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Casuarina Hotel

Coastal Road, Trou aux Biches, Mauritius
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Casuarina Hotel
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Casuarina Hotel
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921 Reviews from our TripAdvisor Community

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Traveler rating
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    57
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203
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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  • Czech first
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  • Slovak first
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  • All months
    (921)
  • Mar-May only
    (235)
  • Jun-Aug only
    (221)
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    (245)
  • Dec-Feb only
    (220)
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Moka
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had been there for our honeymoon. Wonderful hospitality. Loved the food and the drinks. Especially the blue lagoon. Had the occasion to meet the director; pleasure was ours. Planning to go there in november again. But this time with family. Would recommend anyone to visit the hotel. I loved the pool and spa. Wonderful beach and nice activities proposed... More 

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Chesterfield, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

It's fine. It's not luxury but it's not a hovel - so essentially your basic 3* hotel. The food is fine, but it's predominantly curry, which doesn't exactly cater to all tourists. Staff are a mixed bunch, some are lovely, some are very rude (including the pool attendant and the manager). The entertainment is naff, but I don't think they... More 

Was this review helpful? Yes 2
Direction11, General Manager at Casuarina Hotel, responded to this review

We thank you for your review and would like to comment on the following :->First and foremost, you were occupying room 212 as a single person whereas your parents were allocated a double room (217) … it is indeed always a pleasure for us to welcome families at the hotel.>Your package is subject to a mutual agreement between... More 

Port Louis
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in Nov 2014 - a 3star hotel with lot of facilites. Nice and well maintained rooms even if look a bit old outside... Wifi available only in restaurants and not in rooms... Food very nice but need to cross the road to go to the beach.. Oriental music and dance at night is very nice...and not too expensive for... More 

Was this review helpful? Yes 1
Lucknow, India
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Hello readers,am writing a late review , was there between 4 Dec- 10 Dec, 2014. This hotel is a 3.5 star property, so keep that in ur mind, it is unfair to compare it with other 5 star properties on island.. now for the travellers who r in a fix which hotel to book,I would strongly recommend this place. Now... More 

Was this review helpful? Yes 7
Port Louis District
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Was there for a weekend... Pool was OK ...beach very nice...watersports facilities OK..buffet low standard (the worst I have been) staff are arrogant...it was my worst experience.... It's not value for money..for the same price, there are much better hotel in the same vicinity

Was this review helpful? Yes 9
Direction11, General Manager at Casuarina Hotel, responded to this review

We thank you for your review and would like to comment on the following:->As a general rule, it is very difficult to reply precisely when the reviewer uses a pseudonym and does not give any explanation whatsoever for her remarks; only value judgments! We deny these comments unequivocally!>First and foremost, your package is subject to a mutual agreement... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 9, 2015 via mobile

Spent 4 nights there. Hotel is only a 3 star but the rooms are very neat and clean.Swimming pools are to die for. Excellent service by the staff.Bala and his team have been very helpful. The one night that there was only beef and pork for dinner, they made a quick plan to sort us out by cooking some chicken.... More 

Was this review helpful? Yes 2
Direction11, General Manager at Casuarina Hotel, responded to this review

We thank you for your very positive review and would just like to comment on the following points :- •Your All Inclusive package is subject to a contractual agreement between your Tour Operator and the hotel, based on a defined budget to provide specific services. •On no account is your choice limited … you can eat “à-la-carte” in our Tree... More 

Rivière du Rempart, Riviere du Rempart, Mauritius
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 5, 2015

we had been to the hotel august last and it was an overall nice experience. i liked the whitewashed infrastructure of the hotel which gives off a greek like atmosphere, almost mediterranean. food was good too, quite some variety. but the staff was the best. they did everything they could to make our stay memorable, especially the restaurant staff- yoven,... More 

Was this review helpful? Yes 1
Direction11, General Manager at Casuarina Hotel, responded to this review

We thank you for your very positive review and would just like to comment on the following points :->Your All Inclusive package is subject to a contractual agreement between your Tour Operator and the hotel, based on a defined budget to provide specific services.>There is no confusion whatsoever as regards the package which is clearly explained to the... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 30, 2015 via mobile

We went to the casuarina hotel in April for three weeks. Pro's: •The hotel staff really couldn't do enough for us. •Food was brilliant, there was definitely something for everyone. •Rooms were very clean and spacious. •Pool was immaculate. •Beach was across a small road but was fantastic. •There were people selling things on beach, but they really didn't myther... More 

Was this review helpful? Yes 5
Direction11, General Manager at Casuarina Hotel, responded to this review

We thank you for your remarkable review and would just like to clarify one point:- •Wi Fi is available in “Privilege” and “Deluxe” rooms. You can avail of this service with supplement. ~ The Management ~ More 

Cumbria, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 27, 2015

Just returned from a fantastic two week holiday at the Casuarina and could not have had a more fantastic holiday. The hotel is not one of the largest with under a hundred rooms but it was perfect. We were looked after wonderfully from start to finish.Our room was very comfortable and peaceful with a nice view, the food was good... More 

Was this review helpful? Yes 9
1 review
4 of 5 stars Reviewed May 27, 2015

Good place to stay. Enjoyed every moment. Food was OK. Area was nice and safe. transport was always available.Good place to stay. Enjoyed every moment. Food was OK. Area was nice and safe. transport was always available.

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