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Quality Inn and Suites

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1190 Arsenal Street, Watertown, NY 13601 (Formerly Americas Best Value Inn)
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1 room 1 guest
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164 Reviews from our TripAdvisor Community

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Traveler rating
    50
    70
    27
    12
    5
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • English first
  • French first
  • Any
English first
  • All months
    (164)
  • Mar-May only
    (36)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (19)
All months
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Been here before and will continue to stay. Nice friendly and helpful staff. They leave their juice machine on 24hrs. They offer popcorn and a nice sitting area with the tv. Rooms are clean and comfortable. It is an older hotel but we'll maintained and have never any any problem staying here. Will stay here again.

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Etobicoke
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

On the way home from Boston. Price was right. Beds were comfortable. Check in was fast and efficient. Close to a variety of restaurants. Breakfast was acceptable with a good variety of choices. A good stop.

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Ottawa, Canada
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Room is clean. The staff is friendly and helpful. The breakfast is a full breakfast ans gold. Fred parking. There is a pool but l did not go. This QualityInn replaced The Inn. This hôtel is near The shopping Center

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Ontario, Canada
Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago

We stayed in this hotel from Saturday to Monday this past weekend. If I hadn't prepaid I would not have stayed one night. It is very run down. They didn't even change our sheets each day and both days we had to ask for more towels because they only give enough for a single person. They have people that appear... More 

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Painesville, Ohio
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was a great hotel. Very accomodating. We thoroughly enjoyed our stay it was clean and they had great service. There was a problem with our reservation via Booking.com but The staff here resolved the situation in good order. we ended up staying an extra night.

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Trenton, Canada
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Roadtrip Shopping Cross Border. We booked Direct with hotel. When we called we talked with Cindy. She was fantastic. When we met her she was also just as nice in person. Thanks Cindy. Hotel was average. But is was good price and clean. Was fine for weekend shopping trip. Will use again.

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Peterborough, Canada
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I wasn't sure what to expect from The Inn as the reviews on Tripadvisor were good, but the reviews on their own website were not. I usually judge a little from the comments and a little from travellers pictures. I honestly was dreading the worst as I'm usually pretty fussy about where I stay. Cost doesn't mean better, but cleanliness... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 24, 2015

We made our reservation at this hotel because our first choice wasn't available the days we needed. We weren't expecting much but when we arrived we were pleasantly surprised. The staff was very friendly from the start. Our room was much bigger than we expected with lots of space to move around. The hotel is very well maintained and very... More 

Was this review helpful? Yes 1
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 22, 2015

This hotel is just off 81 on Arsenal Street. This is a commercial road with lots of hotels, restaurants and shops.there was ample free parking. Our room had a king bed, desk with chair, comfy chair, small refrigerator, microwave and coffee maker. Coffee,tea,juice, fruit and popcorn are available in the breakfast room at all times. We requested an extra towel... More 

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Canandaigua, New York
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 19, 2015

Nice place to stay. Clean,friendly,close to shopping and eating. Great for the money. Breakfast included hot and cold, coffee,juices, fruit and donuts available all day. Definitely would stay here again.

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