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All 16 Watertown hotels

Quality Inn and Suites

2.5 of 5 Hotel   |   1190 Arsenal Street, Watertown, NY 13601 (Formerly Americas Best Value Inn)
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Ranked #8 of 16 hotels in Watertown
A recent review
5 of 5 stars reviewed 5 days ago
Bifstew Kingston, Canada
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  • Reviews (117)
  • Photos (42)
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  • Room tips (22)
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117 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
Kingston, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

My husband and I took our son and his wife here for two nights and three days for shopping and relaxation (from Canada) so we had two different rooms and the hotel was booked solid when we were there. The staff were the friendliest I have encountered, the futon and pillows were to die for - I usually have trouble... More

Was this review helpful? Yes
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean and comfortable room and very efficient , attentive young lady who works here. She offered wake up call because I mentioned early flight tomorrow morning and really was to tired from travel all week to think of it my self. Worth the money! Will stay here again for sure next trip.

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Monroe, New York, United States
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We were driving to 1000 islands to camp got late so pulled in because had a positive expenince in Quailty Inn when in Fl. Once again found staff very plesent. Helped kids at breackfast. Might cost little more that discount hotels. But so clean great staff and real breackfast eggs waffles etc. Kids see Quality Inns now and ask to... More

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Senior Contributor
21 reviews 21 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well done to all the staff at the Quality Inn, this is the 3rd time we have stayed and the room, the price and the hospitality is just spot on, personally I would not stay anywhere else in Watertown. The desk we had included a meal and a glass of wine at the attached restaurant - I have reviewed this... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

we used to stay at the comfort inn in watertown n.y, when we visited watertown, (which we do twice a year),but decided to try the quality inn for a change, and now we stay at the quality inn all the tme. the staff are so friendly and helpful, you feel like you are staying with family. cindy at the front... More

Was this review helpful? Yes 1
Harrisburg, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although we normally stay at a different hotel in Watertown, we decided to try the Quality Inn to compare. The hotel used to be a private hotel called The Inn. The front desk staff was efficient and friendly. The lobby could have used more of the room for breakfast seating instead of a lounge area. My biggest suggestion would be... More

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Halifax, Canada
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked this property through Hotwire and arrived late at night. Everything looked good to start out - friendly reception, designated motorcycle parking right in front of the lobby, and overall just a decent place. Then I got to my room. Looked great, until I realized that on the floor of the bathroom was a fairly significant amount of "scunge"... More

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Ottawa, Canada
Top Contributor
188 reviews 188 reviews
187 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed June 21, 2014

Booked via ChoiceHotels.com for 67$. Needed a place to sleep from Syracuse on way back to Ottawa, after a late arrival in SYR. This was a good option. Check in was a quick but the clerk needs to be more friendly (even if its 1AM). Room was OK, although the decoration was old, furniture OK, wall paper horrible and dark,... More

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Vestal, New York
Top Contributor
126 reviews 126 reviews
33 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed May 25, 2014

1st of all the staff is terrific! Priscilla at the front desk was the kindest person. She allowed us to look at 2 different rooms, 1 on the 1st floor in the back and another on the 2nd floor in the front. The 1st floor room appeared to be renovated, less musty, so we took that one. The beds were... More

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1traviler, Owner at Quality Inn and Suites, responded to this review

I have to say I'm lucky in the fact I have the best team in town, hands down. But Priscilla is really racking in some bonus points! I'm very happy you had a nice time while you were in town. More

Richmond Hill, Ontario
Top Contributor
81 reviews 81 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 3, 2014

We generally stay at the major chains on road trips, so this choice was not unusual for us. Quality Inns can usually be counted on for competitive pricing and clean, basic accommodations. We were surprised at the offer of a "happy hour" in the lobby with wine, cheese and snacks (we did not partake). Staff were very friendly. The free... More

Was this review helpful? Yes 2
1traviler, Owner at Quality Inn and Suites, responded to this review

WoW, Great review! We are all glad you enjoyed your stay. More

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Additional Information about Quality Inn and Suites

Address: 1190 Arsenal Street, Watertown, NY 13601 (Formerly Americas Best Value Inn)
Phone Number:
Location: United States > New York > Watertown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
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Also Known As:
Americas Best Value Hotel Watertown

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Other (5)


Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Watertown
Hotel Class
Official Description (provided by the hotel)
The Americas Best Value Inn Watertown includes more of what you want when traveling to Northern New York State! We are a completely renovated and upgraded property with all our improvements completed for 2011. Take advantage of our complimentary continental breakfast served daily, and free Wi-Fi in all guest rooms. Additionally, every guest room comes equipped with microwaves, mini-fridges and cable TV. The Americas Best Value Inn Watertown is your best value near the Thousand Islands, Fort Drum, the Great Lakes Seaway Trail, and the entire Northern New York region. We offer the perfect accommodations whether you are in town to visit family stationed at Fort Drum, home to the Army’s 10th Mountain Division, or to enjoy a weekend shopping trip from across the 1000 Islands Bridge. We are less than 1 mile from the newly expanded shopping district which includes the Salmon Run Mall, Sam’s Club and Wal-Mart. A reminder to our friends from Kingston, Ontario – we are only 25 miles from the Canadian border and we always accept Canadian funds at par! Adventure enthusiasts come to experience 14 sets of class III and IV rapids along the Black River. There’s snowmobiling at Tug Hill Plateau and snowboarding and skiing throughout the Dry Hill and Thompson Park area. We offer plenty of parking for snowmobile trailers in the winter and are within a few minutes of multiple access points for the Black River. So whether you are Whitewater kayaking, flat water paddling, snowmobiling or skiing we’ve got you covered at Americas Best Value Inn Watertown. ... more   less 
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