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Veranda Paul & Virginie Hotel & Spa

Certificate of Excellence
Royal Rd, Coastal Road, Grand Gaube, Mauritius
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Veranda Paul & Virginie Hotel & Spa
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Ranked #2 of 4 Hotels in Grand Gaube
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Jannana
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789 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We have just returned from an 8 day stay at this hotel. Overall impression is that it's well run by a dedicated friendly team of staff. Main areas and public buildings are clean and well maintained. However during our holiday problems(one in particular) arose that future guests should be aware of. Firstly rooms in block 6 (rooms 600-622) these are... More 

Was this review helpful? Yes 3
Yateley
1 review
4 of 5 stars Reviewed 1 week ago

A good value Hotel, away from it all. Very relaxing environment with attentive caring staff. Had a relaxing two weeks doing not much at all. There are more expensive resorts with nicer beaches, but ultimately we felt that we received good value for money. A little updating of worn outdoor furniture and minor snags here and there would be our... More 

Review collected in partnership with this hotel

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Windsor, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Well what can I say, from arriving to leaving my wife and I were looked after first class. We arrived at the Hotel after a long flight from London Heathrow airport via Paris on the 25th of March at around 8.30 am to be welcomed by lovely smiling faces and one of them a lovely lady called Ushia, ( sorry... More 

Was this review helpful? Yes 3
Contributor
11 reviews 11 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Don't come here expecting a marble palace or Caribbean style all inc and then write a bad review on this lovely hotel .This is a small hotel with the friendliest of people working there . The buffet food was the best all inc food I have ever tasted , this is not canteen style you usually get but freshly cooked... More 

Was this review helpful? Yes 3
Mauritius
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

It was ok, we loved the view from the bar and balcony. Service was average, Reception average and rooms average. We enjoyed our food but wont go back in a hurryrecommend mauritius kiss. Language barrier. Spa lovely and shop lovely cant wait to go back to another hotel in Mauritius

Was this review helpful? Yes 2
JenniferWong-VPV, Manager at Veranda Paul & Virginie Hotel & Spa, responded to this review

Dear Trip Advisor Member We are very opened to constructive criticism, and make amends where necessary and justified, because we are ethical and professional. However as a matter of principle, and for all due respect to all our people, I were not, and will not be blackmailed as per emails exchanged. I am terribly sad that you has put your... More 

Chippenham, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

To start with we had a long journey and because we got to the hotel in the morning we couldn't go to our rooms, which is the norm, then the bar man asked us to seat down and then ignored us,! However this was a bad start and things just got better from then on, we got talking to the... More 

Was this review helpful? Yes 4
JenniferWong-VPV, Manager at Veranda Paul & Virginie Hotel & Spa, responded to this review

Dear Trip Advisor Member It was a honour and fun having you at Veranda Paul & Virginie! Thank you ever so much to have posted your review. We are terribly pleased that what started basically on the wrong foot ( oups…! ), changed and improved for you to have a most enjoyable stay! ( phew…! ) Our ( magic )... More 

Isle of Man, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is one of the friendliest places we have ever been and have already started saving to return next year. Would definitely recommend staying there. A big thank you to All the staff who work very hard to ensure your holiday is the best. First time we've ever enjoyed cooler boxes full of lovely cocktails,beers, water & pop brought... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
JenniferWong-VPV, Manager at Veranda Paul & Virginie Hotel & Spa, responded to this review

Dear Trip Advisor Member Management and team were honoured to have welcome you at Veranda Paul & Virginie. We are most delighted to have met and even exceeded your expectations. You give us reason to keep on and to keep it up…! It will be our pleasure to welcome you back! I hope the weather in Isle of Man is... More 

Luton, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we arrived we were made to feel welcome and looked after. The were on our second leg of our honeymoon and there was a lovely fruit platter and bottle of sparkling wine left in the room for us on our second day, in addition we were invited for a meal in the beach restaurant which we thoroughly... More 

Was this review helpful? Yes 1
JenniferWong-VPV, Manager at Veranda Paul & Virginie Hotel & Spa, responded to this review

Dear Valued Guest First of all, I apologise for my belated response. Thank you ever so much for your time in having posted your experience at Veranda Paul & Virginie! It was our great pleasure hosting you, and you made what we do so much worth the while… Thank you! We love what we do, and we will do whatever... More 

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The place is very excellent and very welcoming. A place to visit again in the very near future. The place is very well located, though a distance from the airport, but it gives us a chance to see the beautiful country. Transfer and Hotel taxi drivers also thank you they doing a wonderful tour guide an explaining everything in detail... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
JenniferWong-VPV, Manager at Veranda Paul & Virginie Hotel & Spa, responded to this review

Dear Valued Guest Thank you so very much for having taken the time to share your experience with the Trip Advisor community! Your rating of " a trip not to be forgotten" makes our job worthwhile... It will be an immense pleasure for us to welcome you back, at Veranda Paul & Virginie! Wishing you all the very best Jennifer... More 

Milton Keynes, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A beautiful peaceful location. A well run clean hotel. Pleasant accommodating staff. All rooms have a lovely sea view except Block 6 which is set back from the other blocks, it looks bit "squeezed in" in comparison to the others. On the food side we found it pretty good on the whole. Only downside was on a couple of the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
JenniferWong-VPV, Manager at Veranda Paul & Virginie Hotel & Spa, responded to this review

Dear Valued Guest It was a pleasure to have welcome you at Veranda Paul & Virginie for your Mauritian vacation! We are very grateful for your post, and are happy to read that you enjoyed “a fantastic relaxing holiday”. As per contracting, all package meals (half board and all inclusive), are served in the main restaurant. In our constant quest... More 

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