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All 23 Grand Baie hotels

Merville Beach Hotel

3.0 of 5 Hotel   |   Coast Road, Grand Baie, Mauritius 245121
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Ranked #3 of 23 hotels in Grand Baie
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Tara B Aberdeen, United Kingdom
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1,019 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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Aberdeen, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our fourth visit to Mauritius and to this resort. We have returned to Merville beach every time because of the staff. Their friendliness and customer service is second to none. Having worked with an airline for over 15 years we have stayed at various resorts but this place makes me feel like I am coming to my second... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mrs Tara, It is always a pleasure welcoming you and your husband each time at Merville Beach. The whole team and I are so touched by your charming comments for which we are thankful. The satisfaction of our guests remains our priority and we are delighted to learn that’s what you are experiencing while being on holiday with us.... More

Grand Bay
1 review
5 of 5 stars Reviewed 1 week ago

We could feel that the staff was happy to work there and they strived to make our stay as happy as they could! Excellent service, efficient problem solving and so many extra miles...Bravo et merci!We also had a lovely spa experience at the sound of the waves while our kids were having good fun with the kids' club.

Review collected in partnership with this hotel

Was this review helpful? Yes
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Thudeo, I would like to thank you and your family for staying with us recently. We are all delighted reading your very nice review and we take pride in the delivery of the experience offered to you and your family in achieving our Vision and Purpose of making each moment matter through helping our guests celebrate life. I... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The hotel was very well maintained, okay a little out dated decor in parts, but still very clean and welcoming. The boat house offers a large selection of complimentary watersports, and also paid activities as well. Waterskiing as a highlight for me, along with the kayaking and snorkelling (all complimentary). We also went on a speedboat around the coast further... More

Was this review helpful? Yes 1
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Sam, I would like to thank you for staying at Merville Beach. I have noted with concerned your comment about the hotel being partly outdated, which will be considered during our next refurbishment project. Meanwhile, as you did mention, we do ensure that the hotel is spotless clean. The boathouse team is delighted to learn about your appreciation... More

Cambridge, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The staff were very always very friendly and helpful and despite arriving early morning our room was ready and available to us - which after travelling for more than 18 hours was much appreciated. The room we had was very nice with a great view over the beach and ocean. A good location with a very nice beach which is... More

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Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Howard, It was a real pleasure having you at Merville Beach Hotel. The team and I appreciate your encouraging comments for which we feel really touched and motivated to do even better. Do rest assured that I have noted with concern your comment about the food and I shall personally look into the matter with our Chef in... More

Grand Bay
1 review
4 of 5 stars Reviewed 2 weeks ago

Beach front deluxe rooms were lovely and peaceful with excellent views. The beach was excellent and well maintained. The staff were very friendly and helpful. A variety of watersports were available and very good. The staff for this were exceptionally helpful and friendly. The evening food was variable, rushed and at times disappointing. On the whole a good holiday.

Review collected in partnership with this hotel

Was this review helpful? Yes
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Suniel, I would like to thank you for staying at Merville Beach Hotel. I am delighted to learn that you were amazed by the location, the rooms and particularly the watersports facilities. Your appreciation towards our team is greatly appreciated. However, I wish to apologize for the inconvenience in regard to the food. I can assure you that... More

Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment of arrival i cannot fault the Merville. The welcome was warm and genuine and although very early in the morning our room was ready and following refreshments we were able to begin our holiday. Staff of all levels went out of their way to ensure we were happy with the service. The meals were excellent and there... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mrs Terri, I would like to thank you for staying at Merville Beach and for taking some of your precious time to share your experience with us. Words are not enough to express our gratitude following your praises. I shall without further delay pass on your kind remembrance to the team and will not miss to congratulate all for... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I went there with my family and it was my first visit to mauritius after ten days. It was fun staying there. Everyone was so pleasant and they all went out of their way to please people. Food was amazing and so was the activities provided. Hoping to go there again!

Was this review helpful? Yes
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Ramphu, Thank you for staying at Merville Beach together with your family. I am pleased to learn that our team members went out of their way to make you have a wonderful stay with us. I sincerely hope to see you back for another funny holiday. In the meantime, do rest assured of my personal attentions at all... More

Island Of Malta, Malta
1 review
5 of 5 stars Reviewed 3 weeks ago

It was the perfect place for a honeymoon. The staff was very helpful in all we asked them. Food was always great and the bar people very friendly. Anyone going to Merville please try there pizzeria We will never forget our honeymoon.

Review collected in partnership with this hotel

Was this review helpful? Yes
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Karl, It was a real pleasure having you and your wife at the Merville Beach on the special occasion of your honeymoon. I am delighted to learn that you have thoroughly enjoyed your stay with us and that our team members went out of their way to meet up with your expectations. Our Chef and Pizzaiolos are happy... More

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had a wonderful two weeks celebrating our silver wedding at the Merville Beach. From the chilled drinks and cool towels on arrival after two long flights, to staff using your names and knowing your food and drink preferences, and the teeshirt , sarong , bowl of fresh fruit and bottle of sparkling wine in our room - whilst this hotel... More

Was this review helpful? Yes 1
Mumbai
Contributor
15 reviews 15 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited Merville as a family of 7 in June 2014. It was our first visit to lovely Mauritius. TA proved to be great help in selecting Merville based on reviews. We stayed in 3 Standard rooms on 2nd floor with a view of garden and sea. The place was peaceful and the rooms were nice and cosy. Check-in took some... More

Was this review helpful? Yes
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Sdhar, Thank you for staying with us with your family during the month of June. I am delighted to learn that you were amazed by the hotel location and that you have thoroughly enjoyed your stay with us. I have noted your comment about the check-in time process being a little bit longer and wish to apologize accordingly.... More

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Additional Information about Merville Beach Hotel

Address: Coast Road, Grand Baie, Mauritius 245121
Phone Number:
Location: Mauritius > Riviere du Rempart District > Grand Baie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Merville Beach Hotel 3*
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Also Known As:
Merville Beach Grand Baie
Hotel Merville Beach
Merville Beach Hotel Mauritius/Grand Baie
Merville Beach Mauritius

903 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#2 Family Hotel in Grand Baie #3 On the Beach Hotel in Grand Baie #3 Spa Hotel in Grand Baie #4 Romantic Hotel in Grand Baie
Hotel Class
Official Description (provided by the hotel)
Merville Beach Hotel is situated on the north-west corner of Mauritius in Grand Baie, 20 minutes from the capital , Port Louis.All 221 rooms are in the 2 wings stretching from the main building in a slightly elevated position overlooking the bay. All rooms have a magnificent sea view. Direct dialing telephones, Radio, TV-video, Mini-bar, Safe Deposit box, Hair Dryer and Private Bathroom. ... more   less 
Number of rooms
169

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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