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The St. Regis Mauritius Resort

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Le Morne Peninsula, Le Morne, Mauritius
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The St. Regis Mauritius Resort
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The St. Regis Mauritius Resort
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478 reviews from our community

Traveler rating
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    41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
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English first
  • All months
    (478)
  • Mar-May only
    (136)
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    (99)
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    (111)
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    (132)
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London
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked 9 nights at the St Regis in Le Morne a little over 10 months ago and had eagerly been counting down the days until the trip of a lifetime would commence. It is a long way from the airport (and an even longer 12 hour flight from London) but once you get there, you'll be greeted by the... More 

Was this review helpful? Yes 2
Ossett, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After earning the trip of a lifetime with my company TempleSpa, the pictures and the expectation of arriving at a dream destination such as The St Regis, Mauritius did not disappoint. The resort is simply stunning, and to my mind runs like clockwork. The staff are so happy and always have a huge SMILE for you. The service was fabulous,... More 

Was this review helpful? Yes 4
StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review

Dear Janinearobinson, Thank you for taking the time to post this review following your recent stay with us. It has been a pleasure hosting your group over the last week and we are delighted to read that you are complete rested! We look forward to the opportunity of welcoming you back again soon. Sincerely, Damon Page More 

Munich, Germany
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent two weeks at the St. Regis Resort over Easter break with our 3-year old son recently. Even though the kids club takes children only at 4 years of age without parental supervision, the babysitter system worked flawless. Miss Sheila and Miss Brinda took care of our son and all the staff there were extremely helpful, attentive, sweet with... More 

Was this review helpful? Yes 3
StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review

Dear ThreeMicalis, Thank you for staying with us and for taking the time to post this feedback following your recent stay. We are thrilled to read how much your family have enjoyed their holiday. Rest assured that your comments and appreciation will be share with our dedicated team. We look forward to the opportunity of welcoming you back again soon.... More 

London
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were slightly apprehensive pre holiday after reading a few less than complimentary reviews but from the minute we arrived we had a fantastic holiday. The hotel is stunning as are the beach and surrounding views. The water sports are great with the majority of activities complimentary. There are a few minor grumbles. The service could be a little bit... More 

Was this review helpful? Yes 5
StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review

Dear BensonLondon, Thank you for choosing The St. Regis Mauritius Resort and for taking the time to post this feedback following your stay. It is a pleasure to read how much you have enjoyed your experience with us. I will personally share your comments and appreciation with our dedicated team members and take good note of your recommendations about our... More 

London
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed April 2015 for 6 nights, we had 2 interconnecting rooms. The hotel is clean and the rooms were spacious with good facilities and comfortable beds. The hotel is nicely located on a beautiful beach and the main swimming pool is a great size. However, there were not enough sun loungers around the pool resulting in all being reserved by... More 

Was this review helpful? Yes 5
StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review

Dear SarahB12, Thank you for taking the time to post this review following your recent stay with us. We sincerely regret that our facilities and services were not up to your expectations. Rest assured that we take good note of your remarks which will help us to work on the constant improvement of the offerings we make available to our... More 

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very poor service from what is deemed one of the best resorts on the island. Lack of communication, intrusive housekeeping, additional payment for basic amenities which should be free (e.g. car service to kitesurfing lagoon), etc. Individual faults are not major on their own, but it's their accumulation over a short period of time which can be faulted. Will never... More 

Was this review helpful? Yes 5
StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review

Dear ilovetriple9, Thank you for taking the time to post this review following your stay with us. We sincerely regret the issues you experienced and that the service was not up to your expectations. We would be delighted to hear more about the issues you mentioned in your review, please reach out to our Resort Manager, Rocco Bova by email... More 

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a big resort, catering well to families with some deep pockets. It's a new property so perhaps lacking a bit of charm and more corporate than you might be looking for. Facilities are outstanding and of exceptionally high quality. Hard to imagine anyone in the family getting bored. Location is great with broad sandy beach and dramatic poolside... More 

Was this review helpful? Yes 7
StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review

Dear 186605Ben, Thank you for staying with us and for taking the time to post this review. We are thrilled to read about your experience and how outstanding you found our property and facilities. We look forward to the opportunity of welcoming you back again soon. Sincerely, Damon Page More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was very torn about this resort upon arrival. Being used to travel with 2 young children in Four Seasons around the globe, I am accustomed to an amazing level of service and dedication. The St Regis isn't up to those standards....yet. Our first 2 days were indeed chaotic and we even requested to meet with the hotel manager. HOWEVER,... More 

Was this review helpful? Yes 8
StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review

Dear The_Smalls_in_London, Thank you very much for taking the time to write up this detailed and extensive review following your recent stay with us. Rest assured that your feedback and remarks are very much appreciated as this will help us in improving our facilities and offerings to our distinguished guests. We look forward to the opportunity of welcoming you back... More 

Warsaw, Poland
Contributor
13 reviews 13 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel itself is great; it has wonderful location, just next to the amazing Le Morne mountain; it has beautiful, spacious rooms, great restaurants but the service is absolutely below expectations. Each day we were complaining about the service, starting from the very long waiting for our room, with very slow, lazy restaurant service, up to someone waking us up at... More 

Was this review helpful? Yes 2
StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review

Dear Katec79, We thank you for taking the time to send this review detailing your experience. We sincerely regret that the service was not up to your expectations. We are delighted that our Children's club was the best you have ever seen and will share your appreciation to the dedicated team taking care of our little connoisseur every day. We... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Magical setting, fabulous pool, gorgeous beach and seriously comfortable room! As a family of 5 we were expecting a lot however the hotel did not disappoint. Brilliantly organised nightly football for the children, the watersports team were thoughtful and went out of their way to be helpful and accommodating. We all waterskiied even the littlest. Super friendly kids club, Easter... More 

Was this review helpful? Yes 2
StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review

Dear RuptilGKell P, Thank you for taking the time to post this feedback following your stay with us. We are thrilled to read about your experience and how much our dedicated team manage to deliver up to your expectations. I will personally share your comments and appreciation to our entire team. We look forward to welcoming you back again soon.... More 

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