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All 16 Watertown hotels

Quality Inn and Suites

2.5 of 5 Hotel   |   1190 Arsenal Street, Watertown, NY 13601 (Formerly Americas Best Value Inn)
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Ranked #8 of 16 hotels in Watertown
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
bonnycastleman Courtice, Ontario
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106 people have reviewed this hotel

Traveler rating
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    11
    3
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24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
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English first
Courtice, Ontario
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

great staff , Pricilla on front desk went above and beyond with friendly disposition and genuine sweetness personally delivering extra pillows to my room . It was clean and simple. They did a good job on updating this older building.Basic overall room at a great price. The location is excellent also.Will come back again !

Was this review helpful? Yes 2
Amissville, Virginia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location just off the interstate, Pet friendly . Nothing special Average room just $15.00 extra for the Dog . Several close by restaurants to choose from . After a 9 hr drive we ordered delivery from a local pizza place. Free wine a beer and Nachos Tuesday Wednesday and Thursday , We were there on a Monday They offered... More

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1traviler, Manager at Quality Inn and Suites, responded to this review

We thank you for your review and are happy you had a good stay at our hotel. We look forward to seeing you again in your next visit. More

Ottawa, Canada
Top Contributor
86 reviews 86 reviews
46 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed February 20, 2014

We had booked on line and used an Expedia Voucher from a previously cancelled trip. The lady who checked us in was pleasant, friendly, and made sure my Loyalty Points were registered correctly ( I had two cards which complicated things for her but she got it right). Our room was clean with new furnishings and linen. Tons of towels.... More

Was this review helpful? Yes 1
1traviler, Manager at Quality Inn and Suites, responded to this review

Thank you so much for your pleasant feedback. We look forward to seeing you again and are very happy you enjoyed your stay. More

Kingston, Canada
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 6, 2014

Due to bad weather, we ended up stranded in Watertown for 2 nights. I'm so happy the local gas station recommended Quality Inn and Suites. The staff was excellent, the rooms pretty good and the onsite restaurant (Ricardos) is excellent. We met the owner and he was wonderfully hospitable. He treated us like we were guests in his home. Thru... More

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1traviler, Manager at Quality Inn and Suites, responded to this review

Thank you for a good review. We are glad you had a enjoyable stay with us. The staff hopes to see you again in your future travels. More

Watertown, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed February 4, 2014

Stay in many hotels and motels for work and was shocked! Cindy checked us in and for a first in months she explained everything in great detail, was extremely courteous AND called once in the room to make sure everything was ok and to see if the room was up satisfaction! Then went to the desk later and Felicia had... More

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1traviler, Manager at Quality Inn and Suites, responded to this review

You are very welcome and thank you for staying with us. We are happy to hear how pleasant your visit at our hotel was. More

Ottawa, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 11, 2014

We were travelling to Ottawa and had to stop over in Watertown due to freezing rain. We were greeted by a wonderful young lady. Who checked us in quickly. Overall we found that all the staff were kind and friendly. Plus free WIFI. This is an older hotel but clean and comfortable. It turned out to be a good stop... More

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1traviler, Manager at Quality Inn and Suites, responded to this review

Thank you for your feedback and would take your suggestion into consideration. We hope to see you again. More

Gananoque, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 1, 2014

My wife and I stayed at the Quality Inn Watertown last night and I just wanted to express how nice it was. The lady at the desk was pleasant, and then as we entered our room we were delighted to see the inviting atmosphere. The room was tastefully decorated and furnished, and the King bed had four 'right-sized' pillows. The... More

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1traviler, Manager at Quality Inn and Suites, responded to this review

we are pleased to hear about your wonderful stay with us and look forward to having you stay with us again during your next travel. More

Arnprior, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 26, 2013

We always go to Watertown and Syracuse for Black Friday. We had booked our trip a year in advance as we always stay at the Ramada in Syracuse. Somehow they booked the wrong dates for us in Syracuse so we were scrambling at the end to find a room in Watertown. We paid more than enough for the rooms. When... More

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1traviler, Manager at Quality Inn and Suites, responded to this review

We are sorry you didn't have a good stay with us and hope your next visit into Watertown would be more pleasant. Thank you for your review. More

Carleton Place, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 27, 2013

My wife and i stayed at this hotel the room was very clean,and the staff were excellent especially Cindy at the front desk who gave us tips on where to shop and where the good restaurants we would not hesitate to recommend this hotel to family and friends it is close to everything we would certainly be going back.Thanks again... More

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1traviler, Manager at Quality Inn and Suites, responded to this review

Thank you for your feedback, we are happy to know you enjoyed your stay with us. our staff hopes to see you again. More

Cobourg, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 25, 2013

Hotel is older but the rooms have been renovated and are clean. Continental breakfast was basic but good unfortunately breakfast area is not large enough to handle the volume of people. Overall ok for the price.

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1traviler, Manager at Quality Inn and Suites, responded to this review

Thank you for your review, we do apologize for the space inconvenience. but we're glad to hear you had a decent stay with us. More

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Additional Information about Quality Inn and Suites

Also Known As:
Americas Best Value Hotel
Americas Best Value Hotel Watertown
Address: 1190 Arsenal Street, Watertown, NY 13601 (Formerly Americas Best Value Inn)
Phone Number:
Location: United States > New York > Watertown
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 16 hotels in Watertown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn and Suites 2.5*
Official Description (provided by the hotel):
The Americas Best Value Inn Watertown includes more of what you want when traveling to Northern New York State! We are a completely renovated and upgraded property with all our improvements completed for 2011. Take advantage of our complimentary continental breakfast served daily, and free Wi-Fi in all guest rooms. Additionally, every guest room comes equipped with microwaves, mini-fridges and cable TV. The Americas Best Value Inn Watertown is your best value near the Thousand Islands, Fort Drum, the Great Lakes Seaway Trail, and the entire Northern New York region. We offer the perfect accommodations whether you are in town to visit family stationed at Fort Drum, home to the Army’s 10th Mountain Division, or to enjoy a weekend shopping trip from across the 1000 Islands Bridge. We are less than 1 mile from the newly expanded shopping district which includes the Salmon Run Mall, Sam’s Club and Wal-Mart. A reminder to our friends from Kingston, Ontario – we are only 25 miles from the Canadian border and we always accept Canadian funds at par! Adventure enthusiasts come to experience 14 sets of class III and IV rapids along the Black River. There’s snowmobiling at Tug Hill Plateau and snowboarding and skiing throughout the Dry Hill and Thompson Park area. We offer plenty of parking for snowmobile trailers in the winter and are within a few minutes of multiple access points for the Black River. So whether you are Whitewater kayaking, flat water paddling, snowmobiling or skiing we’ve got you covered at Americas Best Value Inn Watertown. ... more   less 
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