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All 10 Trou aux Biches hotels

Casuarina Hotel

3.5 of 5 Hotel   |   Coastal Road, Trou aux Biches, Mauritius
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Ranked #5 of 10 hotels in Trou aux Biches
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
NehaGupta2014 New Delhi, India
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752 people have reviewed this hotel

Traveler rating
    242
    338
    115
    44
    13
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166
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8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
New Delhi, India
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Booking by Air Mauritius was an excellent option than by any other travel agents or tour operators as amongst all the couples our package was the most negotiated and clear. Stay at Casuarina was Amazing as this property gives you everything you want but yes for extra favours you need to shed some money. So, those complaining of food specially... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed with our family there for a week end but was really disappointed with the food. The staffs tried their best but the buffet was not of standard. The pool was OK and the room average. We have much better 3 stars hotels in Mauritius.

Was this review helpful? Yes 3
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first time travelling to Mauritius, can I first say as well that when we arrived I couldn't understand why it's a 3* ! The hotel is absolutely beautiful - staff greeted us all straight away, the food was amazing & everything including rooms was very clean. We stayed in a Superior Seaview Room & couldn't give any... More

Was this review helpful? Yes 2
Polokwane, South Africa
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We are presently staying at the Casuarina Hotel. We have been to Mauritius on several trips and stayed in different hotels. We have done various options on board, fully inclusive and we are at half board in the Casuarina. We chose this option because we find fully inclusive the food is too much and don't always want lunch. However we... More

Was this review helpful? Yes 8
Direction11, Directeur général at Casuarina Hotel, responded to this review

We thank you for your review and would like to comment on the following :- · Further to the comment you posted during your stay, our Restaurant Manager met with you on 25 July after dinner so as to give you all the necessary information …Why did you not contact our Public Relations Department during your stay so as to... More

Somerton, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Casuarina Resort & Spa, Trou aux Biches (7th - 21st June) and had a fantastic holiday. It was our first time to Mauritius and our first holiday with Mercury Direct. When we booked our holiday, we clearly knew that we had booked and paid for a 3½ star hotel and not a 5 star hotel, so... More

Was this review helpful? Yes 7
Fleet, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The casuarina is need of a makeover but its staff in the restaurant and elsewhere make up for the tired decor - Ruth was our customer liason and she was wonderful, informative and very helpful. If you want a trip around the island to see the waterfall, aquarium, towns, volcano etc. see Ali the taxi driver in the hotel car... More

Was this review helpful? Yes 1
Direction11, Directeur général at Casuarina Hotel, responded to this review

We thank you for your review and would like to comment on the following:- One of the specific features of our property is to be lime painted. In winter and during the rainy season, it is absolutely necessary to whitewash on dry surfaces … we therefore really need a lot of sun to carry out those works. We also wish... More

Mumbai (Bombay), India
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 13, 2014

Hotel looks good,location is good,but bad services, worst room not at all clean, sticky flooring, Bad food, worst .... no flow up and main thing about reception people charging extra money by say their security purpose. I can only say i am cheated by yatra.com . Its an request to you all review readers please clarify every thing before booking.Please... More

Was this review helpful? Yes 3
Direction11, Directeur général at Casuarina Hotel, responded to this review

We thank you for your review and would like to comment on the following :- Ø First and foremost, your package is subject to a mutual agreement between the Tour Operator and the hotel, defined within a specific budget to provide the relevant services … as such, not all services are included in your half-board package … bottled water is... More

King's Lynn, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 2, 2014

We've just returned from a wonderful 2 weeks at this hotel.The staff were so friendly and obliging.The atmosphere was very relaxed.The location suited our needs perfectly and the road to cross to the beach was no problem at all.We'll certainly use the hotel again,thank you all at Casuarina.

Was this review helpful? Yes 4
Newcastle, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 2, 2014

My husband and myself have just returned from this hotel we spent 2 weeks there booked with mercury direct. On arrival we were greeted by a member of staff given a welcome drink and then instructed what we could have and not have on the all inclusive package we booked. We were allocated a large room at the end of... More

Was this review helpful? Yes 2
Direction11, Directeur général at Casuarina Hotel, responded to this review

We thank you for your review and would like to comment on the following:-> During your stay, the buffets consisted of the following:- Breakfast : cheese platter, delicatessen (ham or salami), croissants, brioches, chocolate bun, Vienna loaf, sandwich loaf (white and wholewheat), 1 variety of cake, 2 varieties of cereals, selection of fresh and pickled fruits, plain or fruit... More

Rutland, UK
Contributor
14 reviews 14 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 30, 2014

The hotel is spread out over quite a large garden, full of flowers and tropical trees, which is kept beautifully clean and tidy. There are 2 pools and a wonderful beach of white sand (complete with sunshades and loungers) that is a short 2-minute walk across a road. This not a problem; it simply means you probably can't walk straight... More

Was this review helpful? Yes 4
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Additional Information about Casuarina Hotel

Address: Coastal Road, Trou aux Biches, Mauritius
Location: Mauritius > Pamplemousses District > Trou aux Biches
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Casuarina Hotel 3.5*
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Also Known As:
Casuarina Hotel Mauritius/Trou Aux Biches
Casuarina Hotel Trou Aux Biches
Casuarina Mauritius
Casuarina Trou Aux Biches

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
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15

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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