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All 9 Trou aux Biches hotels

Casuarina Hotel

3.5 of 5 Hotel   |   Coastal Road, Trou aux Biches, Mauritius
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Ranked #5 of 9 Hotels in Trou aux Biches
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
JPG1946 London
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772 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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English first
London
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel in June 2014 a party of 4, the hotel staff were very helpful and friendly. There was a help yourself bar which closed at 11.pm and during the day there was tea coffee and beer that you could help yourself to also they provided pancakes and cakes in the afternoon, in general the food was... More

Was this review helpful? Yes 2
Ribe, Denmark
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hello Casuarina Resort. We would like to thank your all for two fantastic weeks at Casuarina. Our de Luxe room with pool and sea view was just tip top :-) All the staff was were friendly and very helpful. The area and the beach is tip top :-) The food could be a little more varied not so much fish... More

Was this review helpful? Yes 1
Hyderabad, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had stayed there for a week. We were given an ocean view 2nd floor room facing the road with a nice small balcony. The whole setup, style and garden are fantastic. They served a welcome drink and nice cold towels on arrival. Natasha helped us understand and finish the formality. The Indian food was not great i would say... More

Was this review helpful? Yes 1
Direction11, Directeur général at Casuarina Hotel, responded to this review

We thank you for your very positive review. Rest assured that, as a general rule, we have this kind of situation under control. Any behavior which does not comply with our hotel rules and regulations is taken into account and the necessary steps taken. ~ The Management ~ More

horsham
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this holiday through Mercury Direct and had no problems with the tour operator or transfers to and from the airport. Having just returned from 2 very relaxing weeks at the Casuarina Hotel - a fine 3 star plus hotel. We had a warm welcome on arrival from Shiva and were quickly transported to our rooms after our welcome... More

Was this review helpful? Yes 3
Sunderland, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was last year in June when we were there, but lovely friendly hotel, great food, and met great friends. A little out the way but beach straight across the road. Nice grounds. All in all no complaints.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were 4 in casuarina frm 18-21 aug..we really enjoyed our days. Very beautiful views very nice rooms near the pool. thanks to all staff who was very friendly and nice to us specially ashley..great customer service!! Enjoy the food from tree top restaurant. Thanks to everyone!! We spend a wonderful moment.

Was this review helpful? Yes 1
New Delhi, India
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 12, 2014

Booking by Air Mauritius was an excellent option than by any other travel agents or tour operators as amongst all the couples our package was the most negotiated and clear. Stay at Casuarina was Amazing as this property gives you everything you want but yes for extra favours you need to shed some money. So, those complaining of food specially... More

Was this review helpful? Yes 7
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 11, 2014 via mobile

We stayed with our family there for a week end but was really disappointed with the food. The staffs tried their best but the buffet was not of standard. The pool was OK and the room average. We have much better 3 stars hotels in Mauritius.

Was this review helpful? Yes 4
Direction11, Directeur général at Casuarina Hotel, responded to this review

We thank you for your review and would like to comment on the following. v Your All Inclusive package entitles you to services according to a defined budget. v Our French Chef caters for a wide variety of international dishes; should you wish to have a wider choice and taste more elaborate meals, you have the possibility to dine at... More

London, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 11, 2014

This was our first time travelling to Mauritius, can I first say as well that when we arrived I couldn't understand why it's a 3* ! The hotel is absolutely beautiful - staff greeted us all straight away, the food was amazing & everything including rooms was very clean. We stayed in a Superior Seaview Room & couldn't give any... More

Was this review helpful? Yes 5
Polokwane, South Africa
1 review
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 24, 2014

We are presently staying at the Casuarina Hotel. We have been to Mauritius on several trips and stayed in different hotels. We have done various options on board, fully inclusive and we are at half board in the Casuarina. We chose this option because we find fully inclusive the food is too much and don't always want lunch. However we... More

Was this review helpful? Yes 10
Direction11, Directeur général at Casuarina Hotel, responded to this review

We thank you for your review and would like to comment on the following :- · Further to the comment you posted during your stay, our Restaurant Manager met with you on 25 July after dinner so as to give you all the necessary information …Why did you not contact our Public Relations Department during your stay so as to... More

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Additional Information about Casuarina Hotel

Address: Coastal Road, Trou aux Biches, Mauritius
Location: Mauritius > Pamplemousses District > Trou aux Biches
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Casuarina Hotel 3.5*
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Also Known As:
Casuarina Hotel Mauritius/Trou Aux Biches
Casuarina Hotel Trou Aux Biches
Casuarina Mauritius
Casuarina Trou Aux Biches

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