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Merville Beach Hotel

Certificate of Excellence
Hotel website
Coast Road, Grand Baie, Mauritius 245121
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Merville Beach Hotel
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1,388 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southport, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife and myself,met other members of our family at this hotel to celebrate our golden wedding.We asked for six rooms as near together as possible. This resulted in super rooms next to each other all with sea and pool view that was only the start of this hotels excellent service.The staff can not be praised highly enough,from the management... More 

Was this review helpful? Yes 2
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr. Peter, It was a great pleasure having you and your family on such a special occasion of your Golden Wedding Anniversary. Words are not enough to express our sincere thanks for your appreciation towards the hotel, facilities and level of service provided and our the team members, who have fulfill in our promise in “Helping People Celebrate Life”... More 

Poole, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived home yesterday after a 10 night stay. Met family from Australia as part of a family celebration. 3 Stars doesn't really do this place justice and it should be higher. The staff are brilliant - the best I have come across in any hotel anywhere in the world. The beach is beautiful, proper paradise setting and the kids loved... More 

Was this review helpful? Yes 1
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr. Simon, It was a great pleasure welcoming you and your family at the Merville Beach recently. Your praises towards our team members, the beach as well as the water sports are highly appreciated. Thank you for your recommendations and we all look forward to welcoming you back in this little corner of paradise. Sincerely Always, Tony Duval. More 

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at Merville Beach for our belated honeymoon and we couldn't have been happier. The good: * Staff is fantastic! Super helpful and friendly! * The beach is amazing (no sharp rocks) with plenty of loungers to pick from and great beach towel service. * Free water sports (kayaks, pedal boats, snorkelling, glass bottom boat, water... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 6
Tony D, Manager at Merville Beach Hotel, responded to this review

Sir/Madam, Thanked you for having chosen the Merville Beach to celebrate your honeymoon. Your praises towards our team members, hotel’s location, the food and activities offered are highly appreciated. However, I have noted with great concern your comment about the wifi connection. We are actually implementing additional antennas in the hotel property which will definitely enhance our internet connection. In... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thank you to Merville Beach Hotel staff, you made our stay so enjoyable! The boat house staff were helpful and sooo friendly, and all activities were safe and well maintained. Our bungalow was beautiful and cleaned every day and overall great! The buffet was nice and it changed every day so it was a great variety, and we had a... More 

Was this review helpful? Yes 2
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr. George, It was a great pleasure having you at the Merville Beach recently. I cannot thanked you enough for the appraising of our hotel, facilities and services offered and more specifically for recognizing all the personal attention that you have experienced from our team members, particularly from Vikram, Iqbal and Maxime, whilst being on holiday. We cannot wait... More 

Chirk
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a 12 night holiday at this hotel, we booked based on friends' recommendation but the hotel still exceeded our expectations. From the moment we arrived after a long flight from the UK we were treated with the utmost care, greeted with refreshing towels and a cool drink at reception and, even though it was only... More 

Was this review helpful? Yes 1
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Steve, Words are not enough for us to express our sincere thanks for appraising our hotel, our team members, services and facilities offered and more specifically for recognizing all the personal attention that you have experienced by the mentioned team members, whilst being on holiday at Merville Beach. Your comment remains for us an important element to maintain... More 

Johannesburg, South Africa
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service at Merville Beach is first class. All staff are friendly and smiling no matter the time of day or night. When we arrived, we were given a room in the main hotel. This room was above the bar/restaurant in which there is live entertainment every night. The noise wasn't extreme, but was still audible from the room. We... More 

Was this review helpful? Yes 1
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Jared, First of all, I would like to thank you for staying at the Merville Beach Hotel and for taking the time to share your experience among us. I am delighted to learn that you were amazed by the location and that the facilities and services offered were to your expectations. However, I wish to apologize for the... More 

Montreal
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I recently stayed at the Merville Beach Hotel. We were warmly welcomed by the staff upon arrival. We were pleasantly surprised the check in staff upgraded our family to the family bungalow at no extra charge. The hotel offers a vast array of water sports ( Kayak , Sailing , Stand Up Paddling etc) on the scenic... More 

Was this review helpful? Yes
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr. Bracca, Thank you for staying with us recently with your family. We all feel touched to learn that you have thoroughly enjoyed your stay among us and that the room upgrade was highly appreciated as well as the facilities and services offered. Thank you for appraising our team members. Your praises remain a source of motivation for all... More 

Slovenian Littoral Region, Slovenia
1 review
5 of 5 stars Reviewed 3 weeks ago

With a daughter who works as a flight attendant with the airline Emirates my wife and I spent five wonderful days in the bungalow at this hotel. We enjoyed the beautiful beach on the Indian Ocean, tasty food, friendly staff ... The only thing that deserves criticism is the footpath to the village of Grand Baie

Was this review helpful? Yes
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Franck, Thank you for the five nights spent at the Merville Beach recently. We are delighted to learn that you had a wonderful experience among us. Rest assured that we have already inform the Road Authority in regard to your comment about the lack of pavements on this sector of the road. I look forward to welcome you... More 

New Delhi, India
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was an awesome trip to Mauritius with family. Highlight of the trip was the merville beach hotel. From the moment we got down from the car and till the moment we boarded the car back to airport everything was awesome. The reception , the rooms, the beach , the food, the staff , the entertainment and the water sports... More 

Was this review helpful? Yes 1
Tony D, Manager at Merville Beach Hotel, responded to this review

Sir/Madam, Thank you for staying with us recently. I am delighted to learn that you have enjoyed every moment spent here and I thanked you for your nice comments. You are absolutely right, we recommend no to miss our mouth-watering home-made pizzas with our Mauritian flavor toppings. I trust to have the pleasure to welcome you back to our shores... More 

Cape Town, South Africa
1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed at Merville Beach for 5 nights. At our request we were upgraded to a family bungalow at no extra charge as it was our 10th wedding anniversary holiday. Thank you to Vikram for organising and for the extras....wine, sarong and cake. Pleasant rooms in garden setting. Enjoyed water sports. Staff all very friendly and obliging. Food was average.

Was this review helpful? Yes
Tony D, Manager at Merville Beach Hotel, responded to this review

Dear Mr Furnell, Thank you for staying with us on the special occasion of your 10th wedding anniversary. We all feel touched to learn that you have thoroughly enjoyed your stay among us. I feel sorry if the food was not to your expectations. The chef will be delighted to meet you personally during a next stay in view to... More 

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