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Veranda Grand Baie Hotel & Spa

Certificate of Excellence
Route Royale, Grand Baie, Mauritius
Hotel amenities
Veranda Grand Baie Hotel & Spa
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Ranked #9 of 29 Hotels in Grand Baie
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jesper J
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667 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Maybe the only thing you need to know about this Hotel, is that the staff will go very, very long to fulfil any needs or wants. They take a pride in that you leave with a smile, and take personal responsibility for the experience of the guest. Location. Perfect located towards the bay. The beach (as in sand beach) isn't... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Great hotel - location is perfect for getting into Grand Baie. Staff are very helpful and food excellent. Had thoroughly good time. Thank u to Raja Parwez Raoul and Arshad for keeping us well watered! Debbie n Dave

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Loving this place ....staff can't do enough for you here...been here a week now and feeling very relax my cousins are joining us on Sunday and I'm looking forward to seeing them...party time baby !!! This hotel is making it very hard for us to go to greece next year...we may have to do both ...lol...again veranda hotel grand baie... More 

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South Pacific
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

amazing amazing amazing!!!!!!!!!!!!!!!!,, Stephan, Jeff, Patricia, Presila, Veronica, Vick and so many others, thank you so much for making our holiday such a memorable one, Entertainment, food, service, friendliness, helpfulness, you guys gave us all that and so much more. The hotel is perfectly situated, and so close to the beach, we loved every second there. Housekeeping has also been... More 

Was this review helpful? Yes 1
VLH-Maurice, Manager at Veranda Grand Baie Hotel & Spa, responded to this review

Dear Najma and Sharifa, Thank you for choosing Veranda Grand Baie. The team and I are delighted that you have enjoyed your stay with us and we thank you immensely for sharing your impressions with the Trip Advisor community. We have passed your compliments to the team and they were happy to hear that they contributed in making your stay... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We arrived on the 10th received a very warm welcome. From the time we arrived the staff have been extremely helpful and friendly 😄 Rajan and his fellow chefs have been very cautious with my husbands allergy. Patricia, Stephan, and Virginia - our evening entertainers, getting everyone up to have a good time. Jeff, Pekkos and the rest of the... More 

Was this review helpful? Yes
VLH-Maurice, Manager at Veranda Grand Baie Hotel & Spa, responded to this review

Dear Mrs.Watson, It is very hard to find the right words to thank you for such a great review following your stay with us. It is truly a pleasure to know that the hard work and commitment of our staff was instrumental in that success. I will definitely have the pleasure to share your review with them. We're looking forward... More 

Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the moment we arrived at our hotel, we had amazing service. I got stung by a wasp and the staff went out of their way to make sure I was ok, with ongoing check ups for the duration of the holiday. The accommodation is good, but the staff and location make this hotel. The staff at the boat house... More 

Was this review helpful? Yes 1
VLH-Maurice, Manager at Veranda Grand Baie Hotel & Spa, responded to this review

Dear guests, Firstly, I would like to thank you for taking the time to review Veranda Resorts on TripAdvisor. Guest feedback is so terribly important to us and greatly appreciated by myself and my team.I am delighted that you had such a pleasant and enjoyable honeymoon with us and thank you for your extensive compliments. I very much look forward... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location: The hotel is perfectly situated in 5 minute walking distance to the Grand Baie town centre (and approx. 10 minutes away from a big supermarket and other shopping). It is away from the lively and noisy town centre yet you can easily reach shops and bars via a lovely beach path. Furthermore the hotel is in 2 minute walking... More 

Was this review helpful? Yes 2
VLH-Maurice, Manager at Veranda Grand Baie Hotel & Spa, responded to this review

Dear Guest, Thank you for your recent terrific review of Veranda Resorts.. It gives me great pleasure to learn that Veranda Grand Baie was the perfect setting for your holiday and that you found our location to be ideal. I was also really pleased that you enjoyed the facilities we provided you with and also the service we delivered you... More 

Contributor
14 reviews 14 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Grand Bay for 4 nights and loved it. The staff were really friendly and helpful. The kids club was awesome, Patricia and Virginia made the kids feel right at home. Only issue we had was with selection of kids meals on the all inclusive package. We didn't know we could request special meals for them so for... More 

Was this review helpful? Yes 1
VLH-Maurice, Manager at Veranda Grand Baie Hotel & Spa, responded to this review

Dear guests, Thank you for sharing your recent experience with us, here on Trip Advisor. We’re greatly appreciative of your kind words! We are very pleased to read that you enjoyed the service provided by our staff. We also apologize about the small issues you have encountered during your stay. We look forward to welcoming you back in what we... More 

Frankfurt, Germany
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I staid with a friend of mine for 15 nights for the second time at Veranda Grand Baie and we enjoyed it even more. The rooms are nice and very clean, only the noise from the music until 11pm might disturb one or the other a little bit (if you are not taking part in the night programme). We very... More 

Was this review helpful? Yes 2
VLH-Maurice, Manager at Veranda Grand Baie Hotel & Spa, responded to this review

Dear Sandra, I am delighted you enjoyed your recent stay with us and thank you for taking the time to share your experience of Veranda Resorts with other TripAdvisor users. Our impression upon guests like yourselves is at the very heart of what we do and I am thrilled you had such an enjoyable experience. It was a great pleasure... More 

Oxford, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

"Fantastic…." from the moment we arrived at the Veranda Grand Baie we were welcomed and received such fantastic care and service from all the staff. The staff are a credit to this hotel - they are so friendly and helpful. We arrived after a long flight and was greeted with a refreshing drink and hot towel and sat down in... More 

Was this review helpful? Yes 5
VLH-Maurice, Manager at Veranda Grand Baie Hotel & Spa, responded to this review

Dear Lorraine, Thank you for choosing Veranda Grand Baie for such a special occasion. It is very hard to find the right words to thank you for such a great review following your stay with us. How wonderful it is to hear that your consider our Hotel to deserve a 4 star in service! It is truly a pleasure to... More 

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