inn)
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Ranked #6 of 16 Hotels in Watertown
A recent review
4 of 5 stars reviewed 4 days ago
leslie n ottawa
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400 reviews from our community

Traveler rating
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    92
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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ottawa
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is where you want to stay but only if you are looking for great value, clean rooms, reliable service, friendly front desk staff and a very substantial breakfast with. Your reservation. We stayed here for our American thanksgiving/ Black friday shopping. The Hotel is in the heart of the downtown, it is quiet, and we felt like we were... More 

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Edmonton, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed at the Best western Watertown, located in Downtown. Easy find restaurants. Travelled with husband and kids. Staff is excellent. The room was clean and comfortable. The bathroom was clean. And the heater worked excellent.

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kingston
Contributor
18 reviews 18 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

check in was very good. was asked floor preferred. also chose a dvd to watch in room as they have player in room. nice touch.the heater was not good at all. noisy. hot , then cold. tub stopper did not work had to jam face cloth in the drain. no info binder to check on hotel services. breakfast sub par

Review collected in partnership with Best Western

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jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for writing a review about your recent stay with us. I am glad that your check in process was smooth and that you enjoyed our DVD library. I do apologize for the issues that you encountered in the room. I have our housekeeping and maintenance staff checking all rooms to ensure that everything is working properly so that... More 

Portland, Oregon, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We visited our daughter over Thanksgiving. She lives within walking distance of our motel. Great motel, excellent location within walking distance around downtown Watertown. Double beds were just fine, I usually prefer queen size as I am 6' 4" tall but wife and I slept just fine. Free breakfast met our needs. Wish we would have had more time to... More 

Review collected in partnership with Best Western

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jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for sharing you recent experience at our hotel. I hope you had a wonderful Thanksgiving with your daughter. We do have rooms with king sized beds and suites available depending on your needs. We look forward to seeing you on your next visit. Jeri Fedora General Manager More 

TORONTO
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a wonderful stay at the hotel. The Staff are very friendly and helpful. The Breakfast was typical but good. Eggs/ sausage or Bacon with toast waffles/ Coffee tea and cereals/ Yogurt and fruit. The rooms are a bit on the older side and the bathroom is tiny and cramped.The room has a fridge and Microwave. Also a DVD... More 

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jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

I am so glad that you had a wonderful stay with us. We are in the process of renovating our guest bathrooms this winter. While we are unable to make them any larger, we are trying to make them more functional for our guests. Toronto is a bit of a trip but we hope to see you on a future... More 

Saint-Jean-sur-Richelieu, Canada
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an old hotel that Best Western bought up years ago. It's about 7-8 minutes east from I-81 in downtown Watertown. The parking lot is in the back but you can park on Washington ST on the weekend. The lobby, dining area (easily seats 100) and reception area is spacious with high ceilings and classy decor. Breakfast was excellent(omelets,... More 

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jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I am glad that you enjoyed our breakfast buffet and found your room clean and comfortable. I am sorry that our staff was unavailable to speak with you before you checked out and I do apologize for any noise disturbance that you experienced. I... More 

Northfield, Ohio
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A clean, comfortable room with a great buffet breakfast included every day. Good parking in two lots, a quiet place to relax and restore ourselves after a busy day helping with grandchildren. Large refrigerator, microwave and good hot shower!

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jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for writing such a nice review of your recent stay with us. I am glad that you enjoyed our breakfast buffet and hope that you had a wonderful visit with your grandchildren. We look forward to seeing you on your next visit. Jeri Fedora General Manager More 

Ontario, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned home from another wonderful stay. You cannot ask for a better staff, everyone is so friendly and treat you like a friend. The rooms are starting to show a few signs of age, but overall, the staff make you feel so special, you don't notice the little things. A special mention to Allison, she is absolutely amazing. It... More 

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jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

I am so glad that you had another terrific stay with us. I agree that we have a fabulous staff and Allison is a leading member of our team and always takes special care of our guests. We look forward to giving you another amazing stay next year. Jeri Fedora General Manager More 

Napanee, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

There has never been a problem, probably have visited this location for the past 4-5 years, always been happy with our stay. The location is basically local to shopping, relatively large parking area and access to hotel is good.

Review collected in partnership with Best Western

Was this review helpful? Yes
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your taking the time to tell us about your recent stay with us. It is very nice to hear that you have never had a problem in the several years that you have been staying with us. We look forward to taking care of you for many more years and look forward to seeing you again soon.... More 

Gatineau, Canada
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you need to go shopping in Watertown or just visit, this hotel is very accomadating to any of your needs. Very clean, god food, nice relation with staff, and the price is right. Right downtown and worth while visiting the historic of the town.

Was this review helpful? Yes 1
jerimcgm, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for sharing your recent experience at our hotel. I am glad that you enjoyed your stay and that our staff took great care of you during your stay. We look forward to seeing you on your next trip to the States. Jeri Fedora General Manager More 

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Additional Information about BEST WESTERN Watertown Fort Drum

Address: 300 Washington Street, Watertown, NY 13601 (Formerly BEST WESTERN Carriage House Inn)
Phone Number:
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Watertown Fort Drum 2.5*
Number of rooms: 160
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Also Known As:
Best Western Carriage House Hotel Watertown
Best Western Carriage Hotel
Best Western Watertown
Watertown Best Western
Hotel Style:
#6 Business Hotel in Watertown

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