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Casuarina Hotel

Coastal Road, Trou aux Biches, Mauritius
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1 room 1 guest
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937 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (937)
  • Mar-May only
    (235)
  • Jun-Aug only
    (237)
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    (245)
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Leicester, United Kingdom
1 review
2 of 5 stars Reviewed today NEW

This was a special treat holiday for me and although it said it is a 3* Plus, I would rate it as a 3* only. There was this old furniture type smell in reception and not much of a welcome. We went for our meal only to find there was hardly any food left and this was only at 8.30pm.... More 

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Curepipe
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I was amazed by the quality and variety of the food all during my stay at Casuarina Resort & Spa The hotel was very clean and tidy and up to the standards as featured in the publicity The Head of Departments together with their teams put their hands together to make our stay a memorable a life-long experience I was... More 

Was this review helpful? Yes 1
Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Me and my Mauritian partner went to Mauritius recently and spent a few fantastics days at Casuarina. It's a beautiful hotel, absolutely great value for money, wide variety of lovely food, was great to have a break from british junk food. I was very impressed with the high standard accommodation and services. Local entertainment was great, glass bottom boat is... More 

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uk
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We are from the UK and have very British expectations in terms of service as we are both in the hospitality sector but we tried to adjust ourselves to every situation. We were amazed by the quality and variety of the food all during our stay at Casuarina Resort & Spa. The hotel was very clean and tidy and up... More 

Was this review helpful? Yes 1
bournemouth
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 1 week ago

Without a doubt having experienced many all inclusive hotels around the world at all levels this is without any question the worst. It simply is in no way all inclusive. It falls short in so many ways it is impossible to quantify, but I will try. Its ethos is to treat all inclusive as second class citizens. They will not... More 

Was this review helpful? Yes 4
Direction11, Directeur général at Casuarina Hotel, responded to this review

We thank you for your review and would like to comment on the following:->Although we risk to sound repetitive, your All Inclusive formula is subject to a mutual agreement between the Tour Operator and the resort, based on a defined budget to provide specific services.>It’s as simple as that. We thus recommend our guests to be aware of... More 

Mumbai (Bombay), India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My parents and I stayed here for a week, and loved every bit of our stay. It was our first time in Mauritius and we are glad we chose Casuarina as our hotel... 1. The location was so good, it's right opposite the beach, cross the street and bam, you're at the beach... Trou aux Biches is such a fun... More 

Was this review helpful? Yes 3
Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Still an excellent hotel with helpful friendly staff.. Bedroom on first floor accessed by winding staircase clean and well serviced. Food and all inclusive drinks of an acceptable standard Noted change of customers' origin had resulted in different menu. . Pool and Beach well kept

Was this review helpful? Yes 1
East Sussex, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have just returned from a ten night stay at the Hotel with my two grand daughters. The food was so limited and so lacking that my granddaughters lived on bread rolls. I spoke to the manager at the end of the first week and he made it clear that the money he got from the cost of the holiday... More 

Was this review helpful? Yes 7
Direction11, Directeur général at Casuarina Hotel, responded to this review

We thank you for your review and would like to comment on the following:-> You met with our Hotel Director at the Management Cocktail and you were accompanied by your two daughters. He clearly explained a fundamental point which you still have not fully grasped to date: your package is subject to a mutual agreement between the Tour Operator... More 

Mahebourg
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am hereby referring to my stay in hotel for the night of 28th July, a so special date for my family as it was the birthday of my daughter Elisha. We were more than astonished when we checked in that there were no rooms booked for us and it was really embarrassing for me when the GRO informed us... More 

Was this review helpful? Yes 5
Direction11, General Manager at Casuarina Hotel, responded to this review

We thank you for your review and would just like to comment on the following :->First of all, we have well understood that you are actually working at the Reception Desk of a resort hotel in Mauritius. Your e-mails indicated clearly your position as well as your place of work in view of a private booking!>We are, however,... More 

Mauritius
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked 2 nights at the hotel, really bad experience . Food was not good at all .. Staffs were rude . The room itself was not clean , and even had to pay for a sachet of coffee which you can get for free anywhere else . Had a double room with 2 single beds, very uncomfortable , won't recommend... More 

Was this review helpful? Yes 4
Direction11, General Manager at Casuarina Hotel, responded to this review

We thank you for your review and would like to comment on the following :->Difficult to reply in a concise way when the reviewer uses a pseudonym! You need not apprehend to identify yourself!>First and foremost, your package is subject to a mutual agreement between the Tour Operator and the hotel, based on a defined budget to provide... More 

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