We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Trou aux Biches hotels

Casuarina Hotel

3.5 of 5 Hotel   |   Coastal Road, Trou aux Biches, Mauritius
Hotel amenities
Save Saved
You added Casuarina Hotel to your Saves list
Casuarina Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
78%
Ranked #4 of 9 hotels in Trou aux Biches
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
jeremy a horsham
  • Overview
  • Reviews (758)
  • Photos (750)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (106)
  • Location
  • More
true
Write a Review

758 people have reviewed this hotel

Traveler rating
    246
    339
    115
    45
    13
See reviews for
169
459
23
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
horsham
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked this holiday through Mercury Direct and had no problems with the tour operator or transfers to and from the airport. Having just returned from 2 very relaxing weeks at the Casuarina Hotel - a fine 3 star plus hotel. We had a warm welcome on arrival from Shiva and were quickly transported to our rooms after our welcome... More

Was this review helpful? Yes 2
Sunderland, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

It was last year in June when we were there, but lovely friendly hotel, great food, and met great friends. A little out the way but beach straight across the road. Nice grounds. All in all no complaints.

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago

We were 4 in casuarina frm 18-21 aug..we really enjoyed our days. Very beautiful views very nice rooms near the pool. thanks to all staff who was very friendly and nice to us specially ashley..great customer service!! Enjoy the food from tree top restaurant. Thanks to everyone!! We spend a wonderful moment.

Was this review helpful? Yes
New Delhi, India
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booking by Air Mauritius was an excellent option than by any other travel agents or tour operators as amongst all the couples our package was the most negotiated and clear. Stay at Casuarina was Amazing as this property gives you everything you want but yes for extra favours you need to shed some money. So, those complaining of food specially... More

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We stayed with our family there for a week end but was really disappointed with the food. The staffs tried their best but the buffet was not of standard. The pool was OK and the room average. We have much better 3 stars hotels in Mauritius.

Was this review helpful? Yes 4
Direction11, Directeur général at Casuarina Hotel, responded to this review

We thank you for your review and would like to comment on the following. v Your All Inclusive package entitles you to services according to a defined budget. v Our French Chef caters for a wide variety of international dishes; should you wish to have a wider choice and taste more elaborate meals, you have the possibility to dine at... More

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first time travelling to Mauritius, can I first say as well that when we arrived I couldn't understand why it's a 3* ! The hotel is absolutely beautiful - staff greeted us all straight away, the food was amazing & everything including rooms was very clean. We stayed in a Superior Seaview Room & couldn't give any... More

Was this review helpful? Yes 4
Polokwane, South Africa
1 review
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 24, 2014

We are presently staying at the Casuarina Hotel. We have been to Mauritius on several trips and stayed in different hotels. We have done various options on board, fully inclusive and we are at half board in the Casuarina. We chose this option because we find fully inclusive the food is too much and don't always want lunch. However we... More

Was this review helpful? Yes 10
Direction11, Directeur général at Casuarina Hotel, responded to this review

We thank you for your review and would like to comment on the following :- · Further to the comment you posted during your stay, our Restaurant Manager met with you on 25 July after dinner so as to give you all the necessary information …Why did you not contact our Public Relations Department during your stay so as to... More

Somerton, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 20, 2014

We stayed at the Casuarina Resort & Spa, Trou aux Biches (7th - 21st June) and had a fantastic holiday. It was our first time to Mauritius and our first holiday with Mercury Direct. When we booked our holiday, we clearly knew that we had booked and paid for a 3½ star hotel and not a 5 star hotel, so... More

Was this review helpful? Yes 12
Fleet, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 19, 2014

The casuarina is need of a makeover but its staff in the restaurant and elsewhere make up for the tired decor - Ruth was our customer liason and she was wonderful, informative and very helpful. If you want a trip around the island to see the waterfall, aquarium, towns, volcano etc. see Ali the taxi driver in the hotel car... More

Was this review helpful? Yes 2
Direction11, Directeur général at Casuarina Hotel, responded to this review

We thank you for your review and would like to comment on the following:- One of the specific features of our property is to be lime painted. In winter and during the rainy season, it is absolutely necessary to whitewash on dry surfaces … we therefore really need a lot of sun to carry out those works. We also wish... More

Mumbai (Bombay), India
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 13, 2014

Hotel looks good,location is good,but bad services, worst room not at all clean, sticky flooring, Bad food, worst .... no flow up and main thing about reception people charging extra money by say their security purpose. I can only say i am cheated by yatra.com . Its an request to you all review readers please clarify every thing before booking.Please... More

Was this review helpful? Yes 3
Direction11, Directeur général at Casuarina Hotel, responded to this review

We thank you for your review and would like to comment on the following :- Ø First and foremost, your package is subject to a mutual agreement between the Tour Operator and the hotel, defined within a specific budget to provide the relevant services … as such, not all services are included in your half-board package … bottled water is... More

Owners: What's your side of the story?
If you own or manage Casuarina Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Casuarina Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casuarina Hotel

Address: Coastal Road, Trou aux Biches, Mauritius
Location: Mauritius > Pamplemousses District > Trou aux Biches
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Casuarina Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Priceline, Hotels.com, Tingo, Travelocity, HotelsClick, BookingOdigeoWL, Otel and Venere so you can book your Casuarina Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casuarina Hotel Mauritius/Trou Aux Biches
Casuarina Hotel Trou Aux Biches
Casuarina Mauritius
Casuarina Trou Aux Biches

750 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (733)
Viewed
Pool/beach area (227)
Viewed
Dining (43)
Viewed
Room/suite (65)
Viewed
Hotel & grounds (130)
Viewed
View from room (41)
Viewed
Family/play areas (7)
Viewed
Bathroom (10)
Viewed
Other (210)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (10)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Trou aux Biches with
any amenities

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Class
Number of rooms
15

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Casuarina Hotel and other travelers.
1 question
Ask a question
Questions? Get answers from Casuarina Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer