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The Inn at 81

Certificate of Excellence
1190 Arsenal Street, Watertown, NY 13601 (Formerly Quality Inn and Suites)
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1 room 1 adult
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The Inn at 81
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175 Reviews from our TripAdvisor Community

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Groton, Connecticut
Level Contributor
111 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The plan was to stay here for two nights, but the internet wasn't good at all and my we have to have decent internet for my husband's job. The room was spacious, the bathroom was big, and the lady that checked us out (Cindy) was very nice and understanding about the situation and needing to leave. She tried everything she... More 

Helpful?
Thank jlgsgirl
1traviler, Owner at The Inn at 81, responded to this review

We empathize with your problems during your stay, and we are happy to report that we have fixed the internet issue. We appreciate your description of our rooms, and we hope you give us another chance in the future! More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 21, 2015 via mobile

Have stayed several times under the Quality banner and now under the Inn@81 and still like it. Not a fancy, pretentious spot but a nice, clean and comfortable spot to stay. I would recommend this hotel.

Helpful?
Thank lovecraftdocherty
1traviler, Owner at The Inn at 81, responded to this review

Firstly, thank you for your positive comments on our little hotel! We are so happy that we can meet your needs; it is always wonderful to see familiar faces! We hope to see you again soon. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 11, 2015 via mobile

Good place for the price. Great location as Watertown has a lot of dining options available. The hotel isn't where you want to go if you're looking for all the luxuries. Don't expect anything over the top. It's a great value for a clean room. Satisfied with our stay!

Helpful?
Thank Kim T
1traviler, Owner at The Inn at 81, responded to this review

Thanks for your review of our property, and we appreciate your business! More 

Kemptville, Canada
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 10, 2015

Made my reservation in October while this was under the Choice Hotels banner as Quality Hotels. This location went independent on November 1, 2015 as The Inn on 81. No evidence of a changeover from the Choice change, but it was still early. I didn't feel like my room and stay were any less better because of the change. I... More 

Helpful?
1 Thank PottsyMJ
1traviler, Owner at The Inn at 81, responded to this review

Thank you for your time in writing such a detailed review! Yes, we have recently changed to an independent hotel, and we sincerely appreciate your patience. Please remember us next time you are in Watertown. More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed October 24, 2015 via mobile

Had booked two nights, but had to switch early because we didnt get any sleep. After tossing and turning all night, we tried to switch rooms. Lady at the desk seemed to be having a bad day, but gave us a key to another room to try the bed in that one....after a few tries to get into the room,... More 

Helpful?
Thank Melissa I
1traviler, Owner at The Inn at 81, responded to this review

We do apologize that you did not enjoy your stay. We sincerely hope that you can find accomodations better suited for your needs here in Watertown. More 

Port Trevorton, Pennsylvania
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 15, 2015

I stayed hear one night on my way through on a long trip. Easy check in and everything was as expected, The hotel sits at a weird spot and you have to pay attention so you don't drive past the entrance, but once you figure it out, it is easy to get in and out of. There is also a... More 

Helpful?
Thank Shane G
1traviler, Owner at The Inn at 81, responded to this review

Thank you for your time in writing this review. We thank you for your patience, and hope to see you again soon! More 

Watertown, New York
1 review
4 of 5 stars Reviewed October 3, 2015

The staff are very friendly and helpful. Room is very clean. It's nice to have a refrigerate and a microwave. We came in from out of state. For a wedding decided to stay a extra night. And it was no problem. A light breakfasts is available. Places close by to go to get a bite to eat.

Helpful?
Thank Bdwatson
1traviler, Owner at The Inn at 81, responded to this review

We are so happy to hear that you enjoyed your stay, and we hope you enjoyed attending the wedding! Please remember to give us a call next time you are in Watertown. More 

Memphis, Tennessee
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed September 19, 2015 via mobile

We stopped here just to spend the night. Our room was clean and the bed was good. Very quiet. Only two things were missing from our room - the remote control and shampoo. I we were TV watchers we would have realized it when we first went in but we aren't so when I wanted the news and weather -... More 

Helpful?
Thank Suzybee51
1traviler, Owner at The Inn at 81, responded to this review

We are sorry to hear that you had inconveniences with your room. I am sorry that we did not have a chance to rectify the situation, we try very hard to meet guest's needs as soon as we become aware of them. More 

Ottawa
Level Contributor
89 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed September 18, 2015

My wife and I have stayed at this hotel since opened. The consistency of its service has always been high quality, and the accommodations equally so. Recently, the hotel has come under new management. One of the new services is providing patrons the option of purchasing tickets to the ferry that crosses to Quebec City, along with round trip taxi... More 

Helpful?
Thank JimTaggartOttawa
1traviler, Owner at The Inn at 81, responded to this review

Thank you for your review! We hope to see you again soon. More 

Nepean
Level Contributor
3 reviews
4 of 5 stars Reviewed September 16, 2015

The room was clean, staff pleasant, breakfast bar nicely stocked. Bed very comfortable & pillows were super. Bathroom seemed quite new. The outdoor pool water a bit cold & thankfully we were the only ones at the pool as the deck chairs were not plentiful & only a couple had cushions. Hotel close to shopping which was the purpose of... More 

Helpful?
Thank Gayle D
1traviler, Owner at The Inn at 81, responded to this review

Thank you for taking the time to review our property! We are glad you enjoyed your stay, and will take action on your feedback next season! More 

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