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Casuarina Hotel

3.5 of 5
Coastal Road, Trou aux Biches, Grand Baie, Mauritius
Hotel amenities
Casuarina Hotel
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511 reviews from our community

Traveler rating
    159
    238
    82
    25
    7
See reviews for
Families
115
 
Couples
304
 
Solo
15
 
Business
6
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bangalore, India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 11, 2013

I had my honeymoon at Casuarina from 5th feb to 11th feb. I seriously did not like the property. The staff was very rude and arrogant. Did not care for anything, I had paid for a sea view room, but did not get it. After a huge fight with the travel agent (SOTC), they managed to change the room after... More

Was this review helpful? Yes 2
Direction11, Directeur général at Casuarina Hotel, responded to this review
May 13, 2013

We thank you for your review and would like to comment on the following:- Our Hotel Staff does give a very warm welcome to each and every guest who come from various countries all over the world, especially those who are on a honeymoon trip. Your Honeymoon package does not entitle you to free drinks at dinner time; only guests... More

Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 10, 2013

I visited Mauritius between 1st - 7th May 2013. I was put up in Casuarina Hotel. It is one of the best properties around and loved the way the hotel is built. Good things: Great ambiance Loads of water activities (free) Hospitable staff Awesome post-dinner music and atmosphere Great pools Activities like tennis Excellent security features (e.g. street signals installed... More

Was this review helpful? Yes 3
Direction11, Directeur général at Casuarina Hotel, responded to this review
May 13, 2013

We thank you for your positive feedback and would like to comment on the following:- We do not cater for typical Indian food but for Mauritian Indian food. We provide our Indian guests with 1 variety of pulses, 3 vegetable dishes, one rich dish, chapatti and chutney, all cooked with Mauritian Indian flavours. Some of our rooms are not equipped... More

Pottsville, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2013

My husband, 4 children and I stayed at the Casuarina Resort. We stayed for 16 nights in Apr/May. We enjoyed the facilities pools, glass bottom boat rides, water skiing, snorkelling, games room, variety of food, and the kindness of all staff working there. The bungalows were everything a family would need, with the option to cook if needed. Great weather... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 8, 2013

We stayed in casuarina between 1st to 7th may 2013. I would like to give a brief review Great location Amazing ambience Awesome spa Decent service Small rooms Poor veg food(for god sake please get an Indian chef) Never plan optional tours through sea side holidays or saif Vijay(available near boat house) gives much better packages , almost 30-40% cheaper.... More

Was this review helpful? Yes 3
Direction11, Directeur général at Casuarina Hotel, responded to this review
May 9, 2013

We thank you for your review and would like to comment on the the following:- We do not cater for typical Indian food but for Mauritian Indian food. We provide our Indian guests with 1 variety of pulses, 3 vegetable dishes, one rich dish, chapatti and chutney, all cooked with Mauritian Indian flavours. ~ The Management ~ More

Pottsville, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 8, 2013

My wife and I returned to Mauritius (we had been there on our honeymoon 13 years earlier) with our 4 children (11,10 8 & 6) to stay at the Casuarina Resort. We stayed for 16 nights in April/May and enjoyed magnificent weather, perfect standard bungalow accommodation for our family needs and friendly hospitality from the Casuarina staff. The food was... More

Was this review helpful? Yes 3
Mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 8, 2013

I planned my Honeymoon here (Feb 26 to March 1st week)- got bookings done through "yatra.com". While I booked and paid extra for a sea view room- I was put up in Room no 109. There was no view of the sea from there. When I raised this to reception- they took three days to introduce me to someone who... More

Was this review helpful? Yes 2
Direction11, Directeur général at Casuarina Hotel, responded to this review
May 10, 2013

I have taken the opportunity to reply to your comments in my capacity as General Manager so that our viewers can have an accurate idea of the situation. First and foremost, we are a well-renowned property with a good reputation which has established a long and trustful relationship with our Tour Operators; we, therefore, totally refute your review and comments... More

Middlesbrough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 18, 2013

This was our fourth stay at this hotel and had another wonderful holiday. Booked with Mercury Direct again can not fault them. Flew with Emirates, Newcastle to Dubai then on to Mauritius. Both Newcastle flights crew and food were excellent, both flights Dubai to Mauritius return, crew were not as good and food was not as good. The hotel was... More

Was this review helpful? Yes 8
See 2 more reviews by tonmar for Trou aux Biches
Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2013

My husband and I just spent a wonderful two weeks at Casuarina, it is a three star resort and the food is typical of this rating, but the management and service is superb. The room was large, comfortable and very clean, the pool areas and gardens were beautiful and the boat house staff were patient and helpful. I have never... More

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Polokwane, Limpopo, South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 17, 2013

We stayed in a self-catering bungalow within the Hotel resort. The bungalow was very comfortably furnished, with two bedrooms, a large living/dining area, and a small kitchen. There were a few teething problems on arrival i.e. the plug for the kettle did not fit the wall plug, there was no way to light the gas stove, the freezer section of... More

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Direction11, Directeur général at Casuarina Hotel, responded to this review
April 18, 2013

We thank you for your positive feedback and would like to comment on the following:- Thanks for having brought to our attention the teething problems on arrival. The Head of the said department has been informed of your remarks so as to take the necessary measures. The dress code forms part of the contractual agreement between the Tour Operator and... More

mauritius
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2013

My hubby booked the hotel on hs frend preetesh's request.we stayed zer from 6th-8th Apr 2013. As i hd promised 2 those iv met @ze hotel im writing a review on my stay @ Casuarina hotel. It ws a vry pleasant stay where we celebrated my daughter's birhthD n our wedding Anniversary. Last time we celebrated same events @ le... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very good(14)
  • Glass bottom boat(7)
  • Water sport(6)
  • Swimming pool(4)
  • Room service(4)

Additional Information about Casuarina Hotel

Address: Coastal Road, Trou aux Biches, Grand Baie, Mauritius
Region: Mauritius > Grand Baie > Trou aux Biches
Amenities:
Fitness Center Free Breakfast Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#3 Family Hotels in Trou aux Biches
#3 Romantic Hotels in Trou aux Biches
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Casuarina Hotel Mauritius
Casuarina Hotel Trou Aux Biches
Casuarina Mauritius
Casuarina Trou Aux Biches
Casuarina Hotel Mauritius/Trou Aux Biches

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Casuarina Hotel
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