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All 16 Watertown hotels

Quality Inn and Suites

2.5 of 5 Hotel   |   1190 Arsenal Street, Watertown, NY 13601 (Formerly Americas Best Value Inn)
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Ranked #7 of 16 Hotels in Watertown
A recent review
5 of 5 stars reviewed 2 weeks ago
lovecraftdocherty
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134 reviews from our community

Traveler rating
    41
    57
    21
    12
    3
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28
60
11
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After being thoroughly disgusted by the econo lodge we checked in here and had a fantastic weekend. Every staff member was kind and helpful. The rooms are clean and the beds are comfortable. I highly recommend. And for just $20 more than the econo lodge it is well worthwhile.

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Toronto
Top Contributor
60 reviews 60 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My friend and I stayed at this hotel on a stopover on a trip to the lower Hudson Valley. Check in was quick. There were carts for our luggage. In fact, the person at the desk brought it out to us. We were very pleased to be offered a glass of wine and some nachos at check in. It was... More

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Ventura, California
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I don't think I am overly picky when it comes to a hotel, but our particular room needed some upgrading. When the air conditioning was on it made the room feel like a sauna. The air conditioning (swamp cooler?) was also noisy. We didn't feel comfortable having a window open as we were on the ground floor, so we made... More

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Oswego, New York
1 review
4 of 5 stars Reviewed 4 weeks ago

Very nice and quiet. Great showers plenty of hot water. comfortable beds. close to resturants of all price ranges. Very rlelaxing after a long day. For price you can't beat it. I would recomend it for families anyone to rest on long trip.

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1traviler, General Manager at Quality Inn and Suites, responded to this review

Thanks for your great response. We are glad that you enjoyed your stay, and are thankful for your good recommendations. Hope to see you again soon! More

Trois-Rivieres, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 17, 2014

I stayed at this hotel with my girlfriend on a shopping trip to Watertown. The location is perfect if it's what you wanna do! Close from a bunch of stores and several restaurants. The only cons are that the rooms are small and the walls are thins... We can easily hear the Tv from the other rooms and people talking... More

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1traviler, General Manager at Quality Inn and Suites, responded to this review

We are sorry to hear that your stay was less than enjoyable. We are grateful for the feedback, and will take care of these issues for the future. More

Cornwall, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 13, 2014

Front desk staff helpful and we were able to look at the rooms before we made our selection. We took a King room regular and found it spacious, clean although some what dated. Up dating would be nice. Breakfast available but typical of most hotels. Nice touch to have juice,coffee and fruit available during the day. Price of room was... More

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1traviler, General Manager at Quality Inn and Suites, responded to this review

We are glad that you enjoyed your stay. We update as much as possible, but we do try to keep the prices lower for our guests. Hope to see you again! More

Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 18, 2014

This was definitely an interesting change for us as we usually stay at Hampton inn when visiting Watertown. Unfortunately that bar is just too high to match but you can tell the effort is there. The staff is super friendly...like above and beyond. The breakfast and breakfast area although a little too small is beautifully done. The fact that you... More

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1traviler, Owner at Quality Inn and Suites, responded to this review

I am sorry to hear that my property did not meet your expectations. You are correct, we are an older property, but we have updated our hallways and rooms. The pool has been outdoors since the building was completed, so I have carried on this tradition.I like to have good service, and great accommodations, but I do it in a... More

ontario
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 16, 2014

We didn't actually stay here but Cindy on the front desk was more than helpful in securing a room in the Quality inn in Lake Placid She was excelant to deal with when addressing our concerns in securing a room in Lake Placid

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1traviler, General Manager at Quality Inn and Suites, responded to this review

We are sorry to hear that you did not actually stay with us, but we are glad that we could help you in your situation. Please remember us next time you are in the area. More

Brampton, Canada
Contributor
16 reviews 16 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 8, 2014

Very good and clean place. reasonable price. great service and good breakfast. there is nothing more to say, except that if ever in the area, this is the hotel I definitely would use again and recommend to others

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1traviler, General Manager at Quality Inn and Suites, responded to this review

Thank you for your feedback, and your good recommendations to others. Please just give us a call for booking in the future! More

Montreal, Canada
Top Contributor
59 reviews 59 reviews
20 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 4, 2014

This property is great for a get a way staff are friendly rooms are very clean! It however is not the typical Quality suites type property. Breakfast is what you would expect from a buffet breakfast nice variety. Overall a great place to stay close to all shopping and interstate.

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1traviler, General Manager at Quality Inn and Suites, responded to this review

Thank you for your wonderful review! We are glad that you had a good stay, and enjoyed Watertown. We'll be waiting for you to come again! More

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Additional Information about Quality Inn and Suites

Address: 1190 Arsenal Street, Watertown, NY 13601 (Formerly Americas Best Value Inn)
Phone Number:
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Number of rooms: 95
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Also Known As:
Americas Best Value Hotel Watertown

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