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All 23 Grand Baie hotels

Merville Beach Hotel

3.0 of 5 Hotel   |   Coast Road, Grand Baie, Mauritius 245121
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89%
Ranked #3 of 23 hotels in Grand Baie
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Niclas M Stockholm, Sweden
  • Reviews (1,026)
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1,026 people have reviewed this hotel

Traveler rating
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    85
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223
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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English first
Stockholm, Sweden
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here in February of 2014 with my wife and daughter for 2 weeks. I would agree with the star rating. It is a nice hotel with very warm people who will do their best to serve you. We booked the sea view room and got what we booked. The sea was less than 10 meters from our balcony.... More

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Liverpool, England
Contributor
17 reviews 17 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great location, and an excellent beach. We were a family in rooms 516 -518, and had a very good time. The staff on the front desk (Kevin) and Water Sports (Faizal) were particularly welcoming and friendly.

Review collected in partnership with this hotel

Was this review helpful? Yes
Toronto, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Extraordinary resort in Mauritius' best beach, Grand Bay. Fabulous service and people, with great amenities and pricing. We had a fabulous couple of nights here. I have not seen staff so willing to go the extra mile to make you comfortable. The GM of the hotel is hands on all the time, I saw him keeping an eye on operations... More

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

My client picked the hotel for me. I was travelling alone and was conscious that I was in a leisure resort. Any reservations soon disappeared when the team made me confortable "dining for one". I was our early and back late so don't know what the place was like during the day. My experiences were breakfast ( great selection), dinner... More

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Aberdeen, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is our fourth visit to Mauritius and to this resort. We have returned to Merville beach every time because of the staff. Their friendliness and customer service is second to none. Having worked with an airline for over 15 years we have stayed at various resorts but this place makes me feel like I am coming to my second... More

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Was this review helpful? Yes 2
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mrs Tara, It is always a pleasure welcoming you and your husband each time at Merville Beach. The whole team and I are so touched by your charming comments for which we are thankful. The satisfaction of our guests remains our priority and we are delighted to learn that’s what you are experiencing while being on holiday with us.... More

Grand Bay
1 review
5 of 5 stars Reviewed 2 weeks ago

We could feel that the staff was happy to work there and they strived to make our stay as happy as they could! Excellent service, efficient problem solving and so many extra miles...Bravo et merci!We also had a lovely spa experience at the sound of the waves while our kids were having good fun with the kids' club.

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Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Thudeo, I would like to thank you and your family for staying with us recently. We are all delighted reading your very nice review and we take pride in the delivery of the experience offered to you and your family in achieving our Vision and Purpose of making each moment matter through helping our guests celebrate life. I... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was very well maintained, okay a little out dated decor in parts, but still very clean and welcoming. The boat house offers a large selection of complimentary watersports, and also paid activities as well. Waterskiing as a highlight for me, along with the kayaking and snorkelling (all complimentary). We also went on a speedboat around the coast further... More

Was this review helpful? Yes 1
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Sam, I would like to thank you for staying at Merville Beach. I have noted with concerned your comment about the hotel being partly outdated, which will be considered during our next refurbishment project. Meanwhile, as you did mention, we do ensure that the hotel is spotless clean. The boathouse team is delighted to learn about your appreciation... More

Cambridge, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The staff were very always very friendly and helpful and despite arriving early morning our room was ready and available to us - which after travelling for more than 18 hours was much appreciated. The room we had was very nice with a great view over the beach and ocean. A good location with a very nice beach which is... More

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Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Howard, It was a real pleasure having you at Merville Beach Hotel. The team and I appreciate your encouraging comments for which we feel really touched and motivated to do even better. Do rest assured that I have noted with concern your comment about the food and I shall personally look into the matter with our Chef in... More

Grand Bay
1 review
4 of 5 stars Reviewed 3 weeks ago

Beach front deluxe rooms were lovely and peaceful with excellent views. The beach was excellent and well maintained. The staff were very friendly and helpful. A variety of watersports were available and very good. The staff for this were exceptionally helpful and friendly. The evening food was variable, rushed and at times disappointing. On the whole a good holiday.

Review collected in partnership with this hotel

Was this review helpful? Yes
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Suniel, I would like to thank you for staying at Merville Beach Hotel. I am delighted to learn that you were amazed by the location, the rooms and particularly the watersports facilities. Your appreciation towards our team is greatly appreciated. However, I wish to apologize for the inconvenience in regard to the food. I can assure you that... More

Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment of arrival i cannot fault the Merville. The welcome was warm and genuine and although very early in the morning our room was ready and following refreshments we were able to begin our holiday. Staff of all levels went out of their way to ensure we were happy with the service. The meals were excellent and there... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mrs Terri, I would like to thank you for staying at Merville Beach and for taking some of your precious time to share your experience with us. Words are not enough to express our gratitude following your praises. I shall without further delay pass on your kind remembrance to the team and will not miss to congratulate all for... More

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Additional Information about Merville Beach Hotel

Address: Coast Road, Grand Baie, Mauritius 245121
Phone Number:
Location: Mauritius > Riviere du Rempart District > Grand Baie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Merville Beach Hotel 3*
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Also Known As:
Merville Beach Grand Baie
Hotel Merville Beach
Merville Beach Hotel Mauritius/Grand Baie
Merville Beach Mauritius

903 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#2 Family Hotel in Grand Baie #3 Spa Hotel in Grand Baie #3 On the Beach Hotel in Grand Baie #4 Romantic Hotel in Grand Baie
Hotel Class
Official Description (provided by the hotel)
Merville Beach Hotel is situated on the north-west corner of Mauritius in Grand Baie, 20 minutes from the capital , Port Louis.All 221 rooms are in the 2 wings stretching from the main building in a slightly elevated position overlooking the bay. All rooms have a magnificent sea view. Direct dialing telephones, Radio, TV-video, Mini-bar, Safe Deposit box, Hair Dryer and Private Bathroom. ... more   less 
Number of rooms
169

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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